Hyundai Sonata Complaints (2015)

1,208 consumer complaints on file.

#11130377September 20, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION CLUTCH SLIPPED ON SEVERAL OCCASIONS. MCGRATH CITY HYUNDAI (6720 WEST GRAND AVENUE, CHICAGO, ILLINOIS 60707, (773) 889-3030) WAS MADE AWARE OF THE TRANSMISSION FAILURES AND PERFORMED A DIGITAL LINE TRANSMISSION ASSESSMENT OF THE VEHICLE; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROVIDED THE CONTACT WITH CASE NUMBER: 11611171. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129176September 12, 2018
SERVICE BRAKES
WHILE DRIVING 65 MILES ON THE HIGHWAY, VEHICLE STARTED A RINGING NOISE AND AN ERROR MESSAGE APPEARED ON SCREEN "HYBRID SYSTEM WARNING! SAFELY STOP AND DO NOT DRIVE." AFTER THAT, "CHECK BRAKE ." APPEARED AND THE TWO MESSAGES KEPT SWITCHING BACK AND FORTH. THE VEHICLE THEN STARTED TO SLOW DOWN BY ITSELF AND THE BREAK PUSHED DOWN TO THE FLOOR BY ITSELF. THE BRAKES STARTED GRINDING AND I LOST CONTROL OF THE VEHICLE AND THE VEHICLE STOPPED MOVING, ON THE HIGHWAY, WITH A SEMI RIGHT BEHIND ME. THE VEHICLE DID NOT ALLOW ME TO SAFELY STOP, IT STOPPED ON IT'S OWN. IF IT HAD NOT BEEN FOR A SHOULDER CLOSE ENOUGH TO COAST TO IT, A MAJOR ACCIDENT WOULD HAVE OCCURRED. I WAS AN HOUR AWAY FROM HOME AND IN ORDER TO GET HOME I HAD TO KEEP PULLING OVER, CUTTING OFF VEHICLE, WAIT A FEW SECONDS, DRIVE AGAIN, PULL OVER, AND WAIT. I WAS ALMOST IN THREE ACCIDENTS. WHEN I GOT HOME, I DID SOME RESEARCH AND FOUND MORE HYUNDAI OWNERS WITH THE SAME ISSUE. I TRIED DRIVING IT BUT ONCE AGAIN, IT DID THE SAME THING, IN THE MIDDLE OF TRAFFIC. I HAD TO HAVE THE VEHICLE TOWED TO THE DEALERSHIP BECAUSE DRIVING THE VEHICLE IS A SAFETY ISSUE. THE DEALERSHIP CONTACTED ME AND SAID THAT THE VEHICLE IS NOT UNDER WARRANTY AND THAT I HAVE TO PAY $2700. SINCE THIS IS HAPPENING WITH OTHER VEHICLES, AND IT IS A SAFETY ISSUE, I FEEL HYUNDAI SHOULD FIX IT. I HAD A SIMILAR ISSUE A FEW MONTHS AGO WHERE THE VEHICLE COMPLETELY STOPPED WHILE I WAS DRIVING 45 MILES, IN TRAFFIC, WITH ERROR MESSAGE,HYBRID SYSTEM WARNING! SAFELY STOP AND DO NOT DRIVE." THE VEHICLE DOES NOT LET YOU SAFELY STOP, IT JUST STOPS. THAT ISSUE WAS UNDER WARRANTY. THERE IS SOMETHING WRONG WITH THE HYBRID SYSTEM. I CALLED HYUNDAI OF AMERICA TO SEE IF THEY WOULD BUY IT BACK OR HELP ME OUT AND THE REPRESENTATIVE WAS VERY RUDE AND SAID NO. HYUNDAI DOESN'T CARE ABOUT THE SAFETY OF THE CONSUMER, JUST THE MONEY. PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124071September 3, 2018
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
VEHICLE STALLS. RANDOMLY. ACCELERATION STALLS RANDOMLY. ENGINE DIES PARKED RANDOMLY. SEEMS SO DECELERATE/BRAKE/. DRAG WHILE DRIVING. RECALL O COMPORT N PROGRAM ONLY. WARRANTY FOR ORIGINAL OWNER ONLY. RECALLED MADE IN. 2011-2014 SONATA MY 2015 SONATA SPORT HAS THE SAME ENGINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123390August 30, 2018
