Hyundai Sonata Complaints (2015)

1,208 consumer complaints on file.

#10978957April 17, 2017
UNKNOWN OR OTHER
THE AIR INTAKE HOSE MELTED FROM THE HEAT OF THE TURBO. THE SYMPTOM OF THIS IS A WHOOSING SOUND AND DEGRADED ACCELERATION. YOU CANNOT DRIVE THE CAR WITH THIS ISSUE AS IT CAN SUCK IN A FOREIGN OBJECT INTO THE TURBO VANES AND BEND THEM, CAUSING PERMANENT DAMAGE THAT MAY NOT BE COVERED UNDER WARRANTY. YOU COULD IMAGINE WHAT A SIMPLE PEBBLE WOULD DO AT THE RPMS THAT THE TURBO SPINS AT. MY HYUNDAI SONATA ONLY HAS 14,740 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978956April 17, 2017
ENGINE
PERFORMED OIL CHANGES AT TWO DIFFERENT AUTO REPAIR FACILITIES WITHIN 4 DAY SPAN. THE REASON FOR THIS IS EACH SERVICE SHOWED OVERFILL ON OIL DIPSTICK. SHOWED THE SERVICE ADVISERS AT BOTH FACILITIES. I TOOK VEHICLE TO HYUNDAI DEALER AND PURCHASED A REPLACEMENT OIL LEVEL INDICATOR AS PER VIN. THEY SAY I HAD WRONG DIPSTICK FOR ENGINE. PLACED REPLACEMENT DIPSTICK IN ENGINE AND SHOWED HYUNDAI SERVICE REP THAT OIL LEVEL STILL SHOWED OVERFILL. I HAD THEM CHANGE OIL AND THEY SHOWED ME THAT REPLACEMENT DIPSTICK REGISTERED CORRECT OIL LEVEL. SO, EITHER THIS ENGINE IS OPERATING ( 38000 MILES) AT UNDER FILL, OVERFILL OR PROPER FILL LEVEL. BEEN USING MANUFACTURERS OIL VISCOSITY RECOMMENDATION (5W-20 AND DEALER USED 5W-30 SYN/BLD).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10972110April 12, 2017
ENGINE, UNKNOWN OR OTHER
SEVERAL TIMES WHEN MOVING FROM A STOP THE ENGINE SEEMS TO DIE AND STARTS UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971448April 8, 2017
ENGINE, POWER TRAIN
AT ABOUT 12:00 PM ON 7 APRIL 2017, I WAS STOPPED AT A RED LIGHT ON A MAJOR THOROUGHFARE (50 MPH SPEED LIMIT). WHEN THE LIGHT TURNED GREEN, I DEPRESSED THE GAS PEDAL, BUT THE VEHICLE FAILED TO MOVE. INSTEAD, IT HESITATED, BUCKED A BIT, AND THEN LOST POWER ALTOGETHER. I PUT THE CAR IN NEUTRAL AND, AFTER A COUPLE OF TRIES, THE CAR RESTARTED. AS I ACCELERATED, THE CAR EXHIBITED MORE HESITATION, THEN OPERATED NORMALLY. IRONICALLY, I WAS ON THE WAY TO THE LOCAL HYUNDAI DEALER TO PICK UP OUR OTHER VEHICLE AND MADE IT THERE. I REPORTED THE PROBLEM TO THE DEALER AND TURNED IT OVER TO THEM FOR DIAGNOSIS/REPAIR. THE DEALER COULD NEITHER DETECT ANY PROBLEM NOR DUPLICATE THE INCIDENT. ACCORDING TO THEIR WRITE-UP: "SCANNED FOR CODES. NO DTCS AT THIS TIME. FUEL PRESSURE IS NORMAL. 10 MILE TEST DRIVE AND UPDATE HAS ALREADY BEEN COMPLETED....UNABLE TO DUPLICATE..." THIS MORNING, I LEARNED THAT HYUNDAI HAS RECALLED 1.2 MILLION VEHICLES AND SYMPTOMS OF THE PROBLEM ARE EXACTLY THOSE THAT MY VEHICLE EXHIBITED. HOWEVER, MY VEHICLE IS A 2015 MODEL AND DOES NOT APPEAR TO BE COVERED BY THE RECALL, NOTWITHSTANDING THE PROBLEM I EXPERIENCED YESTERDAY. IN ANY CASE, MY VEHICLE HAS ONLY 26K MILES AND HAS BEEN WELL MAINTAINED BY THE DEALER. I SUSPECT IT HAS THE PROBLEM FOR WHICH HYUNDAI IS NOW RECALLING OVER A MILLION VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971134April 7, 2017
