Hyundai Sonata Complaints (2015)

1,208 consumer complaints on file.

#11242677August 8, 2019
ENGINE, POWER TRAIN
STALLING, CAR STOPS RUNNING WHILE THE CAR IS IN MOTION OR ABOUT TO TAKE OFF. THIS HAS HAPPENED MORE THAN ONCE. THE CAR WAS CHECKED BY THE DEALER, DEALER SAID THEY FOUND NOTHING WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241576August 4, 2019
ENGINE
PURCHASED 9 MONTHS AGO FROM A LOCAL DEALER CERTIFIED ROAD READY CARFAX CERTIFIED. HAD 41000 MILES. AT 63000 MILES ENTERING HIGHWAY 65 MPH, CAR BUCK AND LOSES POWER, ENGINE SHUTS OFF, ALL IDIOT LIGHTS ARE LIT AND COAST TO SIDE OF HIGHWAY IN FLOWING TRAFFIC. CAR STARTS UP AND DOES EXACTLY SAME THING. CAR STARTED BUT NOT CHANCING AGAIN. HABIT TOWED 40 MILES TO LOCAL MECHANIC. OBD CODE P0114. MECHANIC SUGGEST CHANGING CVT VALVE. FINDS METAL SHAVINGS CLOGGING VALVE. COST $310. I LEAVE GARAGE AND CAR DOES SAME THING 5 MILES FROM GARAGE. NOW HE SUGGESTED DEALER TO DIAGNOSE. CAR STARTS BUT MAKES TERRIBLE NOISE. TOW TO DEALER. 2 DAYS LATER I CALL THEM AND HE SAID COMPLETE ENGINE FAILURE AND NEED NEW ENGINE BLOCK. HE WILL SUBMIT PAPERWORK TO HYUNDAI? FOR APPROVAL. THIS LOOKS LIKE KNOWN ISSUE. WHY IS THIS ALLOWED? SAFETY ISSUE, NOT SURE I WANT CAR BACK, OR TRUST IT'S FIXED CORRECTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241544August 3, 2019
SEAT BELTS
THE SEATBELT WOULD NOT ENGAGE ON SEVERAL ATTEMPTS TO WHEN ATTEMPTING TO LOCK IT IN PLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234273July 23, 2019
STRUCTURE:BODY
I OWN A 2015 2.0 LIMITED SONATA I NOTICED I HAD HALF A TANK OF GAS SO I WENT TO PUT GAS IN AND IT ONLY LET ME PUT $4 WORTH IN AND SO THE NEXT DAY I TRIED TO PUT MORE GAS IN AND NOW THE GAS LID WILL NOT OPEN AT ALL, NOW I ONLY HAVE LESS THAN HALF IN AND THE NEAREST DEALERSHIP IS 150 MILES AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233751July 22, 2019
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA HYBRID. THE CONTACT STATED THAT THE VEHICLE SHUT DOWN SEVERAL TIMES WITHOUT WARNING WHILE DRIVING VARIOUS SPEEDS. THE CONTACT WAS UNCERTAIN AS TO WHAT CAUSED THE FAILURE, BUT FELT IT MAY BE RELATED TO TSB NUMBER: 06-01-004-1. KEFFER HYUNDAI (9010 E INDEPENDENCE BLVD, MATTHEWS, NC 28105, (704) 247-5645) WAS MADE AWARE OF THE FAILURE AND PLANNED TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233110July 18, 2019
UNKNOWN OR OTHER
I WAS DRIVING HOME ON FREEWAY FROM WORK AND I HEARD LOUD GUNSHOT THOUGHT SOMEONE SHOT ME (DEAF FROM ONE EAR SO HARD TO DISTINGUISH SOUND) TRIED TO SEE IF TIRES FLAT NO ALARM WENT OFF SO PULLED OVER. A CAR PULLED OVER ALSO SO GOT DOWN I SEE MY SUNROOF THAT LOOKS LIKE IT EXPLODED , WENT TO GUY AND HE ASKED WHAT HAPPENED? THE GLASS HIT HIS NEW CAR. I EXPLAINED TO HIM THAT I DONT KNOW WHAT HAPPENED I WAS IN SUCH SHOCK BECAUSE IT HAPPENED UNEXPECTEDLY OUT OF KNOW WHERE. I CALLED HYUNDAI SAID NO RECALL OR NO ONE WITH ISSUE, CALLED AGAIN TO GET SOME HELP TOLD ME NOTHING THEY CAN DO I'LL HAVE TO REPLACE WILL HAVE TO TAKE IT BY, CALLED SPOKE TO MANAGER SAID NOTHING THEY CAN DO PROBABLY A ROCK I SAID NO ONE WAS IN FRONT OF US THIS IS NOT RIGHT, SAID 2017 THEY FIXED MESH PART SO NOTHING THAT CAN BE DONE ,NOT HELPFUL AT ALL AND BLAMING ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231038July 11, 2019
