Hyundai Sonata Complaints (2013)

2,025 consumer complaints on file.

#11331803June 30, 2020
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SEIDEL HYUNDAI (6125 SHILLINGTON PLAZA, READING, PA 19607) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331813June 30, 2020
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. TOWNE HYUNDAI (3170 NJ-10, DENVILLE, NJ 07834) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331701June 30, 2020
ENGINE
WHILE DRIVING, ENGINE STALLED. WAS ABLE TO PULL TO SIDE OF THE HIGHWAY. TRIED TO RESTART THE CAR, AND ENGINE WAS KNOCKING. HAD CAR TOWED TO DEALERSHIP. DEALER IS BALISE IN FAIRFIELD CT. SERVICE DEPARTMENT SAID THE ENGINE HAD A RECALL. #162. THEY SENT THEIR FINDINGS TO HYUNDAI MAIN OFFICE. THE FOLLOWING WEEK, THEY SAID THAT THE SAME TESTS HAD TO BE RESENT. THEN THE MANAGER OF SERVICE DEPARTMENT SAID THAT THERE WASN'T A RECALL. AFTER I WAS TOLD THERE WAS. I CALLED THE HYUNDAI DIRECTLY. I RECORDED ALL MY CONVERSATIONS WITH THEM. I WAS TOLD THERE IS A RECALL FOR ENGINE. THAT IT CAN STALL WHILE DRIVING. EXACTLY WHAT HAPPENED TO ME. I SET A CASE NUMBER WITH HYUNDAI. I WAS TOLD THEY WOULD GET BACK WITH ME. THEY HAVE NOT FOR OVER A WEEK. HAVEN'T HEARD BACK FROM THE DEALER IN WEEK AND A HALF. I'VE BEEN TOLD THEY WOULD RETURN MY CALL. BUT HAVE NOT RECEIVED A CALL. IT'S BEEN 3 WEEKS SINCE THEY HAVE HAD MY CAR WITH NO RESPONSE. I ASKED FOR A LOANER CAR. I WAS TOLD THAT I WOULD ONLY GET A LOANER CAR IF HYUNDAI PAID FOR THE WORK. EVEN THEN, THEY PROB WON'T HAVE A LOANER CAR. HYUNDAI SENT ME A TEXT MESSAGE STATING THAT THE ENGINE WAS UNDER RECALL, #162
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331413June 29, 2020
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THERE WAS A FUEL LEAK IN THE ENGINE COMPARTMENT OF THE VEHICLE. THE CONTACT STATED THAT THE FUEL LEAK STARTED SEVERAL MONTHS AGO, RENDERING THE VEHICLE UNDRIVABLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE) HOWEVER THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TOWED TO O'BRIEN HYUNDAI OF FORT MYERS (2850 COLONIAL BLVD, FORT MYERS, FL 33966), AND WAS REJECTED TO BE SERVICED DUE TO THE PART NOT BEING AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER FOR ASSISTANCE. NO ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 123,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331431June 29, 2020
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. MILLER HYUNDAI (4455 VESTAL PKWY E, VESTAL, NY 13850) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331584June 29, 2020
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO FOX HYUNDAI (4141 28TH ST SE, GRAND RAPIDS, MI 49512) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331219June 27, 2020
FUEL/PROPULSION SYSTEM
WHILE ACCELERATING FROM A STOP, LOSS OF POWER. WHILE ACCELERATING GOING UP A HILL EXTREME LOS OF POWER AND 'CHUGGY' AND 'SPITTING' TO GET UP HILL. NOW THIS WEEK, ANY ACCELERATION FROM A STOP... CHUG SPITS AND EXTREME LOSS OF POWER. AS IF NO FUEL TO ENGINE. PUMP THE PEDAL EVENTUALLY AGAIN POWER. IT ALSO HAS STOPPED COMPLETELY WHILE MAKING A TURN VERY DANGEROUS. I HAD THE FUEL FILTER REPLACED; THIS SHOWS GOOD COMPRESSION WHILE SITTING AND RUNNING. BUT ON THE ROAD COMPLETE LOSS OF POWER AND NOW I SMELL GAS, YET COMPRESSION SHOWS NO ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330838June 25, 2020
STEERING
I HEARD A LOUD CLICKING NOISE IN THE STEERING WHEEL WHEN I MADE A RIGHT AND LEFT TURN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330672June 24, 2020
FUEL/PROPULSION SYSTEM
I RECEIVED A SAFETY RECALL FOR MY CAR. I HAVE CALLED TULSA HYUNDAI THE DEALER FOR TWO MONTHS IN AN ATTEMPT TO GET THEM TO MAKE THE REPAIR. THEY TOLD ME THEY DON'T HAVE THE PARTS AND I SHOULD PROBABLY GO SOMEWHERE ELSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330681June 24, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHEN I WAS DRIVING ON THE HIGHWAY IN THE THIRD LEFT LANE ALL OF A SUDDEN THE CAR STARTED TO BEEP AND STATED HYBRID SYSTEM FAILURE STOP TAKE TO SHOP DON'T DRIVE BUT THE CAR LOST POWER BEFORE I CAN PULL OVER AND STALL ON THE HIGHWAY LUCKILY I CUT IT ALL THE WAY OFF AND CUT IT BACK ON AND WAS ABLE TO MOVE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330526June 24, 2020
STEERING
