Hyundai Sonata Complaints (2009)

460 consumer complaints on file.

#11011552July 30, 2017
STEERING
VEHICLE SITTING IN DRIVE WAY. GEAR SHIFT WONT WONT MOVE,AND IGNITION KEY WON'T TURN TO START ENGINE .SEEMS TO BE A PROBLEM WITH IGNITION SWITCH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010143July 23, 2017
ENGINE
THE CONTACT OWNS A 2009 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE STALLED AND MADE AN ABNORMAL SOUND. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CONNECTING ROD WAS DEFECTIVE AND THE ENGINE NEEDED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS MANUFACTURED IN ALABAMA. NO FURTHER ASSISTANCE WAS OFFERED. HAVE NOT BEEN ABLE TO USE THE CAR SINCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005904July 17, 2017
ELECTRONIC STABILITY CONTROL (ESC)
THE ESC OFF LIGHT COMES ON AND PUSHING THE ON/OFF SWITCH DOES NOT PUT IT OUT. IF I SHUT THE CAR OFF AND RE START, THE DASH LIGHT GOES OUT. IT SEEMS LIKE THIS USUALLY HAPPENS GOING 30-40MPH AND I FEEL A SLIGHT JERK IN THE CAR THEN IT COMES ON. IT HAS ALSO HAPPENED WHILE DRIVING ON THE HIGHWAY AROUND 60MPH. THE LAST TIME THIS HAPPENED WAS 07/12/17 DRIVING AROUND 30MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006011July 17, 2017
ENGINE
EMISSIONS WARNING HAD BEEN ON FOR A SHORT TIME. 20 MINUTES AFTER A BIG PUFF OF SMOKE, THE CAR DIED AND THE MECHANIC SAYS THE MOTOR IS LOCKED AND IT WILL NEED A NEW ENGINE. VERY LITTLE WARNING OR POOR CAR PERFORMANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003282July 6, 2017
ELECTRONIC STABILITY CONTROL (ESC)
WE PURCHASED A 2009 HYUNDAI SONATA FROM VOSS HYUNDAI IN CENTERVILLE, OHIO ON 5/21/2009. ON 10/14/14 WE TOOK THE CAR IN FOR AN 'IMPORTANT SAFETY RECALL' WHICH STATED THAT THEY CHANGED THE BRAKE LIGHT SWITCH BECAUSE IT COULD BE DEFECTIVE AND CAUSE SEVERAL PROBLEMS, ONE OF WHICH WOULD CAUSE THE ILLUMINATION OF THE ESC (ELECTRONIC STABILITY CONTROL) LAMP AMONG OTHER THINGS. EIGHT DAYS AGO OUR ESC LIGHT AND ABS LIGHT CAME ON AND STAYED ON. I MADE AN APPOINTMENT AND TOOK THE CAR TO VOSS THIS MORNING ONLY TO BE TOLD THAT I WOULD BE CHARGED $103 TO EVEN FIND OUT WHAT THE PROBLEM IS, NOT TO MENTION THE CHARGES FOR ACTUALLY FIXING A SAFETY RECALL PROBLEM WHICH I AM SURE WOULD BE EXPENSIVE. I CONSIDER THIS TO BE A SAFETY PROBLEM RELATED TO THE PREVIOUS RECALL WORK. THEY MAY HAVE REPLACED A PERFECTLY GOOD BRAKE LIGHT SWITCH WITH A FAULTY ONE. THIS CAR HAS 12,875 MILES ON IT AND WE ONLY USE IT OCCASIONALLY. IT IS IN A GARAGE AT ALL TIMES AND THIS MORNING WAS THE FIRST TIME IT HAS BEEN OUT IN RAIN. WE HAD NOT BOUGHT A NEW CAR IN MANY YEARS AND BOUGHT THIS ONE BECAUSE OF THE GREAT 10 YEAR WARRANTY ON IT. APPARENTLY I SHOULD HAVE SAT IN THE SHOWROOM AND ASKED TO READ THE FINE PRINT ON THEIR WARRANTY BEFORE BUYING IT. I HAVE RESEARCHED THIS PROBLEM ON THE INTERNET AND MANY PEOPLE ARE HAVING THE VERY SAME PROBLEM WITH ALL MODELS OF HYUNDAIS. SEVERAL PEOPLE