Hyundai Sonata Complaints (2015)

1,208 consumer complaints on file.

#10925880November 14, 2016
TIRES, TIRES:SIDEWALL
TIRES ON 2015 HYUNDAI SONATA SPORT. AT 9000 MI. DURING SCHEDULED ROUTINE MAINTENANCE AT THE DEALERSHIP, I WAS INFORMED THAT THE TIRES COULD NOT BE ROTATED DUE TO A BLISTER IN THE SIDE WALL OF ONE OF THE TIRES. I REPLACED THIS TIRE WITH A NEW ONE OF SAME MAKE AND MODEL. AT APPROXIMATELY 21,000 MI. I WAS AGAIN INFORMED (DURING ROUTINE MAINTENANCE) THAT THE TIRES COULD NOT BE ROTATED DUE TO A BLISTER IN THE SIDE WALL OF ONE OF THE TIRES. IN 43 YEARS OF DRIVING, I'VE NEVER EXPERIENCED A TIRE DEVELOPING A BLISTER IN THE SIDE WALL...UNTIL NOW. TWO TIRES IN 14 MONTHS. I BELIEVE THAT THESE TIRES ARE DEFECTIVE. HANCOOK VENTUS S1 NOBLE2 - DOT 17N9 1A H-2514, 235/45R18 - 94V THIS VEHICLE WAS PURCHASED NEW IN MARCH, 2015 AND IS EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEM MONITORING. THE DEALERSHIP SERVICES MY VEHICLE EVERY 3 TO 5 THOUSAND MILES. THEY ALWAYS INFLATED THE TIRES TO 32 PSI. VEHICLE PLACARD RECOMMENDS 34 PSI. THE TIRE ITSELF READS 51 PSI MAX. AFTER THE SECOND 'BLISTER' INCIDENT, I INCREASED THE TIRE PRESSURE TO 40 PSI. NO ISSUES WITH TIRES SINCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924997November 8, 2016
ELECTRICAL SYSTEM, WHEELS
TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA. THE CONTACT STATED THAT THE PSI, MAINTENANCE, AND SEVERE SYSTEM FAILURE WARNING INDICATORS ILLUMINATED. THE DEALER DIAGNOSED THAT THE PSI WARNING INDICATOR ILLUMINATED DUE TO CHANGES IN THE WEATHER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 4,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924640November 7, 2016
ENGINE
TL* THE CONTACT OWNED A 2015 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE STALLED AND SMOKE STARTED TO EMIT FROM UNDERNEATH THE HOOD AND THE AIR CONDITIONING VENTS. THE VEHICLE WAS PULLED TO THE SIDE AND THE CONTACT QUICKLY JUMPED OUT OF THE VEHICLE JUST BEFORE THE ENGINE COMPARTMENT EXPLODED AND THE HOOD FLEW OPEN. THE CONTACT STATED THAT THE FIRE DEPARTMENT CAME TO THE SCENE AND EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED BUT THERE WAS NO FIRE REPORT. THE CONTACT STATED THAT THERE WERE NO INJURIES. THE REMAINS OF THE VEHICLE WAS TOWED TO A JUNK YARD. THE FAILURE MILEAGE WAS 27,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10919132October 26, 2016
ENGINE
THE CAR AT ABOUT 7K MILES STARTED USING OIL A QT, EVERY 2500 MI. THEY ARE TELLING ME IT IS NORMAL . IT IS POLLUTING MORE THAN THAN NORMAL PLUS FOULING THE PLUGS OVER TIME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919118October 26, 2016
ELECTRICAL SYSTEM
