Hyundai Sonata Complaints (2020)

198 consumer complaints on file.

#11625131November 14, 2024
Chest Clip, Buckle, Harness
I have the Chicco Fit360 and the magnetic chest clip is no longer magnetic it was coming apart with little to no movement. I would buckle the chest clip and then move it to put it in position and it would come apart. I know this is a common problem with this particular car seat and something needs to be done before a child dies or gets seriously injured because the chest clip comes apart while driving!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625342November 14, 2024
FUEL SYSTEM, GASOLINE, FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK
The contact owns a 2020 Hyundai Sonata. The contact stated while the contact was refueling the vehicle, the fuel was coming back out of the fuel tank onto the ground surface. The contact stated that the failure had occurred while traveling out of town. In addition, the contact stated that the failure had occurred several times and the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed a failed fuel tank sensor. The contact was informed that the fuel tank sensor light. The contact stated that when the independent mechanic pulled out the rear seat to perform the repair, the mechanic noticed that the metal sheet under the rear seat was fractured due to the pressure of the fuel tank. The vehicle was not repaired. The contact was advised to take the vehicle to the dealer. The vehicle was taken to the dealer, however the dealer declined the repair. The contact was advised not to drive the vehicle and informed that the vehicle was a ticking bomb. In addition, the contact was advised to take the vehicle to a collision shop, prior to the repair being performed. The vehicle was not repaired or diagnosed by an independent mechanic or the dealer. The contact's insurance declined the repair stating that the failure was due to a manufacturer defect. The manufacturer was made aware of the failure and a case was filed. In addition, the contact was informed that the repair was not covered under warranty because the contact was the second owner of the vehicle. In addition, the contact's vehicle mileage was above the 60,000 mileage warranty coverage. The failure mileage was approximately 99,230.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619567October 13, 2024
FUEL/PROPULSION SYSTEM
I was driving back from Atlanta, GA to Pensacola, FL when we noticed our fuel level dropping significantly. We stopped in West Point, GA to see what was going on. We turned the car off and back on after 3 minutes and car made a weird vibration. Then the fuel level was rising back to normal but my wife was in the backseat with our [XXX] and she noticed the seat was rising and creating a lot of heat. We pulled over again and noticed it wasn't going down. Luckily there was a mechanic at this gas station and he informed us that the fuel tank expanded and to NOT drive the vehicle. We we're driving alongside my parents so we got in their car and drove back to Pensacola to get a truck and tow attachment cause a tow truck would've costed us $2,500 to tow back to Pensacola. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619292October 11, 2024
FUEL/PROPULSION SYSTEM
The component that failed is the fuel tank system. While driving, the fuel tank expanded, causing significant damage to the rear section of the vehicle. This issue resulted in the rear seat rising up, and the bottom rear seat cushion detaching from its securing clamps. The check engine light came on, and gas started leaking from the fuel cap. The fuel tank has moved upward by about 3 to 5 inches, no longer resting on the factory fuel tank straps. The sheet metal underneath the rear seat was crumpled, and the fuel pump access cover bent. The vehicle is currently at College Park Hyundai and is available for inspection upon request. My safety and the safety of my children were significantly compromised. The loud popping noise startled us, and the fact that the rear seat lifted and detached posed a serious risk to the passengers in the back seat. Additionally, the gas leak created a fire and explosion hazard, putting all occupants of the vehicle and other drivers on the road at serious risk. This incident potentially violates the Fuel System Integrity (49 CFR 571.301) regulation, which ensures that a vehicle's fuel system is designed to prevent leaks and fire hazards. Moreover, the unexpected movement and detachment of the rear seat could be a breach of Occupant Protection (49 CFR 571.207 and 571.208), which govern the safety of seating systems and occupant crash protection. The issue has been confirmed by the service center at College Park Hyundai, where the vehicle is currently being inspected and evaluated. The vehicle is being inspected by the manufacturer’s authorized service center at College Park Hyundai. It has not yet been inspected by police or insurance representatives at this time. The check engine light came on immediately after the loud popping noise and the detachment of the rear seat cushion. Additionally, the gas gauge suddenly dropped to empty after the incident, even though the tank was not empty prior to the malfunction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618701October 8, 2024
FUEL/PROPULSION SYSTEM
