Hyundai Sonata Complaints (2013)

2,025 consumer complaints on file.

#11113821July 26, 2018
STEERING
STEERING COLUMN IS MAKING A LOUD CLUNKING NOISE THAT SOUNDS LIKE LOOSE LINKAGE, ESPECIALLY WHEN THE CAR HITS A BUMP . BUSHING IS GONE/ MISSING?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113385July 24, 2018
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V137000 (SEAT BELTS, AIR BAGS). THE DEALER (COASTAL HYUNDAI, 915 W NEW HAVEN AVE, MELBOURNE, FL 32901, (888) 690-0395) STATED THAT THE PART WAS UNAVAILABLE AND COULD NOT DETERMINE WHEN THE PART WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113418July 24, 2018
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V137000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (HYUNDAI MOTOR AMERICA, 10550 TALBERT AVE, FOUNTAIN VALLEY, CA 92708, (714) 965-3000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112480July 19, 2018
ENGINE
HEAR A CLICKING NOISE AROUND 2000-3500 RPMS, AND GOING UP SLIGHT INCLINES. IT'S ABOUT 4-7 CLICKS BACK TO BACK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112075July 18, 2018
STEERING
MY STEERING IS MAKING A RATTLING NOISE WHEN HITTING A BUMP IN THE ROAD AND OR MAKING A LEFT TURN. LOOKING IT UP ONLINE IT IS DEFECTIVE AND CAN CAUSE AN ACCIDENT WHILE DRIVING THE CAR. MY CAR JUST PASSED THE WARRANTY AND THE DEALER WILL NOT FIX IT. THIS IS DANGEROUS AND I SHOULD NOT HAVE TO PAY FOR A DEFECTIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111515July 16, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING 55 MPH AND ATTEMPTING TO AVOID A HEAD ON COLLISION, THE CONTACT VEERED TO THE LEFT LANE AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A CONCUSSION THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTO BODY SHOP TO REPAIR THE FRONT END DAMAGE TO THE VEHICLE. THE AIR BAG FAILURE WAS NOT DIAGNOSED. THE CONTACT CALLED KEY HYUNDAI OF MANCHESTER AT (860) 643-2700 (LOCATED AT 21 HARTFORD TURNPIKE, VERNON, CT 06066). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V137000 (SEAT BELTS, AIR BAGS). THE FAILURE MILEAGE WAS 97,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11111730July 16, 2018
STEERING
THE STEERING COLUMN MAKES A HORRIBLE CLANKING NOISE THAT IS GETTING WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111752July 16, 2018
AIR BAGS
TL* THE CONTACT OWNED A 2013 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 35 MPH DOWNHILL, A DEER SUDDENLY APPEARED IN THE ROAD. THE CONTACT ATTEMPTED TO AVOID THE ANIMAL BY STEERING TO THE RIGHT. THE VEHICLE DROVE INTO A DITCH AND FLIPPED OVER FOUR TIMES. THE CONTACT STATED THAT NONE OF THE FRONTAL OR SIDE AIR BAGS DEPLOYED. THE POLICE ARRIVED AND FILED A REPORT. THE CONTACT SUFFERED A STRAINED UPPER AND LOWER BACK AND AN ANKLE CONTUSION, WHICH REQUIRED MEDICAL ATTENTION. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS DEEMED DESTROYED PER THE INSURANCE COMPANY AND WAS TOWED TO A LOT. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11111394July 15, 2018
AIR BAGS
