Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#11024413March 27, 2018
UNKNOWN OR OTHER
2011 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO LOUD SQUEAKING NOISE WHILE EXITING THE VEHICLE. *LD *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081509March 27, 2018
SERVICE BRAKES
BRAKE LIGHTS STAY ON, AFTER YOU LEAVE OFF BRAKE PEDAL. COULD RESULT IN SERIOUS REAR END ACCIDENT IF PERSON FOLLOWING YOU DOESN'T KNOW WHEN YOU REALLY ARE APPLYING BRAKES. THIS IS BELIEVED TO BE THE BRAKE LIGHT STOPPER PAD. I AM A MECHANIC AND THE STOPPER PAD IS CRUMBLING. PER DEALER IT WAS REPLACED 1/2016 AT 70000 MILE NOW 2YEARS LATER AND 14000 MILE LATER IT IS BAD AGAIN. THIS PROBLEM COULD IMPACT ALL 2011 AND OTHER YEAR MODELS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081547March 27, 2018
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING, THE VEHICLE STALLED. ALL THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE DEALER GOSSETT HYUNDAI SOUTH (2660 MT MORIAH RD, MEMPHIS, TN 38115) WAS CONTACTED AND INFORMED THE CONTACT THAT THE WARRANTY HAD EXPIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081182March 26, 2018
EXTERIOR LIGHTING
BREAK LIGHTS NEED TO BE REPLACED MORE AND MORE FREQUENTLY OVER THE COURSE OF 6-8 MONTHS. RECENTLY THEY NEED REPLACED JUST WEEKS APART. USUALLY BOTH GO OUT AT THE SAME TIME, BUT NOT ALWAYS. BOTH SOCKETS ARE NOW BURNT OUT. NEW BULBS DON'T WORK IN EITHER SOCKET, AND BOTH SOCKETS APPEAR TO BE BLACKENED/SLIGHTLY MELTED AND PLASTIC AROUND THE SOCKET EASILY CRACKS. EACH TIME THEY WENT OUT, THE ISSUE WAS BROUGHT TO MY ATTENTION AFTER BEING PULLED OVER, IN OR AROUND THE CITY, AND KINDLY INFORMED BY AN OFFICER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081164March 25, 2018
SERVICE BRAKES, ENGINE, POWER TRAIN
I WENT TO THE NEAREST HYUNDAI DEALERSHIP TO GET SOME OPEN RECALLS THAT I HAD DONE AND I HAD LIKE 5 OR 6, MANY OF WHICH WERE VERY CRITICAL. I GOT A CALL NEXT DAY ASKING ME TO COME AND PICK UP MY CAR, WHICH I WAS VERY SKEPTICAL ABOUT. THEY ASKED ME TO SIGN A PAPER INDICATING THAT EVERYTHING IS DONE. I ASKED IF I CAN SPEAK TO SOMEONE TO EXPLAIN WHY THIS HAPPENED SO QUICKLY AND IF THERE'S ANYTHING TO WORRY ABOUT AND THEY COULDN'T CONNECT ME WITH ANYONE NEITHER DID THEY ASK FOR MY INFORMATION TO CONTACT ME WHEN THAT EXPERT IS AVAILABLE. NOW ABOUT A MONTH SINCE TAKING THE CAR TO THE DEALERSHIP, I CHECK MY VIN ONLINE AND TO MY SURPRISE 4 OF THE MOST CRITICAL OPEN RECALLS ARE STILL NOT CLOSED OR REMEDIED. THEY INVOLVE PROBLEMS WITH THE ENGINE, TRANSMISSION, SEATBELT, AND BRAKE PEDAL. THERE ARE ALL ISSUES THAT COULD RESULT IN A FATAL ACCIDENT. I DON'T REALLY KNOW WHAT TO DO BECAUSE THIS IS A MATTER OF HONESTY. I SHOULD NOT HAVE HAD TO CHECK FOR THEM TO BEGIN WITH. THIS HYUNDAI DEALER IS SUNBURY MOTORS HYUNDAI.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693481March 22, 2018
VEHICLE SPEED CONTROL, AIR BAGS
2011 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO VEHICLE SUDDEN ACCELERATION. *SMD THE CONSUMER STATED THE VEHICLE SUDDENLY ACCELERATED AND CAUSED AN ACCIDENT. THE AIRBAGS DID NOT DEPLOY.*JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11080947March 22, 2018
SUSPENSION
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE THE VEHICLE WAS OPERATED AT A LOW SPEED, AN ABNORMAL NOISE WAS HEARD. UPON INSPECTION FROM AN INDEPENDENT MECHANIC, THE CONTACT WAS MADE AWARE OF A LEAF SPRING FRACTURE. THE VEHICLE WAS TAKEN TO BERGSTROM HYUNDAI OF APPLETON (3023 N VICTORY LN, #101, APPLETON, WI) WHERE THE TECHNICIAN DIAGNOSED THAT THE COIL SPRING FRACTURED AND RECOMMENDED BOTH SPRINGS BE REPLACED DUE TO CORROSION. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080793March 21, 2018
