Hyundai Sonata Complaints (2003)

199 consumer complaints on file.

#10235527July 23, 2008
STRUCTURE:BODY:DOOR
WITHIN ONE YEAR OF BUYING MY HYUNDAI 2003 SONNTA, I CUT MY FINGER ON THE SILVER COATED INSIDE DOOR HANDLE ON THE DRIVER SIDE. THE SILVER COATING OF THE DOOR HANDLE SOMEHOW SPLINTERED AND CUT MY FINGER LIKE A STRAIGHT RAZOR BLADE. THE CUT WAS VERY DEEP AND MY FINGER BLED PROFUSELY FOR ABOUT 10 OR 15 MINUTES. I CONTACTED THE DEALER AND THE HANDLE WAS REPLACED. A SHORT TIME AFTER, MY HUSBAND SLICED HIS FINGER ON THE PASSENGER SIDE INSIDE DOOR HANDLE. AGAIN THE CUT WAS VERY DEEP; IT WAS LIKE A STRAIGHT RAZOR CUT. HIS FINGER BLED PROFUSELY FOR 10 - 15 MINUTES. AGAIN THE DEALER REPLACED THE HANDLE. BACK IN NOVEMBER OF 2007, SOMEONE WAS GETTING OUT OF THE BACK SEAT, AND THEN THIS PERSON CUT HER FINGER ON THE SILVER COATED INSIDE DOOR HANDLE. THIS TIME I CONTACTED HYUNDAI HEADQUARTERS AND TOLD THEM ABOUT THE PROBLEM..THE REP. I SPOKE TO SAID SHE DID NOT HEAR OF ANY SIMILIAR PROBLEMS. THEY CONTACTED THE CAR DEALER AND THE HANDLE WAS REPLACED. NOW A COUPLE OF WEEKS AGO, I CUT MY HAND ON THE PASSENGER DOOR HANDLE (THIS WAS A HANDLE THAT HAD PREVIOUSLY BEEN REPLACED). I CONTACTED HYUNDAI AGAIN AND AM AWAITING DISPOSITION ON THIS. THERE IS SOMETHING VERY WRONG WITH THESE DOOR HANDLES. THE CUT IT CAUSES IS LIKE A STRAIGHT RAZOR CUT. IT SLICES DEEP AND IT BLEEDS VERY BADLY. I TOLD HYUNDAI THAT I AM SURE I AM NOT THE ONLY PERSON TO EXPERIENCE THIS SERIOUS PROBLEM. IN FACT, I SEARCHED THE INTERNET AND FOUND THERE ARE OTHER PEOPLE THAT HAVE THE SAME PROBLEM WITH THESE DOOR HANDLES. THIS IS A VERY SERIOUS PROBLEM THAT I THINK THE GOV. NEEDS TO GET INVOLVED WITH. THANK YOU MARIA FACCHIN THANK YOU MARIA FACCHIN *TR
Crash:
No
Fire:
No
Injuries:
3
Deaths:
0
#10215821January 23, 2008
ELECTRICAL SYSTEM
CAR HAS JUST OVER 62,000 MILES AND HAS HAD ALL MAINTENANCE COMPLETED ON TIME. LEAVING THE GYM I UNLOCKED MY DOORS USING THE REMOTE AND GOT IN. I STARTED THE CAR AND FIDDLED WITH THE RADIO FOR A COUPLE MINUTES BEFORE PULLING OUT. WHEN I GOT ON THE ROAD THE LOCKS ALL LOCKED (AS IF I HAD PRESSED THE REMOTE LOCKING BUTTON!). I PRESSED THE "UNLOCK" BUTTON ON THE DRIVERS SIDE DOOR PANEL, ONLY TO HAVE THE ALARM GO OFF AND THE HAZARD LIGHTS COME ON AS I DROVE DOWN THE ROAD. I PULLED OVER AND USED THE REMOTE TO LOCK THE CAR BACK AND UNLOCK IT AGAIN, AND THE ALARM STOPPED. I TURNED OFF THE CAR AND IT WILL NOT START. THE ENGINE WILL NOT EVEN TURN OVER OR TRY TO TURN WHEN I TRY TO START. THE DOME LIGHTS STAY ON SO I KNOW IT'S NOT THE BATTERY (WHICH IS BRAND NEW). I TRIED LEAVING IT FOR A FEW MINUTES AND STARTING AGAIN, BUT STILL NOTHING HAPPENED. I WILL HAVE IT TOWED TO THE DEALERSHIP IN THE MORNING TO FIND OUT WHAT THE PROBLEM IS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202823September 12, 2007
ELECTRICAL SYSTEM