HAVE EXPERIENCED STABILITY AND STEERING PROBLEMS RELATED TO THIS DEFECT IN DESIGN OR PARTS WHICH COULD EASILY LEAD TO AN ACCIDENT. WE REALLY LIKED THE CAR UNTIL THIS HAPPENED, THE DEALERSHIP 'NOT SO MUCH' NOW. I REALLY THINK THAT HYUNDAI SHOULD ADMIT THAT THERE IS A SAFETY PROBLEM AND FIX THE PROBLEM CORRECTLY FOR THE MANY OWNERS WHO ARE HAVING THIS HAPPEN TO THEM, NOT JUST A $10 BRAKE LIGHT SWITCH AFTER A $103 DIAGNOSTIC CHARGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001750June 27, 2017
ENGINE
WAS BACKING CAR OUT OF OUR GARAGE AND THE CHECK ENGINE LIGHT CAME ON (SOLID AND NOT BLINKING) SO DROVE CAR BACK INTO OUR GARAGE AND TURNED IT OFF. NO UNUSUAL SOUNDS OBSERVED WHEN BACKING OUT OR PULLING BACK IN TO GARAGE. FROM THAT POINT ON THE CAR WOULD NO LONGER START. CAR HAD TO BE TOWED TO DEALERSHIP. 110,618 MILES AND WAS TOLD ENGINE NEEDED TO BE REPLACED AS PERMANENT TIMING CHAIN HAD JUMPED TIME. DEALER COULD NOT PROVIDE ANY REASON WHY THE CHAIN WOULD JUMP TIME. LEARNED THAT RECALL EXISTS FOR NEWER MODELS OF SONATAS THAT HAVE SAME ENGINE THAT HAVE ISSUE WITH INTERNAL OIL DISTRIBUTION TROUBLE THAT SEIZES ENGINE CAUSING TIMING CHAIN TO JUMP. ENGINE REPLACED BY DEALERSHIP WITH USED 62,000 MI ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000227June 20, 2017
ENGINE
TL* THE CONTACT OWNS A 2009 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START UNTIL THE THIRD ATTEMPT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED A LOCAL DEALER (JACK GIAMBALVO HYUNDAI 2425 INDUSTRIAL HWY, EAST YORK, PA 17402 (717) 755-2944). THE CONTACT WAS INFORMED THAT THE FAILURE WOULD HAVE TO OCCUR WHILE AT THE DEALER IN ORDER TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 47,788.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993711June 7, 2017
STEERING
STEERING IS LOCKING UP IN TURNS WHILE TURNING ON THE HIGHWAY! THIS IS VERY DANGEROUS! JUST CALLED DEALERSHIP & THERE WAS NO RECALL ON THIS HOWEVER IF YOU SEARCH STEERING PROBLEMS ON THE INTERNET IT'S A VERY KNOWN PROBLEM FOR THESE CARS! SOMETHING NEEDS DONE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991682May 25, 2017
ENGINE
TL* THE CONTACT OWNS A 2009 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE STALLED AND MADE AN ABNORMAL SOUND. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CONNECTING ROD WAS DEFECTIVE AND THE ENGINE NEEDED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS MANUFACTURED IN ALABAMA. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985480May 13, 2017
SEAT BELTS
FRONT PASSENGER SIDE SEATBELT LOCK IS STICKING. VERY HARD TO BUCKLE BELT INTO PLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981244April 28, 2017
ELECTRICAL SYSTEM
THIS IS MY SECOND OFFICIAL COMPLAINT ABOUT THIS. I DROVE THROUGH A LARGE PUDDLE AND THE BATTERY LIGHT CAME ON, THE CAR SLOWED DOWN BUT RECOVERED AFTER THE LIGHT WENT OFF. I HAVE LOOKED AROUND AND MANY HYUNDAI CUSTOMERS, WITH DIFFERENT MODELS AND YEARS COMPLAIN OF THE SAME ISSUE. IS ANYTHING BEING DONE ABOUT THIS YET? OR DO DRIVERS HAVE TO DIE FIRST. PLEASE HELP US. -[XXX]PREVIOUS COMPLAINT # 10954232 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980188April 24, 2017