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, SUSPENSION
"TAKADA RECALL" THE PUSH TO START WON'T WORK SOMETIMES, (STATIONARY )IT HAS ME STRANDED AT TIMES. I HAVE HAD THE BATTERIES CHANGED SEVERAL TIMES AND IT STILL WON'T WORK, MY FRONT SUSPENSION IS MAKING A VERY LOUD NOISE WHEN I STEP ON MY BRAKES(EVERYTIME I'M IN MOTION) I'VE HAD NEW BRAKE PADS, ROTORS AND $700 MICHELIN TIRES PUT ON IN AUG 2017 AND THIS NOISE IS GETTING WORST, THE WIPER BLADES ARE TOP OF THE LINE AND I CANNOT DRIVE AT NIGHT OR IN THE RAIN BECAUSE IT'S VERY HARD TO SEE, LASTLY I TRY TO USE MY CRUISE CONTROL ON THE (HIGHWAY) AND I SET IT AND BOUNCES BACK DOWN VERY LOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080123March 19, 2018
AIR BAGS, STRUCTURE:BODY
AIR BAGS DID NOT DEPLOY. I WAS INVOLVED IN A SEVERE CAR ACCIDENT ON HIGHWAY I-64 IN VIRGINIA 6 MILES FROM RICHMOND, VA. MY CAR WAS HIT ON THE REAR-LEFT SIDE, I WAS SENT TO THE ER TO RECEIVE CT AND OTHER EXAMINATION FOR HEAD INJURIES FOLLOWING THE CAR CRASH. THE ADJUSTER AND POLICE AT THE SCENE WERE SURPRISED THAT THE AIR BAGS DID NOT DEPLOY ADDITIONAL INFORMATION IN GEICO CLAIM 0379313090101155
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11080143March 19, 2018
STEERING
THE STEERING COLUMN ON MY 2011 SONATA STARTED MAKING TERRIBLE NOISES DUE TO A KNOWN ISSUE WITH THE STEERING SHAFT. EVEN THOUGH THERE IS A FORMAL NHTSA INVESTIGATION NHTSA ACTION NUMBER: PE10035) AND RECALL (NHTSA RECALL NO. 10V-426), THE DEALER (HTTPS://WWW.HYUNDAIOFCHANTILLY.COM/SERVICE_APPOINTMENT_FORM.CFM) TOLD ME THAT I HAVE TO PAY OVER $400 DOLLARS TO FIX THE $2 PART THAT IS CAUSING THIS HAZARDOUS ISSUE. I INCLUDE A LINK TO AN ARTICLE THAT DESCRIBES THE HAZARDS CREATED BY THIS ISSUE: HTTPS://WWW.ABOUTLAWSUITS.COM/HYUNDAI-SONATA-RECALL-STEERING-PROBLEMS-13090/ . HOW CAN HYUNDAI SELL SUCH DEFECTIVE CARS AND THEN EXPECT CONSUMERS TO PAY FOR THE WORK TO REPAIR PARTS AFFECTED BY RECALLS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080040March 18, 2018
STEERING, EXTERIOR LIGHTING
STEERING WHEEL MAKING A CRACKING NOISE WHEN TURNING OR HITTING A BUMP. ALSO DRIVER SIDE REAR PARKING AND BRAKE LIGHT WIRING IS LOOSE. THIS IS HAPPENING ON BOTH MY DAUGHTER'S 2011 HYUNDAI SONATAS RIGHT NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080048March 18, 2018
AIR BAGS, SEAT BELTS
THE AIR BAGS DID NOT DEPLOY IN MY ACCIDENT THAT HAPPENED ON 03/09/2018. THE ACCIDENT HAPPENED ON I-20. THE VEHICLE WAS STATIONARY IN TRAFFIC WHEN THE ACCIDENT OCCURRED. MEDICAL STAFF AND POLICE OFFICERS WONDER WHY THE AIR BAGS DID NOT DEPLOY. THE CAR IS MORE LIKELY TO BE TOTALED FROM THE ACCIDENT.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11079966March 17, 2018
STEERING
THE POWER STEERING FOR MY 2011 SONATA FAILED RANDOMLY ONE DAY. DRIVING TO THE SUPERMARKET WAS FINE BUT WHEN LEAVING THE STORE THE POWER STEERING WASN'T FUNCTIONING SO THE CAR WAS VERY DIFFICULT TO STEER. THERE'S A RECALL FOR THE ISSUE BUT MY VIN WASN'T PART OF THE VEHICLES THEY CLAIM WASN'T EFFECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079592March 15, 2018
STEERING