I BOUGHT MY HYUNDAI USED BECAUSE OF ALL THE GREAT RATINGS IT GOT. IT HAD ABOUT 30,000 MILES ON IT. NOT OLD AT ALL FOR ME. THE FIRST TIME I TOOK MY CAR TO DEALER IT WAS BECAUSE OF BACK WINDOW BRAKE LIGHT STAYING ON, AND THE CRUISE CONTROL NOT WORKING. THEY KEPT MY CAR FOR TWO DAYS. I WAS TOLD THAT THE CAR WAS FIXED BUT ON MY WAY HOME THE CRUISE CONTROL STILL DID NOT WORK. TWO DAYS AFTER I PICKED UP MY CAR, THE CRUISE CONTROL MYSTERIOUSLY STARTED WORKING AGAIN. THEN A COUPLE OF MONTHS LATER I WAS DRIVING DOWN THE STREET AND MY CAR STARTED TO ACT UP AND WAS HESITATING WHILE DRIVING. I HAD IT TOWED TO HYUNDAI AND IT WAS KEPT FOR TWO DAYS AGAIN. I ALSO LET THE DEALER KNOW AT THAT TIME THAT THE CAR HAD ISSUES AND WAS ACTING UP, TOLD HIM ABOUT THE LIGHT ISSUE AGAIN AND THAT THE CRUISE CONTROL WORKED ON AND OFF. THE DEALER SAID HE CHANGED THE SWITCH OUT, TUNED UP THE CAR, HAD THE INSIDE GAS FILTER CHANGED BECAUSE I ASKED FOR IT, AND WANTED TO SELL ME A $600 BELT. I ASKED HIM IF THE BELT WAS BROKEN HE TOLD HE THAT MANUFACTURE SUGGESTS CHANGING IT OUT AT 60000 MILES. I TOLD HIM THAT THE CAR DID NOT HAVE THAT MANY MILES YET AND AGAIN ASKED IF THE BELT WAS BAD. HE TOLD ME THAT IT WAS NOT BUT AGAIN SAID THAT THE MANUFACTURER SUGGESTS IT BE CHANGED. WELL I PERSONALLY DON'T SEE PAYING $600 FOR A BELT THAT WAS NOT BROKEN. IF ITS NOT BROKEN IT SHOULDN'T NEED TO BE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202824September 12, 2007
ELECTRICAL SYSTEM
THE CAR SEEMED TO BE DOING OK FOR A LITTLE WHILE. THEN.... I TOOK THE CAR TO GET THE YEARLY INSPECTION DONE AND IT FAILED. THE BACK PASSENGERS BRAKE LIGHT WAS ON NON- STOP. I AM GOING TO EXPLAIN EXACTLY WHAT I MEAN. THE BACK BRAKE LIGHT IS ON WHEN THE CAR IS DRIVING BUT WHEN YOU HIT THE BRAKES THE SECONDARY LIGHT IS SUPPOSE TO COME ON AND MAKE IT BRIGHTER. THE LIGHT BULB IN THE BRAKE AREA HAD BOTH LOW AND HIGH LIGHT ON. I CHANGED OUT THE BULB TWICE THAT DAY THINKING MAYBE THE BULB IS BAD. WHEN I LOOKED AT THE PART THAT HOLDS THE BULB IT LOOKED BLACK LIKE IT WAS BURNING. STILL THE TWO LIGHTS STAYED ON. I TALKED TO MY FRIEND IN MICHIGAN WHO IS A MECHANIC AND HE TOLD ME IT SOUNDS AN ELECTRIC PROBLEM. THEN THE CAR ALSO STARTED TO DIE AFTER DRIVING IT FOR A WHILE. I HAD TO HAVE IT JUMPED A COUPLE OF TIMES AND WHEN I HAD THE BATTERY CHECKED IT WAS FINE. I TOOK IT TO THE HYUNDAI DEALER AGAIN AND TOLD HIM WHAT WAS GOING ON, AND THAT THE CAR WAS HAVING ELECTRIC ISSUES. I TOLD HIM I CHANGED THE BULB TWICE AND THAT THE PART THAT WAS HOLDING THE BULB WAS BLACK AND LOOKED LIKE IT WAS BURNING. GUESS WHAT... THEY KEPT IT FOR TWO DAYS. I CALLED THAT SAME DAY AND THE NEXT AND WAS TOLD THEY WERE NOT ABLE TO GET TO IT BECAUSE THEY WERE TO BUSY. WHEN THEY FINALLY DID GET TO IT THE GUY TOLD ME THAT IT WAS JUST THE BULB. I ASKED HIM ABOUT THE BURNING PART AND WAS TOLD THAT WAS FINE. (CAR HAD ABOUT 59000 MILES ON IT) NOW PLEASE TELL ME HOW IT WAS JUST THE BULB WHEN I PUT TWO NOT JUST ONE BUT TWO IN AND IT DID NOT CHANGE. I ASKED IF HE HAD CHECKED THE ELECTRIC SYSTEM AND WAS TOLD ALL WAS FINE. HE ALSO SAID THEY COULD NOT FIND ANYTHING WRONG WITH THE CAR AND THERE WAS NO REASON FOUND AS TO WHY IT WOULD NOT START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202826September 12, 2007