AS I WAS DRIVING DOWN THE ROAD, A WARNING SIGN APPEARS IN MY DASH THAT SAYS DO NOT DRIVE.... MEAN WHILE IM ALREADY DRIVING.... CARS STARTS TO STALL AND WHEEL LOCKS. I GET THE CAR TOWED TO THE DEALERSHIP THAT NIGHT AND THE NEXT DAY... WHICH IS TODAY I AM WAITING FOR SOMEONE TO CALL AND ASK ME WHAT HAPPENS AND NOTHING... SO I DECIDED TO DRIVE THERE AND WHAT DO I SEE..... MY CAR SITTING ON THE SIDE LIKE NO ONE CARS THAT IS THERE... WHEN I GO IN I FIND OUT THAT THERE IS ONLY 1 PERSON THAT WORKS ON HYBRIDS AND THEY DON'T KNOW WHEN THEY WILL BE ABLE TO TAKE A LOOK AT IT... OH AND LETS NOT FORGET THEY DON'T DO LOANER CARS.. I JUST BOUGHT THIS CAR 1 YEAR AGO FROM THIS SAME DEALERSHIP...THEY CANT GIVE ME ANY TYPE OF ESTIMATE OF WHEN THE TECH WILL BE ABLE TO LOOK AT MY CAR... THIS IS VERY BAD SERVICE!!! WHY WOULD MY CAR STOP DRIVING AFTER HAVING IT ONLY A YEAR????? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919160October 26, 2016
VEHICLE SPEED CONTROL
I BOUGHT MY CAR IN AUGUST 2014 AND EVER SINCE 2015 AROUND JANUARY/FEBRUARY I HAVE HAD THIS PROBLEM, THE CAR EITHER BRAKING OR ACCELERATING "SURGES" AND I HAVE COMPLAINED TO THE DEALERS BUT THEY CAN'T FIND THE PROBLEM AS WELL AS IT SOMETIMES CUTS OFF AT A LIGHT OR WHEN ACCELERATING IT SHUDDERS LIKE IT'S GOING TO DIE BUT THEY CAN'T (OR WON'T BECAUSE IT'S STILL UNDER WARRANTY) FIND THE PROBLEM BUT IT IS A CONCERN TO ME WHEN DRIVING AND I'M NOT SAYING THEY AREN'T SEEING IT BUT I WONDER IF ANYONE ELSE HAS THIS PROBLEM WITH THE SONATA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919146October 26, 2016
ENGINE
AT ABOUT 7000 MI. THE ENGINE BEGAN BURNING OIL AT 13 K MI.IT HAS BEEN TO THE DEALER TWICE THEY SAY IT IS NORMAL BURNING 3/4 QT IN LESS THAN 3K MILES IS MORE POLLUTION THAN NORMAL I WOULD THINK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919186October 26, 2016
ENGINE, WHEELS, POWER TRAIN
I GOT MY CAR WITH 15 MILES ON IT, BEFORE I EVEN HAD 10 THOUSAND MILES THE CAR HAD A TRANSMISSION HEAT UP. TOOK IT TO THE DEALER THEY RUN A TEST NOTHING WAS FOUND. A WEEK LATER SAME THING HAPPEN, NOW THE CAR IS AT 31 THOUSAND MILES IM SO SCARED DRIVING THE CAR STALLING LIKE A MANUAL CAR EVERYTIME I ACCELERATE. THE CAR KEEP ON VIBRATING HARD AT 40-UP MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918482October 24, 2016
SERVICE BRAKES
MY CAR IS EXPERIENCING AN INTERMITTENT PROBLEM WITH THE ELECTRONIC PARKING BRAKE GETTING STUCK. SOMETIMES WHEN I SHIFT OUT OF PARK GOING INTO REVERSE OR DRIVE THE ACTIVATED ELECTRONIC PARKING BRAKE WILL FAIL TO DISENGAGE LIKE IT SHOULD. WHEN THIS HAPPENS I WILL FIND MYSELF HAVING TO MOVE THE SHIFTER BACK AND FOURTH SEVERAL TIMES UNTIL IT FINALLY DISENGAGES. THIS OCCURRENCE WILL ALWAYS BE ACCOMPANIED WITH AN ABRUPT ROUGH JERKING MOTION COMING FROM UNDERNEATH THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918135October 23, 2016
ENGINE