YESTERDAY AT 2:10 PM I WAS IN A VEHICLE ACCIDENT. I WAS IN MOTION ON THE HIGHWAY AND A JEEP T-BONED ME. I HAD JUST TURNED ONTO THE HIGHWAY SO I WAS O LY GOING ABOUT 20 MPH. THE OTHER VEHICLE WAS COMING OUT OF A PARKING LOT AT A HIGH SPEED AND SMACKED INTO ME. MY VEHICLE THEN BEGAN SPINNING OUT OF CONTROL DOWN THE ROAD. I THEN CAME TO A STOP PARALLEL TO A FEW FEET FROM A BUILDING. NONE OF MY AIRBAGS DEPLOYED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11110904July 12, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I HAVE BEEN HAVING AN ONGOING ISSUE ON MY 2013 HYUNDAI SONATA LIMITED. IF YOU JUST LOOK AT 2011+ HYUNDAI SONATA'S ON THE ROAD WHILE DRIVING 90% OF THEM HAVE A TAIL LIGHT OUT! THE ISSUE IS THE TAIL LIGHT ASSEMBLY WHERE THE BULB CLIPS IN IS MELTED SO THE BULB WILL NOT STAY IN PLACE. THE BULB IS CONSTANTLY MOVING AROUND WHILE DRIVING SO IT COMES LOSE OR BLOWS OVER AND OVER. THE ONLY PROPER FIX FOR THIS IS TO CHANGE THE WHOLE TAIL LIGHT SO I BELIEVE HYUNDAI NEEDS TO DO SOMETHING ABOUT THIS AS IF YOUR TAIL LIGHTS ARE OUT YOU CAN EASILY MEET IN AN ACCIDENT. I HAVE CHANGED MY BULB AT LEAST 6 TIMES FOR FAR AND I HAVE ONLY HAD THE CAR FOR 6 MONTHS, ITS A 2013 HYUNDAI SONATA LIMITED 2.4 NON TURBO NA. I SEARCHED SEVERAL FORUMS ONLINE AND OTHERS HAVE REPORTED THIS ISSUE OR SPEND $300 TO FIX ONE OR $00 FOR BOTH. THIS A MANUFACTURER DEFECT THE TAIL LIGHT SHOULD NOT BE MELTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110333July 9, 2018
SUSPENSION
LEFT FRONT SPRING BROKEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110375July 9, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING 75 MPH, THE CONTACT FELL ASLEEP AND CRASHED INTO A HIGHWAY BARRIER AND A CEMENT POST. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE NECK, COLLAR BONE, AND BACK THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11110109July 8, 2018
ENGINE
LOOSES OIL, ABOUT 4QUARTS EVERY 3000 MILES, DOES NOT BURN OR LEAK! JUST DISAPPEARED CAR HAS 116730 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109647July 5, 2018
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNED A 2013 HYUNDAI SONATA. WHILE DRIVING 40 MPH, THE CONTACT SWERVED TO AVOID A DEER. AS A RESULT, THE FRONT OF THE VEHICLE STRUCK A TREE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V137000 (SEAT BELTS, AIR BAGS). A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE RIGHT ARM AND NECK THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW YARD AND DEEMED A TOTAL LOSS. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11105275July 3, 2018
ENGINE
BROUGHT MY CAR INTO A HYUNDAI DEALER IN SEPT 2017 FOR ENGINE RECALL. WAS TOLD IT DIDN'T NEED TO BE FIXED. JUNE 2018, I WAS 3 HOURS AWAY FROM HOME. ENGINE WAS MAKING NOISES, BROUGHT IT TO A HYUNDAI DEALER, THE ENGINE NEEDED TO BE REPLACED. SHOULDN'T THE FIRST DEALERSHIP HAVE REPLACED THE ENGINE SINCE IT WAS A RECALL? NOW I HAVE TO TAKE OFF WORK TO DRIVE 6 HOURS ROUND TRIP TO PICK UP MY CAR WHEN IT WOULD HAVE BEEN 5 MINUTES IF THE FIRST DEALERSHIP FIXED THE RECALL. I AM LOOSING A DAYS PAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105349July 3, 2018
ENGINE, UNKNOWN OR OTHER
