Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#11024167September 19, 2017
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE DEALER (SOUTHERN STATES HYUNDAI OF RALEIGH, 2511 WAKE FOREST RD, RALEIGH, NC 27609) AND WAS INFORMED THAT HE WOULD HAVE TO PAY TO HAVE THE VEHICLE INSPECTED FOR THE NOISE COMING FROM THE LEFT SIDE OF THE MOTOR. THE MANUFACTURER WAS CONTACTED AT 800-633-5151 AND STATED THAT THE VIN WAS INCLUDED IN THE RECALL AND WAS NOT SURE WHY THE DEALER WAS NOT REPAIRING THE VEHICLE. THE MANUFACTURER ALSO STATED THAT THEY WOULD CONTACT THE DEALER, BUT HAD NOT AT THE TIME OF THE COMPLAINT. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023962September 18, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS CONSTANTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (NIELSEN HYUNDAI, 4411 E. MICHIGAN BLVD, MICHIGAN CITY, IN 46360) WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE AIR BAG NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. DUE TO THE REPAIR COST, THE VEHICLE WOULD NOT BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS CURRENTLY WAITING ON A CALL BACK. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023432September 14, 2017
SERVICE BRAKES, ENGINE, STEERING
VEHICLE WOULD SHUT OFF UNEXPECTALLY WHILE DRIVING ON A BUSY MAIL ROAD WITHOUT ANY WARNING SIGNS. THIS IINCIDENT OCCURRED MNTIPLE TIMES. I AM VERY CONCERN FOR MY SAFETY FOR MY FAMILY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023475September 14, 2017
STEERING
MY STEEEING COLUMN STARTED MAKING A TERRIBLE NOISE AND STARTED SHAKING MADE ME VERY NERVOUS TO DRIVE TO THE REST OF THE WAY HOME FROM CHURCH. THIS IS A SECONDARY ROAD THAT IS PAVED BUT HAS LOTS OF CURVES . IT ALSO FELT LOOSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023557September 14, 2017
ENGINE
THE STARTER ON MY 2011 HYUNDAI SONATA IS INOPERABLE. IT DOESNT TURNOVER. IVE THE KEY IN THE IGNITION SEVERAL TIMES. THERE IS NO CLICKING NOISE; IT'S SILENT. MY HYUNDAI ONLY HAS 67,281 MILES. I'VE KEPT UP WITH ALL RECALLS AND THE REGULAR MAINTENANCE SCHEDULE OF MY VEHICLE. PLEASE ADVISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023340September 13, 2017
AIR BAGS
AIR BAG INFLATOR LIGHT STAYS ON CONTINUOUSLY AFTER STARTING VEHICLE, WHETHER AT IDLE OR IN MOTION. VEHICLE HAS NOT BEEN IN ANY TYPE OF ACCIDENT. NO BAGS HAVE BEEN DEPLOYED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022798September 12, 2017
ENGINE, POWER TRAIN
TOOK CAR TO DEALERSHIP FOR ENGINE RECALL CHECK IN 2016, WAS TOLD MY CAR WAS FINE ONLY TO HAVE THE ENGINE SEIZE 12 MONTHS LATER WHILE DRIVING. ENGINE WAS REPLACED BY NORTHTOWNE HYUNDAI IN KC, MO AND CAR WAS RETURNED AFTER 7 WEEKS. WITHIN A FEW DAYS OF DRIVING WITH THE NEW ENGINE I HEARD A DISTINCT WHINING AT ABOUT 2500 RPM AND NOTICED A STEADY LEAK DUE TO SPOTS ON MY DRIVEWAY. I RETURNED THE CAR TO THE DEALERSHIP WHO SAID THAT THE LEAK WAS FROM THE TRANSMISSION AND THAT THEY HAVE NO LIABILITY SINCE THE ENGINE REPLACEMENT DID NOT CAUSE THEM TO HAVE TO ACTUALLY TOUCH THE TRANSMISSION SINCE THE TWO SYSTEMS ARE COMPLETELY INDEPENDENT OF ONE ANOTHER. CORPORATE HYUNDAI SAYS THAT THE POWERTRAIN (I.E. TRANSMISSION) IS NOT COVERED UNDER THEIR EXTENDED 120,000 MILE WARRANTY AND THE COST OF THE REPAIR IS GOING TO BE AN OUT OF POCKET EXPENSE TO ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022646September 11, 2017