ENGINE, UNKNOWN OR OTHER
I PURCHASED NEW '15 SONATA, MY 8TH ONE, BUT I HAVE NOT NOTHING BUT PROBLEMS WITH IT. THIS DEALERSHIP DID ALL MAINTENANCE & REPAIRS & HAD CAR A TOTAL OF 7 TIMES FOR THE SAME COMPLAINT OF THE CAR 'BUCKING,' LIKE IT IS HARD TO SHIFT INTO THE NEXT GEAR.I WAS TOLD IT WAS A COMPUTER PART & IT HAD BEEN REPLACED, YET THE PROBLEM CONTINUED, OTHER TIMES I WAS TOLD THERE NOTHING COULD BE DETECTED AS WRONG. MY 7TH TRIP, THE DEALERSHIP KEPT IT FOR 6-7 WEEKS WHEN THEY DETERMINED THE TRANSMISSION CLUTCH WAS DEFECTIVE, THEN THEY 'LOST' THE NEW TRANSMISSION, BEFORE FINALLY FIXED IT. I DRIVE 100 MILES DAILY TO & FROM WORK AM FEARFUL THAT SOMETHING WOULD BE WRONG. I WAS ALMOST REAR ENDED BY A FAR AWAY 18 WHEELER WHEN THE CAR WOULD NOT FORWARD. I REPORTED ALL OF THIS TO THE DEALERSHIP. I REQUESTED TO SPEAK WITH GENERAL MANAGER AT LEAST 3 TIMES & WAS ALWAYS TOLD HE WAS OUT, THE LAST TIME I SAW HIM LEAVE AFTER SAYING HE WAS NOT THERE. SO, AFTER THE TRANSMISSION WAS 'FIXED' IN FEBRUARY. I CALLED CORPORATE & WAS TOLD THIS IS THE WAY THIS VEHICLE DRIVES AS IT HAS A SEMI-AUTOMATIC TRANSMISSION. I AM DRIVING A RENTAL WITH SAME ENGINE & DOES NOT BEHAVE LIKE MY MINE. WITHIN A FEW DAYS, THE CAR BEGAN STALLING WHEN TRYING TO EXCEL AND THE 'CHECK ENGINE LIGHT' CAME ON. ON THE INTERSTATE, WE SLOWED DOWN AND AGAIN IT WOULD NOT GO FORWARD. I BROUGHT IT TO ANOTHER DEALERSHIP & IT HAS BEEN IN THE SHOP FOR TWO WEEKS (MARCH 25TH) & THEY CANNOT FIGURE OUT THE PROBLEM. CORPORATE OFFERED ME $500.00 IN 'FREE' SERVICE DUE TO IT THE PROBLEMS. I DO NOT THINK THAT IS COMPENSATION. CORP HAS AGREED TO BUY CAR BACK APPROX. 2-3 WKS AGO DUE TO CONTINUED PROBLEMS. I WAS TOLD THE ENTIRE PROCESS WOULD TAKE 6-8 WEEKS. I HAVE EMAILED/CALLED SINCE IT IS IN THE SHOP TO EXPEDITE THE PROCESS WITHOUT RESPONSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969997April 2, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHILE DRIVING MY CAR STARTED ALARMING SAYING CHECK CHARGING SYSTEM...IT IMMEDIATELY WENT TO 15 MILES AND HOUR WHILE I WAS ON I95 WHERE SPEED LIMIT IS 65 MPH. BY THE TIME I GOT HOME AND TURNED THE CAR OFF IT WOULD NOT TURN BACK ON. IVE HAD THIS CAR FOR A YEAR AND A HALF. I BOUGHT IT NEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969358March 29, 2017
ENGINE
COMPLETE ENGINE FAILURE WHILE DRIVING. NO WARNING AND IT DID NOT TRIGGER THE CHECK ENGINE LIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966687March 18, 2017
ENGINE