THE STEERING WHEEL CLICKS WITH A TWO INCH PLAY IN EITHER DIRECTION WHEN THE VEHICLE IS STATIONARY OR IN MOTION. THE CLICK IS VERY LOUD PLUS THE VEHICLE SHIMMIES WHILE BEING DRIVEN ! WHEN THE STEERING WHEEL IS CLICKING A CATCH IN THE WHEEL CAN BE FELT! HYUNDAI DEALER SERVICE MAN SAID THE PROBLEM WAS A FLEXIBLE RUBBER STEERING COUPLER AND IT WAS WORE OUT DOWN IN THE STEERING SHAFT . HYUNDAI CUSTOMER RELATIONS DEPT. TOLD ME THE WARRANTY ON THAT PART WAS EXTENDED TO 100,000 MILES BUT NO NOTICE WAS SENT TO THE VEHICLES OWNER . I HAD TO PAY FOR THE REPAIR BECAUSE MY VEHICLE HAD 111,000 MILE ON IT. I BELIEVE IT IS A CRITICAL SAFETY ISSUE THAT COULD CAUSE A STEERING FAILURE, BASED THE DEGREE MY STEERING WHEEL WAS CLICKING AND THE TWO INCH PLAY THAT I WAS EXPERIENCING! THE HYUNDAI COMPLAINT SITE IS FULL OF PERSONS COMPLAINING ABOUT THE SAME STEERING ISSUE. DURING MY MANY CONTACTS WITH THE HYUNDAI CUSTOMER RELATIONS DEPT. I WAS TOLD REPEATEDLY THAT HYUNDAI DOES NOT RECOGNIZE THIS AS A SAFETY THREAT. I BELIEVE THIS SHOULD HAVE BEEN A RECALL AT HYUNDAI'S EXPENSE ! I ALSO BELIEVE THERE ARE INDIVIDUALS DRIVING WITH THIS DANGEROUS CONDITION BECAUSE THEY CANNOT AFFORD THE EXPENSIVE REPAIR (+$400 ) THAT THE DEALER CHARGES. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079045March 14, 2018
STEERING
FOR THE LAST FEW MONTHS, MY STEERING COLUMN SHAKES AND RATTLES ANYTIME IT GOES OVER 60 MPH. I HAD A TIRE REPAIR AT A LOCAL SHOP AND THE GUY SUGGESTED I MAY NEED AN ALIGNMENT BUT BECAUSE THEY TOLD ME AT THE LAST MINUTE OF PICKING MY CAR UP AT THEIR CLOSING HOURS AND HAVING TO GO TO WORK, I WAITED TO GET IT LOOKED AT. I TOOK IT TO A LOCAL HYUNDAI DEALER FOR ONE RECALL CAMPAIGN AND ASKED THEM TO ASSESS THE ISSUE WITH MY STEERING WHEEL RATTLING AND MENTIONED THE GUY AT THE OTHER PLACE MENTIONED AN ALIGNMENT.THE GUY DISMISSED THE CAR SYMPTOMS I DESCRIBED AND SAID THE NOISE WAS FROM THE BOTTOM SPOILER HANGING. IT WASN'T ASSESSED AND I TOOK IT TO A GOODYEAR AFFILIATE AND THEY NEEDED MORE TIME TO ASSESS WHY IT WAS THE STEERING BUT WERE ABLE TO TELL ME IN FACT THAT IT WAS POTENTIALLY LOOSE. BETWEEN OCTOBER 2017 AND JAN 2018 IS HOW LONG PEOPLE HAVE BEEN LOOKING AT IT WITH NO ASSISTANCE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079067March 14, 2018
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 60 MPH, IT BECAME VERY DIFFICULT TO STEER THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT DROVE HOME. THE FOLLOWING DAY, THE VEHICLE WAS TAKEN TO (PEACOCK HYUNDAI IN SAVANNAH, GEORGIA), BUT WAS NOT DIAGNOSED BECAUSE IT HAD AFTERMARKET WHEELS. THE CONTACT WAS ADVISED TO INSTALL THE ORIGINAL WHEELS IN ORDER TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078704March 12, 2018
STEERING
WHILE DRIVING THE VEHICLE, IT GOES TO THE LEFT AND THE RIGHT. I HAVE HAD ALIGNMENTS DONE AND BEING TOLD BY MECHANICS THAT THE ALIGNMENT IS OKAY. I HAVE SPENT MORE MONEY ON REPAIRING IT AND IT STILL DRIVES THE SAME. I HAVE READ ONLINE MANY COMPLAINTS ABOUT THE POWER STEERING. I'M CONCERNED OF HOW MUCH MORE MONEY I HAVE TO SPEND, IF IT WILL EVEN FIX THE PROBLEM. FROM WHAT I HAVE READ ONLINE THEIR HAS TO BE A DEFECT! I PURCHASED THIS VEHICLE SEPTEMBER, 2015.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076818March 8, 2018
STRUCTURE:BODY
DASHBOARD ON PASSENGER SIDE IS CRACKED WHERE THE AIRBAG IS LOCATED. THIS HAS NEVER HAPPENED TO ANY OF MY PREVIOUS CARS. A HYUNDAI SERVICE PERSON TOLD ME THEY ARE SEEING THIS. CAR IS NO LONGER UNDER WARRANTY FOR THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076914March 8, 2018
AIR BAGS
AIR BAG LIGHT STAYS ON , CAR WAS NEVER HIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076776March 7, 2018
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE COMPLETELY LOST POWER AND WOULD NOT RESTART WHEN PROMPTED. HYUNDAI OF GREER IN GREER, SOUTH CAROLINA WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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