Hyundai Sonata Complaints (2013)

2,025 consumer complaints on file.

#11287663December 7, 2019
UNKNOWN OR OTHER
UNLOCKED DOOR WILL NOT OPEN FROM THE INSIDE OR OUTSIDE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287048December 5, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING, THE VEHICLE SUDDENLY BEGAN TO SPUTTER AND THERE WAS A BURNING ODOR COMING FROM THE ENGINE. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED AND A LOUD KNOCKING NOISE CAME FROM THE ENGINE. THE CONTACT PULLED THE VEHICLE OVER TO A MALL PARKING LOT AND LATER MANAGED TO DRIVE TO AN INDEPENDENT MECHANIC. THE CONTACT CALLED THE MANUFACTURER AND THEY PROVIDED A CASE NUMBER. THE CONTACT WAS INFORMED TO BRING THE VEHICLE TO KEY HYUNDAI OF MILFORD (566 BRIDGEPORT AVE, MILFORD, CT 06460, (203) 877-6820). THE VEHICLE WAS TAKEN TO THE SAME DEALER ON AUGUST 8, 2018 TO BE REPAIRED PER AN UNKNOWN RECALL. AT THAT TIME, THE CONTACT WAS INFORMED THAT THE ENGINE PASSED THE TEST; THEREFORE, THE ENGINE DID NOT NEED TO BE REPLACED. THE RECALL INCLUDED A WARRANTY EXTENSION UP TO 120,000 MILES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 146,000.*DT THE CONSUMER STATED THE ENGINE WAS REPLACED UNDER RECALL AND THE THROTTLE BODY WAS ALSO REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287253December 5, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I FEEL LIKE I'M INVESTING MORE MONEY INTO THIS VEHICLE THAN I SHOULD. YOU GUYS KNOW THAT THESE HYUNDAI SONATA 2013+ HAS ELECTRICAL ISSUE AND SHOULD HAVE A RECALL TO BE FIXED. MY HORN DOESN'T WORK AND MY TAIL LIGHTS ARE MELTING AFTER I JUST PAYED TO GET THEM FIXED. THIS IS A SAFETY HAZARD !!!!!!! YOU GUYS NEED TO GET THIS RIGHT , IT DOESN'T TAKE MORE THAN 24HRS TO DO A INVESTIGATION AND APPROVE THE RECALLS FOR PEOPLE TO GET THEIR CARS FIXED , I WILL NEVER BUY A HYUNDAI AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287006December 4, 2019
VEHICLE SPEED CONTROL
PRIOR TO THIS ALL STARTING THE ESC DASH LIGHT CAME ON. WE PULLED OVER, SHUT THE CAR OFF, TURNED IT BACK ON AND THE LIGHT WENT OFF. NOT SURE IF IT WAS RELATED BUT THE ACCELERATION ISSUES STARTED THE SAME DAY. WHEN PUSHING ON THE GAS PEDAL AT TIMES THE CAR DOES NOT ACCELERATE. IMMEDIATELY LEAVING OFF OF THE GAS PEDAL AND PUSHING AGAIN IT WILL THEN ACCELERATE. IT APPEARS COMPLETELY RANDOM AND HAPPENS SPORADICALLY AT DIFFERENT SPEEDS. HAPPENED 9 TIMES WITHIN 3 DAYS. 4 TIMES WITHIN THE FIRST 30 MINUTES OF A TRIP AND THEN NOT AGAIN FOR 5 HOURS. I TOOK IT INTO THE DEALERSHIP AND HAD THE BRAKE PEDAL STOPPER REPLACED WHICH IS UNDER EXTENDED WARRANTY 2 DAYS AGO AND IT JUST HAPPENED TWICE AGAIN. I ALSO COULDN'T SET THE CRUISE CONTROL WHILE GOING UP A HILL. I SET IT, LEFT MY FOOT OFF OF THE GAS AND IT IMMEDIATELY DECELERATED. THE CRUISE THEN WORKED ON A LEVEL SURFACE. AFTER A GOOGLE SEARCH THIS APPEARS TO BE A MAJOR PROBLEM WITH 2011-2013 SONATAS AND CAN BE A VERY SEVERE SAFETY ISSUE. MY HUSBAND WHO IS A TRUCK DRIVER AND GAS DRIVEN OVER 1 MILLION MILES HAS NEVER HEARD OF THIS HAPPENING. THIS DOES NOT APPEAR TO BE NORMAL WEAR AND TEAR OF A CAR. NOT SURE EXACT SPEED AT TIME OF INCIDENTS BUT BETWEEN 30-60MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11283043November 30, 2019