ELECTRICAL SYSTEM
TWO WEEKS AGO I DROVE DOWN THE STREET TO THE STORE, WAS IN THERE FOR ABOUT 15 MIN AND WHEN I CAME OUT THE CAR WOULD NOT START. I HAVE LEARNED AND NOW OWN MY OWN JUMPER CABLES. I ASKED SOMEONE TO JUMP IT FOR ME. THEN I DROVE TO THE LIGHT AND WHILE WAITING FOR THE LIGHT TO TURN GREEN THE STEREO WENT OFF, THEN THE CLOCK WENT OFF, THEN THE LIGHTS IN THE DASH WENT OUT, THEN THE AIR CONDITIONER WHEN OUT, AND LAST BUT NOT LEAST THE AIRBAG LIGHT CAME ON. THE CAR WAS STILL RUNNING THOUGH. AS SOON AS THE LIGHT TURNED GREEN AND I STARTED TO DRIVE EVERYTHING STARTED WORKING AGAIN. I GOT BACK TO THE HOUSE AND TURNED IT OFF. WAITED A FEW MINUTES TURNED IT BACK ON AND IT STARTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202829September 12, 2007
ELECTRICAL SYSTEM
ONE MORNING THE CAR WOULD NOT UNLOCK WITH THE KEYLESS REMOTE, I UNLOCKED IT WITH THE KEY, THEN WENT TO THE STORE AND LOCKED IT. CAME OUT OF THE STORE THEN I UNLOCKED IT WITH THE KEY AGAIN AND STARTED DRIVING DOWN THE STREET. ABOUT 5 MIN INTO THE DRIVE, MY DOORS AUTOMATICALLY LOCKED. AT THIS POINT I WAS A LITTLE SHOCKED BECAUSE MY DOORS NEVER LOCK. THEN ALL OF A SUDDEN THE ALARM STARTED TO SOUND. I WAS VERY AFRAID THAT THE CAR WOULD LOCK UP. I FINALLY KEPT PRESSING THE UNLOCK BUTTON ON THE KEY RING AND IT SHUT OFF. NO PROBLEMS TILL AFTER WORK. THE CAR DOOR UNLOCKED WITH THE ELECTRIC UNLOCKER, AS SOON AS I GOT IN THE ALARM WENT OFF AND THE CAR WOULD NOT START. I STARTED PRESSING THE BUTTON AGAIN, THE ALARM WENT OFF. NO PROBLEM FOR ABOUT A WEEK, TOOK IT TO THE SHOP, NOTHING COULD BE FOUND ONCE AGAIN. I HAD TOLD THEM THE LAST TIME I TOOK IT IN THAT THE DOORS SOMETIMES DO NOT UNLOCK RIGHT AWAY. AFTER PICKING IT UP FROM THE SHOP I DROVE ABOUT 10 MILES TO A STORE AND WHEN I CAME OUT, THE CAR WOULD NOT START. I HAD TO HAVE IT JUMPED. THE CAR WORKED AGAIN, IT IS AN ON AND OFF ISSUE THAT I HAVE HAD FOR A I WOULD ALSO LIKE TO LET YOU KNOW THAT ON MORE THEN ONE OCCASION I HAVE ALSO LET HYUNDAI OF EL PASO KNOW THAT THERE IS SOMETHING WRONG WITH MY CAR BECAUSE IT IS MAKING TICKING NOISES, AND THE CENTRAL LOCKING/UNLOCKING SYSTEM. I FORGOT TO MENTION THIS ON THE PREVIOUS OCCASION. EACH TIME THE SERVICE REP TOOK MY CAR IN, HE TOLD ME NOTHING COULD BE FOUND. MY CAR AT TIMES WILL NOT UNLOCK. RIGHT BEFORE THE LAST TIME I BROUGHT IT TO THE SHOP SOMETHING VERY STRANGE HAPPENED. I TOLD THE SERVICE CLERK THE STORY AND ONCE AGAIN, THEY COULD NOT FIND ANYTHING WRONG. AGAIN THIS SEEMS TO ME TO BE AN ELECTRICAL PROBLEM. I AM SINCE MY CAR HAS A LITTLE OVER 60,000 MILES THIS IS IN FOUR PARTS SORRY THAT I HAD TO BREAK THIS UP INTO PARTS THERE ARE 4 COMPLAINTS FILED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202474September 11, 2007