STEERING COLUMN IS LOOSE AND APPEARS TO BE GETTING WORSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330555June 24, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT'S DAUGHTER OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING 55 MPH, THE VEHICLE HESITATED WITH AN ABNORMAL VIBRATION. THE CONTACT STATED MULTIPLE UNKNOWN WARNING LIGHTS WERE ILLUMINATED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROADWAY, RESTARTED THE VEHICLE AND CONTINUED DRIVING TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO DEACON JONES HYUNDAI LOCATED AT 304 N OAK FOREST RD, GOLDSBORO, NC 27534, (919) 587-0500, TO BE DIAGNOSED. THE CONTACT STATED THAT THE KNOCK SENSOR NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330298June 23, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
PURCHASED A 2013 HYUNDAI SONATA IN SEPTEMBER 2019 FROM HYUNDAI SUPERIOR NORTH IN FAIRFIELD OHIO. THERE HAS BEEN AN ONGOING OUTAGE WITH THE PASSENGER SIDE TAIL LIGHT OVERHEATING AND BLOWING OUT. I REPLACED IT THREE TIMES( NOVEMBER 2019, TWICE IN JUNE 2020) SINCE MY PURCHASE. THE MOST RECENT REPLACEMENT IT BLEW OUT THE SAME DAY. I SEEN THERE ARE REVIEWS AND VIDEOS ON THE INTERNET STATING THIS IS AN ONGOING PROBLEM WITH 2013 SONATAS. THIS IS A ROAD HAZARD AND ILLEGAL OPERATION OF A VEHICLE IF PULLED OVER BY LAW ENFORCEMENT WHEN WILL A RECALL BE ISSUED AND RESOLVED? TO ADD TO THE BULB /ELECTRICAL PROBLEM. A MONTH AGO A RECALL LETTER WAS MAILED FOR OVEHEATING MOTOR WITH NO REMEDY IN PLACE TO FIX IT. I FEEL LIKE I PURCHASED A LEMON WITH ALL THE ISSUES STARTING TO PILE UP. MY CAR ONLY HAS 68,000 MILES ON IT. AS A FIRST TIME BUYER THIS IS UNACCEPTABLE AND BENEATH MY EXPECTATIONS FOR HYUNDAI. I NEED THESE RECALLS RESOLVED IMMEDIATELY. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330354June 23, 2020
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. FAMILY HYUNDAI SERVICE & PARTS (8101 W 159TH ST, TINLEY PARK, IL 60477) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330376June 23, 2020
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
I HAVE HAD BOTH MY BACK LIGHT HARNESSES WHERE A BULB HAS BLOWN AND IT WAS SO HOT IT MELTED THE BULB ENDS INTO THE SOCKET AND I HAD TO REPLACE THE WHOLE HARNESS FOR ONE SIDE AND MIGHT HAVE TO REPLACE IT FOR THE OTHER SIDE AS WELL. THE VEHICLE INSIDE DASH LIGHTS WOULD ALSO START FLICKERING OFF AND ON AS WELL AS THE OUTSIDE LIGHTS WHILE THE VEHICLE IS IN MOTION. THIS IS CONCERNING TO ME AND I KNOW THEY HAVE HAD NUMEROUS COMPLAINTS ON THIS AND IT IS A SAFETY ISSUE, BUT YET THEY HAVE NOT DONE ANY RECALLS. WHY PLEASE ADVISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330249June 22, 2020
EXTERIOR LIGHTING
MY RIGHT BRAKE LIGHTS ARE ALWAYS GOING OUT. I'M ALWAYS CHANGING IT AND A FEW WEEKS LATER IT WILL GO OUT AGAIN. I'VE BROUGHT IT TO THE SHOP (ALLEN HYUNDAI, GULFPORT, MS) AND I GOT MY 'BRAKE LAMP STOPPER' REPLACED AND HE SAID MY LIGHTS SHOULD WORK FINE. I ORIGINALLY BROUGHT IT IN BECAUSE MY 3RD BRAKE LIGHT WOULD STAY ON WHILE I'M DRIVING AND IT WOULD CAUSE ME TO NOT BE ABLE TO ACCELERATE WHILE DRIVING. IT GOES NOW, BUT SEEMS LIKE IT HAS TROUBLE CATCHING SPEED. I'VE SPOKE TO OTHER SONATA OWNERS AND THEY TOO HAVE PROBLEMS WITH THEIR RIGHT BRAKE LIGHT GOING OUT. IT'S A HAZARD AND IT ALSO CAN GIVE US TICKETS FROM THE POLICE. PLEASE HAVE THIS LOOKED IN TO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330251June 22, 2020
EXTERIOR LIGHTING
ON NUMEROUS OCCASIONS, I AM PULLED OVER FOR HAVING A LEFT TAIL-LIGHT THAT IS OUT. I HAVE UTILIZED MY LOCAL HYUNDAI DEALERSHIP RECENTLY TO ADDRESS THE SITUATION AS I FREQUENTLY CHANGE THE LIGHT BULB OUT, AND END UP WITH YET THE SAME LIGHT OUT WITHIN DAYS/WEEKS. AFTER I HAVE PAID THE DEALERSHIP ROUGHLY $75 TO GET A 'BRAKE SWITCH' REPLACED TO ADDRESS THE PROBLEM, MY LIGHT IS OUT ONCE AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329308June 17, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY HEAD LAMP BULB HAVE BEEN REPLACED 3 TIME IN THE PAST 6 MONTHS AND THE BRAKE LIGHT BULBS HAVE BEEN REPLACED 5 TIMES AS OF TODAY. THERE HAS GO TO BE SOMETHING THAT IS CAUSING THIS TO HAPPEN. NO BULBS SHOULD HAVE TO BE REPLACED THIS OFTEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329191June 16, 2020
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. NISSANI BROS HYUNDAI (5750 MESMER AVE C, CULVER CITY, CA 90230, (310) 390-1900) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329243June 16, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE LIGHTS INTERMITTENTLY FAILED TO ILLUMINATE. THE CONTACT STATED THAT THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE BULBS WERE REPLACED SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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