CAR HESITATES ALMOST STALLS FROM A STOPPED POSITION. ALMOST CAUSED SOMEONE TO REAR END ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966664March 18, 2017
UNKNOWN OR OTHER
I READ AN ARTICLE ON A WEBSITE STATING THAT A CLASS ACTION SUIT WAS FILED AGAINST HYUNDAI RELATED TO ITS BLUE LINK SYSTEM. THE ARTICLE STATED THAT IF YOU ALLOW YOUR BLUE SUBSCRIPTION TO BE EXPIRED FOR MORE THAN ONE YEAR, HYUNDAI WOULD POSSIBLY PERMANENTLY DEACTIVATE YOUR BLUE LINK SYSTEM. MY SUBSCRIPTION HAD EXPIRED, SO I CONTACTED HYUNDAI AND REACTIVATED MY SUBSCRIPTION FOR ONE YEAR FOR $99. I WAS CONCERNED THAT IF THE BLUE LINK SYSTEM WAS PERMANENTLY DEACTIVATED IN MY CAR, THE RESALE VALUE OF MY CAR WOULD GO DOWN. I WAS NOT AWARE OF THIS ISSUE UNTIL I READ THE ARTICLE LAST EVENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966365March 16, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNED A 2015 HYUNDAI SONATA. WHILE THE CONTACT'S WIFE WAS DRIVING 51 MPH, ANOTHER VEHICLE COLLIDED HEAD ON INTO THE CONTACT'S VEHICLE. THE FRONT PASSENGER AIR BAG FAILED TO DEPLOY. THE REAR MIDDLE SEAT PASSENGER SUFFERED SEVERE SPINAL CORD INJURIES (INTERNAL DECAPITATION). THE DRIVER SUSTAINED INJURIES TO THE SHOULDER, ANKLE, FOOT WRIST, HAND, AND HIPS. THE CONTACT WAS SITTING IN THE FRONT PASSENGER SEAT AND SUFFERED INJURIES TO THE HEAD, LEG, ANKLE, ABRASIONS, A BLOOD CLOT, LUNG FAILURE, A VERTEBRAL FRACTURE, A BROKEN ARM/FOREARM, AND WRIST. THE SEAT BELT SEVERED THE CONTACT'S ARTERY. THE DRIVER OF THE OTHER VEHICLE ALSO SUSTAINED SEVERE INJURIES. MEDICAL ATTENTION WAS REQUIRED FOR ALL OCCUPANTS AND THEY WERE TRANSPORTED TO THE HOSPITAL. THE DRIVER OF THE OTHER VEHICLE AND THE REAR MIDDLE SEAT PASSENGER IN THE CONTACT'S VEHICLE LATER SUCCUMBED TO THEIR INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD WHERE THE POLICE AND INSURANCE COMPANY INSPECTED THE VEHICLE AND CONFIRMED THAT IT WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. ...UPDATED 05/03/17 *BF *AS
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
2
#10959104March 7, 2017
TIRES
TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA EQUIPPED WITH HANKOOK KIN ENERGY TIRES (NA), SIZE: 205/65/R16 (NA). WHILE DRIVING APPROXIMATELY 70 MPH, THE REAR PASSENGER SIDE TIRE BLEW OUT. THE CONTACT PULLED OVER TO THE SHOULDER OF THE ROAD. THE VEHICLE WAS TOWED TO THE HOUSE. THE CONTACT TOOK THE TIRE TO THE DEALER AND THE CONTACT WAS ADVISED TO TALK TO THE TIRE MANUFACTURER. THE TIRE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE TIRE WAS REPLACED AT THE OWNER'S EXPENSE. THE DOT NUMBER WAS UNKNOWN. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 16,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958901March 6, 2017
ENGINE, UNKNOWN OR OTHER
