Hyundai Sonata Complaints (2006)

1,047 consumer complaints on file.

#10202849September 12, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
HYUNDAI SONAT GLS/ PASSENGER AIRBAG DEACTIVATES WHEN SEAT OCCUPIED. WE PURCHASED A 2006 HYUNDAI SONATA GLS IN JULY OF 2006, IT HAS BEEN AN EXCELLENT CAR EXCEPT FOR ONE EXTREMELY DANGEROUS SAFETY DEFECT. SHORTLY AFTER WE PURCHASED THE CAR, THE PASSENGER SEAT AIRBAG DEACTIVATION SIGN WOULD COME ON WHEN MY WIFE WAS IN THE SEAT. THE MANUAL STATES THAT THE AIRBAG DEACTIVATES WHEN THE SEAT IS UNOCCUPIED OR A PASSENGER LESS THATN 50 LBS. MY WIFE WEIGHS 150 LBS PLUS. I TOOK IT TO THE DEALER, HUMBLE HUNDAI: 1ST VISIT: I WAS TOLD BY THE SERVICE MANAGER THAT HE CHECKED IT AND NOTHING WAS WRONG, SO HE COULD NOT FIX IT ----PROBLEM CONTINUED 2ND VISIT: TOLD HIM WE WERE ON TRIP OF 50 MILES EACH WAY AND LIGHT CAME ON AND STAYED ON. HE SAID HE GOT THREE DIFFERENT PEOPLE OF VARIOUS SIZES TO RIDE IN IT AND THE LIGHT WOULD NOT COME ON 3RD... CALLED THE NATIONAL HYUNDAI HEADQUARTERS.... YOUNG MAN ACTED LIKE HE DIDN'T HAVE ANY IDEA WHAT I WAS TALKING ABOUT 4- STARTED ON TRIP, LIGHT CAME ON, SO..DECIDED TO TAKE IT AND SHOW IT TO SERVICE DEPT. TOOK IT BY DEALER, MGR. NOT IN.. INSISTED THAT SERVICE PERSON DOCUMENT THE FACT THAT HE SAW THE LIGHT ON. 5: CALLED HYUNDAI NATIONAL HEADQUARTERS AGAIN, ASKED FOR A SUPERVISOR, SHE ASSURED ME THAT THE PROBLEM WOULD BE ALLEVIATED 6. SERVICE MANAGER CALLED ME AND ASKED ME TO BRING THE CAR IN. WE TOOK THE CAR IN. HIS SOLUTION WAS TO TAKE A SEAT OUT OF A CAR ON THE NEW CAR LOT AND SWAP IT OUT WITH MY SEAT. 7. THE PROBLEM IS BETTER BUT THE LIGHT STILL COMES ON OCCASIONALLY, WE HAVE TRIED ALL THE TRICKS THEY SUGGESTED TO GET THE LIGHT OFF WHEN IT COMES ON. CONCLUSION: I TOLD EACH PERSON ABOVE THAT IF WE WERE ON THE FREEWAY AT F.W. SPEEDS, HAD AN ACCIDENT AND THE AIR BAG FAILED, I WAS HOLDING THEM RESPONSIBLE. I HAVE PUT THIS IN WRITING. HYUNDAI CONSIDERS THE PROBLEM SOLVED. IT IS NOT. I EVEN ASKED THEM TO DISCONNECT THE SAFETY FEATURE WHICH CAUSES THE AIR BAG TO DEACTIVATE. THEY REFUSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202833September 12, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
COMPLAINT CENTERS ON A PATTERN OF DECEPTIVE AND MISLEADING REPRESENTATIONS BY HYUNDAI DEALERSHIP IN LAS VEGAS, PLANET HYUNDAI. CAR WAS BROUGHT TO THEM SHORTLY AFTER JULY 1, 2007, WITH A DRIVER COMPLAINT OF FAILURE TO UPSHIFT PROPERLY RESULTING IN EXCESSIVELY HIGH RPMS. DEALER RESPONDED BY RESETTING THE COMPUTER CODES AFTER CONSULTING WITH MANUFACTURER IN CALIFORNIA, ALLEGEDLY. CAR WAS RETURNED TO OWNER WITH PROMISE THAT IF THIS REOCCURRED, TRANSMISSION WOULD BE REPLACED, AS PER MANUFACTURERS DIRECTION. SUBSEQUENTLY, A WEEK LATER THE CAR WAS RETURNED TO DEALER WITH THE SAME PROBLEM. THE CAR HAS BEEN ON THE DEALER'S LOT SINCE MIDDLE OF JULY, NO WORK HAS BEEN PERFORMED, DEALER REFUSES TO REPLACE TRANSMISSION, AND CAR HAS SUFFERED EXTENSIVE BODY DAMAGE WHILE ON THE LOT. DEALER ADAMANTLY REFUSES TO PERFORM WARRANTY WORK ON CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200857August 27, 2007
