Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#11104854June 30, 2018
AIR BAGS
TAKATA RECALL. AS OF 6/30/2018 I HAVE YET TO BE NOTIFIED ON HOW HYUNDAI WILL REMEDY THIS PROBLEM. I RECIEVED A LETTER ABOUT THIS PROBLEM MONTHS AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104666June 29, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
INTERIOR AND EXTERIOR LIGHTS FLICKERING IN AND OUT. DANGEROUS AT NIGHT BECAUSE THE HEADLIGHTS FLICKERING OUT, WHEN IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104687June 29, 2018
AIR BAGS, SEAT BELTS
COMPLAINT IN REGARDS TO NHTSA RECALL NUMBER 18V137000 HYUNDAI HAS FAILED TO REMEDY THIS SAFETY RECALL FOR MY VEHICLE IN A TIMELY MANNER. CAMPAIGN 174 IS DATED FEB. 27, 2018. I CALLED HYUNDAI RECALL HOTLINE AT 855-371-9460 ON MAY 2, 2018. I REQUESTED A RENTAL CAR UNTIL REMEDY IS PROVIDED. I WAS TOLD NOTHING CAN BE DONE, AND I SHOULD CONTACT MY LOCAL DEALERSHIP. LOCAL DEALERSHIP SAID THEY HAVE NO INFORMATION OR REMEDY AND TOLD ME TO CALL THE HOTLINE. DEALERSHIP SAID IF I WANTED A RENTAL CAR, I COULD RENT ONE MYSELF, AS NOTHING WOULD BE PROVIDED FOR ME. RECALL REMAINS INCOMPLETE AS OF JUNE 29, 2018. THIS RECALL IS A SERIOUS SAFETY CONCERN AND PLACES MYSELF AND MY FAMILY AT A GREAT RISK OF INJURY OR DEATH. HYUNDAI HAS ACTED IN BAD FAITH BY PROVIDING NO REMEDY OR SOLUTION TO MY REQUESTS OVER THIS MATTER IN A TIMELY FASHION. WHILE THERE ARE NO AIRBAG WARNING LIGHTS ACTIVE ON MY VEHICLE, YOU WON'T KNOW THE AIRBAGS AND SEAT BELTS PROPERLY FUNCTION UNTIL YOU CRASH. THAT'S UNACCEPTABLE. I HAVE A CASE NUMBER FROM MY INITIAL CONTACT WITH HYUNDAI REGARDING MY CONCERNS OVER THE VEHICLE. CASE # 11225055. HONDA PROVIDED FREE RENTAL CARS FOR THEIR AIRBAG RECALLS. HOW CAN HYUNDAI SIT IDLE AND OFFER NOTHING? I AM REQUESTING NHTSA TO PLEASE PURSUE THIS COMPLAINT TO HELP EXPEDITE A REMEDY FROM HYUNDAI FOR THIS RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104749June 29, 2018
AIR BAGS, ELECTRICAL SYSTEM
RECALL FOR THE AIR BAG CONTROL UNIT STILL HAS NOT BE COMPLETED. THE RECALL WAS ISSUED IN FEBRUARY OF 2018 AND STILL NO REMEDY AVAILABLE. IN THE EVENT OF A CRASH, THE AIR BAG CONTROL UNIT (ACU) MAY SHORT CIRCUIT, PREVENTING THE FRONTAL AIR BAGS, SEAT BELT PRETENSIONERS, AND SIDE AIR BAGS FROM DEPLOYING. IT IS UNACCEPTABLE THAT A SOLUTION HAS NOT BE FOUND AT THIS TIME. HYUNDAI SHOULD HAVE TO BUY BACK ALL 2011-2014 SONATA'S AS THEY ARE A DANGER TO THE OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104818June 29, 2018
STEERING
WHEN DRIVING THIS CAR THERE IS SMALL JERK OF THE STEERING WHEEL ACCOMPANIED BY A LOUD CLICK. THIS OCCURS INTERMITTENTLY WHILE DRIVING STRAIGHT ON ANY STREET OR HIGHWAY AND ALWAYS OCCURS WHEN MAKING TURNS IN EITHER DIRECTION. THE CONDITION WAS BROUGHT TO MY ATTENTION BY A STATE INSPECTION TECHNICIAN IN 2015 WHEN IT WAS ONLY A VERY LIGHT CLICKING NOISE WHEN TURNING LEFT OR RIGHT WITH NO MOTION FELT IN THE STEERING WHEEL. THE CONDITION HAS PROGRESSIVELY WORSENED AND NOW THE CLICKING IS QUITE LOUD ACCOMPANIED BY AN EASILY FELT JERK IN THE STEERING WHEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104568June 28, 2018
