Hyundai Sonata Complaints (2013)

2,025 consumer complaints on file.

#11341851July 28, 2020
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT CALLED RICK CASE HYUNDAI LOCATED AT 3550 WESTERN RD, DAVIE, FL 33331, (954)377-4100 AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341886July 28, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH AND ATTEMPTING TO STOP THE BRAKING SYSTEM MALFUNCTIONED CAUSING THE VEHICLE TO CRASH INTO A SECOND VEHICLE. THE CONTACT INDICATED WHEN PRESSING THE BRAKE PEDAL THE VEHICLE SLOWED DOWN BUT DID NOT STOP. DURING THE CRASH THE VEHICLE WAS DESTROYED AND TOWED AWAY AND A POLICE REPORT WAS TAKEN AT THE SCENE. THE DRIVER SUSTAINED A NECK INJURY WHICH LATER REQUIRED MEDICAL TREATMENT. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 36,400. *BF *AS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11341951July 28, 2020
STRUCTURE:BODY, UNKNOWN OR OTHER
THE TRUNK NO LONGER OPENS AUTOMATICALLY WHEN PUSHING THE BUTTON ON REMOTE KEY AND/OR TRUNK BUTTON INSIDE THE CAR. ADDITIONALLY, THE CAR'S DISPLAY SYSTEM NO LONGER OPERATES PROPERLY AND WHEN TOUCHING THE SCREEN TO SELECT AN OPTION, IT OPERATES A DIFFERENT FUNCTION THEN PRESSED. SUCH AS. SELECTING VOLUME UP MIGHT CHANGE THE RADIO STATION INSTEAD. WHEN PRESSING THE SCREEN TO SELECT A DIFFERENT MODE FOR MUSIC, SCREEN WENT COMPLETELY BLACK WHILE NAVIGATING (CAR IN MOTION) AND WAS NO LONGER OPERABLE. THE REAR VIEW CAMERA HAS FAILED AS WELL AND WHEN THE VEHICLE IS PUT IN REVERSE, THERE IS MERELY A BLUE SCREEN AND NO VISUAL OF THE REAR. I HAD AN ERROR MESSAGE DISPLAY ON THE SCREEN ON 15 JULY 20, BUT I AM UNCERTAIN IF THIS IS RELATABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341583July 27, 2020
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
I WAS AT A FAST FOOD DRIVE THRU I HAD MY CAR IN PARK BECAUSE THE LINE WAS LONG ONCE I TRIED TO PULL UP MY WOULDNT MOVE THE GEARS WAS SLIDING UP AND DOWN AND I DIDNT UNDERSTAND WHY. I HAD MY KIDS IN THE CAR 4 HOURS LATER A TOW TRUCK CAME AND TOW THE CAR AND IT COST ME $100 BUCKS ITS BEEN TWO MONTHS AND MY CAR STILL DO NOT SHIFT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341690July 27, 2020
ENGINE
WHILE DRIVING DOWN THE HIGHWAY AT 55 MPH A WARNING FOR THE HYBRID SYSTEM APPEARED ON THE MIDDLE SCREEN BETWEEN THE GAUGES ALONG WITH AN AUDIBLE CHIME INSTRUCTING TO SAFELY PULL OVER AND STOP THE CAR. AFTER PULLING OVER AND TURNING OFF THE CAR I WAS UNABLE TO RESTART THE VEHICLE. DISPLAY STATED THE HYBRID BATTERY WAS LOW AND NOT TO START THE ENGINE. AFTER HAVING THE CAR TOWED TO THE DEALER, THE DEALER STATED THE ENGINE WAS SEIZED. THE CAR HAD BEEN SERVICED AS RECOMMENDED SINCE PURCHASE. I AM THE ORIGINAL OWNER. THERE WERE NO WARNING SIGNS OF COMPLETE ENGINE FAILURE. I HAVE SINCE LEARNED THAT HYUNDAI SONATA HAD A RECALL FOR ENGINE FAILURES, BUT MY MODEL WAS NOT INCLUDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341713July 27, 2020
FUEL SYSTEM, GASOLINE, POWER TRAIN
