Hyundai Sonata Complaints (2015)

1,208 consumer complaints on file.

#11155443December 2, 2018
ENGINE
COMING HOME FROM A FUNERAL OUT OF TOWN. THE THE VEHICLE STARTED MAKING A CLICKING NOISE UNDER THE HOOD ON THE PASSENGER SIDE OF THE CAR. THEN THE VEHICLE STARTED SLOWING DOWN. WE WERE ABLE TO MAKE IT TO A GAS STATION AND THE VEHICLE STOPPED. THERE IS ALSO OIL LEAKAGE. IT WOULD TURN OVER, BUT STOP AGAIN. HAD TO PAY 700 TO TOW US AND THE VEHICLE HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153390November 23, 2018
ENGINE
TL* THE CONTACT OWNED A 2015 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SUDDENLY STALLED AND SMOKE AND FLAMES WERE PRESENT COMING FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED AND TOWED. A FIRE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11152636November 19, 2018
ENGINE
CYLINDER 4 WENT BAD AT 113,000 MILES. OUT OF WARRANTY, HYUNDAI DID DECIDE TO COVER THE COST OF A NEW ENGINE. THIS HAPPENED ON 8-10-18 AND THE VEHICLE HAS STILL NOT BEEN REPAIRED. HYUNDAI HAS STATED THAT THE ENGINE IS ON BACK ORDER AND COULD BE THE 1ST WEEK OF JANUARY 2019 AND POSSIBLY LATER BEFORE THE ENGINE IS AVAILABLE. I HAVE HEARD FROM THE DEALER THAT THERE ARE CLOSE TO 10,000 HYUNDAI 2.0T ENGINES THAT ARE NEEDING REPLACED FOR THE SAME ISSUE. SO FAR 4 MONTHS OF CAR PAYMENTS AND CAR INSURANCE BEING PAID ON A VEHICLE THAT CANNOT BE DRIVEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152347November 18, 2018
ENGINE
JUST PURCHASE. 2015 HYUNDAI SONATA SPORT MOTOR IS TAPPING HAS ONLY 20,000 MILES ON IT MOTOR. ON11/09/2018
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151183November 13, 2018
ELECTRICAL SYSTEM
DRIVING IN RUSH HOUR TRAFFIC ABOUT 25 MPH AND CAR STUTTERED WARNING LIGHT CAME ON AND SAID TO PULL OVER, BUT EVERYTHING SHUT DOWN BEFORE I COULD. I BLOCKED TRAFFIC FOR 6 HOURS. DID NOT GET INTO AN ACCIDENT, BUT WAS VERY CLOSE TO ONE. EVERYTHING SHUT DOWN INCLUDING HAZARD LIGHTS. I WAS UNABLE TO EXIT VEHICLE DUE TO HEAVY TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151187November 13, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
WAS DRIVING ABOUT 25 MPH AND IT SENT WARNING LIGHTS AND STUTTERED AND DIED IN FRONT OF RAILROAD TRACKS. VERY LUCKY IT DIDN'T DIE ON THE TRACKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150172November 8, 2018
ENGINE, VEHICLE SPEED CONTROL
ON HIGHWAY 70MP SONATA LOSES ALL POWER TOWED TO HYUNDAI DEALERSHIP.3 DAYS LETTER KNOCK WAS TO BLAME AN WIRING REPLACED.15 MINUTES AFTER PICKING UP SONATA AN REACHING SPEEDS OF 70 AGAIN ON HIGHWAY SONATA LOSES ALL POWER AGAIN ALMOST CAUSING PILEUP IN RUSH HOUR TRAFFIC GAIN SONATA IS TOWED BACK TO DEALERSHIP. DEALERSHIP CONFIRMS ONLY PARKING LOT TEST WAS DONE NOT HIGHWAY AFTER REPLACEMENT EVEN KNOWING THE WIDE SPREAD ENGINE FAILURES / ISSUES SONATA IS HAVING AN CATCHING FIRE. THIS IS SERIOUS AN LIFE THREATING YOU LOSE ALL CONTROL NO POWER NO WARNING !!!! AT HIGH SPEEDS.1/8 SONATA CURRENTLY AT DEALERSHIP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144740November 1, 2018