WHEELS
MY TIRE LIGHT KEEPS GOING ON WHEN I HAVE THE RIGHT AMOUNT OF AIR IN IT. I GOT THE SENSORS CHECKED WHICH THE REPAIR MAN SAID THEY WHERE FINE AND HE RESET THE SYSTEM TWICE. THE TIRE WARNING LIGHT WENT ON TWICE WHEN I WAS DRIVING IT I DON'T FEEL SAFE IN THIS CAR AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104305June 27, 2018
AIR BAGS, SEAT BELTS:PRETENSIONER
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT TOOK THE VEHICLE TO CRENSHAW HYUNDAI (330 HUFFMAN MILL RD, BURLINGTON, NC 27215, (336) 584-1144) FOR ROUTINE SERVICE AND A DIAGNOSTIC TESTING WAS COMPLETED ON THE AIR BAGS. THE CONTACT WAS INFORMED THAT THE AIR BAG MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V137000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR AND OPENED CASE NUMBER: 11401169. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE APPROXIMATE FAILURE MILEAGE WAS 121,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103672June 24, 2018
POWER TRAIN
TRANSMISSION IS NOT GOING INTO GEAR, THE SHIFT GEAR IS SLIPPING AND THE WHAT THE DISPLAY SHOWS AS THE GEAR IS NOT THE ACTUAL GEAR THE CAR IS IN OR THE GEAR DISPLAY IS BLANK AND THE CAR DOES NOT GO INTO GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103348June 22, 2018
AIR BAGS
I WAS DRIVING 35MPH AND I GOT INTO THE POTHOLE THEN MY SIDE AIRBAG DEPLOYED IT WAS SO SCARY AND ALMOST GOT INTO ACCIDENT. THERE WAS NO DAMAGE ON MY CAR ON THAT INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103459June 22, 2018
AIR BAGS
THE VEHICLE WAS DRIVING DOWN A RURAL HIGHWAY (340 STUARTS DRAFT, VA) AT NO MORE THAN 35MPH, NO BUMPS OR JARRING WHEN THE AIR BAG LIGHT CAME ON. RECEIVED A RECALL NOTICE FOR THE AIR BAG SENSOR ON MY CAR WHICH SAID "IF YOUR LIGHT REMAINS ILLUMINATED, PLEASE SEE YOUR LOCAL DEALERSHIP". SO I TOOK THE CAR IN TODAY AND THEY SAID THERE IS NO FIX FOR THE ISSUE RECALLED. I ASKED THEM TO TELL ME WHAT IT WOULD COST FOR ME TO REPAIR IT AND THEY SAID THEY HAVE NO PART, GOOD OR BAD TO PUT IN IT. HYUNDAI TOOK ALL OF THE SENSORS BACK FOR DEFECTS, DIDN'T GIVE REPLACEMENTS AND WILL ONLY "BACK ORDER" A NEW PART UNTIL ONE IS MADE. MY AIR BAG LIGHT REMAINS ILLUMINATED AND WILL FAIL INSPECTION SOON. THEN I'LL HAVE A CAR PAYMENT, FULL COVERAGE INSURANCE AND A CAR THAT I CAN NOT LEGALLY DRIVE. WHEN I ASKED WHAT I SHOULD DO NEXT, THE ANSWER WAS HOPE THERE WAS A FIX BEFORE MY NEXT INSPECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102761June 20, 2018
STEERING
MILLS 70010 MY CAR 2011 SONATA HYBRID STEERING COLUMN MAKING A KNOCKING NOISE. DEALER SAID THIS IS A VERY COMMON PROBLEM. THIS PROBLEM COVERAGE WERRENTY ANY COST CHARGE ME ## VIN PASSED ## 2011 ##
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102839June 20, 2018
AIR BAGS
THE AIR BAGS ARE UNDER A SAFETY RECALL BUT NO FIX HAS BEEN CREATED FOR IT, BUT THE CAR WILL NOT PASS STATE INSPECTION DUE TO THE AIR BAGS. IS THERE ANY RECOURSE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102913June 20, 2018
AIR BAGS, ELECTRICAL SYSTEM
