Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#11120429August 16, 2018
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V137000 (SEAT BELTS, AIR BAGS) AND 17V152000 (SEAT BELTS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE HYUNDAI DEALER (ROUTE 60 HYUNDAI, 8575 20TH ST, VERO BEACH, FL 32966, (772) 569-6004) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119811August 14, 2018
STEERING
THERE IS A DISTURBING CLICKING IN THE STEERING WHEEL WHEN I TURN THE WHEEL IT IS NOT ONLY AUDIBLE BUT I CAN ALSO FEEL IT.THE CLICKING SEEMS TO BE GETTING WORSE AND IT HAPPENS WHEN THE CAR IS SITTING STILL, OR MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119835August 14, 2018
AIR BAGS
AIRBAG CONTROL UNIT RECALL TO WHOM IT MAY CONCERN, I BELIEVE THE DEALER HYUNDAI HAS FAILED OR UNABLE TO REMEDY THE DEFECT WITHIN A REASONABLE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119988August 14, 2018
ENGINE
I WAS DRIVING ON THE HIGHWAY AND STARTED TO HEAR A KNOCKING NOISE COMING FROM THE ENGINE THREE DAYS LATER CAR STOPPED TURNING ON AND THERE'S SMOKE COMING OUT THE ENGINE WHEN YOU TRY TO START IT ,CAR WILL NOT TURN ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119572August 13, 2018
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING UNKNOWN SPEEDS, THE STEERING WHEEL BECAME LOOSE WHILE TURNING LEFT AND RIGHT. ADDITIONALLY, THE CONTACT HEARD AN ABNORMAL CLUNKING NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119562August 13, 2018
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. IN ADDITION, THE ENGINE SEIZED. IN ORDER TO PULL OVER TO THE SIDE OF THE ROAD, THE VEHICLE HAD TO BE RESTARTED MULTIPLE TIMES AS IT CONTINUED TO STALL. THE VEHICLE WAS TAKEN TO ROUTE 60 HYUNDAI (8575 20TH ST, VERO BEACH, FL 32966, (772) 569-6004) WHERE THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000. **TR CONSUMER STATED THE MANUFACTUTER WAS MADE AWARE OF THE INCIDENT. THEY REPLACED THE ENGINE BUT REFUSED TO ASSIST IN REPLACING THE VEHICLE. THE CAR PULLED TO THE LEFT HEAVILY AFTERWARDS. THE DEALER ASSISTED ME WITH DISCOUNTS TO REPLACE THE VEHICLE AS I NO LONGER TRUSTED THE VEHICLE. MY COMPLAINT IS SOLELY AGAINST THE MANUFACTURER. UPDATED 10/22/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119609August 13, 2018
AIR BAGS, ENGINE, SEAT BELTS
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE PROGRESSING FROM THE ENGINE COMPARTMENT. THE DEALER (SEIDEL HYUNDAI, 9 PARKSIDE AVE, READING, PA 19607, (610) 775-5100) INDICATED THAT THE PARTS NEEDED FOR THE REPAIRS WERE UNAVAILABLE AND ON BACKORDER. THE VEHICLE WAS AT THE DEALER FOR OVER TWO MONTHS. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 17V617000 (SEAT BELTS) AND 18V137000 (SEAT BELTS, AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119648August 13, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
LAST WEEK I WAS DRIVING AND THE ESC INDICATOR LIGHT RANDOMLY CAME ON ON MY DASHBOARD. LATER, AFTER I TRIED TO SHUT IT OFF BY PRESSING THE ESC BUTTON WHICH DID NOT WORK, I TRIED TO ADJUST THE VOLUME ON MY RADIO USING THE STEERING WHEEL CONTROLS. INSTEAD OF ADJUSTING THE VOLUME DOWN IT WENT TO THE BLUETOOTH FOR MY CELL PHONE. NEXT DAY NO FURTHER ISSUES. NO WARNING/INDICATOR LIGHTS CAME ON, CAR FUNCTIONED NORMALLY. TWO DAYS LATER ESC LIGHT CAME BACK ON. STOPPED AT THE STORE AND WHEN I CAME BACK OUT I NOTICED MY BRAKE LIGHTS WERE ON. DROVE HOME, PARKED IN THE DRIVEWAY AND AGAIN, BRAKE LIGHTS REMAINED ON EVEN AFTER CAR WAS OFF, LIGHTS WERE TURNED TO