Hyundai Sonata Complaints (2013)

2,025 consumer complaints on file.

#11098836May 30, 2018
FUEL/PROPULSION SYSTEM
REPORTED ORIGINALLY IN NHTSA 11084763 WHILE DRIVING ON HIGHWAY AT HIGHWAY SPEED AGAIN THE CAR DIED WITH NO WARNING WHEN THE HYBRID SYSTEM WENT OUT AND LOST ALL ACCELERATION AND ABILITY TO STEER CAR. THE CAR WOULD START BUT WOULD NOT ENGAGE IN GEAR AND WAS IN "LIMP" MODE BUT WAS UNABLE TO "LIMP" OFF THE HIGHWAY. CAR WAS TOWED TO DEALERSHIP AND THE ELECTRIC WATER PUMP TO COOL HYBRID SYSTEM WAS BAD BUT I HAD TAKEN THE CAR TO THE DEALER TWICE BEFORE TO COMPLAIN THAT THE CAR WAS NOT DRIVING OR ACCELERATING PROPERLY. I KEPT BEING TOLD THAT IT COULD NOT BE REPLICATED AND "NO CODES" ARE BEING THROWN. THIS IS A SERIOUS SAFETY PROBLEM THAT HYUNDAI SHOULD FIX AND TRAIN THEIR SERVICE PEOPLE TO IDENTIFY BEFORE THE CAR JUST DIES ON THE HIGHWAY WITH NO WARNING. THIS IS THE SECOND MAJOR PROBLEM I HAVE ENCOUNTERED WITH THIS SONATA HYBRID AND IT IS SCARY WHEN A CAR JUST STOP UNEXPECTEDLY ON THE HIGHWAY WITH NO WARNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098448May 29, 2018
ENGINE
ENGINE RECALL HYUNDAI DETERMINE THAT I WAS LOSING 0NE QUART PER THOUSAND MILES WHICH IS THE RESULT OF METAL DEBRIS FROM CRANKSHAFT SCRATCHING THE CYLINDER WALLS OF ENGINE CAUSING THE OIL TO LEAK OUT OF THE EXHAUST PIPE TO ROAD. THE COMPANY WILL NOT FIX THIS ISSUE. I AM AFRAID ONE DAY THE ENGINE WILL CATCH ON FIRE OR COMPLETE ENGINE FAILURE GOING DOWN THE ROAD LOSING ALL POWER TO CONTROL THE CAR IN WHICH AN ACCIDENT WILL OCCUR .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098302May 28, 2018
ELECTRICAL SYSTEM, ENGINE
WHILE I WAS DRIVING ON THE FREEWAY GOING 65MPH, THE VEHICLE BEGAN TO MAKE A TICKING SOUND WITH NO WARNING OR INDICATOR LIGHTS BEING ILLUMINATED. THE VEHICLE THEN BEGAN TO LOSE POWER AND WOULD NOT ACCELERATE PAST 2000RPM. I THEN PULLED OFF OF THE FREEWAY AND WENT INTO A PARKING LOT AS SOON AS MY VEHICLE STOPPED ALL OF THE INDICATOR AND WARNING LIGHTS ILLUMINATED AND THE CAR SHUT OFF. WHEN RESTARTING THE CAR THE TICKING IS NOW ALOT WORSE AND THE CAR SHUTS OFF RIGHT AWAY. I THEN HAD THE VEHICLE TOWED TO MY HOUSE AND I AM HAVING IT TOWED TO THE HYUNDAI DEALER FOR INSPECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098015May 25, 2018
EXTERIOR LIGHTING
BOTH OF MY BRAKE LIGHTS BURNED OUT AND MELTED THE PLASTIC HOUSING AND WIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097687May 23, 2018
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING 30 MPH, THE ENGINE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097070May 21, 2018
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO TRANSITOWNE HYUNDAI (7420 TRANSIT RD, BUFFALO, NY 14221, (716) 634-3000) WHERE IT WAS DIAGNOSED THAT THE TURBO BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097133May 21, 2018
EXTERIOR LIGHTING
TAIL AND BRAKE LIGHTS FAILING INTERMITTENTLY. REPLACING BULBS DOES NOT FIX. APPARENT WIRING ISSUE. HAPPENS AS THE VEHICLE IS MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096840May 19, 2018
UNKNOWN OR OTHER
WHILE DRIVING MAKING A TURN, WHEN I GIVE THE GAS THE RPM ACCELERATE BUT THE CAR DOES NOT SPEED UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093730May 14, 2018