UNKNOWN OR OTHER
I WAS DRIVING THE CAR AND ALL OF A SUDDEN IS JUST DIED. NOT SURE WHAT PROBLEM WAS. CAN'T BE A BATTERY PROBLEM CAUSE THE CAR WAS RUNNING. ROADSIDE ASSISTANCE TRIED TO START THE BATTERY BUT THAT IS NOT THE PROBLEM. I HAVE READ ALL OVER THE INTERNET WITH COMPLAINTS OF THIS HYBRID CAR JUST SHUTTING DOWN WHILE DRIVING. THIS IS A SERIOUS SAFETY RISK AND A ONGOING PROBLEM. THE CAR IS A DEATH TRAP AND I REFUSE TO DRIVE IT ANYMORE. THE CAR ACCELERATION IS MET WITH A PAUSE WHEN TAKING OFF AS WELL. I WAS EXPLAINED ITS WHEN THE CAR SWITCHES FROM BATTERY TO ENGINE FOR POWER. IT'S A SAFETY ISSUE AS WELL GIVEN YOU COULD PUT YOURSELF OUT INTO A INTERSECTION AND NOT HAVE ENOUGH POWER OR THE HESITATION CAN PREVENT YOU FROM GOING. THE CAR IS THE WORST MADE CAR I HAVE EVER OWNED. I REFUSE TO DRIVE THIS CAR WITH ME OR MY DAUGHTERS LIFE IN JEOPARDY DUE TO THE PROBLEMS WITH THE VEHICLE. PLEASE FORWARD A COMPLAINT TO HYUNDAI CORPORATE OFFICE AS I WILL DO THE SAME. THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123061August 28, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA. WHILE ATTEMPTING TO STOP THE VEHICLE AND DEPRESSING THE BRAKE PEDAL, THE BRAKING DISTANCE WAS EXTENDED AND THE BRAKE PEDAL HAD TO BE FORCEFULLY DEPRESSED. DURING THE FAILURE, THE STEERING WHEEL AND BRAKE PEDAL WOULD SHAKE AND VIBRATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT BRAKE ROTORS AND BRAKE PADS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT EVENTUALLY THE FAILURE RECURRED. THE CONTACT INDICATED THAT THE FRONT ROTORS AND BRAKE PADS WERE REPLACED ON SEVERAL OCCASIONS BETWEEN 39,000 AND 70,000 MILES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122393August 26, 2018
EXTERIOR LIGHTING
OCCASIONALLY WHEN APPLYING THE LEFT BLINKER SWITCH TO MAKE A LEFT HAND TURN IT WILL TAKE 5-10 SECONDS FOR IT TO START WORKING AND SOMETIMES WHEN I TURN THE LEFT BLINKER ON, THE RIGHT SIDE STARTS BLINKING FOR A WHILE THEN IT WILL AUTOMATICALLY SWITCH TO THE LEFT. THIS HAS BEEN GOING ON FOR THE PAST FEW WEEKS. DEALER WANTS $125 JUST TO LOOK AT THE CAR PLUS WHAT EVER THE SERVICE / PARTS WILL BE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122160August 24, 2018
SEAT BELTS
SEAT BELTS ARE NOT RETRACTING PROPERLY AND ARE UNSAFE, NOT FUNCTIONING. DEALERSHIP REFUSES TO REPAIR THE DRIVERS SIDE SEAT BELT WHICH IS THE WORSE, FOR LESS THAN $700 THIS IS RIDICULOUS. MANY RECALLS ON SONATA OF PRIOR YEARS REGARDING SEAT BELTS AND IT NEEDS TO BE EXTENDED TO INCLUDE 2015. THIS HAS BEEN A PROBLEM FOR SEVERAL MONTHS. I AM SHOCKED HYUNDAI WONT REPAIR WHAT IS CLEARLY A MANUFACTURER DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121340August 21, 2018