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 65 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER. LATER, THE VEHICLE WAS TOWED TO SUBURBAN HYUNDAI OF LANSING (5827 S PENNSYLVANIA AVE, LANSING, MI 48911; (517) 913-9500 WHERE) IT WAS DIAGNOSED THAT THE ENTIRE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-633-5151 AND STATED THAT THE CONTACT HAD TO PAY FOR THE CHARGES SINCE THE CONTACT HAD A SALVAGED TITLE. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022708September 11, 2017
STEERING
THIS IS A CURRENT RECALL. PLASTIC STEERING COUPLING ($2.00 PART). I HAVE REQUESTED REIMBURSEMENT MORE THAN THREE MONTHS AGO AND HYUNDAI KEEPS DRAGGING THEIR FEET ON MAKING REIMBURSEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022526September 10, 2017
POWER TRAIN
ORIGINAL OWNER OF VEHICLE SINCE 2012. IN LAST TWO YEARS, TRANSMISSION REPLACED TWICE. NO CLEAR ANSWERS FROM MANUFACTURER AS 100K MILE WARRANTY NEARS END. THIS TIME DEALERSHIP HELD VEHICLE 2 WEEKS BEFORE COMMENCING REPAIR. SPEAKING TO OTHER OWNERS, SAME PROBLEM WITHIN 3 YEARS OF OWNERSHIP. WHEN IN MOTION TRANSMISSION WILL FAIL AND CAR WILL NOT SHIFT INTO GEAR CAUSING BREAKDOWN IN ROADWAY. THE FIRST TIME, GOT STRANDED ON HIGHWAY, ABLE TO GLIDE TO THE SHOULDER. SECOND TIME, NOTICED SYSTEM SLIPPING DURING SHIFTS AND TOOK DIRECTLY BACK TO DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022411September 9, 2017
ENGINE
I WAS DRIVING MY CAR ABOUT 45 MILES PER HOUR. ALL OF A SUDDEN MY ENGINE JUST CUT OUT. I BEGAN TO PUMP THE GAS AND THERE WAS NO ACCELERATION AND NO SOUND FROM THE ENGINE. IT WAS COMPLETELY DEAD. THE LIGHTS WERE ON AND ALL OTHER FUNCTIONS WERE WORKING PROPERLY. THE YELLOW ENGINE LIGHT CAME ON. I HAD TO PULL OVER AND WAS HOPING AND PRAYING THAT MY BRAKES WERE STILL WORKING. THEY DID. THERE WAS NO WARMING . NO OIL LIGHTS OR COOLANT LIGHTS CAME ON . IT WAS ABOUT 75 DEGREES AND A CLEAR NIGHT WITH NO RAIN. I HAVE TAKEN MY ENGINE IN 2 OTHER TIMES DUE TO WEIRD SOUNDS AND ODD ISSUES FOR THE RECALL. ALL TIME IT HAS PASSED THE "PRESSURE TEST" . MY CAR WAS TOWED INTO THE DEALER. THEY ARE ADMITTING THERE IS DEFINITE NOISE IN THE ENGINE, BUT IT IS STILL PASSING THIS RANDOM TEST. I HAVE HAD ALL MY OIL CHANGES AND AM AT THE DEALER ENOUGH THAT THEY KNOW WHO I AM. THIS COULD HAVE KILLED ME IF I WAS ON THE FREEWAY HERE IN SOUTHERN CALIFORNIA. MY DEALER HAS BEEN AMAZING. THE CORPORATION IS GIVING ME THE RUN AROUND. (PLEASE LET ME KNOW IF YOU NEED MY DEALER PRINT OUT TO SHOW THAT IT IS IN FOR SERVICE)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022418September 9, 2017
AIR BAGS, FUEL/PROPULSION SYSTEM
MY FUEL SENDING UNIT HAS FAILED. MY "MILES TO EMPTY" METER IS NEVER ACCURATE OR STEADY. IT'S ALWAYS MOVING SPORADICALLY. I HAVE TO CONSTANTLY KEEP MY TANK FILL IN FEAR OF NOT KNOWING HOW MUCH GAS IS ACTUALLY IN MY CAR. ALSO, MY AIRBAG LIGHT IS ON. IT JUST RANDOMLY CAME ON WHEN I WAS DRIVING. I'M NOT SURE IF THIS HAS ANYTHING TO DO MY SEAT BELT OR A FAULTY SENSOR. BOTH OF THESE ISSUES BOTH HAPPEN WHEN THE VEHICLE IS OR ISN'T IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022491September 9, 2017