STEERING, SUSPENSION
THE STEERING COLUMN MAKES A HORRIBLE CLANKING NOISE THAT IS GETTING WORSE. I HAVE SPOKEN TO SEVERAL FRIENDS WHO HAVE THE SAME MAKE AND MODEL AND ARE EXPERIENCING THE SAME ISSUE. I'VE HAD THE CAR FOR 2 YEARS NOW AND IT IS PROGRESSIVELY WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093282May 11, 2018
EXTERIOR LIGHTING
THIS IS THE SECOND TIME THE BRAKE LIGHTS STOP WORKING. ON THIS OCCASION I WAS ON MY WAY TO A DOCTOR'S APPOINTMENT ON HIGHWAY 270 COMING FROM HAGERSTOWN MD WHEN MY PASSENGER TOLD ME SOMEONE IS TRYING TO GET MY ATTENTION THE DRIVER TOLD ME MY BRAKE LIGHTS ARE OUT IT WAS AT THAT TIME I REALIZED WHY THE OTHER DRIVERS WAS STOPPING SO CLOSE TO MY CAR. I JUST THOUGHT IT WAS BAD DRIVERS NOT KNOWING THEY COULDN'T TELL I WAS STOPPING. AS SOON AS I COULD I GOT OUT TO CHECK AND NEITHER BRAKE LIGHT WAS WORKING. I CHECK THE BULBS ALTHOUGH I JUST CHANGED THEM ABOUT TWO MONTHS AGO AND THE BULBS WAS FINE. SO I SWITCHED THE LIGHTS FROM AUTO TO WHERE THEY ARE JUST ON AND THE LIGHTS WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093371May 11, 2018
SUSPENSION
WHILE PURCHASING NEW TIRES, IT WAS DETERMINED THAT THE LEFT FRONT SPRING ON MY DAUGHTER'S 2013 HYUNDAI SONATA (ONLY 43,000 MILES) WAS BROKEN. DRIVING UNDER THIS CONDITION COULD HAVE CAUSED LOSS OF CONTROL AND A SERIOUS ACCIDENT IF THE SPRING HAD MOVED AND PUNCTURED THE TIRE. MY DAUGHTER SAID SHE OCCASIONALLY WOULD HEAR A RATTLE AT THE FRONT WHEEL-WELL WHILE DRIVING PRIOR TO THE BREAK BEING IDENTIFIED. I DROVE THE CAR AND FOUND THE RATTLING NOISE TO BE CONTINUOUS ON SMALL ROAD DEFECTS/BUMPS ON THE WAY TO THE REPAIR SHOP. SUSPENSION SPRINGS SHOULD NORMALLY LAST THE LIFE OF THE CAR. THE CAR WAS AT THE SHOP FOR FOUR DAYS AWAITING A HYUNDAI DEALER TO GET THE PART BACK IN STOCK, FORCING MY DAUGHTER TO GET A RENTAL CAR. THE REPLACEMENT HYUNDAI PART NUMBER IS 54630 3Q114. A LIMITED RECALL WAS ISSUED SEVERAL YEARS AGO FOR 2011 SONATA'S WITH THE IDENTICAL PROBLEM. A GOOGLE SEARCH SHOWS THAT NUMEROUS OTHER SONATA OWNERS HAVE EXPERIENCED THIS EXACT PROBLEM SINCE THAT RECALL BUT SO FAR IT HAS NOT BEEN EXPANDED. THE PROBLEM IS APPARENTLY MORE PREVALENT IN NORTHERN CLIMATES WHERE SALT IS USED FOR SNOW/ICE REMOVAL CAUSING CORROSION IN THE SPRINGS. HYUNDAI NEEDS TO COME UP WITH A PERMANENT FIX FOR THIS PROBLEM AND ISSUE AN EXPANDED RECALL FOR ALL SONATA'S.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092847May 10, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY BRAKE LIGHTS ALWAYS GOING OUT , NOW WHEN I TURN ON MY HEAD LIGHTS MY CAR STOP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092501May 8, 2018
SEAT BELTS, AIR BAGS
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V137000 (SEAT BELTS, AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PERFORM THE RECALL REPAIR. THE DEALER (DELRAY HYUNDAI, 541 NE 6TH AVENUE, DELRAY BEACH, FLORIDA 33483) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091056April 30, 2018
AIR BAGS
THE CAR CONFRONTS PROBLEMS WITH THE AIR BARGS SYSTEM. THIS HAPPENED TO US IN THE AFTERNOON AFTER A CHANGE OF LIGHT THE CAR WAS RUNNING AT 8 TO 10 MPH AND SUDDENLY WITHOUT ANY WARNING THE CAR EXPLODED THE FRONT AIR BAGS AND BOTH OF THE DRIVER AND PASSENGER DOORS.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#11090903April 29, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