UNKNOWN OR OTHER
ON 08/12/2018, I WAS DRIVING MY CAR ON THE HIGHWAY WHEN THE ELECTRONIC DISPLAY INDICATED THAT I WAS TRAVELING AT 65 MPH WHEN I WAS HAD SLOWED FOR TRAFFIC. WHEN I PULLED OFF THE HIGHWAY AT AN EXIT THE DISPLAY INDICATED THAT I WAS TRAVELING AT 65 MPH WHEN I WAS AT A FULL STOP. I THEN NOTICED THAT WHEN DRIVING THE CAR THE MANUAL TACHOMETER WAS WORKING AND SPEEDOMETER SHOWED THE ACTUAL SPEED OF CAR OF 40 MPH WHILE THE ELECTRONIC DISPLAY SHOWED THE SPEED OF 65 MPH. WHILE DRIVING I NOTICED I COULD NOT SCROLL THROUGH THE MENUS ON THE ELECTRONIC DISPLAY AND THE ONLY THING SHOWING WAS 65 MPH. I PULLED OFF THE ROAD AND TURNED OFF THE CAR AND THE DISPLAY STILL SHOWED 65 MPH EVEN THOUGH CAR WAS OFF AND DOORS WERE OPEN. AFTER STARTING THE CAR AGAIN TO DETERMINE IF WORKING, ALL FUNCTIONS STOPPED WORKING. THE CAR SHOWED TRAVELING AT 65 MPH, EVEN THOUGH DRIVING TO PARKING SPOT, AND THE TACHOMETER, SPEEDOMETER, GAS LEFT INDICATOR, CAR MILEAGE, TEMPERATURE DISPLAY ALL STOPPED WORKING. THE RADIO AND NAVIGATION CONTINUED TO WORK AS DID SIGNALS. I HAD CAR TOWED TO DEALER AS IT WAS NOT DRIVABLE. AFTER CAR CAME OFF TOW TRUCK, ALL FUNCTIONS RETURNED. THE DEALER TOLD ME THAT THERE WAS AN ACTIVE RECALL ON THE CAR, BUT IT WAS SOMETHING ONLY THE SERVICE AREA COULD SEE AND THE CUSTOMERS WERE NOT NOTIFIED OF ISSUE FOR A RECALL. ON THE PAPERWORK THEY INDICATE IT IS 'CAMPAIGN HE1000 ' REFER TO LINE B.' A RECALL CAMPAIGN MUST BE SENT TO CUSTOMERS AS THIS STARTED TO HAPPEN WHEN I WAS DRIVING ON THE HIGHWAY AND COULD POTENTIALLY BE DANGEROUS TO OWNERS. I WAS ABLE TO QUICKLY PULL OFF THE HIGHWAY, BUT THAT WOULD NOT HAVE BEEN THE CASE LATER IN THE WEEK. POTENTIAL LIVES ARE BEING PUT AT RISK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119409August 12, 2018
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
P0010 CODE AND P0011 CAN HEAR A METAL GRINDING NOISE WHEN ACCELERATING ALSO FLUCTUATING RPMS. I KEEP IMMACULATE MAINTENANCE AND TAKE EXCELLENT CARE OF IT. ABSOLUTELY NO IDEA HOW BUT PARKED CAR EVERYTHING WAS NORMAL, STARTED CAR NEXT DAY AND RPMS SHOT HIGH AND LIGHT CAME ON. THEY RESET LIGHT AND SAY NOTHING WRONG BUT THIS KEEPS OCCURING. HIGHLY UPSET AS I HAVE ABSOLUTELY LOVED EVERYTHING ABOUT THIS CAR UNTIL NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118874August 10, 2018
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
AT AROUND 80,000 MILES CAR STARTED GOING DOWN HILL. IT HESITATES TO TAKE OFF FROM A STOPPING POINT. IT SHAKES SOMETIMES WHEN ABOUT TO ACCELERATE AND IT DOESN'T ACCELERATE VERY FAST ANYMORE GETS UP TO ABOUT 1800-2000 RPM BEFORE IT ACTUALLY PICKS UP SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118434August 8, 2018
ELECTRICAL SYSTEM, SEATS