ENGINE
WAS DRIVING DOWN THE ROAD AT REGULAR SPEED 55MPH WHEN THE CAR QUIT WITH OUT ANY LIGHTS COMING ON OR ANY WEIRD NOISE AFTER WE GOT OFF THE ROAD WE TRIED STARTING IT AGAIN BUT NOTHING HAPPENED SO WE HAD IT TOWED TO THE NEAREST GARAGE WHERE WE WAS TOLD THE MOTOR WAS LOCKED UP. IT HAS AROUND 124,000.SEEMS TO ME THAT THIS IS A OCCURRING PROBLEM WITH THIS MOTOR AND DO NOT UNDERSTAND HOW THEY PICK AND CHOOSE WHICH ONES ARE RECALLED. SO WHAT'S A PERSON SUPPOSED TO DO WHEN IT'S YOUR ONLY TRANSPORTATION AND YOUR ON A FIXED INCOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282931November 29, 2019
ELECTRICAL SYSTEM
TAIL LIGHTS AND HEAD LIGHTS MELTED. REPLACED THE BULBS MULTIPLE TIMES AND BURNT OUT/MELTED. THE MOST RECENT TIME I TOOK MY 2013 HYUNDAI SONATA IN TO GET SERVICED I WAS TOLD I NEED TO REPLACE ALL OF THE LIGHT ASSEMBLIES SINCE THEY ALL MELTED AND THAT WAS THE ONLY FIX. THEY TOLD ME NOTHING WAS WRONG WITH THE WIRING/ELECTRIC BUT IT SEEMS ODD FOR ALL OF THE LIGHTS TO MELT EVEN AFTER BEING REPLACED FROM AFTER MELTING IN THE PAST. THEY TOLD ME AT THE DEALERSHIP THAT THIS WAS A VERY COMMON PROBLEM WITH THE SONATA BUT THERE WAS NO RECALLS OUT FOR IT SO THE ONLY THING THEY COULD DO IS REPLACE THE LIGHT ASSEMBLIES AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282235November 25, 2019
ENGINE
TOOK VEHICLE FOR A RECALL UPDATE.TO HYUNDAI OF NAPLES FLORIDA .THEY SAY ITS REPAIRED BUT THE VEHICLE GOES INTO A LYMPH MODE WHILE DRIVING , LOSES ALL ACCELERATION POWER. ALMOST HAD A TRAFFIC ACCIDENT DUE TO LACK OF ACCELERATION.DEALER SAYS ITS OK TO DRIVE. I SAID NO ITS NOT. SERVICE CONSULTANT DROVE IT AND EXPERIENCED THE SAME SYMPTOM. THEY HAVE HAD MY VEHICLE FOR OVER TWO MONTH AND THEY CAN REPAIR IT. STILL IN THERE POSSESSION.11/25/19.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282291November 25, 2019
SERVICE BRAKES, STEERING
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING 20 MPH AND MAKING A RIGHT TURN, THE STEERING WHEEL AND BRAKES SEIZED. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND THE VEHICLE SLID INTO A POLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED FROM THE SCENE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,037.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11282302November 25, 2019
UNKNOWN OR OTHER
THE CAR IS STRUGGLING TO SHIFT GEARS FROM 1ST TO 2ND AND 2ND TO 3RD. SO IF I DON'T COME TO A COMPLETE STOP THE CAR STALLS AND SLOWS DOWN WHILE IN MOTION DUE TO THE STRUGGLE OF CHANGING GEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281968November 23, 2019
UNKNOWN OR OTHER
TRANSMISSION HEAT SENSOR FAILURE, CAUSING CAR TO HAVE PROPULSION ISSUES IN TRAFFIC. THIS IS A COMPLAINT BY SEVERAL OWNERS FROM 2011 THROUGH 2014.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281388November 20, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING THE VEHICLE, AN UNKNOWN NOISE WAS HEARD FROM THE ENGINE. THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE ROD FAILED. THE CONTACT MENTIONED THAT THE ENGINE SENSOR WAS PREVIOUSLY REPAIRED AT POHANKA HYUNDAI (1770 RITCHIE STATION CT, CAPITAL HEIGHTS, MD 20743, (301) 899-0480). THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280612November 17, 2019