ENGINE
AFFECTED VEHICLES MAY DISPLAY A CHECK ENGINE LIGHT, SLIGHT HESITATION OR REDUCED POWER DURING ACCELERATION, ERRATIC SHIFTING FROM THE TRANSMISSION DURING ACCELERATION OR A CLICKING NOISE FROM THE ENGINE WHEN ENGINE SPEED IS INCREASED. ON 2015 SONATAS ONLY, THE CHECK ENGINE LIGHT MAY ILLUMINATE, THE ELECTRONIC STABILITY CONTROL WARNING LIGHT MAY ILLUMINATE OR THE CAR MAY EXHIBIT LIMITED ENGINE POWER. VEHICLES AFFECTED BY THIS SERVICE BULLETIN: 2015 HYUNDAI SONATA 2016 HYUNDAI SONATA EQUIPPED WITH THE 2.4-LITER GDI ENGINE. THE CAR WAS SERVICED AND WHEN I PICKED IT UP GOT ABOUT 10 MILES FROM THE DEALERSHIP AND THE ABOVE HAPPENED ON A HIGHWAY. RETURNED THE CAR TO THE DEALERSHIP AND THEY HAVE NOT HAD IT REAL CLOSE TO 4 WEEKS. THE DO NOT KNOW WHAT THE PROBLEM IS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144122October 30, 2018
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA. THE CONTACT STATED THAT WHEN SHE STARTED THE VEHICLE AND DEPRESSED THE ACCELERATOR PEDAL, AN ABNORMAL NOISE WAS HEARD AS THE VEHICLE SEIZED. THE CHECK ENGINE INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO ALEXANDRIA HYUNDAI (1707 MT. VERNON AVE, ALEXANDRIA, VA 22301, 703-896-4735) WHERE IT WAS AWAITING TO BE DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 58,076.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143347October 27, 2018
POWER TRAIN
YESTERDAY I TOOK MY CAR WHICH HAD 30,852 MILES ON IT TO THE DEALER FOR THE 30,000 MILE MAINTENANCE. I WAS INFORMED THAT THERE WAS A RECALL FOR AN ECM & CLUSTER SOFTWARE UPDATE THAT HAD TO BE PERFORMED. I WAS TOLD NOTHING ABOUT THE PURPOSE OF THE UPDATE. THE CAR WAS SERVICED, I LEFT THE DEALER AND DROVE APPROXIMATELY 2 MILES TO THE GROCERY STORE. WHEN LEAVING THE GROCERY STORE I HAD TO TURN LEFT ACROSS A LANE OF FAST MOVING TRAFFIC APPROXIMATELY 200 YARDS AWAY FROM A MAJOR INTERSECTION. AS I PROCEEDED MY CAR STALLED AND I WAS ALMOST HIT. THE ENGINE DID NOT DIE COMPLETELY AND I WAS ABLE TO LIMP BACK TO THE DEALER. THEY GAVE ME A LOANER AND SAID THEY WOULD WORK ON THE PROBLEM. WHEN I WENT HOME I DID A SUBSTANTIAL AMOUNT OF INTERNET RESEARCH AND DETERMINED THAT HYUNDAI KNOWS THESE ENGINES ARE DEFECTIVE AND THERE IS ANOTHER CLASS ACTION SUIT PENDING ON THE 2015 AND 2016 MODELS AFTER THEY HAD ALREADY SETTLED A SUIT ON THE 2011-2014 MODELS. THIS MORNING THE DEALER STATED THEY HAVE TO REPLACE MY KNOCK SENSOR BECAUSE ITS BAD. WHEN I STATED I KNEW ABOUT THE ENGINE PROBLEMS THE SERVICE TECH ADMITTED MY KNOWLEDGE TO BE CORRECT BUT SAID HE HAS TO GO THROUGH THE PROCESS WHICH FOR NOW IS TO REPLACE THE SENSOR AND HARNESS WHICH WILL NOT SOLVE THE PROBLEM OF A DEFECTIVE ENGINE THAT CAN STALL IN TRAFFIC FROM PREVIOUSLY KNOWN PROBLEMS. THE SOFTWARE UPDATE IS WHAT CAUSED MY VEHICLE TO GO INTO "LIMP HOME" MODE. THIS IS A KNOWN DEFECT TO WHICH I WAS NOT INFORMED AND I WAS ALMOST KILLED YESTERDAY. HYUNDAI KNOWS THIS IS A PROBLEM ON THE 2015-2016 AND IS FURTHER EXACERBATING THE ISSUE BY INSTALLING SOFTWARE ON A SERVICE RECALL THAT IS DESIGNED TO ASCERTAIN THEIR EXPOSURE TO DEFECTIVE VEHICLES. I WAS LUCKY I WASN'T KILLED YESTERDAY AND NOW I HAVE TO GO THROUGH A PROCESS THAT FURTHER RISKS MY LIFE AND THERE ARE HUNDREDS OF THOUSANDS OF VEHICLES OUT THERE WITH THE SAME PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141654October 21, 2018
