Hyundai Sonata Complaints (2015)

1,208 consumer complaints on file.

#11256971September 20, 2019
SERVICE BRAKES
I SEEN MY VEHICLE HAD A RECALL ABOUT THE BRAKE LIGHT. I SEEN IT FLASHING SO I THOUGHT SOMETHING WAS WRONG WITH MY BRAKES I HAD THEM CHANGE MY WHEEL BARRELS CHANGED ROUTERS CHANGED AND IT STILL MAKE A SCRUBBING NOISE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255709September 16, 2019
AIR BAGS, ENGINE, UNKNOWN OR OTHER
I'VE BEEN HAVING AN OIL CONSUMPTION ISSUE ON MY VEHICLE. I'VE BEEN GETTING MY OIL CHANGED ON TIME REGULARLY & THE OIL SEEMS TO BURN OFF EXTREMELY FASTER THAN IT SHOULD. EVERY TIME I GET MY OIL CHANGED I'VE BEEN TOLD THAT THERE AREN'T ANY LEAKS. NOW MY CHECK ENGINE LIGHT IS ON & MY ENGINE IS SHAKING. IVE ONLY HAD MY CAR FOR 3 YEARS & MY AIR BAG LIGHT CAME ON OUT OF NO WHERE. ALSO MY GEAR SHIFT SEEMS TO LOCK UP & WONT RELEASE FROM PARK TO DRIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255712September 16, 2019
STRUCTURE:BODY, STEERING, SUSPENSION
I BOUGHT MY CAR AT A DEALERSHIP, IN WEST, TN CALLED BOLIVAR FORD. THEY SOLD ME THE CAR I GOT NOW AND THEY DIDN'T EVEN SHOW ME THE CAR UNTIL IT CAME BACK FROM GETTING AN 'OIL CHANGE'. THEN I REALIZED WHY THEY DIDN'T SHOW ME THE CAR UNTIL A FEW WEEKS LATER UNTIL I SAW THE PAINT CHIPPING AT THE ROOF OF MY CAR WHERE THE WINDSHIELD MEETS TO THE ROOF. SINCE LAST YEAR, THE PAINT HAS CHIPPED PROBABLY 5 INCHES MORE WIDE, AND ABOUT 11 INCHES HIGHER. IT KEEPS GETTING WORSE. LIKE, THE HYUNDAI COMPANY SHOULD BE RECALLING TO GET ALL HYUNDAI'S NEW PAINT. I WAS DRIVING ON HWY 22 N, GOING TOWARDS LEXINGTON, TN, WHEN I NOTICED MY CAR WAS BOUNCING UP AND DOWN A LOT. I WAS GOING 59MPH IN A 55MPH ZONE, I WAS GOING OVER A BRIDGE AND LITERALLY ABOUT HAD A CONCUSSION GOING EVER A 20FT LONG BRIDGE BECAUSE THE CAR WAS BOUNCING SO BAD. I AM JUST NOW REPLACING THE TIRES AND BRAKE PADS/ ROTORS THAT THE SUSPENSION DAMAGED. I'VE NEARLY WRECKED 2-3 DIFFERENT TIMES. NO ONLY THAT I'VE HAD SORENESS IN MY BACK AND NECK FROM IT. NO WRECKS OR NOTHING AND NO MEDICAL ATTENTION ON, SEVERAL DIFFERENT OCCASIONS OF ME TRAVELING FOR WORK, I WOULD BE ON HWY 128 IN NIXON, TN HEADING TO TURN ON HWY 57 IN COUNCE, TN AND I NOTICED MY STEERING WHEEL WAS REAL LOOSE, TO THE POINT OF WHERE I COULD BASICALLY MOVE THE WHEEL WITH ONE FINGER. NOT ONLY THAT IT WILL DRAG REAL BAD. I CAN'T EVEN STAY IN A STRAIGHT LINE AND DRIVE NORMAL WITHOUT GOING FROM THE YELLOW LINE TO WHITE LINE AND THEN FROM WHITE LINE TO THE YELLOW LINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255396September 13, 2019
UNKNOWN OR OTHER
TAKATA RECALL. MY STARTER WENT OUT AND THE MOTOR LOCKED UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255412September 13, 2019
ENGINE
TAKATA RECALL. MY 2015 HYUNDAI SONATA LOST POWER WHILE I WAS DRIVING. I TOOK TO MECHANIC AND THEY SAY MY MOTOR LOCKED UP. MY CAR ONLY HAS 76000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255446September 13, 2019
ENGINE
WE PURCHASED OUR 2015 SONATA LIMITED IN JUNE OF 2018 WITH JUST SHY OF 59K MILES. IN AUGUST OF 2019; AND AT 66K MILES; OUR VEHICLE STARTED PRODUCING A KNOCKING NOISE; WITH A FLASHING "CHECK ENGINE" LIGHT; AND WOULD NOT ACCELERATE. SINCE AUGUST OF 2019, OUR SONATA HAS BEEN IN THE DEALERSHIP SERVICE DEPARTMENT 3 TIMES; AND FOR A CONSECUTIVE 30 DAYS. WE WERE TOLD WITH THE FIRST TIME IN THE SHOP THAT THE VEHICLE NEEDED A NEW SENSOR; WHICH WAS REPAIRED WITHIN A DAY. WHEN MY HUSBAND RETURNED TO THE DEALERSHIP TO TAKE THE CAR HOME; HE BARELY MADE IT A MILE FROM THE DEALERSHIP BEFORE THE CAR