Hyundai Sonata Complaints (2020)

198 consumer complaints on file.

#11604540July 25, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2020 Hyundai Sonata. The contact stated while driving approximately 65 MPH, there was a booming sound heard and suddenly there was an abnormal fuel odor inside the cabin of the vehicle. The vehicle was towed to the local dealer who replaced a fuel sensor. The contact stated that later, while driving, the rear seats started to raise up, and became extremely hot. The contact parked to inspect the vehicle and discovered that the fuel tank had expanded underneath the vehicle. Due to the failure, the rear seats became burned and melted. The cause of the failure was not yet determined, and the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602814July 16, 2024
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Car shutdown (stops) in the highway driving 3 times last couple of weeks. - It first shows Battery Warning Light first and car shutdown on highway driving, and slowly park the side. It restarts with jump (it is hybrid system and allows jump inside the car). - When visited Hyundai Kirkland WA dealership, they found that there was an error in the Hybrid system, (v12 battery), but didn't know what's problem. - I left my car there 2 days but can't find the root cause even if there is a code; they said they can't repro it on highway driving. - I might have to pick it up tomorrow without any fix from them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602352July 15, 2024
FUEL/PROPULSION SYSTEM
Riding down the road June 30, 2024 and heard a loud boom coming from the back of my car. I pulled to the side of the road and walked around but saw no damage to outside of car. When I was approximately 30 miles from home my gas started dropping tremendously. Once arriving at home it was a rumble coming from rear of car after inspecting outside car and seeing no damage again, I looked in my back seat and the rear seat was lifted. If my kids or any other occupants would have been back there it could have possibly caused injuries. Upon my mechanic looking my car over they told me it was something to do with my fuel tank. My appointment is July 16, 2024 Hyundai of Dothan in Dothan al for farther diagnosis. My safety was in danger as explosion from the fuel tank could have cause serious damage and/or injury to car and self. Check engine light came on once the fuel consumption started dropping tremendously.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597161June 27, 2024
FUEL/PROPULSION SYSTEM, SEATS
A week before my gas tank expanding I heard a loud popping noise. When driving from NC to DC, my gas tank refused to take gas and my car immediately went to empty. I was stranding on the highway and has my 2020 Hyundai towed to the Hyundai dealership in Chesterfield, VA. They told me that my gas tank expanded and my back seats had popped out of place.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597170June 27, 2024
FUEL/PROPULSION SYSTEM, POWER TRAIN, STRUCTURE:BODY
I was on my way back home from Alexandria LA on [XXX] when I heard like the sound of an blow out tire but wasn’t happen to look in back of car and seen back seat was blown off the area of the car and proceeded to see that the gas tank was expanded like you would see a balloon and the me car started running funny and. Then a service code comes across the screen of the radio po45100 , so I pull over and look beneath the car and see that the gas tank is so expanded it’s now pressing against the exhaust pipe. So I turned car off and here we are now I’m without a car due to this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596853June 26, 2024
FUEL/PROPULSION SYSTEM, SEATS
It looks like the fuel tank has expanded. My back seats are now lifted & will not push down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595960June 23, 2024
FUEL/PROPULSION SYSTEM
I have a 2020 Hyundai Sonata SEL Plus. For the past month I been dealing with my CEL regarding Fuel Tank Pressure sensor and I end up replacing one from hyundai itself. After doing that I notice my fuel tank has expanded and I’m currently dealing with Hyundai & the dealership to see if they can make a recall regarding this issue or just fix it period since it’s a big safety concern. This been happening since mid April. My back seat lifts up from time to time and my fuel pump cover is bent. Below I’ll add some pictures so you guys can see how my tank straps are actually bent which is very uncommon for it to happen. I recently took it to the dealer last week after reaching out to hyundai corporate and they took pictures and send it for prior approval to see if hyundai is willing to replace this. I can’t fill up my gas tank, I constantly have to out between $15-$25 the most due to fuel mileage issue since the tank has expanded I get fuel mileage inconsistency
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595971June 23, 2024
FUEL/PROPULSION SYSTEM, SEATS, UNKNOWN OR OTHER
