Hyundai Sonata Complaints (2013)

2,025 consumer complaints on file.

#11230394July 9, 2019
STEERING
STEERING WHEEL STICKS AT TOP DEAD CENTER AND STICKS AT VARIOUS POSITIONS WHEN ON A SLOW CURVE AT 45 MPH OR MORE. SOMETIMES AT SLOWER SPEEDS. THIS ISSUE IS PREVALENT IN ONLINE DISCUSSIONS. THIS IS DANGEROUS AS YOU OVERCORRECT WHEN IT STICKS AND MAY CAUSE AN ACCIDENT. THE STEERING COUPLER HAS ALREADY BEEN REPLACED AND IS NOT THE PROBLEM. DANGEROUS ISSUE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230254July 8, 2019
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
WE HAVE A 2013 HYUNDAI SONATA (VIN #[XXX]). THIS VEHICLE HAS HAD PROBLEMS WITH THE CRUISE CONTROL AND OTHER FUNCTIONS CONTROLLED FROM THE STEERING WHEEL FOR MANY YEARS. THE CLOCK SPRING WAS REPLACED WHILE UNDER WARRANTY AND AGAIN IN JANUARY 2019. THE SAME ISSUES THAT LED TO THE CLOCK SPRING REPLACEMENT RECURRED TWO MONTHS AFTER THE LATEST REPLACEMENT. AN EXTENDED WARRANTY FOR THE CLOCK SPRING FOR 2011-2013 SONATAS WAS ISSUED IN 2017. THIS EXTENDED WARRANTY COVERS SONATAS WITH AN SOP BEFORE JUNE 20, 2012. OUR CAR WAS PURCHASED IN LATE SEPTEMBER 2012 AND IS NOT COVERED BY THE EXTENDED WARRANTY. GIVEN THE RECURRENT ISSUES WE HAVE HAD, WE A ARE ASKING THAT OUR VEHICLE BE COVERED BY THE EXTENDED WARRANTY. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229949July 7, 2019
ELECTRICAL SYSTEM
WHEN I PUSH THE START BUTTON THE ENGINE JUST CLICKS AND THE LIGHTS ON THE DASHBOARD FLICKER ON AND OFF LIKE IT WANTS TO START BUT WON'T. THE CAR IS PARKED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229409July 4, 2019
STEERING
STEERING MAKING CLUNKING NOISE WHEN TURNED. IT'S THE SMALL COUPLER IN THE STEERING COLUMN. MANY HAVE THIS PROBLEM AND IT SHOULD BE RECALLED. MAKES STEERING LOOSE AND UNSAFE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229148July 3, 2019
STEERING
STEERING COUPLER FAILING. STEERING MAKES A CLUNKING NOISE WHEN TURNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228870July 2, 2019
ENGINE
I PUT A COMPLAINT IN ON THE 19TH OF JUNE 2019 MY 2013 HYUNDAI SONATA HAD STOPPED ON ME IN THE MIDDLE OF TRAFFIC ON MY WAY HOME FROM WORK. MY HUSBAND AND I HAD THE CAR TOWED HOME AND THEN I CALLED HYUNDAI OF ROCKWALL TEXAS THEY TOWED MY CAR FROM MY HOUSE ON THE 22ND OF JUNE AFTER DAYS LATER THEY CALL ME BACK THAT MONDAY 24TH OF JUNE AND TOLD ME THAT THEY WOULD HAVE TO ANALYZE MY CAR AND THEY WILL CALL ME BACK THEY CALLED ME BACK THE NEXT DAY WHICH WAS A TUESDAY AND TOLD ME THAT MY ENGINE HAS SEIZED SO THEY GAVE ME A LOANER CAR, CALLED ME BACK ON FRIDAY LEFT ME A MESSAGE. ON MY WAY TO WORK ON SATURDAY THE 22ND OF JUNE I RECEIVED ANOTHER CALL FROM THE SERVICE GUY BY THE NAME OF SAM HE TOLD ME THAT HE HAD CALLED ON FRIDAY AND I DIDN'T LISTEN TO THE MESSAGE, HE TOLD ME ON THE SATURDAY 22ND THAT MY CAR WAS READY TO BE PICKED UP IT WAS RUNNING. I WENT OVER AFTER WORK TO RETURN THE LOANER CAR ON SATURDAY JUNE 29TH 2019, RECEIVED MY CAR DROVE THE CAR HOME GOT BACK IN THE CAR ON SUNDAY 30TH OF JUNE WENT TO THE STORE RETURN BACK TO MY CAR AND MY CAR WOULDN'T SAY A WORD IT WOULDN'T START! SO ON MONDAY JULY 1ST I CALL HYUNDAI OF ROCKWALL BACK AGAIN TELL THEM MY SITUATION ABOUT MY CAR NOT STARTING AT ALL. AND THE GUY IN THE SERVICE DEPARTMENT SAM STATED TO ME THAT HE WAS SEEING IF YOU CAN GET A TOW TRUCK TO PICK IT UP FOR THE SECOND TIME IN A DAY OF HAVING THE CAR OUT OF THE SHOP. BUT AS OF RIGHT NOW MONDAY JULY 1ST MY CAR IS STILL SITTING IN THE FRONT OF MY HOUSE WON'T START! HYUNDAI OF ROCKWALL TEXAS HAVE NOT PICKED UP MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228917July 2, 2019
