Hyundai Sonata Complaints (2013)

2,025 consumer complaints on file.

#11255058September 12, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY REAR PASSENGER TAIL LIGHT KEEPS SHORTING OUT. IVE REPLACED THE BULB HALF A DOZEN TIMES NOW. IVE EVEN REPLACED THE TAIL LAMP HOUSING AND IT KEEPS BLOWING THE LIGHT. THIS IS A VERY COMMON ISSUE WITH THESE CARS AND THE MANUFACTURER NEEDS TO TAKE RESPONSIBILITY FOR IT AND REPLACE IT UNDER A RECALL. WHY SHOULD I BE RESPONSIBLE FOR IT? THEYRE THE ONES SELLING DEFECTIVE JUNK TO THE PUBLIC. IVE HAD NUMEROUS PROBLEMS WITH THIS CAR. THE ABSOLUTE WORST CAR IVE EVER OWNED. IVE EVEN HAD THE ENGINE REPLACED UNDER RECALL. TOTALLY UNACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254006September 8, 2019
POWER TRAIN
VERY SIMILAR TO HTSA ID NUMBER: 10607383. CAR REFUSES TO ACCELERATE RELIABLY . IN ADDITION ON BRAKING THE CAR WILL LURCH FORWARD FOR 1-2 SECONDS. NO LOSS OF BRAKE PEDAL FEEL BUT COULD CAUSE ACCIDENT IN CLOSE CIRCUMSTANCES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253830September 7, 2019
ENGINE
SLOW DETEARATING ABILITY TO MAINTAIN HIWAY SPEED. LITERALLY IN A MATTER OF 1/2 HOUR MOTOR BECAME NOISY/VIBRATING...EVENTUALLY BECAME UNRESPONSIVE AND HAD TO HOPE TO GOD I COULD MAKE IT TO A TOWN. I WAS STRANDED IN MIDDLE OF KS. CHEAPEST TOW WAS $800 TO GET DEALERSHIP...FOUND OUT I'M NOT ALONE...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253762September 6, 2019
ENGINE, VEHICLE SPEED CONTROL
ABOUT 3 WEEKS AGO AROUND 6AM I WAS DRIVING TO WORK WHILE ON THE HIGHWAY WHEN SUDDENLY THE CHECK ENGINE LIGHT POP UP AND THE THROTTLE PEDAL WENT DOWN AND IT WON'T PEDAL OR MOVE NO MORE. DIDN'T KNOW WHAT WAS GOING ON UNTIL MY CAR WAS TOWED THE DEALERSHIP PLACE WHERE I WAS TOLD IS A RECALL. TWO WEEKS AFTER I WAS CALLED THAT MY CAR IS READY AND GOOD TO GO BUT UNFORTUNATELY BEFORE THE CAR GOT TO MY PLACE THE CHECK ENGINE LIGHT IS BACK ON AND THE ACCELERATOR PEDAL DON'T MOVE NORMALLY AGAIN, WHEN YOU ARE ON MOTION AND YOU TRY TO CHANGE LANE OR OVERTAKING THE PEDAL WON'T MOVE UNTIL YOU FORCE IT WITH PRESSURE AND IF YOU HAPPEN TO BE AT TRAFFIC LIGHTS THE SAME THING WILL HAPPEN, THE CAR DON'T MOVE NORMAL AGAIN. I TOOK IT BACK TO THE DEALERSHIP AND EXPLAIN WHAT HAPPENED TO THEM AGAIN AND THEY TOOK THE CHECK ENGINE LIGHT OFF THAT IT SHOULD BE FINE AFTER BUT ALAS THE PROBLEM IS WORSENING DAY IN DAY OUT AND MY SAFETY IS ON THE LINE NOW. INITIALLY I WAS TOLD THEY ARE GOING TO REPLACE THE ENGINE BUT I REALIZED THEY DIDN'T REPLACE THE ENGINE INSTEAD SOME PARTS WERE REPLACED AND THAT MAKES IT WORSE THAN BEFORE. DRIVING THE CAR NOW IS AT THE HIGH RISK FOR ME OR OTHER ROAD USERS BECAUSE I DON'T KNOW WHAT COULD HAPPEN NEXT. THE CHECK ENGINE LIGHT IS STILL ON AND THE PEDAL STILL NOT MOVING WELL AND ESPECIALLY WHEN YOU ARE MOVING UPHILL. PLEASE I WILL LIKE THIS TO BE INVESTIGATED BECAUSE I DON'T IF OTHER PEOPLE HAVE EXPERIENCE SIMILAR PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253501September 5, 2019