A FEW MONTHS AGO THE VEHICLE STALLED AT A RED LIGHT. I FOUND COMPLAINTS OF THE SAME MAKE, YEAR AND MODEL STALLING ON OTHER OWNERS ON THE INTERNET. WENT TO DEALER AND AFTER NUMEROUS HOURS IN THE SHOP THEY COULD NOT FIND THE PROBLEM. TODAY MY 19 YEAR OLD DAUGHTER WAS ON A FOUR LANE HIGHWAY WITH NO PULL OFF LANES, ONLY CEMENT BARRIERS. THE VEHICLE STALLED AT 60 MPH. SHE ALMOST DIED FROM BEING HIT BY A TRACTOR TRAILER. SHE WAS MISSED BY ONLY A FEW INCHES. THE VEHICLE DID START AGAIN AND SHE GOT OFF THE HIGHWAY. MADE COMPLAINT WITH HYUNDAI CONSUMER AFFAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957117February 26, 2017
STEERING
DRIVING CAR WHEEL SHOKE VIOLENTLY, LOUD NOISE UNDER CAR N CAR WOULD RACE FORWARD THEN BACK. WORSE DRIVING 45 MILES OR OVER. DEALER SAID STEERING SHAFT. DAVIS HYUNDAI IN EWING SAID IT WAS BAD N SAFETY ISSUE N WOULD NOT LET ME TAKE N DRIVE CAR HOME TILL PART CAME IN. IS THIS PROBLEM THE DEALER'S RESPONSIBILITY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956238February 22, 2017
FUEL/PROPULSION SYSTEM
CAR LOOSES POWER FOR A FEW SECONDS WHILE DRIVING AFTER ACCELERATING. ON LOCAL ROAD AT 35MPH AND ON HIGHWAY AT 65MPH. THIS OCCURRED FOLLOWING A SERVICE RECALL FOR THIS ISSUE. CAMPAIGN T1H AND AND CAMPAIGN 150 VCM INSPECT OR REPLACEMENT AND ECM UPGRADE. STARTED HAPPENING AS A VERY SHORT INCIDENT SO I DID NOT REALIZE WHAT WAS HAPPENING. RECENTLY EPISODES WERE A FEW SECONDS LONG SO I COULD DETERMINE WHAT HAPPENED. MULTIPLE TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956392February 22, 2017
UNKNOWN OR OTHER
ORIGINAL TIRE ON NEW CAR PLUGGED BEFORE PURCHASE BY UNKNOWN PARTY. DISCOVERED TODAY WHEN CAR WAS TAKEN TO DEALER BECAUSE LOW TIRE PRESSURE INDICATOR CONTINUED TO COME ON EVEN AFTER AIR WAS ADDED TO TIRE. ONLY TIME CAR HAS BEEN OUT OF OUR CONTROL WAS DURING SERVICE AT SELLING DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955069February 16, 2017
ENGINE
MY VEHICLE SHUT DOWN IN SEPTEMBER 2016 WHILE I WAS DRIVING IT ON THE HIGHWAY . I PULLED OFF THE ROAD IMMEDIATELY AND HAD IT TOWED TO THE DEALER. AFTER NUMEROUS ATTEMPTS THEY TOLD ME IT NEEDED A NEW ENGINE. THE ENTIRE PROCESS TOOK A MONTH AND A HALF. AFTER GETTING MY VEHICLE BACK IT WAS DRIVING FINE UNTIL 2 MONTHS LATER WHEN IT SHUT DOWN WHILE I WAS DRIVING AGAIN. I PULLED OFF THE MAIN ROAD, TURNED IT OFF, AND WHEN I TURNED IT BACK ON IT WORKED FINE SO I DROVE IT STRAIGHT TO THE DEALER. THEY TOLD ME THERE WAS A RECALL AND SO I LEFT IT THERE OVERNIGHT. AFTER GETTING MY VEHICLE RETURNED TO ME FOR THE SECOND TIME, I HAD IT FOR ABOUT THREE WEEKS UNTIL IT BROKE DOWN AGAIN. AGAIN WHILE I WAS DRIVING IT AND AGAIN ON A MAIN ROAD. I PULLED OFF TO THE SIDE, TURNED IT OFF AND ON, AND DROVE IT STRAIGHT TO THE DEALER. THEY SAID THIS TIME IT WAS THE "THROTTLE BODY" AND THEY