ALL FUNCTIONS FOR THE SEAT MANEUVERING WORK, EXCEPT THE DECLINE FORWARD FUNCTION. THE VEHICLE WAS STATIONARY AND RUNNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115096August 1, 2018
ENGINE
TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA. WHILE DRIVING 20 MPH, THE VEHICLE SHUT OFF AND THEN RESTARTED WHILE IN MOTION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO RICK CASE HYUNDAI (925 N STATE ROAD 7, PLANTATION, FL 33317, (954) 388-9627), BUT WAS NOT DIAGNOSED OR REPAIRED BECAUSE THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 17,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113675July 25, 2018
ENGINE
MY 2015 SONATA 2.0 SPORT ENGINE STALLED WHILE I WAS WAITING AT A TRAFFIC LIGHT IN THE MIDDLE OF RUSH HOUR TRAFFIC (OAKLAND) PITTSBURGH, PA. VEHICLE WAS TYING UP TRAFFIC SO BAD THAT A UNIVERSITY POLICE OFFICER HELPED ME PUSH VEHICLE TO SIDE OF ROAD. GOT VEHICLE TOWED TO #1 COCHRAN HYUNDAI MONROEVILLE, PA. WAS INFORMED VEHICLE ENGINE SEIZED UP AND A REPLACEMENT WOULD BE NEEDED. BEEN WITHOUT VEHICLE SINCE MID MAY 2018, WHILE STILL PAYING CAR NOTE, INSURANCE AND CAR REGISTRATION! I NEED TO BE COMPENSATED!!! LUCKILY, ENGINE IS COVERED UNDER WARRANTY BUT STILL A BIG INCONVENIENCE!!!! HYUNDAI HOW WILL YOU SMOOTH THIS OVER WITH YOUR CUSTOMERS???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113248July 24, 2018
ENGINE
I CRANKED THE CAR IN MY DRIVEWAY AND IT WAS SHAKING A LITTLE, WHICH I THOUGHT WAS STRANGE AND WHEN REVERSED AND STARTED TO DRIVE THE CHECK ENGINE LIGHT CAME ON AND THEN THE CAR DIED. IT HAD 59156 MILES ON IT AT THAT TIME. HYUNDAI TOWED IT TO THE DEALER FOR ME AND THEY SAID THEY COULD NOT GET ANY ERROR CODES OR SEE ANYTHING THAT WAS WRONG WITH IT.. THEY SAID BRING IT BACK IF THERE ARE MORE ISSUES.HYUNDAI KEPT THE CAR FOR MORE THAN A WEEK TO SEE WHAT WAS WRONG..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113286July 24, 2018
ENGINE
WHENEVER I COME TO A COMPLETE STOP WHILE MY VEHICLE IS IN DRIVE, THE RPM'S IDLE AT A DANGEROUSLY LOW LEVEL THAT UPON RELEASING THE BRAKES IN ORDER TO DRIVE AGAIN, THE VEHICLE SPUTTERS AND STRUGGLES TO TAKE OFF. A COUPLE OF TIMES THE VEHICLE HAS ACTUALLY STALLED OUT WHILE SITTING AT AN INTERSECTION WHILE TRYING TO DRIVE. THE ONLY WAY I HAVE BEEN ABLE TO FIND A FIX TO THIS PROBLEM IS BY KEEPING THE AIR CONDITIONING ON WHICH APPEARS TO MAKE THE VEHICLE RPM'S RUN A LITTLE HIGHER IN TURN NOT ALLOWING THE VEHICLE TO GET TO DANGEROUSLY LOW RPMS. AS FAR AS I CAN TELL THERE ARE NO RECALLS OUT THERE PERTAINING TO THIS WHILE OTHER INDIVIDUALS APPEAR TO BE EXPERIENCING THE SAME THING. DEALERSHIP STATES THAT IT IS NORMAL. I PURCHASED THIS VEHICLE ABOUT 2 MONTHS AGO SO I AM NOT SURE IF THIS WAS A COMMON OCCURRENCE WITH THE PRIOR OWNER. SEEMS LIKE IF HYUNDAI WERE TO INCREASE THE RPMS WHILE IT IS IN AN IDLE STATE (IN DRIVE) THEN THIS WOULD NOT HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112903July 22, 2018