THE OFF POSITION AND THERE WAS NO POSSIBLE WAY FOR THEM TO REMAIN ON. HAD TO DISCONNECT MY BATTERY FOR THE NIGHT. NEXT DAY NOTICED RECALL FOR 2011 SONATAS FOR THE SAME ISSUE. CALLED HYUNDAI AND THEY STATED MY VIN IS NOT PART OF THE RECALL, SO THEY CAN'T DO ANYTHING FOR ME. THIS IS AFTER HYUNDAI REFUSED TO ACKNOWLEDGE THEIR ENGINE DEFECTS IN THE SAME VEHICLE. I WAS ONE OF THE FIRST AFFECTED BY THE ENGINE BLOWING OUT AND WAS REFUSED WARRANTY SERVICE. I HAD TO SUE HYUNDAI AND IT WAS NOT UNTIL THEY OPENLY ACKNOWLEDGED ENGINE FAILURES THAT THEY FINALLY HONORED MY WARRANTY AND REPLACED MY ENGINE. I WAS WITHOUT MY VEHICLE FOR OVER A YEAR DURING THAT PROCESS. MY POINT IS THAT HYUNDAI HAS A HISTORY, AND DOCUMENTED TRACK RECORD, OF IGNORING CUSTOMER CONCERNS AND COMPLAINTS. THEY REGULARLY NEGLECT THE CONSUMER AND LEAVE US TO MAKE DUE WITH A DEFECTIVE CAR. THEY REFUSE, YET AGAIN, TO HONOR A KNOWN SAFETY ISSUE WITH THEIR VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119436August 12, 2018
STEERING
STEERING MAKING CLUNKING NOISE HYUNDAI SAYS THAT THEY FIX THIS PROBLEM IN 2010 IT WAS A RECALL I HAVE A 2011 AND HAVE THIS PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119321August 11, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHEN LIGHTS ARE ON IN AUTO MODE, THE LIGHTS FLICKER (HIGH ADD LOW BEAM) RANDOMLY. DASH LIGHTS FLICKER AS WELL. THIS OCCURS WHEN NOT TOUCHING THE LIGHT SWITCH, BUT ALSO OCCURS RANDOMLY WHEN USING THE TURN SIGNALS OR SWITCHING BETWEEN HIGH AND LOW BEAMS. THIS ISSUE OCCURS WHILE MOVING AND WHILE STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118929August 10, 2018
SEAT BELTS:PRETENSIONER, AIR BAGS, ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE WAS DIFFICULT TO START AND AN ABNORMAL GRINDING SOUND WAS HEARD WHEN DRIVING. IN ADDITION, THE VEHICLE STALLED WHEN SWITCHING GEARS AND THE CHECK ENGINE WARNING INDICATOR WAS ILLUMINATED. THE CONTACT ALSO RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V137000 (SEAT BELTS, AIR BAGS). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE MANIFOLD AIR PRESSURE SENSOR WAS FAULTY AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 120,029.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118721August 9, 2018
AIR BAGS
THE AIRBAG LIGHT IN MY 2011 HYUNDAI SONATA- LIMITED CAME ON WHEN I WAS IN MOTION ON A CITY STREET FOR NO APPARENT REASON. I HAD SOME SENSOR WORK DONE ABOUT 2 MONTHS AGO AND COULDN'T START THE CAR. NOW, AIRBAG LIGHT ON. I FEEL SO UNSAFE AND JUST UPSET THAT THIS LIGHT IS ILLUMINATED WHILE I'M DRIVING. THESE SENSOR ISSUES COSTS HUNDREDS OF DOLLARS TO FIX, AND ITS UNFAIR THAT THE CONSUMER HAS TO COVER THESE FAULTY SENSOR ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118621August 8, 2018
ELECTRICAL SYSTEM, ENGINE
I WAS DRIVING TO WORK, STOP AT THE STOP SIGN, AS I TRAVELED 30 FEET THROUGH THE INTERSECTION MY CAR DIED ON ME. THE CAR WOULDN'T CRANK, NO SOUND, NOTHING. I POP THE HOOD AND NOTICE THERE IS SMOKE COMING FORM THE ENGINE COMPARTMENT, I CHECK ALL MY FLUIDS AND THERE WAS NO ENGINE OIL PRESENT IN THE ENGINE. NO LOW OIL INDICATOR CAME ON. I JUST HAD A 60,000 MILES MAINTENANCE TO INCLUDED AN OIL CHANGE AS WELL. THE VEHICLE AS TOWED TO A LOCAL MECHANIC SHOP TO HAVE THEM DIAGNOSE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118386August 7, 2018
FUEL/PROPULSION SYSTEM
