Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#11030680September 30, 2017
ENGINE
I EXPERIENCED A TOTAL ENGINE LOSS IN 2015 WHILE TRAVELLING ON AN INTERSTATE HIGHWAY IN MY 2011 HYUNDAI SONATA. MY MECHANIC DIAGNOSED IT AS AN ENGINE DEBRIS PROBLEM. THIS WAS PRIOR TO HYUNDAI DISCLOSING THAT IT HAD A KNOWN ENGINE DEBRIS FLAW WITH THE ENGINE. RATHER THAN SCRAPPING A FOUR-YEAR OLD VEHICLE, I HAD THE ENGINE REPLACED BECAUSE THE REST OF THE VEHICLE WAS IN GOOD SHAPE. AT THE TIME OF REPLACEMENT NEW 2011 SONATA THETA II ENGINES WERE IMPOSSIBLE TO OBTAIN (BECAUSE OF THE HIGH FAILURE RATE) SO A LOW MILEAGE (53K) USED THETA II ENGINE FROM A DIFFERENT 2011 SONATA WAS OBTAINED BY MY MECHANIC AND INSTALLED IN MY VEHICLE. OBVIOUSLY, THIS OCCURRED BEFORE IT BECAME PUBLIC KNOWLEDGE THAT THE ALABAMA MANUFACTURED THETA II ENGINE HAD INHERENT AND DANGEROUS FLAWS. TRAGICALLY BUT PREDICTABLY THE NEW ENGINE IS NOW EXHIBITING THE SAME SYMPTOMS AS THE OLD ONE. UPON INSPECTION THE ENGINE WAS DIAGNOSED BY MY HYUNDAI DEALERSHIP AS HAVING FAILED THE CAMPAIGN 132 DIAGNOSTIC TEST. HYUNDAI HAS HOWEVER REPEATEDLY REFUSED TO PROVIDE ANY REMEDY TO THIS SECOND ENGINE PROBLEM, SAYING THAT THEY DON'T WANT TO PROVIDE REMEDY BECAUSE THE ENGINE WAS SOURCED FROM A DIFFERENT 2011 SONATA (AND THAT THE ENGINE IS NOT THE ORIGINAL ONE). IT IS UNCONSCIONABLE TO DENY COMPENSATION BECAUSE I HAD THE UNFORTUNATE EXPERIENCE OF BEING THE RECIPIENT OF NOT ONE, BUT TWO ENGINES THAT FAILED DUE TO THE SAME FAULTY DESIGN FLAW. HYUNDAI SHOULD STAND BEHIND ITS FAULTY PRODUCT AND PROVIDE A REMEDY TO THE PROBLEM OF THEIR MAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030579September 29, 2017
POWER TRAIN
HARD SHIFTING INTO DRIVE AND HARDSHIFTING INTO REVERSE, WHEN VEHICLE IS STATIONARY AND SHIFTING IT INTO DRIVE OR REVERSE. TRANSMISSION HAS BEEN REPLACED 2 TIMES AND PROPLEM PERSISTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030324September 28, 2017
ENGINE, STEERING
MY ENGINE IS KNOCKING AND CONSUMING OIL. IT WORSENS WITH INCREASED RPM. SOMETHING SOUNDS WRONG IN THE ENGINE AND IT HAS A HIGH OIL CONSUMPTION RATE YET THERE IS NO EVIDENCE OF OIL LEAK UNDER VEHICLE. THE DEALER DOES ALL SERVICE, ITS UNDER WARRANTY AND YET THEY HAVE NOT TAKEN CARE OF THE PROBLEM THOUGH THEY HAVE BEEN NOTIFIED OF THIS ISSUE SEVERAL TIMES AND INSPECTED THE VEHICLE. I AM AFRAID I WILL HAVE A TOTAL ENGINE FAILURE AND PUT MY SAFETY AT RISK EITHER FROM A CRASH OR BEING STRANDED IN A DESERTED AREA.....ALSO HYUNDAI CHARGED ME LAST YEAR TO REPLACE A COUPLING IN THE STEERING WHICH WAS CAUSING THE ISSUE AND YET THERE HAS BEEN A RECALL ON THIS COUPLING. BENTLEY HYUNDAI OF HUNTSVILLE, AL. THEY KEEP CHARGING ME MONEY FOR REPAIRS OR INSPECTIONS THAT SHOULD BE COVERED UNDER WARRANTY.....PLEASE HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030380September 28, 2017
AIR BAGS
THE SRS LIGHT COMES ON AND WILL NOT GO OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030399September 28, 2017
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT HEARD AN ABNORMAL KNOCKING SOUND COMING FROM THE ENGINE WHILE ATTEMPTING TO ACCELERATE. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE CONSUMED AN EXCESSIVE AMOUNT OF OIL. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE); HOWEVER, THE REMEDY FAILED TO REPAIR THE RECALL. EARLIER THIS YEAR, THE VEHICLE WAS DIAGNOSED FOR A CHECK ENGINE WARNING INDICATOR THAT ILLUMINATED AND THE REMEDY WAS A FUEL INJECTION FLUSH. THE LOCAL DEALER (NORTH FREEWAY HYUNDAI, 20440 INTERSTATE 45 N, SPRING, TX, 77373) WAS CONTACTED AND SCHEDULED AN APPOINTMENT THROUGH THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 10640136. THE FAILURE MILEAGE WAS APPROXIMATELY 112,943.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030164September 27, 2017