ELECTRICAL SYSTEM
I HAVE BEEN REPLACING BREAK/TAIL LIGHT BULBS FOR 3 YEARS, MY BULBS MELT INTO THE HARNESS CAUSING ME TO HAVE TO DIG THE BULB OUT. RIGHT NOW I HAVE GLASS EVERYWHERE IN THE TAIL LIGHT DUE TO MY BULB EXPLODING. THIS MORNING I STARTED MY CAR AND HAD NO BACK RUNNING LIGHTS AND NO BREAK LIGHTS, THAT'S VERY INCONVENIENT WHEN I GO TO WORK BEFORE AN AUTO STORE IS OPEN. A RECALL NEEDS TO HAPPEN BECAUSE THERE'S SO MANY PEOPLE DEALING WITH THIS SAME PROBLEM. I AM NOT SURE IF IT'S FAULTY WIRING BUT THE BULBS BURN WAY TO HOT. THIS HAPPENS NO MATTER IF YOU BARELY USE THE LIGHTS OR NOT, EVEN IF YOU ARE PARKED AND LIGHTS ARE ON AND EVEN IF YOU ARE JUST DRIVING. TODAY MY LIGHT SPARKED, THE BULB EXPLODED AND I HAD TO CUT THE LIGHTS OFF IN ORDER TO STOP THE SPARKS FROM CAUSING A FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253527September 5, 2019
ENGINE
I WAS DRIVING DOWN A CITY STREET WHEN ALL OF A SUDDEN MY 2013 HYUNDAI SONATA STOPPED ON ME. IT WAS LIKE THE ENGINE CUT OFF, ALL THE CAR LIGHTS CAME ON--THE CHECK ENGINE LIGHT, EPS LIGHT, ETC. ALL THE LIGHTS CAME ON AT ONCE AND THE DRIVING WHEEL LOCKED ON ME, IT WAS EXTREMELY HARD FOR ME TO TURN THE WHEEL AT ALL. I WAS PRESSING ON THE ACCELERATION PEDAL BECAUSE THE CAR WAS STOPPING IN THE MIDDLE OF A CITY STREET WHERE OTHER CARS WERE PASSING BY ME. HOWEVER, I WAS UNABLE TO ACCELERATE OR PRESS ON THE BRAKES ON THE CAR, I WAS ABLE TO COAST THE CAR TO THE SIDE OF THE ROAD. ONCE THE CAR WAS ON THE SIDE OF THE ROAD, I TRIED TO CRANK THE CAR BACK UP WITH NO LUCK. I WAS ABLE TO GET THE CAR "ON"--AS IN BEING ABLE TO LISTEN TO THE RADIO BUT THE CAR WOULD NEVER FULLY TURN OVER. WHEN TRYING TO GET THE CAR TO CRANK UP I BEGAN TO NOTICE SMOKE COMING FROM ENGINE AND A SPARK COMING FROM THE ENGINE WOULD LIGHT UP A LITTLE EVERY TIME I TRIED TO GET THE CAR TO TURN OVER. I ALSO NOTICED THAT THE HOOD OF THE CAR ALSO SMELLED LIKE BURNT METAL WHEN I WAS ABLE TO GET THE CAR ON THE SIDE OF THE ROAD EVEN BEFORE I TRIED TO RESTART MY CAR AFTER IT CUT OFF ON ME. THE ENGINE COMPLETELY STOPPED ON ME IN THE MIDDLE OF THE ROAD. ALL MY MAINTENANCE AND SERVICES WITH MY 2013 HYUNDAI SONATA WERE UP TO DATE. I HAD GOT MY CAR SERVICED LESS THAN A MONTH AGO BEFORE THIS HAPPENED TO ME, THE ENGINE SEIZED. AFTER REPEATEDLY TRYING TO START THE CAR WITH NO LUCK. I HAD TO CALL AAA TO COME AND TOW MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252471August 30, 2019
UNKNOWN OR OTHER