WOULD NEED IT FOR ONE TO TWO DAYS. NOT ONLY DO I FEEL COMPLETELY UNSAFE DRIVING THIS CAR AS IT COULD SHUT DOWN ANY MINUTE AND CAUSE AN ACCIDENT, BUT THIS MARKS THE THIRD TIME HAVING THE SAME ISSUE WITH THE VEHICLE. IT CAUSES ME TO TAKE TIME OUT OF MY DAY AND MISS WORK CAUSING ME TO LOSE MONEY. IT IS EXTREMELY INCONVENIENT AND VERY FRUSTRATING. I DO NOT USE THIS CAR TO DRIVE WITH MY KIDS ANYMORE AS I DO NOT TRUST IT WITH THEIR LIVES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954053February 12, 2017
SUSPENSION, WHEELS
2 WEEKS AGO, I FOUND IN MY FRONT PASSENGER SIDE TIRE A BAUBLE AND I TOOK THE TIRE TO THE DISCOUNT TIRE TO BE CHECKED. THE TIRE SPECIALIST DISCOVERED OTHER PROBLEMS ON BOTH FRONT TIRES. THE TIRES ARE SEVERELY CUPPED THE INSIDE EDGE. HE RECOMMENDS ME TO CHECK WITH THE SERVICE DEALERSHIP AS SOON AS POSSIBLE, HE NEVER EVER EXPERIENCED THAT TYPE OF PROBLEM IN THE PAST. DEALERSHIP SERVICE WORLD CAR HYUNDAI TOOK THE CAR FOR ENTIRE DAY AND TOLD ME THAT THEY MIGHT THINK IT NEEDS TO BE DONE THE ALIGNMENT. I TOTALLY REFUSED TO DO IT BECAUSE THE ALIGNMENT IS PERFECTLY FINE, MY STEERING WHEEL NOT TURNING IN ANY DIRECTION AND IS NOT SHAKING WHILE I AM DRIVING. THIS IS WHAT I FOUND ON FORUM! HTTP://WWW.SONATAFORUMS.COM/INDEX.PHP?PAGE=ACTIVE_TOPICS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949538February 4, 2017
AIR BAGS, SEAT BELTS
AIR BAG LIGHT IS ON ALL THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948033January 27, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA HYBRID. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED AND LOST POWER WITHOUT WARNING. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND WAS RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT NOTHING COULD BE DONE. THE FAILURE RECURRED AND WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947712January 26, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
I WAS DRIVING AT 6:20 AM ON THE NEW JERSEY TURNPIKE. I WAS IN THE LEFT LANE AND GOING APPROXIMATELY 70 MPH USING THE SCC (SMART CRUISE CONTROL). ALL OF THE SUDDEN, THE LIGHTS START FLASHING AND THE CAR COMPLETELY TURNS OFF. SINCE IT WAS BEFORE SUNRISE, EVERYTHING WAS BLACK AND I COULDN'T EVEN SEE WHERE I WAS DRIVING, NOT TO MENTION THAT THE STEERING WHEEL BECAME LOCKED. 10 SECONDS LATER, THE CARE CAME BACK TO "LIFE". IT DID THAT SAME INTRO WITH THE "SYSTEM CHECK" THING AS IT DOES WHEN THE CAR IS STARTED FROM A PARK POSITION- ONLY I WAS ON THE HIGHWAY GOING 70 MPH. I HAVE NEVER HEARD OF SOMETHING SO ABSURD, BUT I GUARANTEE THAT IF THIS WAS DURING RUSH HOUR OR A BUSIER TIME DURING THE DAY- THERE WOULD HAVE BEEN A MAJOR ACCIDENT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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