AIR BAGS
AIRBAG LIGHT STAYS ON WHILE DRIVING. INTERMITTENTLY GOES OFF AND COMES BACK ON. NO ACCIDENTS TO VEHICLE. NO ABUSE TO VEHICLE. CAR WAS DRIVEN SEVERAL TIMES THE DAY IT STARTED STAYING ON. WORKED FINE UNTIL THE LAST TIME IT WAS DRIVEN THAT DAY. CAR WAS PARKED IN MY CARPORT. DROVE OUT OF DRIVEWAY AND LIGHT WAS ON. STOPPED AT A DRIVE THRU. LIGHT WENT OFF BUT CAME RIGHT BACK ON. REMAINED ON FOR REMAINDER OF DRIVE DOWN HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022288September 8, 2017
STEERING
SOMETIME IN LATE 2016, THE STEERING WHEEL STARTED KNOCKING WHEN TURNING AND AT SPEEDS ABOVE 55 ON A STRAIGHT ROAD THE STEERING WHEEL WOULD VIBRATE AND IT'S GETTING WORSE EVERY TIME IT'S DRIVEN, I HAVE HAD NEW ROTORS NEW BRAKES NEW TIRES AND NEW FLOAT PINS INSTALLED IN THE CALIPERS AND 4 TIRE ROTATION, I WAS FINALLY TOLD THAT I NEEDED TO LOOK UP THE STEERING COUPLER BECAUSE IT'S A PIECE OF PLASTIC THAT WOULD EVENTUALLY BREAK AND I WOULD HAVE NO STEERING BY A CERTIFIED MECHANIC I WENT TO DEALER AND THEY SMILED AND SAID YEAH WE HAVE A TON OF THOSE BUT OF COURSE ALSO SAID THEY KNOW ABOUT IT BUT THEY AREN'T REQUIRED TO FIX IT, THAT'S A VERY SERIOUS SAFETY ISSUE IF IT SILL MAKE THE CAR LOSE STEERING, I ALSO HAVE A 2011 KIA OPTIMA SX WITH THE EXACT ISSUE AND KIA WILL FIX IT FREE OF CHARGE, THESE ARE THE SAME EXACT CARS PRETTY MUCH AND I CAN'T BELIEVE THEY KNOW ABOUT IT AND HAVE A LIMIT ON MILES SINCE KIA HAS THE EXTENDED WARRANTY OF UNLIMITED MILES BECAUSE THEY KNOW IT'S A SERIOUS ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022129September 7, 2017
STEERING
NHTSA CAMPAIGN # 16V190000 (HYUNDAI RECALL # 143) WAS PERFORMED ON MY 2011 SONATA IN OCTOBER 2011. I DID NOT DRIVE THE CAR VERY LONG DISTANCES SINCE THEN. NOW LESS THAN ONE YEAR LATER I AM EXPERIENCING LOSS OF POWER STEERING WHEN THE VEHICLE IS DRIVEN CERTAIN DISTANCES. IT BECOMES VERY HARD TO STEER WHEN DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022157September 7, 2017
SUSPENSION
HAVE BEEN HAVING ISSUES WITH THE SUSPENSION ON MY CAR. MAVIS WAS PERFORMING A BRAKE REPAIR WHEN THEY SUGGESTED SUSPENSION WORK BECAUSE OF THE FRONT COIL SPRINGS. I LOOKED UP THE ISSUE AFTERWARDS AND FOUND RECALL 133 ON THE 2011 HYUNDAI SONATA. HOWEVER, HYUNDAI ONLY COVERS 2011 SONATAS MADE BETWEEN DECEMBER 09 AND FEBRUARY 10, MINE WAS MANUFACTURED IN OCT 10. THEY ARE SAYING MY CAR IS NOT ELIGIBLE FOR COVERAGE UNDER THIS RECALL, DESPITE THE FACT THAT MY CAR HAS BEEN DIAGNOSED TO HAVE AN ISSUE WHICH THEY HAVE ALREADY ACKNOWLEDGED IS AN ISSUE FOR THIS EXACT MAKE AND MODEL OF THIS VEHICLE. NO SEVERE DAMAGE HAS BEEN DONE YET, BUT IT HAS BEGUN TO HAVE RIPPLE EFFECTS, AS MY TIRES HAVE WORN SIGNIFICANTLY OVER THE LAST FEW MONTHS, NO DOUBT DUE TO A MISALIGNMENT CAUSED BY THE FRONT COIL ISSUES. THIS ISSUE IS COVERED UNDER A RECALL THAT HYUNDAI PUT OUT FOR THE EXACT SAME YEAR AND MODEL, BUT YET THEY CLAIM MY CAR IS NOT ELIGIBLE DUE TO THE MANUFACTURER DATE. WHILE THIS HAS YET TO CAUSE ANY SERIOUS ISSUES, THE FACT THAT THESE COILS COULD PUNCTURE MY TIRE AT ANY MOMENT IS SCARY. THE FACT THAT THEY KNOW THIS EXISTS AND REFUSE TO COVER IT IS SCARIER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021974September 6, 2017