STEERING
STEERING COLUMN CLUNKING NOISE AND EXTRA PLAY IN HANDLING. I HAVE SEEN NUMEROUS COMPLAINTS ON-LINE AND IT'S A COMMON PROBLEM OF THE STEERING COUPLER GEAR. THIS COULD LEAD TO A DANGEROUS LOSS OF STEERING CONTROL. THIS SHOULD BE A RECALL AS DEALERS WANT $300 FOR REPLACEMENT. THE PROBLEM OCCURS ANYTIME STEERING WHEEL IS TURNED BUT WHEN DRIVING IT IS ESPECIALLY PRONOUNCED IN REVERSE AND TURNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278873November 8, 2019
ENGINE
THE RECALL FOR HYUNDAI, CAMPAIGN953 WAS TO INSTALL ENGINE SOFTWARE UPDATE FOR ALL SONATA VEHICLES FROM 2011-2018 WITH A 2.4L GDI. I HAD THE ENGINE RECALL SOFTWARE UPDATE DONE ON 3/26/19. THIS WAS INTENDED AS A WARNING SYSTEM IN THE EVENT OF ENGINE FAILURE. ON 4/15/19, WHILE DRIVING ON THE FREEWAY IN LOS ANGELES, MY ENGINE SEIZED UP, AND PUT MY LIFE AT RISK. THE SOFTWARE UPDATE DID NOT WORK, AND THERE WAS NO WARNING AT ALL. IF I HAD NOT BEEN IN THE RIGHT LANE, AND ABLE TO STEER OVER INTO A VERY NARROW SHOULDER OF THE FREEWAY, I COULD HAVE BEEN SERIOUSLY INJURED OR WORSE. THE CAR WAS TOWED TO MY MECHANIC'S LOT NEAR ME, SINCE IT WAS A SUNDAY EVENING, AND HYUNDAI WAS NOT OPEN. THE NEXT DAY, MY MECHANIC DID START THE CAR, AND SAID IT SHOULD BE FINE TO DRIVE IT THE SHORT DISTANCE TO THE HYUNDAI DEALER, LESS THAN 2 MILES AWAY, SINCE IT WAS A WARRANTY SITUATION. I GOT ONE BLOCK, AND THE ENGINE SEIZED UP AGAIN. I HAD IT TOWED THE 2 MILES TO THE DEALER. THEY DISCOVERED THE ENGINE HAD TO BE REPLACED, WHICH TOOK ALMOST 4 WEEKS. NO EXPLANATION OF THE SOFTWARE UPDATE FAILURE. SINCE GETTING THE CAR BACK ON MAY 7,2019- I HAVE HAD TOTAL ANXIETY, AND FEAR THE SAME ISSUE COULD HAPPEN. I HAD A SEVERE PANIC ATTACK ON THE FREEWAY ON MAY 10, THAT WAS TERRIFYING, AND A FRIEND HAD TO STAY ON THE PHONE WITH ME UNTIL I GOT TO WORK. I HAVE CONTACTED THE HYUNDAI CORP. LEGAL DEPT. THROUGH AN ATTORNEY, AND THERE HAS BEEN NO SATISFACTION IN COMPENSATION OR CONSIDERATION FOR THE FACT THAT DUE TO THEIR FAULTY ENGINE, AND RECALL SOFTWARE FAILURE, THEY PUT MY LIFE AT RISK! THE CUSTOMER CARE DEPT. IS THE WORST I HAVE EVER EXPERIENCED WITH ANY COMPANY, AND I AM NOW AT EXTREME FINANCIAL LOSS. THE RE-SALE VALUE HAS PLUMMETED, AND I NOW HAVE FINANCIAL STRESS BEING FORCED TO GET ANOTHER CAR I FEEL SAFE IN. I HAVE LOST TOTAL CONFIDENCE IN HYUNDAI. THIS WAS A TERRIBLE NIGHTMARE THAT IS NOT BEING RESOLVED! HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278679November 7, 2019
ENGINE
THE ENGINE COMPLETELY SHUTS OFF WHILE DRIVING AND/OR AT A STOP. ALL THE LIGHTS IN THE DASHBOARD COME ON. THIS HAS HAPPENED ON THE FREEWAY, ON THE STREETS, WHEN I PULLED INTO MY DRIVEWAY, AND PARTIALLY ON A TRAIN TRACK. THE ATTACHED PICTURE IS JUST OF ONE OF MOMENTS I CAPTURED ON VIDEO WHEN THE ENGINE DIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277998November 4, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING ON THE INTERSTATE AT 70 MPH, THE ENGINE