HYUNDAI RECALL / SONATA 2011 JUNE 2018 : NO REMEDY HAS STILL BE ANNOUNCED , AM STILL ON "STAND BY" FOR A " POSSIBLE REMEDY". WAS RECOMMENDED TO CONTINUE MY SAFETY RECALLED CAR BY HYUNDAI CONSUMER AFFAIRS , BY BRANDON R. IN HUNTINGTON BEACH. AND ALSO ANDREW IN CORPORATE. AFTER PATIENTLY WAITING AND REQUESTING A LOANER VEHICLE AND MANUFACTURES REFUND, IVE BEEN DIRECTED TO CORPORATE TO WAIT FOR THIS . WE CANNOT JUST WALK INTO A DEALERSHIP AND REQUEST A LOANER VEHICLE. AFTER WAITING 2 MONTHS STILL NO REMEDY, I AM LEGALLY OBLIGATED TO A REFUND OR REPLACEMENT WHICH HAS STILL NOT IMPLEMENTED. AFTER EMAILING THE DIRECTOR OF HYUNDAIS MANUFACTURES, JIM TRAINOR SAYS HE WILL TRY AND HELP ME DUE TO THE SEVERITY OF MY SITUATION AND RELAYING MULTIPLE REPORTS OF MY MODEL CATCHING FIRE (NON-COLLISION) AFTER DENYING MY REQUEST FOR A REFUND AND/OR REPLACEMENT IN RESULT OF A LOANER VEHICLE SINCE NO REMEDY HAS BEEN FOUND LONG AFTER THE NOTICE DESCRIBED ONE BY APRIL 2018. THIS CAN SIMPLY BE RESOLVED IF MATTERS WERE TAKEN SERIOUSLY AS WE ARE TOLD.. THE MANUFACTUERS GET AWAY WITH TOO MUCH. INSTEAD OF BEING GREEDY.. MY VEHICLE WILL BE IN STATIONARY AND HAVE A AIRBAG WARNING LIGHT ON. ELECTRICAL SAFETY AND AIRBAG SAFTEY MAKE THIS VEHICLE UNFIT TO DRIVE. I AM DEMANDING A REFUND AND REPLACEMENT .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102507June 19, 2018
STEERING
I PURCHASED THIS CAR LAST AUGUST. I HEARD GOOD THINGS ABOUT HYUNDA SONATAS. YESTERDAY I TOOK MY CAR IN FOR A FRONT END ALIGNMENT AT THE DEALER. AFTER 4 HOURS I WAS TOLD IT CAN'T BE DONE BECAUSE THE STEERING RACK IS OFF CENTER AND STEERING WHEEL COUPLING NEEDS TO BE REPLACED. ALL FOR A TOTAL OF $1842! NOW I FIND OUT THERE WAS A RECALL FOR THE COUPLING BUT IT EXPIRED AT 100,000 MILES AND UNFORTUNATLEY MY CAR NOW HAS 100,347. IS THERE A CHANCE I COULD GET AN EXTENSION ON THIS PARTICULAR RECALL TO HELP LOWER THE COST OF THIS REPAIR? THANK YOU (IF YOU NEED A COPY OF THE ESTIMATE I CAN SEND ONE TO YOU)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102510June 19, 2018
AIR BAGS, SEAT BELTS, SUSPENSION
TAKATA RECALL FOR SUSPENSION FEEL LIKE WE ARE BOUNCING UP IN DOWN OR THE VEHICLE IS GOING TO FALL APART. I NOTICE THE LIGHT ON FOR THE PASSENGER AIRBAG AND THE SEAT BELT KEEP GETTING STUCK OR SOMETIME WANT LOCK. THIS IS CONCERN FOR ME BECAUSE WE TAKE ROAD TRIPS AND HAVE TO DRIVE A LONG DISTANCE TO GET TO WORK MYSELF AND HUSBAND WOULD LIKE TO FEEL SAFE. I REALLY FEEL THAT THE FRONTAL AIR BAGS SEAT BELT PRETENSIONERS AND SIDE AIR BAGS ARE DISABLED AND THE SUSPENSION IS A RISK FOR MANY PEOPLE LIVES. I SUBJECT YOU GET THESE VEHICLE IN THE SHOP ASAP BEFORE SOMETHING TERRIBLE HAPPEN. PLEASE MAKE SURE THAT EACH SHOP HAVE AN EXPERIENCE MECHANIC LAST MECHANIC WE HAD FOR A RECALL WE HAD TO COME BACK SEVERAL TIME AND THE VEHICLE STILL RUN LIKE CRAP. MAYBE YOU SHOULD REFUND PEOPLE THE REMAINDER OF THERE LOAN. I STILL HAVE A BALANCE OF 6,000 WHICH COMES TO ALL THE TRIP AND TIME CONSUMING. I ALSO CALLED EVERY DEALER IN MINNESOTA TRYING TO MAKE APPOINTMENT COULD SOMEONE CONTACT ME ASAP TO LET ME KNOW THAT THE PARTS ARE IN. MYSELF AND HUSBAND IS TAKING A ROAD TRIP AND WOULD LIKE FOR THE PROBLEM TO BE TAKEN CARE BEFORE THE END OF JUNE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102574June 19, 2018
