Hyundai Sonata Complaints (2013)

2,025 consumer complaints on file.

#11325015May 18, 2020
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE MANUFACTURER NOR THE DEALER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324624May 15, 2020
ENGINE
MY LAST RECENT OIL CHANGE WAS TWO MONTHS AGO SERVICE HAS BEEN KEPT UP ON THE CAR I ACCELERATED AND IT SEEMS AS IF I'VE THROWN A ROD WHEN I GET OFF THE FREEWAY I CAN HEAR KNOCKING I DON'T HAVE ANY LEAKAGE OR ANYTHING BUT IT CAN CLEAR YOU HEAR THE KNOCKING AND IF YOU ACCELERATE YOU'RE HERE LIKE THE BEARINGS ARE GRINDING I WAS ABLE TO GET THE CAR HOME BUT THERE'S A LOT OF KNOCKING NOISE IN THE ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324508May 14, 2020
STEERING, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL CLICKING SOUND COMING FROM THE STEERING WHEEL. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324544May 14, 2020
SEAT BELTS, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V617000 (SEAT BELTS) AND 20V121000 (FUEL SYSTEM, GASOLINE) HOWEVER THE PARTS TO DO THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT CALLED SPORT DURST HYUNDAI (4507 DURHAM-CHAPEL HILL BLVD, DURHAM, NC 27707, (919) 251-5996) AND WAS INFORMED THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324573May 14, 2020
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT WAS INFORMED TO SETUP AN APPOINTMENT WITH A DEALER TO HAVE THE VEHICLE INSPECTED AS A PART OF THE RECALL. THE VEHICLE WAS NOT INSPECTED. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324601May 14, 2020
AIR BAGS, UNKNOWN OR OTHER
THE PASSENGER AIRBAG COME OUT BY ITSELF , AND ALL THE FRONT AND BACK STRUTS ARE BAD NEED TO BE CHANGED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324460May 13, 2020
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE LIGHTS FAILED TO ILLUMINATE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT'S SON-IN-LAW CONFIRMED THE FAILURE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO MAXON HYUNDAI MAZDA LOCATED AT 2329 US-22, UNION, NJ 07083, WHERE THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT BRAKE LIGHT WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE ONLINE. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323762May 7, 2020
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
MY ENGINE BLEW OUT AFTER THE RECALL WAS SAID TO BE COMPLETE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323769May 7, 2020
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE CONSUMED AN EXCESSIVE AMOUNT OF ENGINE OIL. THE LOW ENGINE OIL WARNING LIGHT FAILED TO DISPLAY A MESSAGE TO INDICATE THAT ENGINE OIL LEVEL WAS LOW. THE CONTACT STATED THAT THE OIL LEVEL WAS CLOSELY MONITORED TO PREVENT ENGINE FAILURE. THE VEHICLE WAS TAKEN TO TULSA HYUNDAI (9777 S MEMORIAL DR, TULSA, OK 74133) AND THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323540May 6, 2020
FUEL/PROPULSION SYSTEM
I WAS TRAVELING TO HOUSTON TEXAS ON APRIL 17, 2020 WHEN I NOTICED MY SERVICE ENGINE CHECK LIGHT WENT ON. I HAD JUST PASSED SWEETWATER TEXAS SO I DRIVE TO THE NEAREST AUTOZONE WHICH WAS LOCATED AT STORE #1367 311 E COMMERCE, BROWNWOOD, TEXAS 76801AND HAD IT CHECKED THEY SAID IT WAS FUEL RAIL SYSTEM PRESSURE WAS TOO LOW. THIS IS WHEN I DISCOVERED IT HAD A RECALL ON IT FOR THE SAME THING. DO I NEED TO RETURN TO DEALERSHIP I BOUGHT FROM AND ARE THEY RESPONSIBLE FOR SELLING CAR AS IS WITH A RECALL ON IT. THE RECALL WAS ISSUED ONE DAY AFTER I PURCHASED VEHICLE. I'M STILL DRIVING VEHICLE AND DO NOT HAVE THE MONEY TO GET IT REPAIRED MYSELF. I WAS DRIVING ON THE HIGHWAY AT THE TIME OF ALL THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322581April 28, 2020
UNKNOWN OR OTHER
