Hyundai Sonata Complaints (2010)

345 consumer complaints on file.

#10906158September 13, 2016
STRUCTURE:BODY
BODY HAS RUSTED THRU ON MULTIPLE OCCASIONS ON MY CAR. BOTH REAR DOORS RUSTED BEYOND REPAIR, AND NEEDED TO BE REPLACED. BOTH FRONT DOORS RUSTED THRU AND WERE REPAIRED. NOW RUST HOLE DEVELOPED IN THE ENGINE COMPARTMENT IN AREA OF HOOD HINGE. THIS IS A STRUCTURALLY REINFORCED AREA OF THE CAR BUT ONLY A PATCH WAS PUT OVER RUST HOLE TO MAKE REPAIR. THIS WORK WAS ALL DONE UNDER WARRANTY. I CONTEND THAT THE LAST REPAIR WAS NOT PROPERLY DONE, AND THAT THE CAR IS UNSAFE. HYUNDAI DENIES MY CLAIM. THE CAR WAS LOOKED AT BY THE DEALERS OWN BODY SHOP AND THEY CLAIM THAT THE AREA UNDER THE DASHBOARD IS ALL RUSTED AND WILL COST NEARLY $10000 TO REPAIR. HYUNDAI CLAIMS THE CAR IS NOT DEFECTIVE, EVEN THOUGHT THERE ARE INTERNAL SPOTS WHERE NO COATINGS WERE APPLIED TO THE STEEL. I CONTEST THAT THE COMPANY IS ONLY PROTECTING THEMSELVES AND HAVE FULL KNOWLEDGE THAT THE CAR IS DEFECTIVE. THE WARRANTY WILL EXPIRE SHORTLY AND THEN , THEY WILL BE OFF THE HOOK FOR ANY FUTURE REPAIRS CAUSED BY THEIR NEGLIGENCE WHILE ASSEMBLING THEIR VEHICLE. THE VEHICLE WAS PURCHASED NEW AT COASTAL HYUNDAI, WHICH ALSO OWNS COCOA HYUNDAI.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906257September 13, 2016
UNKNOWN OR OTHER
ALL OF MY DOOR HANDLES ARE DEFECTED NOW THE OTHER 2 IN THE BACK DOOR CAME OFF BROKEN FROM THE INSIDE OF THE DOOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905615September 11, 2016
STRUCTURE:BODY, UNKNOWN OR OTHER
EXTERIOR DOOR HANDLES HAVE BROKEN 6 TIMES ON SEVERAL DOORS. HHTSA MAY FEEL THIS IS COSMETIC BUT EMERGENCY PERSONAL MAY HAVE DIFFICULTY MAKING ENTRY IN AN EMERGENCY SITUATION. ACCORDING TO MY MECHANIC, HE SEES THIS IN MORE 2010 HYUNDAI'S THAN ANY OTHER VEHICLE. SIMPLE WEB SEARCH FOUND 100S OF OTHER COMPLAINTS. AT ONE POINT, 3 OF 4 OF MY HANDLES WERE BROKE AT ONCE. AVERAGE PRICE TO FIX ONE DOOR IS $250. THERE SHOULD BE A RECALL FOR THIS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899459August 30, 2016
STEERING
I'VE BEEN TOLD THAT THE LOWER STEERING COUPLER BUSHING ON MY 2010 HYUNDAI SONATA NEEDS TO BE REPLACED. I'VE DONE SOME RESEARCH AND I SEE THAT MY YEAR MODEL CAR IS NOT HE ONLY CAR MADE BY HUNDAI(KIA ARE ALSO BEING REPORTED TO HAVING THE SAME PROBLEM). IT APPEARS THIS PART IS MADE OUT OF PLASTIC, AND THE REPLACEMENT PART HAS GONE THROUGH SEVERAL REVISIONS DUE TO IT NOT HOLDING UP TO THE RIGORS OF IT'S JOB. THIS PLASTIC PART COSTS UNDER <$10, BUT THE LABOR COST OF REPLACING THIS IS IN EXCESS OF $200. YOU WOULD THINK THAT ANY CRITICAL PART OF THE STEERING MECHANISM WOULD BE MADE OF A MATERIAL THAT WOULD LAST LONGER. DUE TO THE FAILURE OF THIS PLASTIC PIECE, A THUDDING NOISE CAN BE HEARD WHEN MOVING THE STEERING WHEEL WHEN THE CAR IS NOT ON. I DON'T KNOW WHAT OTHER POSSIBLE PROBLEMS MAY OCCUR IF THIS ITEM WERE TO FAIL WHILE THE CAR IS MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897347August 20, 2016