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2006 HYUNDAI SONATA. WHILE DRIVING 65 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE SUDDENLY ACCELERATED TO 85 MPH. THE BRAKES WERE APPLIED, BUT THE VEHICLE DID NOT STOP UNTIL THE KEY WAS REMOVED FROM THE IGNITION. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER WAS UNABLE TO DUPLICATE OR REPAIR THE FAILURE. THE FAILURE MILEAGE WAS 25,500 AND CURRENT MILEAGE WAS 26,000. UPDATED 12-12-07. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200148August 20, 2007
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2006 HYUNDAI SONATA. WHILE BACKING OUT OF THE DRIVEWAY AT 10 MPH, THE CONTACT HEARD A HUMMING NOISE NEAR THE REAR OF THE VEHICLE. SHE TOOK THE VEHICLE TO THE MECHANIC AND THEY COULD NOT DETERMINE THE CAUSE OF FAILURE. THE CONTACT HEARD THE NOISE AGAIN AND RETURNED TO THE MECHANIC. THE BRAKES WERE CHANGED, BUT THE NOISE RECURRED. THE CONTACT HAS TAKEN THE VEHICLE TO THE MECHANIC NUMEROUS TIMES AND IS STILL WAITING FOR IT TO BE PROPERLY REPAIRED. THE CURRENT MILEAGE WAS 21,967 AND FAILURE MILEAGE WAS 8,053.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200189August 20, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL*THE CONTACT OWNS A 2006 HYUNDAI SONATA. WHILE DRIVING AT VARIOUS RATES OF SPEED RANGING FROM APPROXIMATELY 25 TO 55MPH, THE AIR BAG LIGHT ILLUMINATES INTERMITTENTLY. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE ON FOUR OCCASIONS. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 29,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199924August 17, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL*THE CONTACT OWNS A 2006 HYUNDAI SONATA. THE SIDE AIR BAG WOULD DISABLE WHEN THERE WAS A PASSENGER IN THE FRONT SEAT. THE SIZE OF THE PERSON WAS NOT A FACTOR. THE AIR BAG WORKED INTERMITTENTLY. THE DEALER STATED THAT WAS A KNOWN PROBLEM, HOWEVER HYUNDAI HAD NOT PROVIDED A REMEDY. THE FAILURE MILEAGE WAS 10 AND THE CURRENT MILEAGE WAS 8,713.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196627July 17, 2007
AIR BAGS:FRONTAL
PASSENGER AIRBAG RESTRAINT SYSTEM WILL NOT ACTIVATE EVEN WHEN PASSENGER WEIGHING 165 LBS WAS SEATED AND RESTRAINED BY SEAT BELT. HYUNDAI DEALERSHIP SAID IT WAS NORMAL FOR AIRBAG TO NOT ALWAYS BE ON AND ARE REFUSED TO FIX THE PROBLEM. THIS WAS A AN ERROR THAT NEEDED TO BE FIXED BEFORE IT LET TO SERIOUS HARM OF ANY ADULT SITTING IN THE PASSENGER'S SEAT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193274June 13, 2007
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2006 HYUNDAI SONATA. WHILE DRIVING AT NIGHT, THE RADIO AND THE HEADLIGHTS SHUT OFF WITHOUT WARNING. THE DEALER WAS ABLE TO DUPLICATE THE FAILURE, BUT COULD NOT PROVIDE A REMEDY. THEY HAVE INSPECTED THE VEHICLE ON FIVE DIFFERENT OCCASIONS. THE FOLLOWING PARTS HAVE BEEN REPLACED: THE ALTERNATOR, FUSE BOX, COMPUTER, ELECTRICAL HARNESS, AND THE BATTERY. THE FAILURE CONTINUES TO OCCUR. THE CURRENT MILEAGE IS 15,000 AND FAILURE MILEAGE WAS 9,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193140June 13, 2007