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TL*THE CONTACT'S WIFE OWNS A 2003 HYUNDAI SONATA. WHILE ATTEMPTING TO START THE VEHICLE WITH THE KEY IN THE IGNITION, THE BATTERY EXPLODED. THE VEHICLE SUSTAINED MINOR HOOD DAMAGE. THE DEALER HAS NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201307August 31, 2007
ENGINE AND ENGINE COOLING
WHILE DRIVING, UNDER MANY DIFFERENT CONDITIONS, MY HYUNDAI SONATA STALLS. IT HAS HAPPENED OVER A DOZEN TIMES. AFTER PULLING OVER TO THE SIDE OF THE ROAD, I LET THE CAR SIT FOR A WHILE AND IT STARTS RIGHT BACK UP AGAIN. OCCASIONALLY I HAVE TO HAVE IT TOWED. IT DOES NOT SEEM TO OCCUR WHILE THE CAR HAS CRUISE CONTROL ON, EVEN WITHOUT IT BEING ENGAGED, JUST POWERED ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199509August 14, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
I PURCHASED MY 2003 HYUNDAI SONATA IN APRIL 2004. SINCE THEN I HAVE TAKEN MY CAR INTO THE DEALERSHIP TO HAVE MY AIR BAG LIGHT TURNED OFF A TOTAL OF 6 TIMES. THE DEALER STATED THAT CONNECTORS PINS WERE NOT MAKING GOOD CONTACT, HE RE-POSITIONED IT AND STATED IT SHOULD BE FINE. IT IS A SERIOUS PROBLEM AND NEEDS TO BE ADDRESSED SOON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196355July 14, 2007
STRUCTURE
CUT FINGERS ON SHARP CHROME LAMINATION ON DOOR HANDLES. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10190472May 11, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
HAD PROBLEMS WITH THE BRAKES FOR OVER A YEAR NOW. HAD BOTH FRONT BRAKES REPLACED COSTING ABOUT $200. THEY STILL SQUEAK WHEN TURNING THE WHEEL , AND SOMETIMES WHEN DRIVING. ALSO, PANT HAS COMPLETELY COME OFF THE DOOR HANDLES, AND THERE WAS RUST ON DIFFERENT SPOTS OF THE CAR HOOD. I HAD THE DOOR HANDLES REPLACED INSIDE THE CAR BECAUSE THE SILVER WAS PEELING, CAUSING US TO CUT OUR HANDS, BUT THAT DIDN'T COST ME ANYTHING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183695February 27, 2007
AIR BAGS
MY AIR BAG LIGHTS CONTINUE TO COME ON. THIS HAS BEEN OCCURRING SINCE 2004. POOR CONTACT UNDER SEAT WAS THE FIRST EVENT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181878February 7, 2007
ELECTRICAL SYSTEM
PURCHASED 2003 HYUNDAI SONATA BRAND NEW. DEFECTIVE RADIO REPLACED 1 MONTH AFTER PURCHASE. BATTERY DEAD AFTER 2 YEARS AND 8,500 MILES. NO REASON. BATTERY REPLACED BY MYSELF. BATTERY DEAD AGAIN IN AUGUST OF 2006. REPLACED AGAIN. BATTERY DEAD AGAIN ON DECEMBER 30TH 2006. HAD TO HAVE CAR TOWED TO DEALERSHIP. DEALERSHIP STATED THE BATTERY WAS BAD. REPLACED AGAIN AT MY EXPENSE. I SAID THE CAR SHOULD NOT BE DRAINING 3 BATTERIES WITH LESS THAN 10,00 MILES. DEALERSHIP SAID IT WAS BECAUSE OF A DEFECTIVE RADIO!?! AND THAT I NEEDED TO REPLACE THE RADIO AT MY EXPENSE BECAUSE THE RADIO RAN OUT OF WARRANTY 5 MONTHS PRIOR! I BELIEVED THAT THERE WAS SOMETHING ELECTRICAL WRONG WITH THE CAR AND I DO NOT THINK I CAN TRUST THE VEHICLE NOW.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175018December 3, 2006