ENGINE
TL* THE CONTACT OWNED A 2015 HYUNDAI SONATA. WHILE OPERATING THE VEHICLE, THE ENGINE SUDDENLY STALLED. AFTER STOPPING THE VEHICLE, FLAMES WERE PRESENT UNDER THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FLAMES. POLICE REPORT NUMBER: 19172167 WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED FROM THE SCENE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11230337July 9, 2019
ELECTRICAL SYSTEM, ENGINE
VEHICLE STALLED OUT / WOULDN'T RESTART / HAD TO TOW TO DEALER / HAS GAS / WAS TOLD MOTOR LOCKED UP AND NOT SURE WHY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229352July 3, 2019
VEHICLE SPEED CONTROL, SERVICE BRAKES, POWER TRAIN
TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA HYBRID. WHILE DRIVING VARIOUS SPEEDS AND ATTEMPTING TO BRAKE, THE VEHICLE ACCELERATED. THE CONTACT DEPRESSED THE BRAKE PEDAL MULTIPLE TIMES AND WAS ABLE TO STOP THE VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. IN ADDITION, THE VEHICLE INTERMITTENTLY FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURES RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO JIM CLICK MAZDA AUTO MALL (877-888-2760, LOCATED AT 700 W AUTO MALL DR, TUCSON, AZ 85705), BUT THE FAILURES COULD NOT BE DIAGNOSED OR DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229365July 3, 2019
UNKNOWN OR OTHER
THERE IS A DELAY WHEN ACCELERATING. IT EITHER LOSES POWER BEFORE MOVING FORWARD OR IT WILL ACT LIKE IT DOES NOT WANT TO ACCELERATE. SOMETIMES IT SPUTTERS WHEN PUSHING THE GAS. THIS HAPPENS NO MATTER IF YOU ARE ON A HILL, FLAT SURFACE, OR WHATEVER. ONE DAY IT SUDDENLY WOULD NOT REVERSE WITH THE GAS PEDAL TO THE FLOOR AND DID NOT WANT TO PULL UP HILLS. I CUT THE VEHICLE OFF AND BACK ON AND IT WORKED FINE. I HAD THE TRANSMISSION FLUSHED, THAT DID NOT FIX THE PROBLEM. I ALSO HAD IT HOOKED UP TO AN OBD TESTER AND IT DID NOT SHOW ANY CODES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228242June 28, 2019
ENGINE, FUEL/PROPULSION SYSTEM
WHEN EXCELERATIONHE CARE MAKES A NOISE, SOUNDS LIKE SHAVINGS OF METAL IN ENGINE SOME DAYS ARE WORSE THEN OTHERS. I'VE TAKEN IT TO TWO DIFFERENT HYUNDAI DEALERS AND ONE HEARD IT AND SAID THEY HAVE NO IDEA WHAT IT IS AND HAVE OTHERS WITH SAME PROBLEM AND THE OTHER DEALER SAID THEY DIDN'T HEAR ANYTHING. MY HUSBAND HAS BAD HEARING BUT ONE DAY HE DROVE IT TO WORK AND SAID HE FINALLY HEARD IT AS WELL. I DO NOTICE THAT THE PICK UP IS HESITANT MAKING IT HARD TO STAY IN FLOW WITH THE TRAFFIC AT TIMES. MY GAS PER MILAGE PERFORMANCE HAS DECREASED SOME WHAT AS WELL WHICH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228290June 28, 2019
FUEL/PROPULSION SYSTEM
PARKED OR WINDOWS UP GASOLINE VAPOR IS INSIDE VEHICLE. SOURCE IS A CRACKING FUEL PUMP. LOCATED UNDER REAR SEAT UNDERNEATH AN ACCESS COVER. YOUTUBE HAS VIDEOS. I'M NOT ON YOUTUBE THAT IS ANOTHER PARTY. I LIVE IN ARIZONA AND I PARK MY VEHICLE ON DRIVEWAY, IT GETS REALLY HOT. I DO NOT BELIEVE THE PLASTIC THAT CRACKER CAN TAKE THE HEAT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222991June 27, 2019