Gas tank replaced three times and failed each installation (excess pressure)leaked gas with riders in car. I was a LYFT driver .YES car can be seen at MAUI HYUNDAI SERVICE DEPT 260 HANA Highway. Kahului, HI. 96732 Car needs another gas tank and Manager at Service Dept tells me there is only one gas tank available, the type we installed. FARMERS INSURANCE HAS SEEN PHOTOS OF THE BAD GAS TANK. Service department was not aware of this gas tank issue...told me you must have run over some debris (not true) HYUNDAI has received my complaint but not replied yet.Engine warning light came on went off came on Took car to dealer for service
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617570October 1, 2024
ELECTRICAL SYSTEM
Over the last 3 months at least a dozen times the 12v auxiliary battery is completely dead after parking the car outdoors for an hour or so. This poses a safety issue, especially at night because you cannot easily access the car. You have to fumble around trying to get the key hole cover off in order to use the key supplied in the fob. Once you get access, you then have to press the 12v reset button in order to get the car started. This issue has been reported on the Hyundai sonata forums since the introduction of the 2020 sonata. At this point the dealer has not been able to find the issues as they say it has been occur while they have the car. Asking for the problem to occur while they are watching is unrealistic . Their calls to Hyundai tech support has been useless as they claim to have not heard of this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617260September 30, 2024
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2020 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, there was an abnormal gasoline odor inside the vehicle, after which the vehicle lost motive power. The contact pulled over to the shoulder of the roadway, moved the rear seat, and observed that the fuel pump was protruding upwards. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the purge valve, resulting in damages to the fuel pump and fuel tank. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616071September 23, 2024
FUEL/PROPULSION SYSTEM, SEATS
I had the check engine light come on about 4 times in my 2020 Hyundai Sonata 1.6L this year in 2024. I took the car to a technician to get looked at each time it came on. The codes and bulletins kept pointing to fuel system issues. Each time, every service tech said it was a small issue and claimed to fix the issues. The final time a tech seen it lifted the rear seat and found out that the gas tank expanded and the back seat buckled up. The backseat metal frame is bent and messed up. I was flagged down by several drivers ?that noticed gasoline leaking from my driverside rear. My child and I were in dang? er and had to pull on the side of a major highway and stay several hours until someone picked us up. The problem has been confirmed by the hyuandi service center. They said another vehicle experienced this same issue. I was in fear for my life and my child's life because it could have caught fire and/or exploded.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613235September 7, 2024
ELECTRICAL SYSTEM
Blower motor stopped working. Same issue has now happened on my 2021 Hyundai Sonata Limited. I have been waiting now three months to have my 2020 Sonata to be fixed. Hyundai technician said the wiring harness had a crack and it’s why my 2020 Sonata’s Blower motor stopped working. It’s now three months since they diagnosed and ordered the wiring harness but supposedly it’s still on back order and I’m left with a hot car this entire summer and possibly a cold car come this winter. Now it looks like I will have the same issue with my 2021 Hyundai Sonta Limited leaving me with two cars without A/C or Heat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612913September 5, 2024
FUEL/PROPULSION SYSTEM
There is an issue with the 2020+ Hyuandai sonatas and Kia K5 models. The valves in my gas tank had failed. Causing pressure and gas vapors to be trapped inside the tank. The pressure in my tank has swollen my gas tank to the point where it’s bent the metal frame underneath my backseat, lifting my backseat off its base. My car is a literal tricking time bomb because the tank will eventually burst. There’s also a strong smell of gas coming from underneath the backseat. There’s been a new story on this issue already. Kia has acknowledged the issue and did recalls. Hyundai has not. Many owners of the Sonata are having this same exact issue according to Reddit posts. I took my vehicle to the dealer, got it diagnosed, was quoted $2900+. I was told it was an extreme safety hazard due to the pressure in the tank and the gas leak. The tank has swollen so much that it’s pressing against the exhaust. I’m out of warranty and they expect me to pay out of pocket. I have no where near $3000. I use my car for work and have no choice but to drive it. Please help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611960August 31, 2024
FUEL/PROPULSION SYSTEM
(August 29th) My girlfriend and I were driving in my 2020 Sonata, when the check engine light turned on and my gas gauge dropped from being full to then only half way. About an hour later, driving back home we heard a loud pop as if something exploded. Next day, I took my car to the Autonation Hyundai dealership and after taking a look at my car they quoted me about $6,000 to get my fuel tank and charcoal canister replaced. Our safety was put at risk due to the fact that had the damage been any worse, it could have caused the car to possibly explode or give out while driving on the highway, and in turn would put many more lives at risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611414August 28, 2024
ELECTRICAL SYSTEM, VISIBILITY/WIPER