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING 45 MPH, THEY HEARD AN ABNORMAL NOISE AND THE VEHICLE DECELERATED WITHOUT WARNING. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO HER RESIDENCE. THE CONTACT STATED AN INDEPENDENT MECHANIC CAME TO THE RESIDENCE AND SHE WAS INFORMED THE ENGINE NEEDED TO REPLACED. THE VIN WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE) AND NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 168,092.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341719July 27, 2020
ENGINE
VEHICLE ENGINE STALLED AT STOPLIGHT. HAD TOWED TO LOCAL MECHANICS SHOP FOR EVALUATION. AFTER SITTING OVERNIGHT THE CAR WAS DRIVEN APPROX 10-15 MILES AND IT RAN OK. SEVERAL WEEKS LATER, ON ABOUT JULY 22, 2020 THE ENGINE SHUT DOWN AT A STOP LIGHT, 6 LANE ROAD. CAR PUSHED TO SIDE OF ROAD AND TOWED TO MECHANICS SHOP. FOLLOWING MORNING WHEN MECHANIC CRANKED THE CAR THE ENGINE KNOCKED! THE MECHANIC, WHO IS A CERTIFIED 'MASTER MECHANIC' SAID IT WAS A ROD KNOCK. COULD ONLY BE REPAIRED WITH NEW ENGINE. THE CAR HAS 126,000 MILES. THE CAR WAS PUT INTO SERVICE BRAND NEW AS MY SON'E BUSINESS CAR FURNISHED BY HIS COMPANY. AT 90,000 MILES THE CAR WAS WHOLESALED TO ME FOR MY GRANDSON. WE HAVE COMPLETE MAINTENANCE AND OIL CHANGED RECORDS FOR ENTIRE LIFE OF CAR. WE CONTACTED THE DEALER WHO INFORMED US WE WOULD HAVE TO DELIVER THE CAR AND PAY $130 FOR THEM TO EVALUATE AND THEY WERE VERY DISCOURAGING THAT HYUNDAI WOULD HONOR ANY KIND OF WARRANTY. WE LEARNED THERE WAS A CLASS-ACTION LAWSUIT INVOLVING THESE ENGINE FAILURES SO WE INTEND TO PURSUE THAT COURSE OF ACTION. VERY, VERY DISAPPOINTED IN THE QUALITY OF HYUNDAI AND THEIR RESPONSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341556July 26, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE REAR LIGHTS MELT AROUND THE BRAKE LIGHT BULBS AND YOU CAN'T CHANGE THE BULB BECAUSE THE WHOLE WHERE IT GOES INTO MELTS BOTH SIDES ARE CURRENTLY MELTED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341226July 24, 2020
STEERING
CV AXLES HAVE A KNOCKING SOUND SINCE I BOUGHT CAR WITH 50 THOUSAND MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341246July 24, 2020
ENGINE
YESTERDAY I WAS DRIVING AND OUT OF NOWHERE MY CAR SHUT OFF AND ALL THE LIGHTS CAME ON BUT THE CRAZY PART IS. THE CAR STILL WAS MOVING AND DIDN'T STOP UNTIL I STOPPED AND PULLED OVER.(SO WEIRD) I TURNED THE CAR OFF AND STARTED IT BACK UP. IT CAME ON WITH NO PROBLEMS BUT NO CHECK ENGINE LIGHT IS ON AND IT'S FLASHING. I NEVER SEE A FLASHING CHECK ENGINE LIGHT. BACK TO THE STORY I'M DRIVING BUT I CAN ONLY GO A CERTAIN SPEED OR THE CAR WOULD STALL AND JERK LIKE IT'S ABOUT TO CUT OFF. I DID NOT REPEAT DID NOT STOP UNTIL I MADE IT HOME LOL. THE WHOLE TIME DRIVING IT KEPT STALLING. IN ORDER FOR ME TO GET HOME I HAD TO JUMP ON THE HIGHWAY BUT I TOOK BACK ROADS JUST BECAUSE I WAS SCARED THE CAR WOULD STOP ON THE HIGHWAY.O AND DON'T LET ME STOP AT A RED LIGHT HUNNI, IT'S TAKING ITS TIME TO GET UP SOME SPEED. THIS THE SECOND OR THIRD TIME IT DID THAT BUT THIS TIME THE CHECK ENGINE LIGHT CAME ON. IS THIS UNDER A RECALL? IF NOT IT DEFINITELY SHOULD BE BECAUSE THAT WAS SO [XXX] SCARY DRIVING. THAT WAS THE LONGEST 23 MINS EVER LOL. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341087July 23, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