POWER TRAIN
VEHICLE SHUDDERS AND SHAKES AND LOSES POWER (WITHOUT COMPLETELY STALLING) WHEN ACCELERATING FROM A COMPLETE STOP SUCH AS PULLING OUT OF A DRIVEWAY OR AT AN INTERSECTION. DEALER RESET THE COMPUTER AND IT HELPED FOR A FEW HOURS, THEN STARTED ACTING UP AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221889June 22, 2019
UNKNOWN OR OTHER
I WAS SITTING STILL AT A TRAFFIC LIGHT AT A VERY BUSY INTERSECTION AND THE CAR JUST TURNED OFF AND WOULDN'T TURN BACK ON. I JUST SAT THERE TRYING TO GET IT TO START BUT NO GO. MEANWHILE CARS WERE WHIZZING BY ME AND I WAS AFRAID I'D GET HIT IF I GOT OUT. AFTER ALMOST 20 MINUTES I WAS ABLE TO GET THE CAR STARTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221255June 19, 2019
SEATS
THE SEAT PANEL UNDER THE DRIVER SIDE HAS BROKEN AND SEPARATED FROM THE BOTTOM OF THE SEAT DUE TO A SMALL PLASTIC PIECE BRAKING THAT HOLD THE PANEL ON. NOW WHEN I GET OUT OF THE CAR, THE CONTROLS FOR THE SEAT OPERATION PUSH DOWN ON THE BOTTOM OF THE DOOR FRAME AND THE SEAT BEGINS TO RISE UP. THIS IS NOT A PROBLEM OTHER THAN WHEN GETTING BACK INTO THE CAR, I HAVE PARTIALLY TORN MY MCL IN MY RIGHT KNEE DUE TO THE SEAT BEING HIGHER THAN EXPECTED AND CAUSED MY RIGHT LEG TO HIT THE STEERING WHEEL AS I ENTERED THE CAR, AND FORCED IT BACK OUT TOWARDS THE OPENED DRIVER SIDE DOOR. THIS WAS DONE IN APRIL OF 2018. HYUNDAI OFFERED ME A CASH SETTLEMENT, BUT THEY DID NOT GUARANTEE ME THAT PART WOULD CONTINUE TO BE REPAIRED - IT HAD ALREADY BEEN REPAIRED ON MULTIPLE OCCASIONS.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11220571June 17, 2019
ENGINE
THE ENGINE WENT OUT AFTER LESS THAN A YEAR OF OWNING. NO SENSOR CAME UP OR OIL LIGHT UNPTIL AFTER TAPPING SOUND BEGAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220356June 15, 2019
STRUCTURE:BODY
ON A SUNDAY MORNING I HAD TETHERED MY DOG IN THE BACK SEAT TO TAKE HIM TO THE GROOMERS. I CRANKED THE CAR AND REALIZED I LEFT SOMETHING IN THE HOUSE. I EXITED THE VEHICLE AND WE STRAIGHT IN AND GO THE ITEM I NEEDED AND EXITED MY PATIO DOORS, TURNED AROUND TO PULL BLINDS CLOSED AND TO MY AMAZEMENT SAW THAT VEHICLE WAS MISSING. AS I TURNED AROUND, I SAW MY VEHICLE TRAVELING BACKWARDS WITH MY DOG SEATED IN THE BACKSEAT 100 FT OR MORE AWAY FROM ME. THERE WAS NO RUNNING TO GET TO IT TO STOP IT. THE DRIVERS DOOR WAS OPEN AND THE CAR WAS HEADED TO THE MAIN ROAD. THE DOOR OF THE VEHICLE REMAINED IN THE POSITION I LEFT IT WHEN I HAD EXITED THE CAR HOWEVER WAS STRIPPED OFF THE CAR BY THE CEDAR TREE, THE CAR WENT INTO THE DITCH WITH MY DOG AND STOPPED THERE. THE GEAR SHIFT SEEMED TO BE IN AN ODD POSITION BEST I CAN REMEMBER AND IT WAS NOT IN THE PARK POSITION NOR DO I BELIEVE IT WAS IN REVERSE POSITION EITHER. I WAS STUNNED AND ALARMED SO I CANNOT SAY MY MEMORY IS EXACT ON THIS AS I WAS FOCUSED ON ENSURING THE CAR WOULD NOT FURTHER. I WAS ABLE TO OPEN THE BACK DOOR AND TOOK MY DOG OFF THE TETHER. HAD A WRECKER GET IT OUT OF THE DITCH AND TAKE IT TO THE COLLISION CENTER WHERE THEY HAD TO REPLACE THE INTERIOR PANEL OF THE DRIVER'S DOOR, THE WHOLE