I WAS ON THE HIGHWAY HEADED HOME MY CAR GAVE OUT ON ME IN THE MIDDLE OF TRAFFIC ON HIGHWAY I 26 GOING WEST I WAITED ON THE HIGHWAY FOR HOURS TRYING TO FIGURE OUT WHAT HAPPENED TO CAR I CALLED HYUNDAI OF NORTH CHARLSTON TOLD THEM WHAT WAS GOING ON THEY TOLD ME TO GET THE CAR TO THEM WHICH WAS 225 FOR TOWING THEY TOLD ME THAT I HAD A OPEN 162 CAMPAIGN AND OTHER THINGS GOING ON IT'S GOING TO BE OVER TWO WEEKS BEFORE I GET MY CAR BACK AND TODAY IS THE 3 DAY I HAVE BEEN WITH A CAR AND THEY ARE NOT WILLING TO RENT ME A CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104835June 30, 2018
EXTERIOR LIGHTING
THE BREAK LIGHTS FOR THIS VEHICLE HAVE REPEATEDLY GONE OUT THROUGHOUT THE YEARS OF HAVING THE CAR. THE BULBS HAVE BEEN REPLACED NUMEROUS TIMES AND THE PROBLEM PERSISTS. THIS PROBLEM SEEMS TO BE LINKED TO MANUFACTURING AND POTENTIALLY AN ELECTRICAL ISSUE. NOW, THE BULBS SEEM TO MELT AND BECOME HARD TO REMOVE. THE SOCKET FOR THE LIGHT APPEARS TO EVEN WARP. THOUGH THIS REPORT REQUESTS A SPECIFIC DATE, THIS PROBLEM SEEMS TO HAVE PERSISTED FOR ATLEAST TWO-THREE YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104473June 28, 2018
STRUCTURE:BODY, ENGINE
MY HUSBAND AND I WERE DRIVING ON INTERSTATE 81 SOUTH NEAR WOODSTOCK, VA ON SUNDAY MORNING, JUNE 24, 2018. THE CAR BEGAN MAKING A KNOCKING SOUND, THEN WE LOST POWER. BY THE TIME WE WERE ABLE TO PULL OVER, THE ENGINE WAS ON FIRE. THE ENTIRE CAR ENDED UP BURNING. THE VA STATE POLICE, VDOT, AND FIRE DEPARTMENT RESPONDED AND I-81 SOUTH WAS SHUT DOWN FOR A TIME. I PURCHASED MY CAR NEW AND DID ALL REQUIRED MAINTENANCE PER FACTORY RECOMMENDATION INCLUDING OIL CHANGES, TIRE ROTATIONS, ETC. BY THE HYUNDAI DEALER IN BOWIE, MD. I HAVE COPIES OF ALL MY RECEIPTS FROM THE DEALER AND THEY HAVE THE RECORDS ON THEIR COMPUTER SYSTEM. MY CAR HAD 91,000 MILES ON IT. WE CONTACTED THE INSURANCE COMPANY AND THE CAR IS A TOTAL LOSS.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11104594June 28, 2018
SEAT BELTS:PRETENSIONER, AIR BAGS
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V137000 (SEAT BELTS, AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104221June 27, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
CAR BEGAN TO START BRAKING ON ITS OWN AT APPROXIMATELY 94,000 MILES WHILE DRIVING IN CLEAR WEATHER BOTH AT HIGH AND LOW SPEEDS. SHORTLY AFTER, THE ESC MALFUNCTION LIGHT ON THE DASH CAME ON. TOOK IT TO THE DEALERSHIP WHERE THE BRAKE PEDAL STOPPER WAS REPLACED. (NOTE: THIS HAS NOT BEEN RECALLED ON THIS MODEL) LESS THAN TWO WEEKS LATER THE PROBLEM WAS BACK. TOOK THE CAR BACK TO THE DEALERSHIP. BRAKE PEDAL SWITCH WAS REPLACED. AGAIN A FEW WEEKS LATER THE PROBLEM WAS BACK. DEALERSHIP COULD NOT FIND THE PROBLEM. AFTER WEEKS OF BACK AND FORTH WITH HYUNDAI, THEY FINALLY SENT AN ENGINEER. NOW THEY'RE SAYING THE CASING FOR THE TAIL LIGHTS NEED TO BE REPLACED BECAUSE THE BRAKE LIGHTS HAVE BURNED THE WIRING AND MELTED THE CASING. ALL DURING THIS TIME, MY CAR WILL START (PUSH BUTTON) WITHOUT HAVING MY FOOT ON THE BRAKES. THIS IS A SERIOUS SAFETY ISSUE. I'VE READ REPORTS OF THE BRAKE LIGHTS STAYING ILLUMINATED DUE TO THE BRAKE PEDAL STOPPER ISSUE. I'M ASSUMING THIS IS WHAT CAUSED THE MELTING AND WIRING ISSUE. THE BRAKE PEDAL STOPPER NEEDS TO BE RECALLED FOR THIS MODEL!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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