SEAT BELTS
HYUNDAI SONATA. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO SEAT BELT PRETENSION MALFUNCTION DURING ACCIDENT- CAUSES INJURY TO CONSUMER. *LD THE CONSUMER STATED THE SEAT BELT PRETENSIONER IN THE VEHICLE CAUSED INJURIES TO HER CHEST AND ABDOMEN, DURING AN ACCIDENT BY TIGHTENING. UPDATED 09/06/2017*JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11021696September 6, 2017
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 25 MPH, THE POWER STEERING MADE AN ABNORMAL VACUUM SOUND. THE CONTACT STATED THAT THE SOUND WAS MORE PROMINENT WHILE MAKING RIGHT TURNS. THE CONTACT ALSO STATED THAT THE STEERING LOCK FAILED TO OPERATE AS INTENDED. THE CONTACT ALSO STATED THAT THERE WAS AN ISSUE WITH STARTING THE VEHICLE. THE CONTACT STATED THAT THE STEERING WHEEL HAD TO BE TURNED TO THE LEFT SIMULTANEOUSLY WHILE ATTEMPTING TO START THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. HATCHETT HYUNDAI WEST (757 N TYLER RD, WICHITA, KS 67212, (316) 440-8400) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021652September 5, 2017
ENGINE
ENGINE FAILURE WHILE DRIVING IN MIDDLE OF ROAD WITHOUT ANY WARNING. WHEN ATTEMPTING TO RESTART VEHICLE SMOKED AND SMELLED OF ELECTRICAL BURNING. HYUNDAI SERVICE CENTER ORIGINALLY SAID THIS VEHICLE WAS NOT PART OF THE 2011 HYUNDAI SONATA THETA II ENGINE RECALL, BUT WHEN ADVISING I FOUND ONLINE (SPECIFICALLY AT AUTOSERVICE.HYUNDAIUSA.COM) THAT IT INDEED WAS, THEY AGREED TO CHECK VEHICLE AND CONTACT HYUNDAI TO HAVE ADDED TO THE RECALL. THIS VEHICLE EXHIBITS ALL THE PROBLEMS MENTIONED IN THE RECALL/LAWSUIT. THEY OCCURRED SUDDENLY AND WITHOUT NOTICE. WE WERE AT RISK OF CRASHING OR BEING HIT BY A VEHICLE DUE TO MANNER IN WHICH IT BROKE DOWN. VEHICLE WAS AT RISK OF FIRE, AS IT SMELLED OF BURNING AND SMOKED.VEHICLE WAS LEFT AT SERVICE CENTER AND AM AWAITING RESPONSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021298September 3, 2017
ENGINE
I NEVER RECEIVED THE NOTICE ON MY CAR RECALL NUMBER 123. I HAVE TAKEN MY CAR IN FOR ALL RECALLS I HAVE RECEIVED AND I WAS NEVER TOLD THAT THE ENGINE COULD FAIL BECAUSE OF METALLIC DEBRIS WASN'T REMOVED FROM THE CRANKSHAFT. MY CAR IS IN THE SHOP BECAUSE THE MOTOR IS LOCKED. IT JUST STOPPED AND THEN WOULD NOT MOVE . SOUTHERN STATES HYUNDAI IN RALEIGH IS WHERE I HAVE TAKEN MY CAR FOR ALL RECALLS FOR FOUR YEARS. THEY KNEW ABOUT THIS DEFECT IN 1915, BUT HAVE NEVER INFORMED ME OR DONE THE WORK REQUIRED BY THE RECALL. MY CAR WAS MADE IN ALABAMA AND THE HYUNDAI WEB SITE CONFIRMS THAT MY CAR SHOULD HAVE BEEN COVERED UNDER THIS RECALL. SOUTHERN STATES IS SAYING THEY HAVE NO RECALL FOR MY CAR BUT ONE SMALL THING THAT NEEDS TO BE DONE. THEY DON'T WANT TO FIX MY CAR EVEN THOUGH IT IS THERE FAULT THAT THE RECALL WORK HAS NEVER BEEN DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Sonata