STEERING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING STRAIGHT AT VARIOUS SPEEDS, THE CONTACT HEARD A CLICKING NOISE COMING FROM THE STEERING WHEEL AND THE LOW TIRE PRESSURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V426000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030177September 27, 2017
STEERING
THE PLASTIC STEERING COUPLER IS DEFECTED IN THE POWER STEERING MOTOR WHICH CAUSES A LOUD CLICKING SOUND OR NOISE WHEN THE STEERING WHEEL IS SHIFTED RIGHT OR LEFT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030228September 27, 2017
SEAT BELTS
VEHICLE IN MOTION AND INVOLVED IN HEAD ON COLLISION. THE SEAT BELT CAUSED ADDITIONAL INJURIES. CT SHOWS ACUTE LEFT ABDOMINAL WALL HERNIA. TORSO INJURIES INCLUDE THE CHEST AND ABDOMEN. SURGERY NEEDED FOR REPAIR OF TRAUMATIC LEFT FLANK HERNIA DUE TO SEAT BELT INJURY. BREAST TISSUE DAMAGE DUE TO SEAT BELT INJURY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11029918September 26, 2017
AIR BAGS, UNKNOWN OR OTHER
WHILE DRIVING, I NOTICED A RED LIGHT FLICKERING ON AND OFF ON MY DASHBOARD. I NOTICED THAT IT WAS THE DRIVER SIDE AIR BAG INDICATOR LIGHT. IT NOW STAYS ON CONSTANTLY, WHETHER IN MOTION OR NOT. NOT SURE WHAT THE ISSUE IS, AS MY AIRBAG HAS NEVER BEEN DEPLOYED. I AM AFRAID OF IT DEPLOYING WHILE DRIVING, BUT WAS TOLD THAT IT WOULD NOT FROM ONE OF THE HYUNDAI DEALER SERVICE REPS. IT WILL COST $112 JUST FOR A DIAGNOSIS OF THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11029920September 26, 2017
UNKNOWN OR OTHER
WHILE DRIVING, I ATTEMPTED TO PUT THE DRIVER SIDE WINDOW DOWN, AND THE CONTROL BUTTON HAS MALFUNCTIONED. IT IS ALMOST AS IF A SPRING OPERATES IT, AND HAS WORN OUT. THE BUTTON HAS NO CONTROL OF ITSELF. I HAVE NEVER EXPERIENCED THIS WITH ANY OTHER CAR I HAVE OWNED. I AM AFRAID OF IT FAILING ON ME, WHICH MEANS I WILL NOT BE ABLE TO OPERATE THE WINDOW UP AND/OR DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11029915September 26, 2017
ENGINE, STEERING, SUSPENSION
VEHICLE IS MAKING A LOUD CLICKING SOUND IN THE STEERING COLUMN AND WHILE TURNING EITHER LEFT OR RIGHT ITS A DOUBLE CLICKING LOUD SOUND. WHILE THE VEHICLE IS AT A STILL POSITION WHEN YOU TURN THE WHEEL YOU CAN HEAR A CLICKING NOISE BOTH RIGHT OR LEFT. IF YOU HIT A BUMP YOU CAN HEAR A LOUD ANNOYING SOUND LIKE SOMETHING IS LOOSE. IT GETS LOUDER AND LOUDER. YOU CAN HEAR IT OVER THE RADIO. THIS HAPPENS EITHER ON STREETS AND THE INTERSTATE AKA HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025288September 25, 2017
STEERING
CLICKING NOISES AND VIBRATIONS FROM STEERING WHILE TURNING. HYUNDAI STATES IT KNOWS IT'S A KNOW PROBLEM WITH THE STEERING COUPLER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025336September 25, 2017
ENGINE
AFTER STARTING THE CAR ON THE STREET I PULLED THE CAR INTO THE DRIVEWAY TO WASH IT. AFTER ABOUT AN HOUR, I TRIED TO START THE CAR TO MOVE IT OUT OF THE DRIVEWAY. IT WOULD NO LONGER START. TURNS OUT THE STARTER HAD BURNED OUT. TOOK THE CAR TO THE SHOP. THEY STATED THAT THE EVEN AFTER REPLACING THE STARTER, THE STARTER CONTINUES TO TRY TO START THE CAR WHILE THE CAR IS RUNNING. THIS WILL CAUSE THE STARTER TO BURN OUT. I HAVE HAD TO REPLACE THE STARTER WITH 69K MILES ON THE CAR AND NOW HAVE BEEN WARNED THAT THERE IS AN ELECTRICAL PROBLEM THAT WILL BURNOUT THE NEW STARTER UNLESS I GET IT FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025162September 23, 2017