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2006 HYUNDAI SONATA. THE CURRENT MILEAGE WAS 26,000. THE VEHICLE MAKES A LOUD NOISE WHEN BRAKING. THE DEALER IS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE MILEAGE WAS 19,000. THERE WERE NO WARNING INDICATORS. THE PURCHASE DATE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190919May 16, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
SINCE NEW, PASSENGER AIR BAG LIGHT WORKED INTERMITTENTLY, HOWEVER, ONLY WHEN 120 POUND WIFE IN SEAT. TAKEN TO DEALER 4 TIMES, NO PROBLEM FOUND. CONTACTED CONSUMER AFFAIRS OF HYUNDAI. HAVE BEEN TOLD THE SYSTEM WAS WORKING PROPERLY. DEALER TECHNICIAN ADVISED ME IF AIRBAG LIGHT OFF WARNING LIGHT ILLUMINATED WITH WIFE IN SEAT, SYSTEM DETERMINED NOT NECESSARY TO DEPLOY BAG. UNDER EXACT SAME CIRCUMSTANCES AIR BAG LIGHT MAY OR MAY NOT ILLUMINATE. NO PATTERN IN THE ON/OFF CIRCUMSTANCES. OWNER MANUAL STATED IF LIGHT ILLUMINATED WITH PASSENGER IN SEAT, HAVE PASSENGER SIT IN BACK SEAT, AND YET DEALER CLAIMED OKAY TO SIT IN SEAT WITH WARNING ILLUMINATING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190526May 11, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL*THE CONTACT OWNS A 2006 HYUNDAI SONATA. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING LIGHT CONSTANTLY ILLUMINATES, EVEN WHEN AN ADULT IS SITTING IN THE PASSENGER SEAT. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE OCCURS INTERMITTENTLY. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 11,000 AND THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 06/08/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188049April 16, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL*THE CONTACT OWNS A 2006 HYUNDAI SONATA. THE AIR BAG INDICATOR LIGHT ILLUMINATED INTERMITTENTLY WHEN A PASSENGER WAS SEATED. THE DEALER REPLACED THE SEAT AND THE SENSOR/MODULE. HOWEVER, THE FAILURE STILL EXISTED. THE CONTACT HAS REPAIR INVOICES. THE CURRENT MILEAGE IS 21,000 AND FAILURE MILEAGE WAS 6,000. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186894April 3, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
I AM CONCERNED THAT THE PASSENGER AIRBAG IS NOT FUNCTIONING PROPERLY ON MY 2006 HYUNDAI SONATA LX. THERE ARE COUNTLESS TIMES THAT A PASSENGER IS SITTING NEXT TO WHILE I AM DRIVING AND THE "PASSENGER AIRBAG OFF" INDICATOR IS LIT SPECIFYING THAT THE AIRBAG WILL NOT DEPLOY IF AN ACCIDENT HAPPENS. I ASKED HYUNDAI ABOUT THIS ISSUE AND THEY KEEP TELLING ME THAT THE "ECU HAS DETERMINED THAT YOUR PASSENGER IS SITTING IN A POSITION THAT WILL BE BETTER NOT TO HAVE THE AIRBAG DEPLOY. TRY ADJUSTING THE SEAT AND HAVE THE PASSENGER MOVE AROUND ETC". OR THEY TELL ME THAT MY PASSENGER DOES NOT WEIGHT ENOUGH (115 LBS IS PLENTY). THANK YOU FOR YOUR HELP IN RECTIFYING THIS SITUATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186901April 3, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL*THE CONTACT OWNS A 2006 HYUNDAI SONATA. THE PASSENGER'S SIDE AIR BAG OFF INDICATOR REMAINED ILLUMINATED. THE CONTACT STATED THAT THE INDICATOR ONLY ILLUMINATED WHEN A PASSENGER ENTERED THE VEHICLE. THE DEALER COULD NOT DETECT ANY FAILURE, AND STATED THAT THE AIR BAG INDICATOR ILLUMINATED DUE TO THE PASSENGER SITTING INCORRECTLY. THE CURRENT AND FAILURE MILEAGE WERE 27,000.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186910April 3, 2007