STRUCTURE:BODY
THE DASHBOARD ON THE RIGHT PASSENGER SIDE OF MY 2011 SONATA IS CRACKED AND IS PROGRESSIVELY GETTING WORSE. IT IS MAINLY OVER THE AIRBAG. I HAVE READ ONLINE OTHER SONATA OWNERS COMPLAINING OF THIS ISSUE. I HAVE CONTACTED HYUNDAI AND HAVE BEEN TOLD IT WOULD BE MY RESPONSIBILITY TO REPLACE IT. I HAVE OWNED OTHER CARS AND HAVE NEVER HAD THIS PROBLEM WITH A DASHBOARD. IT SEEMS THE HYUNDAI DASBOARDS ARE DEFECTIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102331June 18, 2018
SEAT BELTS, ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT HEARD AN ABNORMAL NOISE AND, UPON ACCELERATION, THE VEHICLE STALLED MORE THAN ONCE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE DEALER (INTERSTATE HYUNDAI, 609 CONSTITUTION DR., WEST MONROE, LA 71292, (318) 387-2667) WAS CONTACTED BECAUSE THE FAILURE PREVENTED THE VEHICLE FROM STARTING. THE MANUFACTURER WAS CONTACTED AND INDICATED THAT THE VEHICLE NEEDED TO BE TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101897June 14, 2018
ENGINE
THE FIRST INCIDENT THAT WORRIED ME WITH MY VEHICLE WAS WHEN I WAS EXITING OUT OF A PARKING LOT. I REVERSED OUT SUCCESSFULLY, BUT WHEN PUTTING THE VEHICLE IN DRIVE THE INSTRUMENT CLUSTER SHOWING WHETHER I WAS IN DRIVE, PARK ETC. WENT OUT COMPLETELY. I HAD TO PUT THE CAR IN A PARK POSITION (INSTRUMENT CLUSTER WAS STILL BLANK) AND RESTART THE CAR. I WENT TO MY LOCAL HYUNDAI DEALER TO HAVE IT CHECKED OUT AND WAS TOLD IT WAS A FAULTY TRANSMISSION CABLE. I PAID TO HAVE IT FIXED. SINCE THAT INCIDENT, I DECIDED THAT I WOULD MAKE SURE TO DRIVE AT LOW SPEEDS AT ALL TIMES. A FEW DAYS AGO, I WAS DRIVING ON THE PALMETTO EXPRESSWAY AT 60 MPH ON THE RIGHT LANE. WHILE DRIVING WITH MY FOOT ON THE GAS, I NOTICED MY VEHICLE STARTED SLOWING DOWN. THE MPH GAUGE STEADILY WENT FROM 60 TO 40. ACCELERATING WAS NO LONGER WORKING EVEN WHEN I PUT MORE PRESSURE WITH MY FOOT ON THE GAS PEDAL. THANK GOODNESS I WAS IN THAT RIGHT LANE AND WAS CLOSEST TO THE SHOULDER SO I COULD PULL OVER SAFELY. AGAIN, I VISITED MY LOCAL HYUNDAI DEALERSHIP AND THEY FOUND OUT IT WAS A FAULTY ENGINE CONTROL MODULE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101930June 14, 2018
ENGINE
WE WERE DRIVING AND THE CAR ENGINE JUST STOPPED IN MOTION IN THE MIDDLE OF THE CITY STREET. EVERYTHING LOCKED AND WOULD NOT START - LOOKED INSIDE AND THE OIL WAS BLACK (I JUST GOT AN OIL CHANGE, LESS THAN A MONTH AGO). I SPOKE TO A MECHANIC AND THEY SAID THIS SPECIFIC MODEL HAS MANY ISSUES, SPECIFICALLY EXCESSIVE OIL BURNING. I HAD MY CAR TOWED AND NEED TO GET IT RUNNING ASAP. PLEASE LET ME KNOW WHAT I NEED TO DO. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101600June 13, 2018
AIR BAGS, SEAT BELTS, STEERING
THERE IS NO REMEDY FOR THE AIR BAGS AND WHEN I CALL HYUNDAI ABOUT THE OTHER RECALLS THEY SAY THEY HAVE ALREADY BEEN REPAIRED .. THERE IS ALSO A RECALL ON THE ENGINE SHORT BLOCK ASSEMBLY. MY CAR WAS IN MOTION AND JUST STOPPED IN THE MIDDLE OF TRAFFIC AND BECASUE OF THE AIRBAG ISSUE I AM AFRAID TO DRIVE IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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