THE VEHICLE HAS ALWAYS HAD A SLIGHT KNOCKING NOISE COMING FROM THE ENGINE. I THOUGHT IT WAS JUST A SOUND FROM THE ENGINE REV AS YOU ACCERATE. THEN AS I WAS ACCELERATING PULLING FROM MY DRIVE WAY THERE WAS A LOUD KNOCKING NOISE COMING FROM THE ENGINE. YOU CAN HEAR IT AFTER SLOWING DOWN UNDER 7-10MPH, THEN ACCELERATING AGAIN. NOW YOU CAN HEAR THE KNOCKING NOISE AS THE VEHICLE IS WARMING UP IN THE MORNING. THE NOISE FADES AFTER 10MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118388August 7, 2018
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, AN ABNORMAL NOISE WAS HEARD WHEN THE STEERING WHEEL WAS TURNED TO THE RIGHT OR LEFT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 138,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115657August 3, 2018
POWER TRAIN
VEHICLE WILL WHEN GEAR SELECTOR PUT INTO DRIVE OR REVERSE WILL JERK VIOLENTLY. THEN CAR WHEN DRIVING DOWN THE ROAD WILL DRIVE IN & OUT LOSING POWER OR TRANSMISSION SLIPPING BETWEEN GEARS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115361August 2, 2018
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 65 MPH WITH THE CRUISE CONTROL ACTIVATED, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO DEACTIVATE THE CRUISE CONTROL AND FAILED TO IMMEDIATELY STOP THE VEHICLE. THE CONTACT MANAGED TO CONTROL THE VEHICLE UNTIL IT STOPPED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO ED VOYLES HYUNDAI (2135 COBB PKWY SE, SMYRNA, GA 30080, 770-952-8881), BUT THE FAILURE COULD NOT BE DUPLICATED OR DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000. *TT UPDATED 10/2/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115118August 1, 2018
STEERING
PLAY IN STEERING WHEN MOVING STEERING WHEEL LEFT AND RIGHT. FEEL A SLIGHT CLUNKING WHEN TURNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115223August 1, 2018
POWER TRAIN, STEERING
MY CAR HAS HAD NUMEROUS RECALLS. MOST RECENTLY IT WAS MY STEERING WHEEL THAT WAS CLICKING AND FELT UNSTABLE... SO I TOOK IT INTO THE DEALERSHIP. THAT IS HOW I FOUND OUT IT WAS AN ISSUE WITH ENOUGH CARS IN THIS YR/MODEL THAT THE WARRANTY WAS EXTENDED. I ALSO WAS GETTING JOLTED WHEN I SHIFTED GEARS. EVEN IF I WAS GOING FROM PARK TO DRIVE, I COULD BE SPONTANEOUSLY JARRED VERY VIOLENTLY. I HAD THAT REPAIRED AT A OUT OF POCKET EXPENSE AT THE DEALERSHIP. TODAY I SAW EVIDENCE ONLINE THAT IT MAY HAVE BEEN A RECALL AND SHOULD HAVE BEEN REPAIRED FOR NO FEE. ANOTHER RECALL NOTICE I RECEIVED 2 DAYS AGO, SO I CALLED THE DEALERSHIP WHO SAID THEY SEE NO NECESSARY RECALLS FOR MY VEHICLE. YET, ONLINE IT SHOWS 1 RECALL ON MY CAR VIN# THAT IS OUTSTANDING BUT HAD "NO REMEDY YET" IT IS A VERY DANGEROUS NOTICE THAT AFFECTS THE AIRBAGS ON FRONT AND SIDE PLUS SEAT BELT RESTRAINING SYSTEM IN THE EVENT OF A COLLISION. SO I AM ESSENTIALLY DRIVING A VERY PRETTY COFFIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115219August 1, 2018
AIR BAGS, SEAT BELTS:PRETENSIONER
TL* THE CONTACT OWNED A 2011 HYUNDAI SONATA. WHILE DRIVING 55 MPH, THE VEHICLE HYDROPLANED AND THE FRONT END CRASHED INTO THE ROAD DIVIDER. THE VEHICLE SPUN AROUND AND THEN THE REAR OF THE VEHICLE STRUCK THE ROAD DIVIDER. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE NECK AND WAS HOSPITALIZED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED A TOTAL LOSS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V137000 (SEAT BELTS, AIR BAGS) PRIOR TO THE FAILURE. THE DEALER (BOB KING HYUNDAI, 1601 SILAS CREEK PKWY, WINSTON-SALEM, NC 27127, (336) 724-2861) STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 164,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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