UNKNOWN OR OTHER
MY 2010 HYUNDAI SONOTA'S DOOR HANDLES BROKE AND WERE REPLACED ON THE PASSENGERS FRONT AND REAR SIDE BY THE PREVIOUS OWNER A FEW DAYS BEFORE WE PURCHASED THE VEHICLE. THEY TOLD US THEY WERE GIVEN A VOUCHER FROM HYUNDAI TO REPLACE THE HANDLES AND THIS WAS DONE AT THE DEALERSHIP. AFTER PURCHASING THE VEHICLE A THIRD DOOR HANDLE BROKE ON THE REAR DRIVERS SIDE. THE DEALER WOULD NOT COVER THE REPAIRS FOR THE THIRD HANDLE. WHILE TRYING TO RESOLVE THE THIRD HANDLE BREAKAGE, A FOURTH HANDLE BROKE ON THE PASSENGERS FRONT DOOR. NOTE THAT THIS PASSENGERS FRONT DOOR HANDLE WAS REPLACED 5 MONTHS AGO AT THE DEALER. I WOULD LIKE THESE HANDLES LOOKED INTO AS A SAFETY ISSUE AND WOULD LIKE A RECALL TO FIX THESE HAZARDOUS DOOR HANDLES. I HAVE A SMALL CHILD IN A CAR SEAT AND NEED TO BE ABLE TO OPEN THE DOOR TO GET THEM OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896090August 15, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. WHILE DRIVING 60 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. THE CONTACT PLACED THE VEHICLE IN NEUTRAL TO SLOW IT DOWN BEFORE COMING TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894835August 10, 2016
FUEL/PROPULSION SYSTEM
THIS IS MY SECOND COMPLAINT ABOUT MY FUEL PUMP. WHICH WAS REPLACED LAST YEAR. AGAIN ON 8/2/16 I WAS DRIVING ON THE HIGHWAY 495 SOUTH TOWARD RICHMOND VA . I WAS DRIVING 60MPH. WHEN MY CAR SHUT DOWN. I WAS ALMOST REAR ENDED TRYING TO MOVE ON THE SIDE OF THE ROAD. I HAD MY CAR TOWED TO THE POHANIKA HYUNDA DEALERSHIP IN CAPITOL HEIGHTS, MD. THE SAME PLACE I HAD MY FUEL PUMP REPLACED LAST YEAR. I WAS TOLD IT WAS THE SAME PROBLEM AND IT HAPPEN TO ANOTHER CAR. I SUSPECT IT WAS A DEFECTIVE FUEL PUMP. AFTER I COMPLAIN, THE DEALERSHIP STATES THEY WILL REPLACE THE PART AND NOT CHARGE ME, BUT I WOULD HAVE TO PAY $375.00 FOR THE LABOR. I COMPLAIN TO MANAGEMENT AND THEY SAY THEY WOULD PAY FOR HALF THE LABOR. THE REASON I'M WRITING THIS LETTER, BECAUSE IF THERE IS A DEFECTIVE PART, I DON'T WANT SOMEONE TO BE HURT OR KILL BEHIND THE WHEEL, BECAUSE OF A DEFECTIVE PART. I HAD FILE A COMPLAINT WITH YOUR AGENCY LAST YEAR WITH NO RESPONSE. I ALSO CONTACT HYUNDAI COSTUMER SERVICE AND THE BETTER BUSINESS BUREAU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894444August 9, 2016
STEERING, SUSPENSION