DOOR AS IT WAS RIPPED FROM THE HINGES AND REPLACED THE FRONT FENDER AS WELL. THANKFUL THIS DIDN'T HAPPEN IN A PARKING LOT WHERE A CHILD OR ELDERLY PERSON, OR ANYONE FOR THAT MATTER COULD HAVE BEEN RUN OVER. I HOPE THIS COMPAINT GETS SOME ATTENTION. THE VEHICLE WAS SITTING ON LEVEL GROUND WHEN I EXITED THE VEHICLE, THERE WAS NO MOTION TO INDICATE THE VEHICLE WAS IN REVERSE. MY CAR WHEN PUT IN REVERSE WILL NOT GET YOU TIME TO GET OUT. YOU MUST HIT THE BRAKE. I HAVE NO CLUE WHAT HAPPENED. I WILL UPLOAD PICTURES OF THE CRASH WHEN I GET INTERNET SERVICE TO MY PHONE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11219944June 14, 2019
POWER TRAIN
I'VE NOTICED THAT PUTTING MY CAR IN REVERSE IS CAUSING A HARD SHIFT INTO GEAR. ALSO, WHEN YOU COME TO A STOP, FIVE SECONDS LATER IT FEELS LIKE SOMEONE IS REAR-ENDING THE VEHICLE WHEN THERE IS NO ONE THERE. I WENT TO THE HYUNDAI DEALERSHIP TO ASK THEM ABOUT THE ISSUE AND BEFORE I COULD GET HALFWAY THROUGH EXPLAINING WHAT WAS GOING ON, THE SERVICE ADVISOR FINISHED MY THOUGHT AND SAID HE HAD HEARD OF THAT ISSUE BEFORE AND KNEW ABOUT IT....HE TOLD ME THAT IS WAS PROBABLY A BAD TRANSMISSION. IT SOUNDED LIKE THIS WAS A COMMON ISSUE SINCE HE ALREADY KNEW HOW I WAS GOING TO FINISH THE PROBLEMS I'VE BEEN HAVING. AFTER SPEAKING TO OTHER 2015 SONATA OWNERS FROM THE SAME, THEY ARE HAVING THE EXACT SAME ISSUES. HYUNDAI KNOWS THAT THESE ISSUES ARE GOING ON, THAT IS A FACT BASED ON THE INFORMATION I RECEIVED FROM THE SERVICE ADVISOR. IF THIS IS A KNOWN ISSUE THEN IT SHOULD BE RESOLVED BY THE MANUFACTURER AND MADE KNOWN TO THE PUBLIC. THESE ISSUES SHOULD BE RESOLVED IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220041June 14, 2019
UNKNOWN OR OTHER
CAM POSITIONING SENSOR INTAKE/ EXHAUST FAULTY INNER SEAL. OR FAULTY VVTS FAULTY BEFORE FIRST OIL CHANGE. NEED ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219778June 13, 2019
ENGINE
WHILE ATTEMPTING TO MERGE ONTO INTERSTATE 85 IN ATLANTA, THE CAR HESITATED AND WOULD NOT ACCELERATE. AT THE SAME TIME, AN ALARM BEGAN TO CHIME AND ONCE I AVOIDED A COLLISION, I NOTICED A FLASHING ENGINE SYMBOL ON THE DASH. AT THIS CRITICAL TIME I WAS "LUCKY" TO HAVE NOT BEEN INVOLVED IN A FATAL CAR ACCIDENT. THE CAR LIMPED TO THE AUTOZONE AND P01326 WAS DISCOVERED. THE AZ EMPLOYEE AND THE LONGTIME MANAGER SAID THEY WERE SURPRISED WHEN THE CODE DID NOT PULL UP ANY INFO IN THE DATABASE. I RESEARCHED THE INTERNET AND FOUND SOME INFORMATION AND THE 2 MINUTE HYUNDAI VIDEO ON THE BEARINGS, CATASTROPHIC ENGINE FAILURE, POTENTIAL FIRE AND THE KNOCK SENSOR. SOUTHTOWNE HYUNDAI SAID IT WAS A WIRING PROBLEM AND RESET THE CODE. I ASKED IF THE VEHICLE WAS SAFE TO DRIVE AND THE REPRESENTATIVE SAID YES BUT WITHIN 5 MILES OF LEAVING THE DEALERSHIP, THE CHECK ENGINE LIGHT CAME BACK ON. I HAVE SENT SEVERAL EMAILS TO THE SE REGIONAL MANAGER, STEVE FLOOD, AND SOUTHTOWNE'S GM, CHARLIE SIMMONS, BUT THEY HAVE NOT REPLIED. THEIR UNDERLINGS HAVE. I HAVE LOST FAITH IN THE VEHICLE AND BELIEVE IT (AND OTHER HYUNDAI CARS) IS UNSAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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