Driving 55mph on highway car slows down and make a pop nose and back seat comes up and I start to smell gas
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594964June 17, 2024
SEATS, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
An independent service center advise us that the gas tank had expanded which could have put my family at risk if exploding or catched on fired. This happend on June 15th 2024 while driving, a sudden explosion coming from the back of the car was heard. Little after the explosion like sound we perceived as if air was coming through the back as if we had a window rolled down. When pulled to check, i notice that the back seat was popped up. No warning on the car was giving prior to the incident. Will take car to Hyundai dealership to have it inspect by them and have a solution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594051June 12, 2024
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
I was driving on the interstate when I heard a click from the back of the car. The gas gauge started to move downward as if I was losing gasoline. It eventually stopped and started moving back up, past where it was when it started decreasing. A little bit later the check engine light came on and the car started driving very sluggishly. I took the car into the Hyundai dealer and they found that the backseat was clicked out of place and a sensor was unplugged. This issue has since occurred multiple times. The back seat will pop out of place, the gas gauge will move beyond the gas that is in the tank, and finally the check engine light will come on and reduce the performance of the vehicle. The gas tank appears to be swelling and pushing up against the back seat which is causing it to pop. I had my girlfriend drive the car while I sat in the backseat and I could actually feeling something moving underneath the backseat. I have since gotten in contact with other sonata owners who have had the same thing happen with their vehicles. In other cases the backseat has exploded and flown completely off of the gas tank. I am very nervous to drive my car and think Hyundai should recall these vehicles before someone gets hurt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591285May 29, 2024
FUEL/PROPULSION SYSTEM
Summary: The gas tank on this vehicle blew up/expanded rapidly to the point it could have erupted into a gasoline vapor fireball, killing the occupants of the vehicle or others. According to two Hyundai dealers, a failure in a check valve and the vehicle ECU programming caused pressurized air from the engine to be pumped into the gas tank, causing it to expand to the point of explosively popping out all of the sheet metal under the back seat. One Hyundai dealer service technician described the vehicle as, quote, 'a ticking time bomb'. There was no check engine light or warning at the time of this explosive event, although one occurred later. Hyundai has not offered to repair this vehicle. Please note that this potentially deadly issue is already well known to Hyundai/Kia. The Sonata has a sister vehicle from Kia that is the same vehicle platform called the K5. Kia issued a service campaign to address this extremely dangerous issue in April (TSB: SC288 K5 (DL3a) April 2024) which reads in part: "The subject vehicles may experience fuel tank swelling due to an issue with the PCSV check valve, which results in pressurized air to flow into the fuel tank." In addition, at last check an investigative reporter in Charlotte, NC has identified numerous Hyundai and Kia vehicles in which this has occurred. There's likely far more people who have already had this occur, and potentially thousands or hundreds of thousands of vehicles with this potentially deadly condition. (See: wsoctv.***/news/local/kia-acknowledges-gas-tanks-swelling-suddenly-offers-free-fix) As stated above, Hyundai has not offered to fix my vehicle. Please immediately take steps to force the manufacturer to remedy this extremely dangerous condition for all affected owners before someone is injured or killed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590892May 27, 2024
FUEL/PROPULSION SYSTEM
The fuel tank under the backseat expanded forcing the backseat up and causing the muffler to scrape the ground. The expansion of the fuel tank could have exploded due to extreme pressure. Vandergriff Hyundai in Arlington, TX has inspected the vehicle and confirmed component failures in the fuel system. The vehicle has been inspected and currently in the process of being repaired at the dealership. The check engine light was illuminated to warn of component failures approximately six weeks ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590819May 26, 2024
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