CAR SOMETIMES LOOSES POWER. WHEN PRESSING ON THE GAS PEDDLE FROM BEING STATIONARY WE HAVE TO PRESS ALL THE WAY TO THE FLOOR BEFORE THE CAR WILL SLOWLY ACCELERATE. WHEN BREAKING AND THE SPEED GETS BETWEEN 40-30 MPH THE CAR BUCKS. THE CAR DOES NOT HAVE ANY CODES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246610August 27, 2019
STEERING
ABOUT A WEEK AGO MY STEERING STARTED MAKING A CLICKING SOUND WHEN YOU TURN THE WHEEL OR HIT A SMALL BUMP IN THE ROAD. I HAVE HAD MY CAR FOR 2 YEARS AND 4 DAYS. I HAVE TAKEN IT FOR EVERY RECALL AND HAD MY OIL CHANGED LIKE I'M SUPPOSE TO. IT'S JUST ODD THAT IT STARTED MAKING THIS NOISE OUT OF THE BLUE. IS THERE A RECALL ON THE STEERING? I KNOW THIS ISN'T NORMAL FOR A CARS STEERING TO MAKE NOISES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246347August 26, 2019
STEERING
LOUD POP WHEN TURNING A CORNER AND THEN CONSIDERABLE SHAKING OF THE STEERING WHEEL AFTER THAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246349August 26, 2019
AIR BAGS
TAKATA RECALL. THE DEALERSHIP SAYS IT HAS BEEN REPAIRED, BUT I HAVE NO RECORD OF THEM EVER HAVING REPAIRED IT. THANKS, RLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246010August 23, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING 62 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED WHILE ATTEMPTING TO PASS ANOTHER VEHICLE. THE VEHICLE STARTED TO VIBRATE ABNORMALLY, FAILED TO RESPOND, AND STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DETERMINED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TOWED TO LEE HYUNDAI OF GOLDSBORO (LOCATED AT 304 N OAK FOREST RD, GOLDSBORO, NC 27534, (866) 789-1488), BUT HAD NOT YET BEEN DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 133,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245562August 21, 2019
ENGINE
WHILE DRIVING ALONG A MAJOR ROADWAY AT 60 MPH, THE VEHICLE SIMPLY SHUT OFF AND MUCH OF THE LIGHTS SUCH AS CHECK ENGINE, ETC LIT UP. I LOST ALL POWER AND BRAKES AND COASTED TO A SIDE STREET. THE CAR WOULD NOT START AGAIN AND BEGAN HEAVY SMOKING. I HAD IT TOWED TO MY MECHANIC WHO STATED THE ENGINE HAD LOCKED UP. THERE WERE NO WARNING SIGNS, CHECK ENGINE LIGHT, OR ANY OTHER INDICATION THERE WAS A PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244912August 19, 2019
SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE AT A COMPETE STOP WHEN THE BRAKE PEDAL WAS RELEASED, THE VEHICLE UNINTENDED ACCELERATED CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO A POLE CAUSING SEVERE DAMAGE TO THE FRONT OF THE VEHICLE. NO WARNING LIGHTS ILLUMINED PRIOR TO THE FAILURE. THE AIR BAGS DID NOT DEPLOY ON IMPACT. THE CONTACTS SPOUSE SUSTAINED SEVERE BRUISING FROM THE SEATBELT THAT REQUIRED MEDICAL ATTENTION. IT WAS UNKNOWN IF MEDICAL ATTENTION WAS SOUGHT. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO FORT MILL HYUNDAI (805 GOLD HILL ROAD, FORT HILL, SC 29708, 855-615-6368). THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS CONTACTED AND CASE NUMBER 15899953 WAS FILED. THE MANUFACTURER HAD A COPY OF THE VEHICLE LOGS AND INFORMED THAT CONTACT THE BRAKE PEDAL WAS NOT APPLIED. THE FAILURE MILEAGE WAS 77,000. *TT *TR PHOTOS ATTACHED 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11243175August 12, 2019
ENGINE
THE ENGINE IS KNOCKING AND HESITATING ON ACCELERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242905August 9, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I HAVE OWNED MY 2013 HYUNDAI SONATA FOR 4 YEARS AND I HAVE HAD TO CHANGE THE BRAKE LIGHT BULBS 2- 3 TIMES EACH YEAR. IN MARCH OF 2019 I SPENT $197 FOR NEW BRAKE LIGHT BULBS. IT IS NOW AUGUST OF 2019 AND ALL OF MY LIGHTS ARE OUT, EVEN THE TOP LIGHT. MY MECHANIC HAS CONFIRMED THAT THESE VEHICLES HAVE CONSTANT ISSUE INVOLVING BLOWN LIGHT BULBS. HE COULD NOT FIND A RECALL ON IT. I HAVE SPOKEN WITH OTHER HYUNDAI SONATA AND ELANTRA OWNERS AND THEY ARE HAVING THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242432August 8, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
"TAKATA RECALL" WHEN PUTTING THE CAR IN PARK THE KEY IS STUCK IN THE IGNITION AND WONT COME OUT WILL HAVE TO DRIVE AROUND FOR A COUPLE OF MINUTES. THIS HAVE HAPPENED SEVERAL TIMES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242606August 8, 2019
AIR BAGS, WHEELS
TL* THE CONTACT OWNED A 2013 HYUNDAI SONATA. WHILE DRIVING AT 35 MPH, THE CONTACT'S FRONT PASSENGER SIDE TIRE BLEW OUT CAUSING THE VEHICLE TO GO OVER A CURB. CONTROL OF THE VEHICLE WAS UNABLE TO BE REGAINED, THE CONTACT ATTEMPTED TO SLOW THE VEHICLES SPEED BUT CRASHED INTO A LIGHT POST. THE WINDSHIELD CAVED INTO THE VEHICLE AND THE ENGINE CAME THROUGH THE CONTROL PANEL. THE CONTACT'S WIFE ENCOUNTERED THE SIDE OF THE DOOR AND THE SIDE CURTAIN AIR BAGS DEPLOYED. IN ADDITION, THE FRONTAL AIR BAGS DID DEPLOY. THE CONTACT AND THEIR WIFE SUSTAINED INJURIES. THE CONTACT SUSTAINED A CONCUSSION, TORN LIGAMENTS, CRACKED STERNUM, CRACKED RIBS AND A FRACTURED OR CRACKED LEFT ANKLE. THE CONTACT'S WIFE SUSTAINED FRACTURED RIGHT RIBS, CONCUSSION, CRACKED STERNUM, FRACTURED RIGHT THUMB AND MEMORY LOSS, AND A POPPED BURSA SAC. BOTH INJURED REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 95,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11241935August 6, 2019
FUEL/PROPULSION SYSTEM