STEERING
COUPLER IN THE STEERING. MAKING NOISE AND LOSE ,RESEARCH DONE AND FOUND QUITE A FEW COMPLAINTS ABOUT THIS PROBLEM. IT IS VERY DANGEROUS AND THE CAR COULD LOOSE CONTROL AT ANY TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228944July 2, 2019
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 17V617000 (SEAT BELTS) AND 18V137000 (SEAT BELTS, AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PERFORM THE RECALL REPAIRS. COURTESY HYUNDAI (3810 W HILLSBORO AVE, TAMPA, FL 33614) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228967July 2, 2019
UNKNOWN OR OTHER
OPENED SUNROOF AND NOTICED DEFECT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228349June 29, 2019
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
WHILE DRIVING AND MY PHONE IS ON THE GAS PEDAL MY CAR LIVES IN THE MIDDLE OF ME PUSHING THE GAS SO I HAD TO TAKE MY FOOT OFF THE GAS AND PUSH IT DOWN ON IT AGAIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222873June 27, 2019
STEERING
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD AN ABNORMAL POPPING NOISE COMING FROM THE STEERING WHEEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222715June 26, 2019
STEERING
FOR A WHILE THE WHEELS ON THE CAR HAVE BEEN MAKING A JUGGLING NOISE WHEN GOING OVER ANY TYPE OF ROAD THAT ISN'T COMPLETELY FLAT. AFTER TAKING IT TO TWO AUTO SHOPS AND ASKING THEM TO TEST DRIVE THEY SAID IT WAS THE COUPLER IN THE STEERING. UPON THAT THERE WAS RESEARCH DONE AND FOUND QUITE A FEW COMPLAINTS ABOUT THIS PROBLEM. IT IS VERY DANGEROUS AND THE CAR COULD LOOSE CONTROL AT ANY TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222388June 25, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 50 MPH, THE CHECK ENGINE INDICATOR SUDDENLY ILLUMINATED FOLLOWED BY A LOUD KNOCKING NOISE COMING FROM THE ENGINE. THE CONTACT STATED THAT THE VEHICLE WOULD NO LONGER ACCELERATE AND STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND HYUNDAI ASHEVILLE (860 TUNNEL RD, ASHEVILLE, NC) WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222404June 25, 2019
STEERING
THE STEERING HAS TOO MUCH PLAY WHEN TURNING OUT OF A PARKING SPACE, AND WHEN RIDING AHEAD. THE STEERING CLICKS AND STICKS INTERMITTENTLY WHILE DRIVING IN TURNING LEFT OR RIGHT. STEERING FEELS HEAVY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222581June 25, 2019
ELECTRICAL SYSTEM, STEERING
TAKATA RECALL MY MOTOR DRIVEN POWER STEERING ASSEMBLY CONTAINS A FLEXIBLE RUBBER COUPLING WHICH MAY WEAR OVER TIME RESULTING IN A SLIGHT CLICKING AND THUS SOUND AND ALSO MAKES IT HARD TO STEER AT TIMES, WHILE TURNING THE WHEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228192June 24, 2019
STEERING
THERE IS A PRONOUNCED SHIMMY IN THE STEERING WHEN THE CAR IS BOTH MOVING AND STANDING STILL. THIS IS PARTICULARLY NOTICEABLE WHEN YOU HIT A BUMP. IT FEELS LIKE THERE IS SOMETHING LOOSE OR DISCONNECTED IN THE STEERING SYSTEM. THIS CAUSES ME GREAT CONCERN IN THAT WHATEVER IS HOLDING THE STEERING SYSTEM TOGETHER APPEARS TO HAVE EITHER BROKEN, LOOSENED, OR IS COMPROMISED IN SOME WAY. MY VEHICLE HAS BEEN EXPERIENCING THIS SINCE APPROXIMATELY 17000 MILES. THE SAME MALFUNCTION HAS BEEN REPORTED NUMEROUS TIMES ON VARIOUS WEBSITES ON THE INTERNET, ONE CASE IN WHICH THE STEERING SIMPLY SEIZED UP. MY MECHANIC SAYS THIS SHOULD HAVE BEEN RECALLED AND THAT IT NEEDS TO BE FIXED IMMEDIATELY OR I COULD LITERALLY KILL MYSELF IF THE STEERING FAILS AT HIGH SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222346June 24, 2019