I HAVE BEEN EXPERIENCING ISSUES WITH MY ALIGNMENT AND MY TIRES HAVE BEEN WEARING INCREDIBLY UNEVENLY. WHEN DRIVING ON THE HIGHWAY MY CAR WILL SHAKE VIOLENTLY. I WAS ADVISED TO REALIGN AGAIN SEVERAL MONTHS AGO AND MY TIRES CONTINUE TO BE DESTROYED AND MY CAR CONTRIBUTES TO SHAKE. TODAY WHEN MY POWER STEERING WAS BEING REPLACED FOR AN OPEN RECALL I WAS ADVISED UPON PICK UP THAT MY STEERING COUPLER HAS GONE BAD AND NEEDS TO BE REPLACED AS THIS IS AN EXTREMELY DANGEROUS ISSUE (NEVER MIND THAT I WAS INFORMED OF THIS ISSUE AFTER MY STEERING COLUMN WAS REASSEMBLED SO I HAVE TO PAY LABOR FOR THEM TO PULL THE ENTIRE UNIT AGAIN!). I'VE READ MANY COMPLAINTS SIMILAR TO THIS ONLINE REGARDING BAD COUPLERS AND SHAKING CARS RUINING TIRES. I WAS ADVISED THAT IF IT BREAKS FURTHER MY CAR WILL LIKELY SWERVE INTO ANOTHER LANE OF TRAFFIC AND BE EXTREMELY DIFFICULT TO STEER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882519July 5, 2016
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. THE CONTACT STATED THAT THE EXTERIOR DOOR HANDLES FRACTURED AND DETACHED FROM THE DOORS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE DOOR HANDLES WERE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE DEALER INFORMED THE CONTACT THAT THIS ISSUE WAS INHERENT TO THE VEHICLE. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882155July 1, 2016
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. ON SEVERAL OCCASIONS, THE DOOR HANDLES FRACTURED AND SEPARATED FROM THE VEHICLE. THE DRIVER'S SIDE DOOR HANDLE WAS REPLACED. THE CONTACT ALSO STATED THAT THE OTHER DOOR HANDLES FRACTURED AND SEPARATED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE INSPECTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 10/19/16*LJ *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881676June 30, 2016
AIR BAGS
THE AIRBAG LIGHT CAME ON AND WILL NOT GO OFF, TOOK TO DEALER AND THEY CLAIM THE SENSOR IN THE SEAT HAS GONE BAD AND COST $675 TO REPLACE IT AND ALSO I HAD TO PAY $90 JUST TO DIAGNOSE IT, THIS SHOULD NOT BE RIGHT ON A 5 YEAR OLD CAR, I HAVE SEEN OTHER COMPLAINTS ONLINE FROM CAR OWNERS- I HAVE NOT REPLACED PART YET AS I FEEL HYUNDAI SHOULD DO IT FOR FREE- AND BTW THERE HAVE BEEN 11 RECALLS ON THIS CAR SO FAR THAT I HAVE HAD TO HAVE DONE- PLEASE PUT PRESSURE ON THEM TO RECALL 2010-2011 SONATAS TO FIX THE ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876421June 24, 2016
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. THE CONTACT STATED THAT BOTH THE REAR DRIVER AND PASSENGER SIDE DOOR HANDLES WERE FRACTURED AND NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE REAR PASSENGER DOOR FAILED TO OPEN WHEN USING THE EXTERIOR OR INTERIOR DOOR HANDLES. IN ADDITION, THE FRONT PASSENGER SIDE DOOR FAILED TO LOCK. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN VERIFIED THE FAILURE AND REPLACED THE DOOR HANDLES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873946June 13, 2016
ENGINE
TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE LOST POWER. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE MOTOR SEIZED DUE TO LACK OF OIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873564June 10, 2016
FUEL/PROPULSION SYSTEM
WHENEVER FILLING GAS, I WOULD USE A AUTOMATIC CUT-OFF IN FUEL DISPENSER LOCK. BUT THE LOCK IS ALWAYS RELEASED AFTER THE POINT OF RELEASE ALLOWING GAS TO OVERFILL AND WOULD CAUSE GAS TO SPREAD ON SIDE OF VEHICLE AS WELL AS ON THE FLOOR. THIS HAS HAPPENED REGARDLESS OF THE GAS STATION PUMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865350May 17, 2016
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, AIR BAGS
THE DASH BOARD CRACKED AROUND THE AIRBAG. DEALER STATED IT HAPPENS SOMETIMES IF THE DASHBOARD BECOMES TOO HOT FROM THE SUN AND NO CORRECTION IS NEEDED AS THE AIRBAG WILL STILL FUNCTION. THERE IS A LIGHT 'FILM' ON THE WINDSHIELD AND FRONT, SIDE WINDOWS. WHEN I EXPLORED FURTHER I WAS INFORMED BY 2 SEPARATE MECHANICS WHEN THE AIRBAG GAS TO PUSH THE BAG TO OPEN (WHEN NEEDED BY IMPACT) ENOUGH TO CRACK THE DASHBOARD, THE AIRBAG IS NO LONGER FUNCTIONING. THE FILM ON MY WINDOW (WINDSHIELD, FRONT SIDES) IS FROM THE EXPANSION OF THE GASES STICKING TO THEM. I HAVE REVIEWED SEVERAL FORUMS, MY PROBLEM IS SHARED BY MANY OWNERS. IT IS OVER 1000$ TO FIX- WHICH FEW PEOPLE HAVE, AND SHOULD BE 100% COVERED IN FULL BY THE MANUFACTURER. SECOND ISSUE, MY PASSENGER SIDE AIRBAG MONITOR ONLY WORKS INTERMITTENTLY. MY GRANDDAUGHTER IS 75LBS THE AIRBAG 'ON' LIGHT MAY OR MAY NOT TURN ON. I HAVE READ THIS IS MAY HAVE BEEN ADDRESSED IN A RECALL WHICH ONLY ENDED WITH THE 2008 SONATA. MINE IS A 2010. OBVIOUSLY, BOTH ARE HUGE SAFETY ISSUES AND NEED TO BE REPAIRED ASAP. I CANNOT AFFORD TO DO SO. CURRENTLY MY FRONT PASSENGER SEAT IS NOT SAFE TO USE. HYUNDAI SHOULD BE HELD ACCOUNTABLE FOR BOTH ISSUES BEFORE SOMEONE ELSE IS MISINFORMED AND COUNTS ON THEIR PASSENGER AIRBAG NOT TO BE INJURED, MAIMED OR KILLED. THESE ISSUES ARE NOT DEPENDENT ON THE MOVEMENT OF THE CAR. THANK YOU, [XXX] I DID NOT PURCHASE THIS VEHICLE UNTIL JANUARY 2016. IT CRACKED DURING THE SUMMER OF 2015. PICTURE ARE DASHBOARD INSIDE AND 2 OUTSIDE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864834May 13, 2016
SUSPENSION, UNKNOWN OR OTHER
WHEN DRIVING OVER UNEVEN ROAD, POTHOLES, BUMPY ROADS, ETC., BOTH FRONT SUSPENSION SYSTEM, EMITS A RUMBLING, KNOCKING, LIKE A LOSE PART SOUND. ON THE HIGHWAY IT SOMETIMES CAR BECOMES UN-STABLE, AND LOSES CONTROL. CAR IS ONLY 21,000 MILES, SUSPENSION SEEMS LIKE AN OLD 100,000 MILES CAR. HYUNDAI SHOULD BE ACCOUNTABLE FOR THIS DEFECT, SINCE IT IS LIFE THREATENING ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863019May 4, 2016
STRUCTURE:BODY