I WAS DRIVING VEHICLE AT ABOUT 30 MPH ON MAIN ROAD AND VEHICLE SHUTS OFF WHILE I WAS DRIVING. I ATTEMPTED TO GET A JUMP ENGINE DOES NOT START. WEIRD SMELL COMING FROM ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340929July 22, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THE REAR BRAKE LIGHT BULBS WERE MELTED TOGETHER. THE CONTACT STATED THE LIGHT BULBS WERE REPLACED 8 TIMES HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO ALLEN TURNER HYUNDAI LOCATED AT 6501 PENSACOLA BLVD, PENSACOLA, FL 32505, (850) 479-9667, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE LIGHT ASSEMBLIES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340979July 22, 2020
ENGINE
I AND MY HUSBAND BOTH OWN HYUNDAI'S. WE BOTH HAVE BEEN HAVING MAJOR ENGINE ISSUES WITH BOTH VEHICLES CONSUMING AN INCREDIBLE AND ABNORMAL AMOUNT OF OIL LEAVING US TO HAVE TO PUT IN OVER MORE THAN A GALLON OR MORE OF OIL INTO EACH VEHICLE. THIS HAS CAUSED US MUCH LOST TIME IN BEING ABLE TO ENJOY OUR VEHICLE. AFTER BOTH VEHICLES COMPLETING OIL CONSUMPTION TEST, BOTH VEHICLES RECVD ENGINE BLOCK REPLACEMENTS. THIS HAS NOT FIXED THE PROBLEM. BOTH VEHICLES HAVE REVERTED BACK TO DOING THE SAME THING. THE ISSUES STATED BACK UP AFTER ABOUT A YEAR. WE HAVE HAD TO NOT DRIVE THE CARS, PUT THE CARS IN THE SHOP, RENT OTHER VEHICLES TO DRIVE WHILE AT THE SAME TIME HAVE TO PAY THE VEHICLE MONTHLY PAYMENTS. THIS IS UNFORTUNATE BECAUSE THE MANUFACTURER, HYUNDAI ON PURPOSELY SELLING DAMAGED CARS AND LEAVING THE THOUSANDS OF OWNERS OF THESE VEHICLES TO HAVE TO DEAL WITH THE UNFLUX OF ISSUES THAT IT HAS AND CONTINUE TO CAUSE. BOTH VEHICLES ARE NOW BACK TO SQUARE ONE WITH BOTH NEEDING TO GO BACK INTO THE SHOP FOR MORE ENGINE WORK WHATEVER THAT MAY ENTAIL. THE DEALERSHIP HAS INFORMED US THAT THEY DO NOT HAVE ANY VEHICLES FOR US TO USE OR BORROW WHILE OUR VEHICLES ARE BEING MAINTENANCE. THIS IS ANOTHER INCONVENIENCE BECAUSE NOW WE HAVE TO PAY THE CAR NOTE, RENT A VEHICLE AND POSSIBLY PAY FOR ANY MAINTENANCE AND THEN HAVE TO DEAL WITH THE SAME MANUFACTURER TO TRY TO GET REIMBURSED. THIS HAS BEEN NOTHING SHORT OF A NIGHTMARE. WE WANT JUSTICE AND WE WANT THE MANUFACTURER HYUNDAI TO BE HELD ACCOUNTABLE FOR THEIR MISCHEAVOUS AND SELFISH ACTIONS. THIS HAS BEEN ONGOING BUT THE VEHICLE WENT INTO THE SHOP FOR NEW ENGINES IN LATE 2018 AND MY HUSBAND AFTER MINE. WE COULD NOT AFFORD TO HAVE BOTH VEHICLES TO BE IN THE SHOP AT THE SAME TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340629July 21, 2020
ENGINE
REMEDY FOR KNOWN RECALL STILL NOT AVAILABLE. THIS RECALL IS NOT BEING DONE IN A TIMELY MANNER. PROBLEM IS LOW PRESSURE FUEL HOSE WHICH MAY CRACK AND POSSIBLY LEAD TO AN ENGINE FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340709July 21, 2020