THERE ARE TEXT MESSAGES ON MY RADIO SCREEN AND EXTREMELY LOUD POPPING FROM THE ANTENNA AND IN THE VEHICLE. THIS IS STARTLING AND DISTRACTING AND I HAVE ALMOST PLOWED INTO OTHER VEHICLES WHEN IT OCCURS BECAUSE IT SOUNDS LIKE A GUNSHOT. THE CAR WAS INVOLVED IN AN ACCIDENT REAR ENDED IN 2018 SO I DON'T DISCOUNT THERE ISN'T AN UNDERLYING ELECTRICAL PROBLEM. I PAID FOR A NEW ANTENNA AND THE PROBLEM STILL PRESENT. THE DEALERSHIP STATES THE ISSUE CANNOT BE RESOLVED AND THE CAR SHOULD HAVE BEEN SALVAGED POST ACCIDENT DUE TO THE LENGTHY PROCESS OF TRYING TO DETECT AN ELECTRICAL ISSUE. THE INSURER HAS NOT ADDRESSED THE PROBLEM. I'M ASKING NOW, FOR THE GOVERNMENT TO ASSIST. THANK YOU VERY MUCH.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11322062April 23, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE TRACTION CONTROL AND BRAKE WARNING LIGHTS WERE ILLUMINATED. THE CONTACT STATED THAT THE FAILURE ALSO OCCURRED WHILE THE VEHICLE WAS IDLE AND AFTER ACTIVATING THE HEADLAMP SWITCH. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. BENTLEY HYUNDAI (3805 UNIVERSITY DR, HUNSTVILLE, AL 35816, (256)713-0505) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURES. THE CONTACT INDICATED THAT THE ENGINE WAS PREVIOUSLY REPLACED UNDER NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE). THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320970April 13, 2020
STEERING
VIBRATING AND CLICKING WITHIN STEERING WHEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320964April 13, 2020
SERVICE BRAKES, ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 75 MPH, THE BRAKES ENGAGED INDEPENDENTLY CAUSING THE VEHICLE TO JERK INTO ANOTHER LANE. THE CONTACT MENTIONED THAT THERE WAS AN ABNORMAL NOISE AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO FIVE STAR HYUNDAI OF WARNER ROBINS (650 RUSSELL PKWY, WARNER ROBINS, GA 31088) WHERE IT WAS DIAGNOSED THAT THERE WAS AN INTERNAL ENGINE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321010April 13, 2020
POWER TRAIN
WAS SLOWLY PULLING INTO RESTAURANT PARKING SPACE WITH SLIGHT PRESSURE ON BRAKE THE CAR JUST SHOT FORWARD HITTING WALL OF RESTAURANT.CAUSEING DAMAGE TO BOTH CAR&WALL SEEMS AS THOUGH IT JUMPED GEARS BEEN DRIVING FOR YEARS THE MOST SCAREST THING TO HAPPEN TO ME!!!*DT*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11320953April 13, 2020
FUEL/PROPULSION SYSTEM
HAVE ISSUED TRAFIC SAFETY RECALL NOTICE I RECEIVED WHEN I HAD MY CAR EMMISSIONS TESTED FOR PLATES, NHTSA#20V-121000; CALLED DEALERSHIP TO HAVE THE FUEL HOSE REPLACED; SERVICE DEPARTMENT STATED THAT THERE IS NO WAY TO FIX THE PROBLEM AT THIS TIME AND TO CALL BACK LATER; WHY ISSUE RECALL NOTICES THAT CANNOT BE FIXED AND WASTE MY TIME? CALLED HORNE HYUNDAI IN APACHE JUNCTION AZ THIS AM TO NO RESOLVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320810April 11, 2020
FUEL/PROPULSION SYSTEM
WHEN I STOP TO GET GAS AND I TRY TO START THE CAR AFTERWARDS. IT DOESNT START THE FIRST TIME I PUSH THE BUTTON. I HAVE TO PUSH THE BUTTON. THEN LET IT GO BECAUSE IT DOESNT START. THEN PUSH IT A SECOND TIME FOR IT TO START. IT IS ONLY AFTER GETTING GAS. IT WORKS OK MOST OTHER TIMES. I AM NOT STOPPING GAS OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320825April 11, 2020
ELECTRONIC STABILITY CONTROL (ESC)
WHEN VEHICLE IS PUT FROM PARK INTO DRIVE IT JILTS AND WHEN DRIVING SHIFTS HARD, TOOK IT INTO MECHANIC SHOP AND THEY TOLD ME ITS A RECALL AND THAT HYUNDAI IS BEING DIFFICULT WITH WANTING TO FIX IT. ALSO GAVE ME THE PAPERS FOR INFORMATION ON THE TRANSMISSION TEMPERATURE SENSOR RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320749April 10, 2020
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, AN AUDIBLE CHIME WAS HEARD. SEVERAL UNKNOWN WARNING LIGHTS STARTED TO FLASH. ALSO DISPLAYED WAS A MESSAGE WHICH STATED THAT HYBRID SAFELY STOP-DO NOT DRIVE AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO CRENSHAW HYUNDAI (330 HUFFMAN MILL ROAD, BURLINGTON, NC 27215), HOWEVER, A DIAGNOSTIC TEST WAS STILL PENDING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320088April 2, 2020
ENGINE
I HAVEN'T PUT 500 MILES ON THIS CAR AND HAS USED 2 QUARTS OF OIL ALREADY. I GOOGLED THIS AND IT SEEMS IT HAS BEEN AN ONGOING PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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