SEAT BELTS
TL*THE CONTACT OWNS A 2006 HYUNDAI SONATA. WHILE DRIVING 35 MPH THE CONTACT'S VEHICLE STRUCK ANOTHER VEHICLE. THE PASSENGER'D SIDE SEAT BELT HARNESS FAILED TO SECURE THE PASSENGER DURING THE CRASH. THE DEALER HAD NOT INSPECTED THE VEHICLE TO DETERMINE THE CAUSE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGE WERE 40,000.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10182335February 12, 2007
ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION
TL*- THE CONTACT STATED THAT THE 2006 HYUNDAI SONATA LX, HAD PROBLEMS WITH THE TRANSMISSION SLIPPING. WHILE DRIVING AT 10 MPH AND TRYING TO MAKE A RIGHT TURN THE VEHICLE STARTED TO MAKE A RACING ROARING NOISE. THIS HAS HAPPENED ON TWO OCCASIONS. THE VEHICLE CONTINUED TO GO 10 MPH, BUT HE COULDN'T STOP IT. HE APPLIED THE BRAKES, AND THE VEHICLE WOULDN'T STOP. THE CONTACT SAT ON THE SIDE OF THE ROAD FOR A FEW MINUTES, TURNED OFF THE VEHICLE LET IT SIT. HE STARTED THE VEHICLE, AND DROVE HOME WITHOUT ANY PROBLEMS. THE CONTACT DID TAKE THE VEHICLE TO DEALERSHIP AND THEY DID A DIAGNOSTIC AND FOUND NOTHING WRONG WITH THE VEHICLE. THE CONTACT STATED THAT THIS HAS HAPPENED ON 2 OCCASIONS AND THE DEALERSHIP DID CONTACT THE MANUFACTURER. THE MANUFACTURER TOLD THE DEALERSHIP TO MAKE SURE THE MOTOR MOUNTS WERE TIGHTENED, AND TO CHECK AND CLEAN ALL TERMINALS. THIS WAS DONE IN JANUARY 10, 2007. THE CONTACT HASN'T HAD ANY OTHER PROBLEMS SINCE. THE CONTACT WANTED NHTSA TO BE AWARE OF THIS PROBLEM, HE HAS SENT THE MANUFACTURER A LETTER REGARDING THIS PROBLEM ON 01/20/07 AND HADN'T GOTTEN ANY RESPONSE. THE CURRENT MILEAGE WAS 7050.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10179108January 19, 2007
VEHICLE SPEED CONTROL
TL* - WHILE DRIVING UP A HILL AT A SPEED OF 30 MPH, THE CONTACT WAS APPLYING THE BRAKE PEDAL TO SLOW DOWN, BUT THE ACCELERATOR PEDAL BECAME STUCK, CAUSING THE ENGINE TO ROAR LOUDLY. THE VEHICLE ACCELERATED UNEXPECTEDLY AND THE CONTACT TRIED TO APPLY THE BRAKE PEDAL, BUT THE PEDAL WOULD ONLY GO DOWN APPROXIMATELY AN INCH. THE CONTACT CONTINUED TO APPLY BRAKE PEDAL WITH BOTH FEET, BUT WITH NO RESULTS. AT THIS POINT CONTACT WENT TO THE MIDDLE LANE OF THE ROAD CHANGING THE VEHICLE FROM AUTOMATIC TRANSMISSION TO MANUAL MODE. THE CONTACT DOWN SHIFTED FROM 5 TO 4 GEAR WHILE THE ENGINE WAS STILL REVVING . AT THIS POINT CONTACT TURN THE IGNITION OFF, BUT THE ENGINE DIDN'T GO OFF CAUSING THE CONTACT TO REAR END ANOTHER VEHICLE AT A SPEED OF 30 MPH. TWICE BEFORE THIS ACCIDENT, THE CONTACT EXPERIENCE THE BATTERY LOSING POWER TO THE VEHICLE. THE FIRST INCIDENT OCCURRED 24 HOURS AFTER PURCHASING THE VEHICLE AND THE SECOND WAS IN DECEMBER 06. WHEN THE CONTACT TOOK VEHICLE TO THE DEALER THEY STATED THAT THERE WASN'T ANYTHING WRONG WITH THE VEHICLE. THE CONTACT CAN PROVIDE COPIES OF INVOICE REPAIR AND POLICE REPORT. *JB UPDATED 02/21/07. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10176934December 26, 2006