STEERING
PURCHASED A 2013 HYUNDAI SONATA AROUND APRIL OF 2019. NOTICED A SLIGHT CLUNKING NOISE WHEN TURNING STEERING WHEEL LEFT OR RIGHT IMMEDIATELY AFTER PURCHASE. TOOK IT TO THE HYUNDAI DEALERSHIP IN CHAMBERSBURG PA. THEY TOOK CARE OF 2 OPEN RECALLS. THEN THEY ASKED IF WE WANTED TO FIX THE CLUNKING NOISE IN THE STEERING WHEEL & SAID THERE WERE NO CURRENT RECALLS FOR IT YET. THE NOISE HAS CHANGED TO A LOUDER MORE CONSTANT NOISE AT ALL SPEEDS AND ROAD CONDITIONS THAT IS REALLY ANNOYING & MAKES US FEAR THAT THERE IS A MORE EXTENSIVE PROBLEM. FOUND OUT THAT THE 2011 MODELS HAD A RECALL FOR THE PROBLEM & ARE VERY CONCERNED ABOUT OUR VEHICLE. WE DRIVE A LOT ON INTERSTATES & DO NOT WANT TO RISK A LOSS OF STEERING. WE HAVE GRANDCHILDREN THAT ARE BABIES! PLEASE HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221399June 20, 2019
SUSPENSION
I RECEIVED A LETTER FROM HYUNDAI EXTENDING THE WARRANTY FOR THE FRONT COIL SPRINGS FOR 2011-2014 SONATAS AS WELL AS 2012-2016 ELANTRAS; NOTE THEY DID NOT REFER TO IT AS A "RECALL" AND THERE IS NO DATE ON THE LETTER. I FOLLOWED THE INSTRUCTIONS ON HOW TO FILE A CLAIM IF I HAD ALREADY REPAIRED MY VEHICLE. I SUBMITTED THE DOCUMENT PER THEIR WEBSITE AND SINCE THEN THEY HAVE REPEATEDLY REQUESTED ADDITIONAL INFORMATION TO DELAY PAYMENT FOR A "KNOWN DEFECTIVE ITEM". INITIAL DOCUMENT SUBMITTED "PAID IN FULL" INVOICE SHOWING MILEAGE OF 39,623 AT TIME OF REPAIR. ADDITIONAL DOCUMENTS SUBMITTED; COPY OF BANK STATEMENT & FRONT OF CHECK SHOWING PAYMENT CLEARED AND CURRENT MILEAGE 6 MONTHS LATER. THEY ALSO WANTED PROOF OF REGISTRATION WHICH IS NOT RELEVANT. TODAY 6/20/19 THEY REQUESTED I PROVIDE A COPY OF THE "BACK OF THE CHECK" AGAIN WHICH IS NOT RELEVANT WITH THE DOCUMENTS I HAVE PROVIDED. THIS IS A DELIBERATE ATTEMPT TO AVOID THEIR RESPONSIBILITY FOR A "KNOWN DEFECT". HOW MANY OTHER CONSUMERS ARE BEING FORCED TO JUMP THROUH HOOPS AND HOW MANY HAVE MADE THE REPAIRS AND NO LONGER OWN THEIR VEHICLES AND NOT BEING REIMBURSED FOR PAID REPAIRS. HOW MANY CRASHES OCCURRED AS A RESULT OF A BROKEN SPRING OR TIRES DESTROYED? WHAT ABOUT PERSONAL INJURIES? I BELIEVE THE NTSB SHOULD REQUEST SPECIFICS FROM HYUNDAI AND FEEL FREE TO USE MY NAME. IF NEEDED I HAVE COPIES AND EMAILS OF MY CONTACT WITH HYUNDAI. (XXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221196June 19, 2019
STEERING
STEERING WHEEL SHAKES, MAKES A CLICKING NOISE WITH THE SLIGHTEST TURN OR MOVE OF THE WHEEL, VIBRATES AND MAKES A LOUD NOISE WHEN GOING OVER THE SLIGHTEST BUMP. SOUNDS AS IF SOMETHING IS LOOSE WITH THE STEERING COMPONENT. FEELS LIKE IT'S ABOUT TO FALL OFF. STEERING WHEEL FEELS LOOSE. STARTED AT ABOUT 70,000 MILES. CONCERNED IT IS A REAL SAFETY HAZARD....DO NOT FEEL SAFE DRIVING THIS VEHICLE ANYMORE. SOMETHING HAS TO BE DONE AS I SEE A LOT OF COMPLAINTS ABOUT THE SAME THING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221203June 19, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE WOULD NOT PROPERLY ACCELERATE AND STALLED SUDDENLY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO INDICATED THAT NO OIL WAS PRESENT IN THE ENGINE. PRIOR TO THE FAILURE, THE VEHICLE WAS SERVICED FOR A FAULTY STARTER AND ENGINE TURBO CHARGER BY AN INDEPENDENT MECHANIC. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 98,678.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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