LEASED 2015 HYUNDAI SONATA SE TRIM IN 05/2015. 1) IN 02/16 --> SLUGGISH ACCELERATION REPORTED TO DEALER AND HE APPLIED SOFTWARE UPDATE TO ECM. 2) 10/05/2016 ---> WHILE DRIVING CAR STARTED TO SPUTTER , SHUDDER AND HEAVY SMOKE (MOSTLY WHITE) COMING FROM TAIL PIPE. CAR WAS NOT ACCELERATING AT ALL. IT WAS VERY DANGEROUS SITUATION AND FELT THAT CAR WAS NOT UNDER CONTROL. FINALLY IT CAME TO STOP. AFTER FEW MINUTES, TRIED TO START AND SUCCEEDED IN 3RD/4TH ATTEMPT. TOOK IT TO NEARBY HYUNDAI DEALER, AND AS PER THEM, THEY UPDATED ECM (ENGINE CONTROL MODULE) SOFTWARE. 3) 10/20/2016 --> ISSUE APPEARED AGAIN WITH SAME SYMPTOMS.CAR IS WITH DEALER AND HE IS LOOKING INTO IT. I AM VERY CONCERNED ABOUT SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917377October 19, 2016
SERVICE BRAKES
THE RED PARKING BRAKE LIGHT ON THE DASH DOES NOT ALWAYS COME ON WHEN THE PARKING BRAKE IS ENGAGED. AT THE DEALER'S SERVICE DEPARTMENT ( SEPT. 2016) IT CAME ON 3 OUT OF 9 TRIES WHEN THEY CHECKED IT. CURRENTLY IT IS NOT WORKING. IT HAS BEEN AN ISSUE SINCE CAR WAS NEW, BUT EACH TIME I BROUGHT IT IN, IT WOULD WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917448October 19, 2016
ENGINE
VEHICLE HAS JUST OVER 12000 MILES. ON 10/16/2016 VEHICLE JUST STALLED WHILE DRIVING IT. I HAD BACKED OUT OF A PARKING SPOT, PUT IN DRIVE, CAR MOVED FORWARD ABOUT 15 FEET AND THEN IT SHOOK AND MADE HORRIBLE NOISES AND STALLED. TOOK 3 ATTEMPTS TO RESTART. BROUGHT TO DEALER, DIAGNOSTICS REVEALED NOTHING AND CAR WAS RELEASED. ON 10/19/2016 CAR STALLED AGAIN WHILE DRIVING. I WAS DRIVING THROUGH APARTMENT PARKING LOT AND IT JUST STALLED. OIL AND BATTERY LIGHTS CAME ON. THIS TIME HAD IT TOWED TO DEALER (TOO SCARED TO DRIVE IT IN RUSH HOUR TRAFFIC). DEALER RAN DIAGNOSTICS WITH NO RESULTS. THEY ARE TRYING TO DUPLICATE EPISODES. HOW LONG DOES THIS MEAN THEY NEED TO KEEP THE VEHICLE? GAVE ME FREE RENTAL DAY 1, BUT AFTER THAT? THIS IS A SERIOUS SAFETY ISSUE. AND FROM WHAT I CAN SEE VISITING WEBSITES, ALSO A COMMONLY OCCURRING PROBLEM. CAN THE NTSB HELP BEFORE MANY PEOPLE ARE KILLED? I DON'T WANT TO DRIVE MY CAR ANYMORE. I TRADED IN AN 8 YEAR OLD CAR BECAUSE I WANTED SOMETHING NEW AND RELIABLE. NOT SURE THIS WAS SUCH A GOOD IDEA. DEALER HAS BEEN WORKING DILIGENTLY TO IDENTIFY THE PROBLEM SO THEY CAN REMEDY IT, BUT WITHOUT ANY DIAGNOSTIC ERRORS, THEY ARE FORCED TO RETURN THE CAR TO ME. I REALLY DON'T WANT TO DRIVE IT UNTIL I KNOW THE PROBLEM HAS BEEN IDENTIFIED AND CORRECTED. WHAT IF I WERE IN THE MIDDLE OF NOWHERE AND THIS HAPPENED, BY MYSELF, AND AFTER HOURS? THIS IS WHAT OCCURRED 10/16/16 AND I WAS LUCKY I GOT IT RESTARTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916773October 18, 2016
STRUCTURE:BODY, VEHICLE SPEED CONTROL
ON SAT, OCT 1, AT ABOUT 1 PM I WAS ABOUT TO COMPLETE PARKING THE VEHICLE IN THE PARKING LOT OF THE HUNTINGTON BEACH BRANCH OF CHASE BANK. I FORTUNATELY SELECTED A SITE ON FRONT OF A PLANTER SECTION WITH BUSHES, AS OTHERWISE THERE COULD HAVE BEEN INJURIES OR PROPERTY DAMAGE. I WAS ALMOST STOPPED AND WAS ABOUT TO PUT THE GEAR IN PARK, THE CAR SUDDENLY REVVED UP THE ENGINE AND ACCELERATED VIOLENTLY AND WITH GREAT FORCE, PROPELLING THE CAR OVER THE CEMENT CURBS OF THE PLANTER