Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#11127872September 6, 2018
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED WHILE DRIVING. THE CONTACT WAS CONCERNED THAT THE AIR BAGS COULD DEPLOY. THE CONTACT CALLED DORAL HYUNDAI AT (305) 722-6094 (LOCATED AT 10285 NW 12TH ST, DORAL, FL 33172) AND WAS INFORMED TO SCHEDULE AN APPOINTMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V137000 (SEAT BELT, AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER OPENED CASE NUMBER: 11529231. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124486September 5, 2018
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE ACCELERATING TO 40 MPH, THE INSTRUMENT PANEL BEGAN TO FLASH AND THE RADIO AND AIR CONDITIONING TURNED ON AND OFF. THE VEHICLE COMPLETELY SHUT OFF. THE CONTACT PULLED OVER AND ATTEMPTED TO RESTART THE VEHICLE. THE CONTACT NOTICED SMOKE AND FLAMES FROM THE DRIVER'S SIDE OF THE HOOD. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 144,000. THE VIN WAS UNKNOWN. **TR CONSUMER STATED MILEAGE ON THE CAR WAS 143,424. UPDATED 11/8/18*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11124296September 4, 2018
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V137000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SHAKER'S FAMILY HYUNDAI (LOCATED AT 674 STRAITS TURNPIKE, WATERTOWN, CT 06795, (860) 631-4200) WAS CONTACTED AND PROVIDED A LOANER VEHICLE. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124410September 4, 2018
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 75 MPH, THE ENGINE FAILED AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO DUNCAN HYUNDAI (2050 ROANOKE STREET, CHRISTIANSBURG, VIRGINIA 24073, (540) 382-2100) WHERE IT WAS DIAGNOSED THAT THE MOTOR FAILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 114-85-200. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123565August 30, 2018
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT CALLED ON BEHALF OF THE DRIVER. WHILE DRIVING APPROXIMATELY 35 MPH, THE DRIVER CRASHED INTO A PARKED VEHICLE. THE AIR BAG DEPLOYED AND INJURED THE CONTACT'S CHEST. MEDICAL ATTENTION WAS REQUIRED. THE OTHER DRIVER SUSTAINED NECK INJURIES THAT ALSO REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW LOT. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V137000 (SEAT BELTS, AIR BAGS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11123267August 29, 2018
AIR BAGS
AIRBAG WARNING LIGHT STAYS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122975August 28, 2018
ENGINE
DRIVING ON HIGHWAY...IN MOTION...FAILED TO ACCELERATE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122979August 28, 2018
ENGINE
CAR WAS TOWED TO DEALERSHIP NO SERVICE CODE SHOWED UP SAID I NEED TO BUY A NEW STARTER / AUTHORIZED REPAIR THEY DROVE IT IT STALLED THEY RESTARTED IT ENGINE CAUGHT FIRE OIL WASN'T GOING THROUGH ENGINE ETC ETC ETC DAMAGE EXTENSIVE NEEDS NEW ENGINE
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11122705August 27, 2018
SEAT BELTS, AIR BAGS
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE CONTACT WAS LATER NOTIFIED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V137000 (SEAT BELTS, AIR BAGS), WHICH INDICATED THAT PARTS WERE UNAVAILABLE. IN ADDITION, THE VEHICLE WAS INCLUDED IN THE FOLLOWING MANUFACTURER EXTENDED WARRANTY EXTENSION CAMPAIGNS: TXX3-APR 29, 2016 (ENGINE "SHORT BLOCK"), TXX7-FEB 27, 2017 (MOTOR DRIVEN POWER STEERING (MDPS) COUPLING), AND TXXA-APR 05, 2017 (CLOCK SPRING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122750August 27, 2018
ENGINE
ENGINE WAS RECALLED IN 2015, THE WARRANTY FOR THE ENGINE RECALLED WAS EXTENDED TO 10 YEARS 120,000 MILE WARRANTY. I JUST RECENTLY BOUGHT A 2011 HYUNDAI SONATA TURBO 2.0 WITH 146,000 MILES. AFTER LESS THAN A MONTH OF MY SON DRIVING IT THE ENGINE BEGAN STALLING OUT AND SMELLED OF SMOKE. I CONTACTED HYUNDAI TO SEE IF THEY WOULD PERFORM THE INSPECTION AND DO THE REPAIR WORK THEY STATED THEY WOULD NOT SINCE THE CAR EXCEEDED HAD EXCEEDED THE MILEAGE WARRANTY. I AM CURRENTLY HAVING A NEW ENGINE INSTALLED, AND WOULD LIKE THE NHTSA TO INVESTIGATE AND SEE IF I CAN GET A REIMBURSEMENT FOR THE ENGINE REPLACEMENT COST
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122365August 25, 2018
ENGINE
ENGINE OIL LIGHT KEEPS APPREARING AND THEN DISAPPEARING. OIL IS DISAPPEARING LIKE CRAZY, CAR IS STALLING ON THE ROAD. WAS GOING ABOUT 30 MILES PER HOUR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121911August 23, 2018