HELLO. MY CAR STARTED TO GET A VERY STRONG GAS SMELL COMING FROM THE ENGINE COMPARTMENT SO I MADE AN APPOINTMENT TO THE DEALER TO HAVE THEM CHECK IT. THE DAY OF MY APPOINTMENT I COULD BARELY BREATH BECAUSE THE SMALL OF GAS WAS SO STRONG. I OPENED UP THE HOOD AND I SAW GAS SPILLING ALL OVER MY ENGINE. I COULD NOT BELIEVE WHAT I WAS LOOKING AT. IF I HAD BEEN DRIVING MY CAR WOULD HAVE CAUGHT FIRE. THE MAIN GAS LINE FROM THE TANK WAS LEAKING MOST OF THE GAS OVER THE ENGINE. THE REPAIR WAS OVER A THOUSAND DOLLARS. I THINK HYUNDAI SHOULD BE HELD ACCOUNTABLE. THESE DEFECTIVE GAS LINES ARE THE REASON WHY SO MANY OF THESE CARS ARE CATCHING FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241465August 3, 2019
ELECTRONIC STABILITY CONTROL (ESC), SUSPENSION, WHEELS
MAKING A BAD KNOCKING NOICE ON DRIVER FRONT SIDE BY THE WHEEL WHEN TURNING IN ONE DIRECTION THE CAR IN THE OPPOSITE DIRECTION DRIVING ON THE HIGHWAY AND STREET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241557August 3, 2019
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
PURCHASED USED 2013 HYUNDAI SONATA HYBRID ON 1/18/2019. ON 5/22/19 HAD OIL CHANGED & REQUESTED DIAGNOSTIC DUE TO ACCELERATOR ISSUES AND HITTING HIGH SPEED BUMP. SAME ISSUE OCCURRED ALONG WITH CAR NOT STARTING ON 5/28 AND BROUGHT CAR TO DEALER ON 5/29/19. DEALER COULD NOT REPEAT ISSUE BUT REPLACED BATTERIES IN BOTH KEY FOBS. DROVE CAR TO CT (FROM NC) ON 7/12/19. CAR WAS FINE EXCEPT THE A/C WAS NOT COOLING WELL. TURNED CAR OFF & LET SIT FOR 10 MINS. IT WAS BETTER. ON 7/18/19 MY 17 YO WAS IN MOTION ON BUSY INTERSTATE 91 SOUTH IN CT. CAR DECELERATED & ALARMS RANG OUT. A WARNING ADVISED "HYBRID BATTERY FAILURE" & "SAFELY PULL OVER". SHE WAS ABLE TO DRIVE TO THE SIDE. HIGHWAY SAFETY PATROL CAME & ADVISED HER TO START CAR AGAIN. LIGHTS CAME ON BUT ENGINE WOULD NOT. HAD CAR TOWED TO LIA HYUNDAI IN ENFIELD, CT. CALLED 7/19, LEFT MESSAGE RTC. I ASKED FOR MANAGER WHO ADVISED THE SAME & SAID HE WOULD HAVE TO RUN A DIAGNOSTIC TO SEE WHAT WAS WRONG. I CALLED HYUNDAI MOTOR AMERICA & GOT A TICKET NUMBER. WAS TOLD THAT IF IT WAS THE BATTERY THEY "MAY BE WILLING TO PAY AND MAY BE WILLING TO TOW CAR BACK TO NC ONCE COMPLETED" AGAIN IF APPROVED. NEED TECH TO SUBMIT A WORK ORDER REQ AND SPECIAL TOW REQUEST IF PRIOR AUTHORIZATION WAS APPROVED. ON 7/22 A DIAGNOSTIC WAS RAN & SENT TO HMA SHOWING HYBRID BATTERY NEEDS TO BE REPLACED. I CALLED HMA & WAS GIVEN A NATIONAL TEAM TICKET. SERVICE MANAGER RICH CALLED ON 7/29 ADVISING HYUNDAI IS REQUIRING MORE TESTS & WANTS PICTURES. HE CALLED BACK TO ADVISE THAT HYUNDAI IS NOW TELLING HIM TO JUST REPLACE THE SAFETY PLUG & RELAY SWITCH. ADVISED HYUNDAI WOULD PAY 60% AND WE WOULD NEED TO PAY 40%. COST WAS $1000 BUT PART NEEDED TO BE ORDERED. CAN'T GUARANTEE THAT IT WILL WORK. I SPOKE TO NICOLETTE ON 7/29. WAS TOLD THEY WOULD ONLY PAY THE 60% AS A GOOD WILL GESTURE. CAR PURCHASED IN JANUARY 2019 AT 96610 MILES & ONLY DROVE TILL 104513.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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