UNKNOWN OR OTHER
WHILE DRIVING (THE CAR WAS IN MOTION) THE DRIVER SIDE SUN VISOR HAS A PROPENSITY TO DROP, BLOCKING THE VISION FROM THE DRIVER. THE SUN VISOR NOW DOES NOT STAY IN AN UP-RIGHT POSITION. THIS IS A VERY DANGEROUS SAFETY ISSUE, AS THE SUN VISOR BLOCKS YOUR VISION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971671April 10, 2017
SERVICE BRAKES
I OWN A 2009 HYUNDAI SONATA. WHILE OPERATING I NOTICED A SIGNIFICANT DECREASE IN SPEED, COASTING, FUEL ECONOMY, AND BRAKING DISTANCE. UPON PARKING MY CAR I SMELLED BURNING BRAKES. AS I WALKED PAST THE DRIVER REAR TIRE I COULD FEEL THE HEAT RADIATING FROM THE TIRE. I DIDN'T DARE TOUCH THE RIM FOR FEAR IT WOULD BURN ME. DIAGNOSIS REVEALED A SEIZED REAR DRIVER BRAKE CALIPER PISTON. THIS CAUSED RUINED THE REAR BRAKES AND PUT UNDUE STRESS ON THE FRONT BRAKES. I HAD TO REPLACE THE ENTIRE BRAKING SYSTEM AS THEY HAD ALL BECOME A SAFETY HAZARD. I PURCHASED AN EXTENDED WARRANTY WHICH COVERED THE REAR CALIPER REPLACEMENT BUT NOTHING ELSE. BURNING THROUGH BRAKES IS A SERIOUS SAFETY HAZARD. I HAVEN'T NOTIFIED THE MANUFACTURE OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971188April 7, 2017
ENGINE
OUR CAR, A 2009 HYUNDAI SONOTA, HAS HAD THE SAME ENGINE ISSUES AS THE HYUNDAI RECALL SET FORTH ON APRIL OF 2017. WE WERE TOLD BY THE DEALERSHIP, WE HAD TO HAVE THE ENGINE REPLACED. THE SYMPTOMS OF THE CAR ARE IDENTICAL TO THOSE IN THE 2017 RECALL, BUT WE WERE TOLD BY THE DEALERSHIP, OUR VEHICLE'S VIN WAS NOT INCLUDED IN THE RECALL. WE MAINTAINED THE CAR PROPERLY AS SET BY THE DEALERSHIP (OIL CHANGES, ETC.).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10960384March 13, 2017
AIR BAGS, UNKNOWN OR OTHER
DASHBOARD IS CRACKING AND HAS BEEN FOR A YEAR AND A HALF. MY BOYFRIEND'S FRIEND HAS THE SAME CAR, SAME YEAR AND HIS IS WORSE THAN MINE. MY CONCERN IS THIS IS WHERE AIRBAG IS LOCATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955202February 17, 2017
SERVICE BRAKES
STOP LAMP SWITCH REPLACEMENT. ON 01/14/17 I HAD AN APPOINTMENT AT PLAZA HYUNDAI LOCATED AT 2700 NOSTRAND AVE, BROOKLYN NY 11210 TO REPLACE MY STOP LAMP SWITCH. THEY DID NOT HAVE THE PART IN STOCK AT THAT TIME. THE PART WAS ORDERED ON 01/14/2017 AND AS OF THIS WRITING (02/17/2017) THEY HAVE NOT RECEIVED THE PART AND HAVE NO ESTIMATED TIME OR ARRIVAL ON THE PART. NO ONE EVEN NOTIFIED ME THAT THE CAMPAIGN WAS NOT COMPLETED. I HAD TO COME BACK IN THE FOLLOWING DAY 01/15/2017 BECAUSE MY BREAK LIGHTS WERE NOT TURNING OFF. AT THAT TIME THEY ATTEMPTED TO CHARGE ME FOR A DIAGNOSTIC, BUT I ADVISED THE MANAGER THAT I WAS THERE LESS THAN 24 HOURS AGO TO ADDRESS THE STOP LAMP SWITCH, WHICH MAY HAVE BEEN CAUSING THE ISSUE. THEY TOLD ME AT THAT TIME THAT THE PART WAS STILL ON ORDER. THEY REFUSE TO GIVE ME AN ETA. I CALLED HYUNDAI'S CORPORATE OFFICE, AND THEY COULD NOT GET AN ANSWER FROM PLAZA AUTO EITHER. THIS IS A SERIOUS RECALL AS IT EFFECTS MY ABILITY TO SIGNAL THAT I'M BREAKING. I WILL ATTEMPT TO GO TO ANOTHER SERVICE DEPARTMENT OR REMEDY MYSELF, BUT I THINK THAT THIS IS UNACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955007February 16, 2017