CAR TRUNK POPS OPEN WHEN CAR IS OFF. CAR CONSTANTLY LOCKS WHEN OFF AMD WHEN ON. SONETIMES TAKES 5 MINUTES TO GET IT YO UNLOCK SO I CAN GET OUT. SOME TIMES THE DOOR STARTS TO UNLOCK AND THEN DOESN'T FULLY .LIGHTS INSIDE ON CEILING WON'T GO OFF UNTIL CAR IS RESTARTED AND THE OFF SIDE IS CLICKED. RADIO GOES ON AND OFF. CAR BEEPS SOMETIMES FOR NO REASON WHEN ITS ON AND WHEN ITS OFF AND SOME DAYS WON'T STOP FOR A FEW MINUTES . NOT LIKE ALARM BEEPING. JUST RANDOM BEEPS . ITS BEEN HAPPENING SINCE I GOT THE CAR BUT WASN'T TOKD IF THERE WAS ANY ISSUE BEFORE I BOUGHT IT USED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090752April 28, 2018
UNKNOWN OR OTHER
I WAS DRIVING HOME 2 DAYS AGO ON FREEWAY AND FEELING LOSE GAS POWER; AT THAT TIME, I KNEW THAT ENGINE GOT PROBLEM AND I PULLED IT OVER TO SHOULDER AND ALL DASHBOARD LIGHTS SUDDENLY CAME UP (ATTACHMENT), THEN MY CAR WAS STALL AND CANNOT START UP. I THOUGHT IT WAS RUN OUT OF ENGINE OIL BUT NOT, JUST CHANGED OIL LAST 2 WEEKS! AFTER THE PROBLEM HAPPENED, ALL ELECTRICAL DEVICES INSIDE MY CAR AUTOMATICALLY RESET TO DEFAULT (WHY ????). NOW I DON'T WANT TO PAY FOR A NEW ENGINE, I WANT HYUNDAI PAY FOR IT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090798April 28, 2018
VEHICLE SPEED CONTROL, STEERING
RECENTLY, CLICKING SOUND WHENEVER TURNING STEERING WHEEL. PROBLEM HAS BEEN REPORTED BY MANY OTHER OWNERS, AND HYUNDAI HAS EXTENDED WARRANTY FOR THIS FIX, FOR CARS UNDER 100K MILES OR 10YRS. MY CAR ONLY HAS 91876 MILES AND IS A 2013 (5YRS OLD). OILD CHANGE DUE AT 94874. HAVE NOT BEEN DRIVING CAR SINCE THEN. TAKING IT TO HYUNDAI SERVICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090810April 28, 2018
STEERING
MY HYUNDAI SONATA 2013 STEERING COLUMN MAKES A CLUNK AND KNOCKING SOUND WHEN TURNING THE STEERING WHEEL. AND RECENTLY IT IS GETTING WORSE ESPECIALLY WHEN GOING OVER BUMPS AND RAISES A CAUSE OF AWARENESS AS IT IS A MANUFACTURING DEFECT. I TOOK IT TO THE DEALERSHIP, WITH AN INSPECTION AND WAS TOLD STEERING COUPLER NEEDS REPLACEMENT. AT AT 130, 000 MILES I AM OUT OF WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090039April 25, 2018
FUEL/PROPULSION SYSTEM
WHILE DRIVING ON THE SINGLE LANE TOLL LANE OF MOPAC EXPRESSWAY IN AUSTIN TEXAS DURING RUSH HOUR I RAN OUT OF FUEL EVEN THOUGH THE FUEL INDICATOR SHOWED APPROXIMATELY 1/4 TANK OF GAS. I CALLED 911. THE FIREMEN CAN VOUCH FOR THE FUEL GAUGE READING. I WAS LUCKY THAT NO ONE WAS HURT FROM THE INCIDENT. I CONTACTED HYUNDAI AND WAS TOLD THERE WAS NO RECALL ON THE FUEL LEVEL SENDING UNIT. I BELIEVE THIS IS A SERIOUS PUBLIC SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089715April 23, 2018
STEERING
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE TURNING THE STEERING WHEEL IN EITHER DIRECTION, A CLICKING NOISE WAS PRESENT AND THE STEERING WHEEL MOVED OUT OF POSITION. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (HYUNDAI OF PHILADELPHIA IN PHILADELPHIA, PA) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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