AND LANDED IN THE BUSHES. THE CAR COULD NOT BE REVERSED OUT OF THE BUSHES AS THE WHEELS WERE LODGED INSIDE THE PLANTER AREA. THE FRONT BUMPER, POSITION LIGHTS AND UNDERCARRIAGE WERE SERIOUSLY DAMAGED. AAA ROAD ASSISTANCE HAD TO BE CALLED TO PULL THE CAR OUT OF THE PLANTER. THE INCIDENT IS EXTREMELY SIMILAR TO OTHER SUCH INCIDENTS OF SUDDEN UNWANTED ACCELERATION DOCUMENTED IN YOUTUBE VIDEOS. WE HAVE OPENED A CLAIM WITH HYUNDAI, CASE # 962 9876.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10916367October 16, 2016
POWER TRAIN, STEERING
THERE ARE MANY PROBLEMS WITH THIS CAR, STEERING IS #1 AT LOW SPEED IS MAKES A POPPING NOISE, AT SPEED IS HAS DEAD SPOTS, ENTIRE STEERING ASSEMBLY COULD BE MOVED. THE TRANSMISSION IS ROUGH AND FEELS LIKE IT IS HUNTING AND STUMBLING BETWEEN 1/2,2/3 SHIFTS, DOWNSHIFTS 1 OR 2 RANGES AT THE SLIGHTEST HILL. BACK UP CAMERA COMES ON AND THEN GOES BLACK IN THE MIDDLE OF BACKING UP. BRAKES FEEL LIKE THEY ARE SLIPPING IF YOU ARE BRAKING AT LOW SPEED ON A HILL, AS IN PARKING. I HAVE TAKEN IT BACK TO THE DEALER 3 OR 4 TIMES, THEY ARE UNABLE TO FIX THE PROBLEMS, THOUGH THEY DID MANAGE TO FIX THE MOVING STEERING ASSEMBLY THE 2ND VISIT WILE DENYING THEY DID ANY WORK. I HAVE ATTEMPTED TO GET HYUNDAI TO BUY THIS CAR BACK UNDER THE LEMON LAW BUT THEY SAY NOTHING IS WRONG OR IT IS NOT SEVERE ENOUGH...I FEEL LIKE I HAVE TO TAKE A HUGE LOSS TO TRADE IT IN ON A DEPENDABLE CAR OR WAIT TILL SOMETHING FAILS COMPLETELY (HOPEFULLY NOT THE STEERING) BEFORE THEY WILL LISTEN TO ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909502September 25, 2016
ENGINE, POWER TRAIN
I WAS DRIVING ABOUT AT 50 MPH ON A HIGHWAY WITH MY KIDS AND HAD ONLY 1 TO 2 MILES LEFT TO EXIT. SUDDENLY, I FELT SOMETHING WRONG IN THE ENGINE OR POWERTRAIN AS I COULDN'T ACCELERATE MY CAR. WHEN I TRIED TO HIT HARD ON THE ACCELERATION PEDAL, MY CAR WOULD ACCELERATE A LITTLE BIT, BUT NOT THAT MUCH. WHILE I STEPPED DOWN ON THE PEDAL, I FELT MY CAR WAS ROLLING UP AND DOWN. ANYWAY, MY SPEED WAS BEING REDUCED AS IT DIDN'T ACCELERATE. FINALLY, I EXITED THE HIGHWAY. I HAD TO STOP AT THE INTERSECTION AND THEN TRIED TO START, BUT MY CAR MOVED VERY SLOWLY AND HARD WITH THE ROLLING. IT IS ONLY 1-MILE DISTANCE TO MY HOME FROM THE INTERSECTION, BUT I HAD TO PULL OVER MY CAR TO A SHOULDER AS I FOUND THAT I COULDN'T NO LONGER DRIVE MY CAR WITHOUT INTERRUPTING THE TRAFFIC. I ALSO COULD SEE WHITE/BLACK SMOKE COMING OUT FROM MY CAR THROUGH MY ROOM MIRROR AND SMELL SOMETHING BURNT IN THE ENGINE ROOM. LASTLY, I HAD TO CALL A TOWING COMPANY FOR PICK-UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898269August 24, 2016
ENGINE
HIGH SPEED ENGINE STALL: WHILE DRIVING AT HIGHWAY SPEEDS ON AUGUST 5, 2016, MY VEHICLE SUDDENLY LOST POWER WHILE DRIVING ON THE HIGHWAY, WHICH RESULTED IN VEHICLE COMING TO A STOP. ON ATTEMPTING TO RESTART THE ENGINE, THE ENGINE HAD SEIZED AND WOULD NOT RESTART AND THE RESTART ATTEMPT WAS ACCOMPANIED BY NOISE FROM THE ENGINE AND VIBRATIONS CAUSING THE ENTIRE VEHICLE TO SHAKE. VEHICLE HAD TO BE TOWED TO THE DEALER FOR REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898082August 23, 2016