ENGINE
ON FRIDAY OCTOBER 12. 2018, I WAS DRIVING ON THE 78 HIGH EAST BOUND AND WAS ABOUT TO PASS ANOTHER CAR. AS MY CAR WAS ACCELERATED, THE CAR ENGINE LOST POWER. THE ENGINE CHECK LIGHT CAME ON. MY CAR WAS DECELERATED. I WAS LUCKY BECAUSE THE TRAFFIC ON THE FREEWAY WAS LIGHT. I WAS ABLE TO MOVE THE CAR SLOWLY TO THE EMERGENCY PARKING AREA AND STOP THE CAR. I HAVE A CAR COMPUTER DIAGNOSTIC DEVICE AND HOOKED IT TO THE CAR COMPUTER. THE DEVICE READ AN ERROR CODE P1326_ GLOW RELAY STUCK ON THE CAR WAS TOWED TO THE NEAREST HYUNDAI DEALER. SO FAR THE DEALER SERVICE DEPARTMENT HAS NOT TOLD ME WHAT WRONG WITH MY CAR AND HOW THEY FIX MY CAR..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141488October 19, 2018
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I TOOK MY CAR TO PRIORTY HYUNDAI BECAUSE IT WOULDN'T START. THEY SAID IT WAS A ISSUE AND THEN PRIORTY HYUNDAI FIXED IT AND LET ME DRIVE IT. 3 WEEKS LATER IT DID NOT START. THEY SAY THEY FIXED IT BUT NOW THEY ARE TELLING ME TO TOW IT TO THEM SO THEY CAN CHECK IT. THEY SAY A RECALL HAS BEEN ISSUED. AND I HAVE TO WAIT 5 DAYS UNTIL THE CHECK IT. I AM MISSING WORK. THEY SAID IT WAS ALREADY FIXED. BEFORE IT STOP WORKING I TOOK A 5 HE TRIP. THE CAR WAS DEFECTED AND THEY LET ME DRIVE IT. IT STOPPED ONCE WHEN I WAS IN THE HIGHWAY COMING BACK LUCKILY TRAFFIC WENT AROUND ME UNTIL IT STARTED AND I WAS ABLE TO GET HOME. NOW IT DOESN'T START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140732October 16, 2018
ENGINE
CAR HAS 40,000 MILES . ENGINE LIGHT FLASHING. ENGINE LOOSING POWER. DEALERSHIP KEPT THE CAR AND SAYS KNOCKING ISSUE . DEALER IS WAITING FEEDBACK FROM HYUNDAI.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140020October 12, 2018
ENGINE
ENGINE WOULD NOT ACCELERATE WHILE IN MOTION ON A HIGHWAY. VEHICLE AT HYUNDAI DEALER. SERVICE MANAGER ADVISED THE PROBLEM AFFECTS HUNDREDS OF HYUNDAI VEHICLES AND THE CAUSE AND REPAIR IS UNKNOWN. HYUNDAI WILL NOT RELEASE THE VEHICLE TO OWNER WITH NO INFORMATION REGARDING TIME TO DIAGNOSE, REPAIR, AND RETURN TO OWNER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139728October 11, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA. WHILE THE GEAR SELECTOR WAS IN REVERSE, THE VEHICLE WOULD NOT MOVE BACKWARDS. ALSO, WHILE DRIVING AT LOW SPEEDS, THE VEHICLE STALLED AND WOULD NOT MOVE FORWARD; HOWEVER, THE SPEEDOMETER INCREASED IN SPEED. THE CONTACT STATED THAT THE VEHICLE BEGAN OPERATING NORMALLY AFTER IT WAS STATIONARY. THE FAILURE OCCURRED PERIODICALLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11138895October 7, 2018