WHEELS:HUB
1.) DRIVING AT HIGHWAY SPEEDS 2.) VALVE STEM CUT, LEADING TO DEFLATION OF TIRE. HAS NEARLY CAUSED ME TO HAVE A WRECK ON THE INTERSTATE. 3.) I HAD TO HAVE UPWARD TO 12 TIRES FIXED OR REPLACED ON THE FRONT END OF MY CAR DURING 1 YEAR. ABOUT A YEAR AGO THE TIRE COMPANY TOLD ME TO TAKE OFF MY HUB CAPS (ORIGINAL TO THE CAR) TO SEE IF IT HELPED. SINCE THAT TIME I HAVE HAD NO MORE FLATS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173354November 13, 2006
ELECTRICAL SYSTEM
RADIO DISPLAY GOES OUT FREQUENTLY. ALMOST IMPOSSIBLE TO READ RADIO STATION FREQUENCY. HAVE TO CONSTANTLY TAP ON THE RADIO NEAR THE DISPLAY TO GET IT TO FUNCTION FOR A SHORT TIME. NOTIFIED THE DEALER. I WAS TOLD THAT THE RADIO WARRANTY HAD EXPIRED THE WEEK BEFORE. SERVICE TECH SAYS HIS SONATA DID THE SAME THING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171904October 26, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
CAR SEEMS TO LOSE POWER AND THEN JERKS BACK ON. ONLY LASTS ABOUT 1 SECOND. I PURCHASED THIS CAR USED WITH AROUND 13000 MILES. THIS HAS HAPPENED ABOUT 10 TIMES DURING THE 8 MONTHS I HAVE OWNED THE CAR. DEALER SAYS WITHOUT A TROUBLE LIGHT/ERROR CODE THERE IS NOTHING THEY CAN DO. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169887October 3, 2006
STRUCTURE:BODY:DOOR
DRIVER DOOR ALARM KEEPS ALARMING. I TOOK IT IN TO THE DEALER ONCE ALREADY TO BE REPAIRED. THE SERVICE MANAGER AT THIS TIME TOLD ME THAT ON THIS MODEL THE DOOR NEEDS TO BE TIGHTENED/ADJUSTED. NOW 2 MONTHS LATER THE SAME THING IS HAPPENING ONLY WORSE. NOW THE DOOR LIGHT IS COMING ON AND THE LIGHT ON THE DASH BOARD IS COMING ON. MAYBE THE DOOR IS DEFECTIVE AND GOING TO FALL OFF. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167533September 7, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, UNKNOWN OR OTHER
2003 HYUNDAI SONATA 4 DOOR SEDAN. CHROME IS PEELING FROM METAL INTERIOR DOOR HANDLES AT RANDOM SUCH THAT PASSENGER OR DRIVER WILL GRASP HANDLE TO OPEN DOOR AND SEVERAL LACERATIONS TO HANDS AND FINGERS WILL RESULT. LACERATIONS ARE DEEP ENOUGH TO RELEASE BLOOD. I WAS A DRIVER AND PASSENGER ON SEPARATE OCCASIONS IN SAME VEHICLE AND CUT RIGHT AND LEFT HANDS ON BOTH INTERIOR DOOR HANDLES. UPON FIRST ENCOUNTERING PEELING CHROME ON DRIVERS SIDE HANDLE, THE VEHICLE WAS RETURNED TO HYUNDAI DEALERSHIP AT 3675 SHERIDAN DRIVE AMHERST, NEW YORK (716) 835-8500. SAID DEALERSHIP REPLACED THE DRIVER SIDE HANDLE BUT DID NOT REPLACE ANY OTHERS. SUBSEQUENTLY, WHEN