ENGINE
WE HAD A LIFE-THREATENING INCIDENT WHEN THE ENGINE REMAINED RUNNING IN OUR ATTACHED GARAGE WHEN THE DRIVER FORGOT TO TURN OFF THE ENGINE AND WENT IN THE HOUSE WITH THE KEY FOB IN HIS POCKET. EVENTUALLY WE SMELLED FUMES AND RESOLVED THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896620August 17, 2016
SERVICE BRAKES, POWER TRAIN, UNKNOWN OR OTHER
THE CAR HAS ISSUES WITH THE TRANSMISSION SHIFTING ERRATICALLY. THERE IS A VERY LOUD CHATTERING COMING FROM THE ENGINE. IT IS GETTING PROGRESSIVELY WORSE. THE PANORAMIC SUNROOF IS CONSTANTLY CREAKING WHENEVER DRIVING ON UNEVEN PAVEMENT. THE CAR HAS BEEN IN THE SHOP FOR CHECK ENGINE ISSUES SINCE IT WAS THREE MONTHS OLD ALL RELATED TO THE INTAKE MANIFOLD AND VCM. AND THE VEHICLE STALLS RANDOMLY AND DOES NOT SET OFF AND CHECK ENGINE LIGHTS. DEALERSHIPS KEEP SAYING NO ISSUE FOUND. ROTORS HAVE WARPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896203August 16, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP CAUSING THE CONTACT TO CRASH INTO ANOTHER VEHICLE. THE DRIVER FRONTAL AIR BAG DEPLOYED CAUSING THE CONTACT TO SUFFER BURNS ON THE SHOULDER. THE CONTACT ALSO SUFFERED INJURIES TO THE ARMS, NECK, KNEE, AND CHEST. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR FURTHER INSPECTION. A POLICE REPORT WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10896149August 15, 2016
SERVICE BRAKES
I HAD AN ACCIDENT THIS MORNING IN MY 2015 HYUNDAI SONATA SE DUE TO BRAKE FAILURE A VEHICLE STOPPED IN FRONT OF ME ABOUT ONE-AND-A-HALF CRAWLER AND I APPLIED MY BREAKS BECAUSE I SAW WHEN THE VEHICLE STOPS WHEN I APPLY MY BRAKES THEY DIDN'T WORK IT WENT COMPLETELY TO THE FLOOR AND HAD NO BREAKS WHATSOEVER AND I SLAMMED INTO THE BACK OF ANOTHER VEHICLE AT ABOUT 45 MILES PER HOUR ALL OF THE AIRBAGS DEPLOYED THE STEERING WHEEL CRACK THE FRONT OF MY CAR IS DEMOLISHED I CONTACTED HYUNDAI TO TRY TO FIND OUT WHETHER THEY HAD A RECALL ON BREAK FOR THE SONATAS AND THEY SAID THAT THERE WERE NO OPEN RECALL ON MY CAR SO I FOUND IT VERY STRANGE THAT THEY SAID NO OPEN RECALL ON MY CAR BUT THEY NEVER SAID THAT THEY DIDN'T HAVE OPEN HAVE ANY INCIDENTS WITH PEOPLE WITH BRAKE FAILURE AND I JUST WANTED TO MAKE THIS PUBLICLY KNOWN THAT THERE IS AN ISSUE WITH THE BRAKES AND I WISH IF THERE'S ANYBODY ELSE OUT THERE THAT HAS HAD A SIMILAR PROBLEM THEY WOULD COME FORWARD WITH THIS BECAUSE I WASN'T HURT VERY VERY BADLY BUT I GOT BUMPS AND BRUISES BUT I COULD HAVE DIED THE SAME WAY IF I WAS GOING AT A HIGH RATE OF SPEED AND SOMEONE SHOULD HAVE STOPPED I COULD HAVE KILLED MYSELF AND SOMEONE ELSE.
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0

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