SERVICE BRAKES, ENGINE
THIS CAR HAS RECEIVED REGULAR OIL CHANGE INCLUDING FILTER CHANGES AND THE ENGINE HAS BEEN FLUSHED TWICE BECAUSE EACH TIME THE OIL CHANGE MILES HAVE OCCURRED THE OIL IN THE ENGINE APPEARS TO BE MUDDY. THIS CAR IS ONLY BEING DRIVEN TO AND FROM LOCAL CITY LIMITS AND ONLY HAS 65,000. THE CAR STARTED BRAKING DOWN SLOWLY WITH NO EXPLANATION. 1ST BATTERY DIED CONSTANTLY WE PUT IN A NEW BATTERY, THEN THE STARTER FAILED WE REPLACED WITH BRAND NEW STARTER NOW THE ENGINE IS COMPLETELY GONE. ALL IN A MATTER OF ONE MONTH. BASED ON ALL THE 1,000 COMPLAINTS I HAVE READ ON THIS PARTICULAR CAR, ALL HAVE EXPERIENCED THE SAME THING. PLEASE THIS NEEDS TO BE INVESTIGATED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131152September 25, 2018
ENGINE
PURCHASED CAR AND HAVE HAD 3 RECALLS ALREADY. CAR HAS NEED AT DEALERSHIP FOR A MONTH NOW AND THEY ARE UNABLE TO UPDATE WHEN IT WILL BE AVAILABLE AND WHAT WILL BE DONE TO IT. ALSO I CHECKED THE VIN NUMBER ON VIN CHECK PRO AND IT SHOW THE CAR AS BRANDED ON 1/30/2017 IN TEXAS AS SALVAGE. IT ALSO SHOWS BRANDED ON 04/25/2017 IN TEXAS AS JUNK. THEY HYUNDAI CORPORATE OFFICE SAYS THEY DO SHOW THIS ON THIER RECORDS. COULD YOU PLEASE HELP BECAUSE AT THIS POINT I DO NOT FEEL THE CAR IS SAFE FOR MY DAUGHTER TO DRIVE. AFTER THE LAST RECALL WAS COMPLETE , THE FIRST TIME THE CAR WAS DRIVEN THE CHECK ENGINE LIGHT STARTED FLASHING AND THE CAR HAD LITTLE POWER. IT HAS BEEN A T THE DEALERSHIP SINCE THEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131082September 24, 2018
EXTERIOR LIGHTING
THE LIGHT BULB WILL NOT COME OUT WHEN TRYING TO CHANGE IT ON THE DRIVER LEFT SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130526September 20, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
TO NOTE VEHICLE HAD A COMPLETE EVALUATION 1 WEEK PRIOR WITH NO CURRENT OR UPCOMING ISSUES. UPON STARTING CAR "ABS LIGHT, TRACTION LIGHT, BSD (BLIND SIDE DETECTION) LIGHT" CAME ON. UPON DRIVING, MY BSD SENSORS DID NOT OPERATE, AND ENGINE MADE WHISTLING SOUND UPON ACCELERATION AND WOULD NOT GO OVER 40MPH WITHOUT THE POWER BEING PULLED FROM THE ENGINE. ALSO TO NOTE MY CAR WAS APPARENTLY TRYING TO BE IN A HIGHER GEAR AT 30MPH (5TH GEAR). ALL OF THIS IS VERY SUSPICIOUS AS THE CAR HAS ONLY BEEN SERVICED AT DEALERSHIPS WITH MOST RECENT BEING 1 WEEK PRIOR. SERVICE DEPARTMENT SEEMED VERY POOR AT EXPLAINING THE CAUSE FOR THE SIMULTANEOUS MALFUNCTIONS OF ALL THESE SYSTEMS. I DO NOT CURRENTLY FEEL AS SAFE WITH THIS VEHICLE AS I HAVE BEFORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130306September 20, 2018
ENGINE
TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA. WHILE DRIVING AT AN UNKNOWN SPEED ON THE HIGHWAY, THE ENGINE SEIZED AND THE CHECK ENGINE AND OIL WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS NO LONGER OPERABLE. THE VEHICLE WAS TOWED BACK TO THE CONTACT'S RESIDENCE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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