Improperly seated strip fuse High Resistance Connection on the IG-2 40amp blower motor fuse receptacle causing melting of plastic fuse box components and ultimately failure of blower motor circuit and potentially loss of other circuits. Loss of blower motor leads to loss of cabin HVAC as well as loss of front windshield defrost ability during adverse driving conditions. Not only does this pose a potential electrical fire hazard, but a safety hazard due to inability to clear windshield from loss of defrost feature. Brief research finds this to be a very common problem with these vehicles. Manufacturer's recommendation is complete replacement of engine bay wiring harness. Problem begins as intermittent, but leads to total circuit failure over time if not identified.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611435August 28, 2024
FUEL/PROPULSION SYSTEM
Gas tank is swelling causing the rear seats to pop up
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610285August 22, 2024
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
On July 15th I was driving away from work and my car suddenly stopped accelerating. I was able to get it towed to a body shop I previously had it repaired at. They said the battery system was blowing a fuse when it would become undrivable. They took it to the local Hyundai dealership where they applied a new software update related to the battery management system. This did not solve the issue, it continues to stop while in traffic and the dealership refuses to do anything to figure out the cause.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610090August 21, 2024
STRUCTURE
The contact owns a 2020 Hyundai Sonata. The contact stated that upon exiting the vehicle during a rainstorm, she became aware that water had filled the interior of the rear driver's side door panel, which began to leak when the door was open. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine how the water was entering the door panel. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609395August 19, 2024
FUEL/PROPULSION SYSTEM, SEATS, UNKNOWN OR OTHER
Took a trip to Nashville so I left Memphis Saturday morning hole on the road heading to Nashville I was at least 30 minutes fork the city my car began to jerk very bad suddenly my file light came on so I stopped at a gas station the file light came on telling me I needed gas the had was on the E but my mileage to e said 117miles. So I was like ok that’s weird after I put gas in my car I got back on the road my gas hand went from full to half way and I was not even on the road for 40 minutes so as we get closer to Nashville my car starts jerking very bad I hear a noise that sounded like a bag or a piece of paper being crumbled up I turn around to find my rear seat up in the air I knew it was not normal at all looks like it was a lot of pressure for the frame of a car to stand up like that I definitely knew something was wrong when that happened I instantly started to smell gas very loud smell of gas I then start to do my research and I see Kia’s and Hyundais are dealing with gas tank expansions so at this point I am scared for my life I’m in my car and I’m dealing with a issue like this. I instantly call my dealership and schedule to have my car towed to the dealership out in Nashville. They called me that Monday confirming the gas take had expanded and caused a significant amount of floor damage to my vehicle I am currently waiting trying to see what is Hyundai going to do about this issue that is my only transportation and having to deal with this then find another way back home has been very stressful and just to know that I could have lost my life in that car is even more traumatic
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609465August 19, 2024
ELECTRICAL SYSTEM
Sudden failure of the electrical system with warning that the hybrid battery was in operable. I parked the car, turned it off, reset the 12 V battery, and the car restarted and operated normally. This problem with the 12 V battery needing reset has happened dozens of times while I was parked. This is the first time it has happened while I was driving the vehicle. A sudden disabling of the vehicle without warning poses a safety concern so I thought it best to report the problem. The local Hyundai dealership has heard of this problem, but they are unable to diagnose or repair it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607388August 8, 2024
ELECTRICAL SYSTEM
Multi fuse controlling the A/C blower has burned out 3 times in the past year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607405August 8, 2024
FUEL/PROPULSION SYSTEM, SEATS
Fuel tank has expanded to the point that my vehicle is deemed not safe to drive. As pressure in the tank is unable to be stabilized. Only had the car for about 70 days since the date of purchase. Repairs are about $3900. In short as told by the dealership service department, my car could blow up at any time. This is not safe, at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606576August 5, 2024
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2020 Hyundai Sonata. The contact stated while driving at an undisclosed speed, there was an abnormal gasoline odor inside the vehicle. The contact then heard a loud pop and pulled over to the shoulder of the roadway. After a visual inspection, the contact observed gasoline leaking from the fuel tank filler neck, even though the access door and gas cap were both securely closed. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the canister purge valve, causing the fuel tank to swell, resulting in damages to the fuel pump. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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