SEIZED. THE VEHICLE WAS PUSHED OFF THE ROAD TO THE SHOULDER BY A HIGHWAY POLICE VEHICLE. THE VEHICLE WOULD NOT RESTART AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC INFORMED THE CONTACT OF AN UNKNOWN RECALL AND STATED THAT THE VEHICLE COULD NOT BE REPAIRED. THE MECHANIC STATED THAT THE MOTOR LOCKED UP AND THE MANUFACTURER WAS AWARE OF THE FAILURE. FIVE STAR HYUNDAI OF MACON (3010 RIVERSIDE DR, MACON, GA 31210, (478) 345-8927) INFORMED THE CONTACT TO HAVE THE VEHICLE TOWED TO THEIR FACILITY TO BE DIAGNOSED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 175,000. *PM CONSUMER STATED DEFECTIVE PARTS WERE AVAILABLE AT THE DEALER.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278044November 4, 2019
EXTERIOR LIGHTING
HYUNDAI IS NOT GOING TO DO ANYTHING ABOUT HUNDREDS TO THOUSANDS OF PEOPLE HAVING PROBLEMS WITH BRAKE LIGHT ASSEMBLIES MELTING. I AM ABOUT TO FILE A CLASS ACTION LAWSUIT. I AM CONCERNED THAT ME OR MY KIDS ARE GOING TO BE KILLED DUE TO THIS. THESE BULBS HAVE BEEN REPLACED HUNDREDS OF TIMES. THEY ARE BLAMING IT ON USING BULBS THAT ARE NOT PURCHASED FROM THE DEALERSHIP AND THAT IS RIDICULOUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277812November 3, 2019
ELECTRICAL SYSTEM, ENGINE
DRIVING CAR IT JUST DIED NO DASH LIGHTS CAME ON TRIED TO CHARGE START IT DID NOT WORK REPLACED BATTERY SOON AS CAR TRIED TO START SMOKE EVERYWHERE SMELL OF BURNING WIRES
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11277521November 1, 2019
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING ON AN EXIT RAMP, THE VEHICLE LOST POWER AND THE CHECK ENGINE INDICATOR FLASHED. THE CONTACT WAS ABLE TO STEER THE VEHICLE AND COAST TO THE SIDE OF THE ROAD. AFTER WAITING FOR TEN MINUTES, THE CONTACT RESTARTED THE VEHICLE, BUT IT SHUT OFF FOUR TIMES BEFORE HE REACHED HIS DESTINATION. THE VEHICLE WAS TAKEN TO SHEEHY HYUNDAI OF WALDORF (2910 CRAIN HIGHWAY, WALDORF, MD 20601, (301) 812-3318) WHERE IT WAS KEPT FOR A MONTH AND THE BATTERY WAS REPLACED. THE CONTACT WAS ABLE TO GET A LOANER VEHICLE AFTER MUCH HASSLING. THE FAILURE RECURRED FOUR WEEKS LATER AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277425October 31, 2019
VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
1.BREAK LIGHT IN BACK WINDOW REMAINS ON...AS THOUGH BREAK IS DEPRESSED, WHEN PARKED. STAYS ON 24/7! WILL NOT GO OFF! I HAVE TRIED PLACING THE TOP OF MY FOOT UP UNDER BREAK, AND LIGHTLY PULLING UP; LIGHT FLICKERS OFF FOR A SECOND...IN THIS UPWARD MOTION, AND THEN QUICKLY RETURNS TO SOLID LIGHT! 2.ACCELERATOR INTERMITTENTLY DE-ACCELERATES...WITH NO WARNING, WHICH IS DANGEROUS WHEN PULLING INTO ONCOMING TRAFFIC, OR ON HIGHWAY...WHEN TRYING TO STAY WITH THE FLOW OF TRAFFIC. I HAVE TO KEEP PUMPING ACCELERATOR, UNTIL IT "ENGAGES", ONCE AGAIN. VERY DANGEROUS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277212October 30, 2019
SERVICE BRAKES
BRAKE LIGHT MELTS INTERIOR PLASTIC CAUSING MALFUNCTION IN BRAKE LIGHTS. FIRE HAZARD. THIS IS A KNOWN ISSUE THAT HYUNDAI ADMITS BUT WILL NOT CORRECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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