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V137000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HYUNDAI VILLAGE OF DANVERS (24 COMMONWEALTH AVE, DANVERS, MA 01923, (978) 646-8890) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121556August 22, 2018
AIR BAGS
MANUFACTURER RECALL CAMPAIGN 174 OPEN SINCE FEBRUARY 27, 2018 IS STILL NOT RESOLVED. 18V13700 NHTSA RECALL NUMBER. THIS IS A SERIOUS ISSUE THAT SHOULD NOT TAKE 6 MONTHS TO DEVELOP A REPAIR. PLEASE RESEARCH AND ADVISE WHEN REPAIR WILL BE IMPLEMENTED BY HYUNDAI. HYUNDAI MOTOR AMERICA (HYUNDAI) IS RECALLING CERTAIN 2011 SONATA VEHICLES. IN THE EVENT OF A CRASH, THE AIR BAG CONTROL UNIT (ACU) MAY SHORT CIRCUIT, PREVENTING THE FRONTAL AIR BAGS, SEAT BELT PRETENSIONERS, AND SIDE AIR BAGS FROM DEPLOYING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121554August 22, 2018
STEERING
ELECTRONIC POWER STEERING FAILED ON 8/21/18 ALMOST RESULTING IN COLLISION IN PARKING GARAGE WITH STATIONARY VEHICLE. ATTEMPTING TO PULL INTO A PARKING SPACE AND LOST ABILITY TO STEER THE CAR. EPS LIGHT ON DASH IMMEDIATELY ILLUMINATEE AND KNOCKING SOUND OCCURRED WHEN TRYING TO TURN STEERING WHEEL. 2011 SONATAS PREVIOUSLY RECALLED FOR EPS BOARD ISSUE BUT MINE WAS NOT COVERED. COULD BE ISSUE WITH ADDITIONAL CARS HAVING PROBLEM THAT WAS NOT IDENTIFIED IN PREVIOUS RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121666August 22, 2018
ENGINE, UNKNOWN OR OTHER
TAKATA RECALL MY 2011 HYUNDAI SONATA LIMITED HAS BEEN HAVING PROBLEMS WITH THE ENGINE NOT TURNING COMPLETELY. MY CAR IS A PUSH TO START, SO WHEN HOLDING THE BRAKE AND PUSHING THE START BUTTON THE CAR STILL HESITATES TO COME ON BUT THE LIGHTS ON THE DASHBOARD DO SO I KNOW IT'S NOT A BATTERY ISSUE. THIS HAS HAPPENED A COUPLE YEARS AGO AND I WAS STRANDED IN MY CAR AT WORK, AFTER SEVERAL TRIES IT EVENTUALLY SWITCHES OVER AND COMES ON. I'VE READ SEVERAL COMPLAINTS FROM OTHER HYUNDAI SONATA OWNERS HAVING THE SAME EXACT ISSUE, I'M HOPING HYUNDAI TAKES ACTION IN RESOLVING THIS MALFUNCTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121259August 21, 2018
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V137000 (AIR BAGS, SEAT BELTS). THE DEALER (SOUTH POINT HYUNDAI, 4610 S IH 35 FRONTAGE RD, AUSTIN, TX 78745, 877-824-3142) WAS CONTACTED AND STATED THAT THE PART WAS UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS CONTACTED AND DID NOT KNOW WHEN THE PART WOULD BE SUPPLIED TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121319August 21, 2018
ENGINE
ENGINE SEIZED UP WHILE DRIVING AGAIN. THE ENGINE WAS REPLACED 2 YEARS AGO WITH THE HYUNDAI ENGINE RECALL CAMPAIGN. THE VEHICLE HAS BEEN MAINTAINED BUT HYUNDAI WILL NOT COVER THE ENGINE EVEN THOUGH IT IS UNDER WARRANTY. I WAS DRIVING DOWN 35 IN DALLAS WITH MY 6 YEAR OLD SON AND THE ENGINE SEIZED UP AND I COULD NOT CONTROL THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120604August 17, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT'S DAUGHTER TOOK THE VEHICLE TO LAKELAND HYUNDAI (1500 W MEMORIAL BLVD, LAKELAND, FL 33815, (863) 682-1100) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V137000 (SEAT BELTS, AIR BAGS). THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL AND WANTED TO CHARGE HER FOR THE REPAIRS, CLAIMING THAT THE PARTS WERE AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120618August 17, 2018
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHENEVER THE VEHICLE WAS IN PARK, THE ENGINE WOULD OCCASIONALLY FAIL TO START. THE CONTACT WOULD HAVE TO PLACE THE VEHICLE IN NEUTRAL AND MAKE SEVERAL ATTEMPTS BEFORE THE VEHICLE WOULD START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V137000 (SEAT BELTS, AIR BAGS). THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR DIAGNOSTIC TESTING, BUT THE COMPUTER COULD NOT READ THE CODES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 186,185.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120671August 17, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
WHEN DRIVING ON THE INTERSTATE MY CAR CONTINUES TO JERK LIKE I HIT SOMETHING AND THE IMMOBILIZER INDICATOR LIGHT FLASHES ON AND OFF. I HAVE CHANGED THE BATTERY IN THE KEY FOB BUT THIS STILL HAPPENS AT LEAST ONCE A DAY. THE CAR JERKS VERY HARD LIKE YOU HIT A WALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Sonata