STEERING
STEERING COLUMN MAKING A TERRIBLE NOISE AND SHAKING WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025184September 23, 2017
STEERING
MY STEERING SUDDENLY FELT LOOSE AS I WAS MOVING IT IN THE DRIVEWAY. IT CONTINUED THAT WAY. I TOOK IT TO MY REPAIR SHOP AND THEY IDENTIFIED THAT THE STEERING COUPLER HAD FAILED. THIS PART IS A SOFT RUBBER AND APPEARS CHEWED UP. THE PART HAS BEEN REPLACED WITH WHAT WAS DESCRIBED TO ME AS A STURDIER VERSION. MY MECHANIC WOULDN'T EVEN ALLOW ME TO DRIVE THE CAR HOME FOR FEAR FOR MY SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025006September 22, 2017
STEERING
I HAD MY CAR IN FOR ANOTHER PROBLEM. MECHANIC ADVISED ME THAT THE POWER STEERING UNIVERSAL JOINTS HAD BEEN IMPROPERLY INSTALLED AND I SHOULD CONTACT HYUNDAI ABOUT THE PROBLEM I HAVE 48,000 MILES ON THIS CAR AND MAINTAIN IT VERY WELL. I SAW THERE WAS A RECALL ON THAT MAKE AND MODEL BUT MY CAR WAS MANUFACTURED ON 9/30/11 WHICH WAS AFTER THE COVERAGE PERIOD. I CONTACTED HYUNDAI AND THEY SAID THERE WAS NO RECALL BUT WOULD REFER THE COMPLAINT TO THEIR RESEARCH DEPT. I NEVR HEARD ANY MORE. DO I HAVE ANY RECOURSE? IS IT POSSIBLE THAT CARS MANUFACTURED AFTER THE EARLIER SEPT. DATE COULD HAVE THE SAME DEFECT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024769September 21, 2017
AIR BAGS, SEAT BELTS, STEERING
I AM HAVING ISSUES WITH MY AIRBAG LIGHT ALSO MY STEERING COLUMN IS CLICKING , THE LAST TIME THERE WORK ON MY VEHICLE THEY DISCONNECT MY CRUISE CONTROL AND MY BLUETOOTH, WILL NOT USE WEST BROAD HYUNDAI ANYMORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024813September 21, 2017
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, STEERING
THE BUTTONS AND HORN ON THE STEERING WHEEL ARE NOT WORKING, NOTHING HAPPENS WHEN YOU PUSH ANY OF THE BUTTONS. CRUISE CONTROL, ODOMITER RESET, TRIP BUTTON, VOLUME, BLUETOOTH, RADIO STATION CHANGE, AND HORN DO NOT WORK. THE HORN NOT WORKING IS A HUGE SAFETY ISSUE, I CANNOT LET ANYONE KNOW I AM NEAR OR THEY ARE TOO CLOSE TO ME. WHILE DRIVING AND WHILE IN PARKED MODE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024586September 20, 2017
SUSPENSION
TOOK MY CAR IN FOR A RECALL FOR UNDERBODY RUSTPROOFING FOR RECALL CAMPAIGN 946. WHILE IN FOR THIS RECALL IT WAS FOUND BY THE HYUNDAI DEALERSHIP THAT THE VEHICLE HAD A R/F SPRING THAT WAS BROKEN. IT REQUIRED IMMEDIATE ATTENTION - UNSAFE TO DRIVE. I WAS QUOTED A PRICE FOR REPAIRS 220.00 DOLLARS. I INDICATED TO THE SERVICE ADVISOR AT CARBONE HYUNDAI, 4975 COMMERCIAL DRIVE, YORKVILLE NY 13495, PHONE 315-736-8356, I THOUGHT THIS REPAIR SHOULD BE COVERED UNDER THE RECALL. THEY SAID NO IT WAS NOT COVERED. WENT HOME AND FOUND A PRIOR RECALL - RECALL 133 WHICH STATES "ROAD SALT MAY CORRODE THE FRONT COIL SPRINGS, POSSIBLY RESULTING IN THE COIL SPRINGS FRACTURING. DEALERS WILL REPLACE THE FRONT COIL SPRINGS, FREE OF CHARGE". SO WHY WON'T THE DEALERSHIP HONOR THIS PRIOR RECALL TO REPAIR MY COIL SPRING FREE OF CHARGE????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024143September 19, 2017
STEERING
THE STEERING COLUMN SHAKES LIKE IT'S GOING TO FALL OFF. I HAVE TO BE VERY CAREFUL WHEN DRIVING. I WAS TOLD TO DRIVE CAREFUL OVER BUMPS. THAT IS HARD TO DO. IT MAKES NOISES WHEN TURNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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