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
OUR CAR WAS SERVICED BY SOUTHWEST HYUNDAI DEALER IN ALBUQUERQUE ON 7/6, AND ALTHOUGH IT WAS IDLING ROUGH, THEY TOLD US OUR CAR WAS SAFE TO CONTINUE OUR VACATION TO CO. THE NEXT MORNING, 30 MILES LATER ON I 25 WE WERE TRAVELING THE SPEED LIMIT, AND A CLANKING NOISE STARTED AND SMOKE POURED OUT FROM UNDER THE HOOD...WE PULLED OVER IMMEDIATELY. BILLOWS OF SMOKE. WE CALLED 911 AND ROAD ASSISTANCE. SANTA FE FIRE DEPT FORCED HOOD OPEN AND FLOODED THE ENGINE. CAR WAS TOWED TO SANTE FE HYUNDAI FIESTA. OUR INSURANCE COMPANY INSPECTED AND SAID THE CAR WAS TOTALED. HYUNDAI CORPORATE WILL BE INSPECTING THE CAR TO TRY AND DETERMINE CAUSE. ACCORDING TO GEICO ADJUSTER, THAT MAY NOT BE POSSIBLE. EVERYTHING MELTED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11111276July 13, 2018
ENGINE
VEHICLE WAS STATIONARY WHEN STARTED UP. THE ENGINE STARTED THE RATTLE WHILE IN IDLE. AFTER LETTING THE CAR SIT FOR 10 MINUTES, PROCEEDED TO DRIVE NORMALLY. THE ENGINE WOULD THEN RATTLE DURING ACCELERATION AND APPLYING MORE RPMS. THE RATTLE WAS DIRECTLY RELATED TO APPLYING MORE PRESSURE TO THE GAS PEDAL. THIS CAR HAS 12322 MILES AND THE RATTLE STARTED TO OCCUR AT 12000 MILES TO THE BEST OF MY KNOWLEDGE. VEHICLE WAS STARTED IN DRIVEWAY AND RATTLE WAS HEARD AT INTERSECTION AND THEN LATER ON HIGHWAY. I'M CONCERNED THIS RATTLE WILL DAMAGE THE ENGINE BUT SPECIFIC COMPONENTS ARE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110318July 9, 2018
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA. WHILE DRIVING AT AN UNKNOWN SPEED, THE SUN ROOF DETACHED FROM THE FRAMING WITHOUT WARNING. NAPLETON HYUNDAI GLENVIEW (1620 WAUKEGAN RD, GLENVIEW, IL 60025, (847) 729-8900) INDICATED THAT THEY WOULD INVESTIGATE THE CAUSE OF THE FAILURE, BUT DID NOT PROVIDE A RESPONSE TIMEFRAME. THE VEHICLE REMAINED AT THE DEALER. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD FOLLOW-UP. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110119July 8, 2018
POWER TRAIN, UNKNOWN OR OTHER, EXTERIOR LIGHTING
THE LOW BEAM HEADLIGHTS WILL NOT COME ON EVEN AFTER REPLACING THE BULBS AND FUSES. THE A/C STOPPED WORKING. AGAIN, THE FUSES WERE REPLACED AND ALL CONNECTIONS ARE RIGHT. THERE'S A VIBRATION COMING FROM THE PASSENGER SIDE FRONT WHEEL. IT STARTS AT 70 M.P.H AND GETS WORSE AS SPEED INCREASES. ROARING THE TIRES DID NOT HELP. IT SOUNDS LIKE A OLD WORN OUT TRUCK COMING FROM THE DRIVERS SIDE STRUT HOUSING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104987July 1, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
CAR DECELLARATES ON IT ,S ON WHEN YOU TRY TO PASS OR SPEED UP.CUTS OFF.JUMPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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