STRUCTURE:BODY, ENGINE, STEERING
TOOK MY CAR TO (HYUNDAI SANOTA 2013 TURBO) TO DEALER TO GET BRAKE LIGHTS FIXED AND THE STEERING WHEEL FIXED ACOUPLE OF YEARS AGO...WHICH WAS COVERED BY MY WARRANTY THE UNDERWRITER NOTICE THE PAINT HAD PEALED FROM THE FRONT BUMPER AND STATED HE WILL HAVE THEM PAINT THE BUMPER AFTER HE CHECKED WITH SOMEONE THEY STATED THE OTHER OWNER HAD BUMPER WRAPPED SO HYUNDAI NOT RESPONSIBLE... SINCE THEN I'VE SEEN MANY OF HYUNDAI BUMBERS WITH THE SAME PROBLEM 🤔 #2 WHILE DRIVING MY CAR LAST THIS WEEKEND A TAPPING SOUND COMING FROM ENGINE SO I CHAGED MY OIL...AFTER I CHAGED THE OIL THE I DROVE MY CAR NOT EVEN 2 MILES AND IT SEEMED THE TAPPING SOUND WAS GETTING WORSE... THE OIL AND CHECK ENGINE LIGHT CAME ON AND IT STARTED KNOCKING AND SHUT OFF NOW MY CAR WANT EVEN START MY EXTENDED WARRANTY EXPIRED 2/2020😖
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340746July 21, 2020
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MADE MULTIPLE ATTEMPTS TO RESTART THE VEHICLE HOWEVER, THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DIAGNOSED WITH COMPLETE ENGINE FAILURE. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340269July 19, 2020
EXTERIOR LIGHTING
I HAVE TO REPLACE BOTH FRONT AND BACK LIGHTS VERY OFTEN. THEY ARE ALWAYS BLOWING OUT. VERY UNSAFE. THERE HAVE BEEN TIMES WHEN BOTH FRONT LIGHTS HAVE GONE OUT AND I'VE ENDED UP IN VERY DANGEROUS SITUATIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340275July 19, 2020
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
MY CAR HAS LOST POWER WHILE DRIVING. IT HAS NOW HAPPENED 3 TIMES. LUCKILY IT HAS HAPPENED WHILE ON A ROAD AND NOT THE HIGHWAY. THERE ARE OTHER TIMES WHEN I'M STOPPED AT A RED LIGHT OR STOP SIGN AND I CAN FEEL THE CAR LOSING POWER AND/OR SPUTTERING. THE CAR WILL TURN ON AFTER TRYING A FEW TRIES AND WILL HAVE THE ENGINE AND TRACTION CONTROL ALERTS LIGHTS ON. SOMETIMES I WILL HAVE TO KEEP PUSHING ON THE GAS WHILE STEPPING ON THE BREAK TO KEEP THE ENGINE REVVING SO THE CAR DOESN'T DIE. THE ARE ALSO TIMES WHEN IT SEEMS THE CAR LOSES POWER MOMENTARILY THEN KEEPS GOING. VERY SCARY AND DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339967July 17, 2020
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN PARTS WOULD BE AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CALLED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339858July 17, 2020
ENGINE
DRIVING DOWN HWY GOING LOCALLY ABOUT 45 MPH , HEARD BURST OF AIR AND WATER AND CAR STALLED AND CHECKED ENGINE AREA AND WATER AND RADIATOR EVERYWHERE AND IT WILL NOT CRANK.UNKNOWN THIS IS A RECALLED MOTOR THAT WAS REPLACED IN 2018 FOR A ENGINE RECALL AS WELL, PRIOR TO HAVING THIS VEHICLE IN FOR SEROTONIN THE STEERING COLLUM REPLACED AND THE DASHBOARD LIGHT THAT HAS INTENTIONALLY BE COMING OFF AND ON AT MONTHS OF TIME OUT AND ONLY SECONDS OF BEING WORKING PROPERLY,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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