Vechile shut down completely on the highway, engine's been replaced twice, Catalytic converter, Turbo was replaced three times, Battery oxygen sensors, timing belt all have been replaced, Along with my wireless charger and Both heaterhouses and splash guard. I recently had my vehicle SERVICED Thirty five hundred miles after NEW engine install The dealership serviced my car didn't reset my service indicator 3 weeks later, my vehicle without warning said Engine overheated, so I pulled over immediately that display went off. My actual thermostat stayed under the center line in between cold and hot. I contacted the dealership and got my vehicle into BE inspected At that time, they said my coolant level was low and both heapeer. Hoses needed to be replaced and my engine needed to be flushed and refilled. I had those services completed. I picked up my car 5/24 it was OK on 5/25 My service indicator pop back on and at that time it was counting 58 days, so even after I brought it to the dealership's attention, they failed to reset it again. So I googled how to reset the service interval and did it myself. And about thirty minutes later, I was driving my car started shaking excessively And Woodin's accelerate, over 20 miles per hour in traffic. I had to put on my hazard lights and get me and my grandson to a safe place so that I could contact the dealership regarding this matter and they stated there was nothing they could do I had to wait until Tuesday I have put in a complaint with the Better Business Bureau, as well as consumer affairs. And also the county attorney's office for. Consumer fraud. This vehicle was misrepresented at the time of sale. It has countless safety issues. I need assistance
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586509May 2, 2024
EXTERIOR LIGHTING
My vehicle is missing it's third brake light. We have confirmed that it was forgotten during manufacturing. The dealer won't cover it. They say call corporate. Corporate says dealer has to fix it. In the mean time I'm pulled over for improper equipment, and brake light being out. It's a serious safety issue, covered by federal law. They quoted over $1000 to have it fixed at my expense.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581941April 9, 2024
POWER TRAIN
The contact owns a 2020 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the shift assists malfunction warning light illuminated. The contact turned the vehicle off and restarted the vehicle. The vehicle was towed to the dealer; however, the failure could not be duplicated. The vehicle was not repaired. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577446March 14, 2024
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, FUEL/PROPULSION SYSTEM
While driving at about 45mph a warning flashed on my dash. I couldn't read it before it disappeared, but it was something about front collision., contact dealer. the car immediately lost all power. Everything was still running, but I had no acceleration. I had to back down a busy road into a vacant lot. I had just come off of the highway when this happened, if I had still been driving on the Highway, I would have been hit by a car from behind, since there was no warning at all. The car was towed to a Hyundai dealership. After a diagnosis, it was said to be the Throttle body. I had to wait for the repair because the part was on back order. I was told that there was another car there waiting on the same part. I am afraid to drive the car now, even though the repair was made. I feel this is a safety hazard, and that someone could be injured or killed because of this issue with the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568795January 30, 2024
UNKNOWN OR OTHER
UNKNOWN
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11564580January 10, 2024
UNKNOWN OR OTHER
A lot of these models have wind coming through the door making a whistling noise, it’s very distracting to drivers and multiple people complaining about it online.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562162December 27, 2023
ENGINE
Case Synopsis: My ownership includes three Hyundai Hybrid vehicles: two 2020 Sonata Hybrids and one 2022 Tucson Hybrid. Each of these cars has consistently manifested engineering defects, predominantly overheating, within a year of purchase. These persistent malfunctions have led to the vehicles being inoperable and beyond repair. As a result, we have endured financial setbacks from negative equity, costs of repairs, reduced value of the cars, and considerable inconvenience and safety hazards due to these ongoing overheating issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562163December 27, 2023
ENGINE
Case Synopsis: My ownership includes three Hyundai Hybrid vehicles: two 2020 Sonata Hybrids and one 2022 Tucson Hybrid. Each of these cars has consistently manifested engineering defects, predominantly overheating, within a year of purchase. These persistent malfunctions have led to the vehicles being inoperable and beyond repair. As a result, we have endured financial setbacks from negative equity, costs of repairs, reduced value of the cars, and considerable inconvenience and safety hazards due to these ongoing overheating issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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