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL* - THE CONTACT STATED THAT AIR BAG LIGHT DIDN'T ALWAYS TURN ON WHEN SOMEONE SAT ON THE PASSENGER'S SIDE OF THE VEHICLE. THE MOST COMMON PASSENGER WEIGHED 120 LBS, AND THE FAILURE OCCURRED ABOUT 50% OF THE TIME. IF THIS LIGHT WAS ON AT THE BEGINNING OF A TRIP IT USUALLY STAYED ON FOR THE DURATION OF THE TRIP. THE CONTACT SAID THAT HE NOTICED THIS PROBLEM ON 11/1/2006 ,AND HE TOOK VEHICLE TO THE DEALERSHIP ON DECEMBER 1, 2006. THE SERVICE DEPARTMENT INFORMED HIM THAT THEY HAD TO ORDER A SEAT SENSOR FOR VEHICLE. THE DEALERSHIP GAVE HIM A LOANER VEHICLE, 2006 OR 2007 HYUNDAI SANTA FE, AND HE NOTICED THAT THE SENSOR LIGHT HAD THE SAME FAILURE AS HIS SONATA. THE CONTACT DID TAKE THE SANTA FE BACK TO THE DEALERSHIP, WHO GAVE HIM ANOTHER VEHICLE. THE SECOND LOANER VEHICLE WAS A 2007 SONATA, AND HE NOTICED THE SAME FAILURE. THE CONTACT STATED THAT THE DEALERSHIPHAD OTHER COMPLAINTS ABOUT THIS SAME FAILURE. THE DEALERSHIP CALLED HIM ON 12/26/06 TO INFORM HIM THAT ORDERED PART WAS IN, AND THE VEHICLE COULD BE BROUGHT IN FOR REPAIR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177018December 26, 2006
ELECTRICAL SYSTEM, AIR BAGS
AIR BAG OFF LIGHT ILLUMINATES INTERMITTENTLY WHEN PASSENGER (130+ LBS) IS SEATED PROPERLY IN FRONT PASSENGER SEAT, INDICATING THE AIR BAG WOULD NOT GO OFF. HAVE HAD THIS PROBLEM REPEATEDLY AND RANDOMLY SINCE PURCHASING THE VEHICLE 9/05, AND HAVE REQUESTED ACTION AT EACH WARRANTY SERVICING. (22,500 MI CURRENTLY) EACH TIME THE DEALER SERVICE DEPARTMENT CLAIMS THE DIAGNOSTICS DO NOT FIND A PROBLEM AND THE AIR BAG SENSOR IS WORKING PROPERLY. THEY SAY THERE ARE NO SERVICE BULLETINS OR RECALLS FROM HYUNDAI ON THIS PROBLEM. HOWEVER THERE ARE AT LEAST 15 COMPLAINTS ON THIS WEBSITE ABOUT THIS PROBLEM AS OF 12/06. I AM VERY UPSET BY THIS APPARENT LACK OF CARING ON HYUNDAI'S PART ABOUT THE SAFETY OF THEIR PASSENGERS. JUST BECAUSE THE INTERMITTENT PROBLEM CAN'T BE REPRODUCED AT THE DEALER'S DOES NOT MEAN THAT THE PASSENGERS ARE NOT EXPERIENCING THE PROBLEM. THERE HAS GOT TO BE A WAY TO ISOLATE THE PROBLEM EVEN IF IT CAN'T BE OBSERVED IN THE MOMENT, EVEN IF IT MEANS REPLACING THE PARTS IN THE SEQUENCE TILL THE PROBLEM GOES AWAY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176530December 19, 2006
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL* - THE CONTACT IS HAVING PROBLEMS WITH THE PASSENGER SIDE AIR BAG LIGHT, IT WOULD NOT TURN OFF. THE CAR WAS TAKEN BACK TO DEALERSHIP TWICE (MEDILD HYUNDAI), AND THE CONTACT WAS TOLD THAT SEAT COVER WAS THE REASON WHY THE LIGHT STILL ON. THE CONTACT SAID THAT SHE TOOK THE SEAT COVER OFF AND THE LIGHT STILL DID NOT GO OFF. CONTACT SAID THAT THE DEALER TOLD HER THAT A PERSON WOULD HAVE TO BE AT LEAST 110 POUNDS FOR THE AIR BAG TO WORK. THE CONTACT DOSE NOT HAVE RECORD OF SERVICE, BECAUSE CAR IS UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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