OPENING THE PASSENGER SIDE DOOR ON AUGUST 13, 2006, I CUT MY RIGHT HAND IN SEVERAL LOCATIONS RESULTING IN A RELEASE OF BLOOD. MY WIFE HAD ALSO CUT HER HAND ON THE DRIVER SIDE HANDLE. APPARENTLY HYUNDAI IS AWARE OF THIS ISSUE WHICH IS A SAFETY RELATED MANUFACTURING DEFECT RESULTING FROM A DEFECTIVE PLATING / CLEANING PROCESS PRIOR TO PLATING. HYUNDAI HOWEVER, HAS NOT ISSUED A VOLUNTARY RECALL OF ALL VEHICLES FOR THIS REASON. PLATING DEFECTS SUCH AS THIS ARE PROCESS RELATED AND WILL BE PRESENT IN THOUSANDS OF VEHICLES ASSEMBLED. I AM A EXPERIENCED QUALITY ENGINEER AND DIRECTOR AND AM KNOWLEDGEABLE OF THE PLATING PROCESS. MY CLAIM IS BASED UPON THE FACT THAT THE HYUNDAI DEALERSHIP MAINTAINS STOCK REPLACEMENT HANDLES AND OTHER CLAIMS POSTED ON WWW.EDMUNDS.COM AS FOLLOWS: CHROME ON INTERIOR DOOR HANDLES PEEL OFF AND CAUSES MAJOR CUTS ON HANDS WHEN OPENING DOOR. ... 03/10/2004, REVIEW OF A 2003 SONATA 4 CYLINDER SEDAN BY JBS... WWW.EDMUNDS.COM/USED/2003/HYUNDAI/SONATA/100188028/RATINGS_CONSUMER.HTML - 124K - CACHED - SIMILAR PAGES. *JB
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10164196August 2, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
2003 HYUNDAI SONATA, RIGHT REAR DISC BRAKE BROKE AT 24,000 MILES - WE HAD THE VEHICLE TOWED TO THE DEALER AND WE WERE TOLD THAT BECAUSE WE DID NOT HAVE THE CAR SERVICED AT THE DEALER THAT THE WARRANTY WAS VOID - VEHICLE HAD BEEN SERVICED EVERY 5000 MILES PLUS A YEARLY NY STATE INSPECTION PERFORMED - THE DEALER ADVISED THAT BECAUSE THERE WAS A SERVICE BULLETIN ISSUE TO HAVE THE BRAKE 'SLIDERS' GREASED EVERY 15,000 MILES THAT THE WARRANTY WAS VOID - OUR SERVICE MANUAL FOR OUR VEHICLE DOES NOT STATE THAT THIS IS NEEDED - THE ON LINE SERVICE INFORMATION DIRECT FROM HYUNDAI DOES NOT INDICATE THAT THIS IS NEEDED NOR IS IT EVER RECOMMENDED TO HAVE THAT SERVICE DONE - THE DEALER SAID THAT WE WERE TO BLAME BECAUSE WE FAILED TO HAVE THE BRAKE 'SLIDERS' GREASED EVEN THOUGHT IT IS NOT MENTIONED OR RECOMMENDED ANYWHERE THAT ANY MEMBER OF THE PUBLIC CAN VIEW. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161678July 6, 2006
AIR BAGS
DT*: THE CONTACT STATED THE VEHICLE WAS INVOLVED IN A HEAD ON COLLISION AND NONE OF THE AIR BAGS DEPLOYED. WHILE TRAVELING BETWEEN 45-50 MPH ANOTHER VEHICLE SWITCH LINES, CUTTING OFF THE CONTACT. THE CONTACT'S VEHICLE WENT INTO THE LEFT LANE AND HIT A GUARD RAIL ON THE LEFT SIDE OF THE ROAD IMPACTING THE REAR OF THE VEHICLE. THE VEHICLE THEN SPUN AROUND ACROSS BOTH LANES AND HIT THE GUARD RAILS ON THE RIGHT SIDE OF THE ROAD HEAD ON. NONE OF THE AIR BAGS DEPLOYED. THE DEALERSHIP HAS BEEN ALERTED. THERE WAS EXTENSIVE DAMAGE DONE TO THE VEHICLE. THERE WERE INJURIES SUSTAINED AND A POLICE REPORT WAS FILED. UPDATED 07/17/06. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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