SERVICE BRAKES
REAR BRAKE CALIPERS HAVE SEIZED AT LEAST 7 TIMES, CAUSING ME TO NEED TO REPLACE THEM. I'M AT 115,000 MILES AND HAVE HAD THE LEFT ONE SEIZE, DESTROYING THE ROTOR AND PAD 4 TIMES, AND THE RIGHT ONE SEIZE 3 TIMES (ONCE RECURRING WITHIN 15,000 MILES OF REPLACEMENT). THE CAR HAS BEEN REPAIRED AT DIFFERENT SHOPS, BUT THE PROBLEM KEEPS RECURRING. FIRST TIME OCCURRED SHORTLY AFTER 30,000 MILES. OCCURS EVERY 1-2 YEARS SINCE THEN. MOST RECENT OCCURRENCE IS NOW (CAR IS BEING REPAIRED THIS MORNING, LEFT REAR CALIPER/ROTOR/PAD). NOTICED MASSIVE SHIMMYING THIS TIME. PREVIOUS TIMES HAVE BEEN NOTICED FROM: GRINDING NOISE, CAR WON'T ACCELERATE OVER 10 MPH (LOCKED IN ENGAGED BRAKE MODE THAT TIME), AND SEVERE BUCKING WHILE BEING DRIVEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954232February 13, 2017
ENGINE
WHILE DRIVING THROUGH A DEEP PUDDLE (3-4 INCHES), THE BATTERY LIGHT COMES ON AS THE ENGINE STALLS AND I LOSE ALL POWER ACCESSORIES. ONCE I RESTART THE ENGINE, THE BATTERY LIGHT GOES OUT AFTER A SHORT TIME AND ALL IS GOOD AGAIN. THIS HAS HAPPENED A FEW TIMES IN THE LAST YEAR I'VE HAD THE CAR. I AM CONCERNED THAT IF IT HAPPENS AT THE WRONG TIME, I MAY NOT BE ABLE TO STEER AWAY FROM TROUBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10943923January 9, 2017
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT WAS REPAIRING A 2009 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, THE IGNITION WOULD INADVERTENTLY RESTART WHILE THE VEHICLE WAS IN MOTION. THE STARTER MOTOR COULD BE HEARD RE-ENGAGING. THE DRIVER WAS ABLE TO DRIFT TO THE SIDE OF THE ROAD, SHIFTED THE GEAR INTO NEUTRAL, AND RESTARTED THE VEHICLE CORRECTLY. AFTER SEVERAL MINUTES OF NORMAL OPERATION THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THEN TO A DEALER WHERE IT WAS DIAGNOSED THAT A NEW KEY CYLINDER AND IGNITION SWITCH NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 48,000. UPDATED 04/12/17 *LJ *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936675December 21, 2016
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
TL* THE CONTACT OWNS A 2009 HYUNDAI SONATA. AFTER THE VEHICLE WAS PARKED, AN ABNORMAL ODOR WAS PRESENT OUTSIDE THE FRONT DRIVER SIDE. THE CONTACT ALSO STATED THAT A GRINDING NOISE WAS PRESENT WHILE THE BRAKE PEDAL WAS DEPRESSED. THE DEALER DIAGNOSED THAT THE CALIPER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED AFTER 7,000 MILES. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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