AFTER READING SEVERAL OTHER OWNERS COMPLAINTS ABOUT THE HANDLES BREAKING ON THE 2010 SONATA I TOO AM FILING A COMPLAINT. SO FAR WE HAVE HAD 2 DOOR HANDLES BREAK WHEN ATTEMPTING TO OPEN THE DOOR TO LOAD/ AND UNLOAD GROCERIES. THE FIRST ONE WAS REPLACED BY THE DEALER AND NOW WE FACE THIS PROBLEM AGAIN. I FEEL THERE IS A STRUCTURAL DEFECT WITH THE MATERIALS THAT NEEDS TO BE ADDRESSED. THIS SHOULD NOT BE HAPPENING TO SO MANY PEOPLE AND HYUNDAI NEEDS TO ADDRESS THIS AND FIX PEOPLES FAILING EQUIPMENT/ HANDLES AT NO EXPENSE TO THE OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862494May 2, 2016
STRUCTURE:BODY
DRIVER FRONT DOOR HANDLE FELL OFF IN MY HAND.2 WEEKS LAYER SAME THING HAPPENED ON PASSAGE FRONT DOOR.IMAGINE IF THIS HAPPENED TO A PARENT WHO NEEDED TO GET CHILD OUT OF CAR QUICKLY.HYUNDAI ACKNOWLEDGED THAT THIS IS A DEFECT IN DESIGN.SHOULD BE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862274April 29, 2016
STRUCTURE:BODY
ONE NIGHT, WITHOUT USING FORCE, THE FRONT PASSENGER HANDLE ON MY 2010 HYUNDAI SONATA CAME OFF WHILE PARKED ON A FLAT. THE DRIVERʻS SIDE, OUTSIDE, BACKDOOR HANDLE CAME OFF AFTER COLLEGE CLASS, A MONTH OR SO LATER, WHILE PARKED, WHEN A CLASSMATE ATTEMPTED TO OPEN THE DOOR, AGAIN NOT USING EXCESSIVE FORCE. A FEW WEEKS LATER, THE PASSENGERʻS SIDE, OUTSIDE, BACKDOOR HANDLE CAME OFF WHEN I WENT TO RETRIEVE MY GROCERIES WHILE PARKED, ALSO NOT USING EXCESSIVE FORCE. WHICH STOPPED THE USE OF THIS VEHICLE FOR A ROAD TEST AND GETTING MY SAFETY CHECK. ALL 3 HANDLES I HAD TO PAY WAY TOO MUCH FOR AND HAD TO PAY TO HAVE THEM FIXED JUST SO I COULD GET MY SAFETY CHECK BEFORE THE END OF THE MONTH (4/30/2016), AND NOW CAN BE USED FOR A ROAD TEST. RIDICULOUS PRICES FOR HOLLOW PLASTIC HANDLES. I HOPE THESE NEW HANDLES LAST AS LONG AS I OWN THIS VEHICLE! AND HARDER FOR ME BECAUSE I LIVE IN HAWAII. THE PRICES WE HAVE TO PAY FOR LIVING/DRIVING IN PARADISE IS CRAZY!! BUT TO HEAR THIS YEAR, MAKE, MODEL HAS MORE ISSUES I HAVE TO WORRY ABOUT FROM READING THEM ON THIS SITE IS NUTS!! IS THERE A RECALL ON THIS VEHICLE/ IN HAWAII?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862287April 29, 2016
STRUCTURE:BODY
VEHICLE WAS STATIONARY (PARKED IN DRIVEWAY). THE DOOR HANDLE (RIGHT REAR) CAME OFF IN MY DAUGHTER'S HAND WHEN SHE TRIED TO GAIN ACCESS INTO THE BACK SEAT. NO ONE COULD GET INTO THE CAR THROUGH THAT DOOR UNTIL THE HANDLE WAS FIXED. WHEN WE REACHED OUR DESTINATION, SHE HAD TO EXIT THE VEHICLE USING THE LEFT REAR DOOR. WE NOTIFIED GLOBAL AUTO MALL, THE DEALERSHIP WHERE WE BOUGHT THE CAR, BECAUSE I HAD PAID EXTRA WHEN BUYING THE CAR TO GET COVERAGE FOR 10 YEARS OR 100,000 MILES. GLOBAL AUTO MALL TOLD US THE DOOR HANDLE WAS NOT A COVERED PART OF THE WARRANTY! MOREOVER, THEY HAD TO SEND THE DOOR HANDLE OUT FOR A PAINTING JOB. SO WE HAD TO MAKE ANOTHER APPOINTMENT WITH THE DEALER'S REPAIR DEPARTMENT TO HAVE IT FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Sonata