STARTED REPEATING THE SAME ISSUES. THE VEHICLE WAS IMMEDIATELY RETURNED TO THE DEALERSHIP FOR REPAIRS. THE SECOND TIME WE PICKED UP THE VEHICLE; WE MADE IN NEARLY 20 MILES BACK TOWARD HOME BEFORE THE CAR DIED AGAIN. THE THIRD TIME INTO THE DEALERSHIP; AND THEY FINALLY DETERMINED THAT THE ENGINE HAD FAILED AND REQUIRED REPLACEMENT. DURING THIS WHOLE MESS, WE LEARNED THAT WE WERE EXPERIENCING THE CATASTROPHIC ENGINE FAILURE THAT IS ASSOCIATED WITH HYUNDAI'S DEFECTIVE 2.4L THETA II ENGINES. WE HAVE BROUGHT THIS TO THE ATTENTION OF HYUNDAI MOTOR AMERICA. THEY ORIGINALLY OFFERED TO BUY IT BACK FOR $4K LESS THAN WE OWE ON IT; AND CONTINUED TO MOVE US FROM ONE REPRESENTATIVE TO THE NEXT. AS OF TODAY, HYUNDAI HAS SUDDENLY CHANGED THEIR MIND AND REFUSE TO BUY THE CAR BACK. HYUNDAI HAS PRODUCED AN UNSAFE & DEFECTIVE VEHICLE; PRONE TO POTENTIAL ENGINE FIRES; ENGINE FAILURE; TRANSMISSION ISSUES; SEATBELTS THAT DON'T FUNCTION PROPERLY; AND POWER STEERING ISSUES. HYUNDAI REFUSES TO TAKE FULL RESPONSIBILITY FOR THEIR UNSAFE & DEFECTIVE PRODUCT. WE NO LONGER FEEL SAFE DRIVING THE VEHICLE (WHICH IS STILL IN THE SHOP, BTW); AND NO LONGER TRUST IT TO BE RELIABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253975September 8, 2019
ELECTRICAL SYSTEM
EVERY SENSE I PURCHASED THE VEHICLE I'VE BEEN HAVING TROUBLE WITH MY IGNITION LOCKING UP AND THE ACCESSORY POSITION AND I'M NOT ABLE TO TURN MY KEY I WILL HAVE TO SIT FOR 2 HOURS AND JUST KEEP PLAYING WITH THE KEY UNTIL IT DECIDES TO TURN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253747September 6, 2019
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I MUST START BY SAYING THAT ENGLISH IS NOT MY FIRST LANGUAGE, KOREAN IS AND I WOULD LIKE A TRANSLATOR WHEN I AM CALLED FOR REFERENCE. ON 07/16/2019 I PURCHASED A 2015 HYUNDAI SONATA FROM CARVANA AND HAVE RUN INTO THE FOLLOWING PROBLEMS: THE BATTERY WAS NOT THE CORRECT SIZE FOR THAT MODEL CAR, THE ENGINE AIR INTAKE WAS COMPLETELY MISSING, AND THE SUPERCHARGER BLEW UP 4 DAYS AFTER I BOUGHT THE CAR. I HAVE SENT AN EMAIL TO CARVANA BUT NEVER RECEIVED A RESPONSE. I HAVE MORE DOCUMENTS PERTAINING TO THIS MATTER THAT ARE TOO LARGE TO ATTACHED AND WILL BE ABLE TO SEND THEM VIA EMAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253589September 6, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, THE 'CHECK CHARGING SYSTEM", "SAFELY STOP", AND "DO NOT DRIVE' INDICATORS ILLUMINATED. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND TOWED TO ALL STAR HYUNDAI OF BATON ROUGE (225-274-0071, LOCATED AT 10313 AIRLINE HIGHWAY, BATON ROUGE, LA 70816) TO BE DIAGNOSED, BUT THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE RECURRED SEVERAL TIMES AND THE VEHICLE WAS TAKEN TO EDDIE TOURELLE'S NORTHPARK HYUNDAI (985-801-7000, LOCATED AT 953 HIGHWAY 190 NORTH, COVINGTON, LA 70433) WHERE ANOTHER DIAGNOSTIC TEST WAS PERFORMED; HOWEVER, THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT BASED ON THE DIAGNOSTIC TESTS BY THE TWO DEALERS, WHICH YIELDED NOTHING, THEY COULD BE ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 20,917.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253633September 6, 2019
ENGINE
DRIVING MY CAR ON THE HWY AND TOTALLY LOSE ALL POWER AND IM DRIVING 70 MPH....LUCKY NO ONE WAS BEHIND ME AT THE TIME BUT THIS ISN'T SAFE AT ALL...THIS IS MY SECOND SONATA THAT THIS HAS HAPPENED TO AND IM REALLY AFRAID TO DRIVE THESE CARS... ALSO THE CAR STARTED SMOKING UNDER THE HOOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253320September 5, 2019
ENGINE
I PURCHASED MY 2015 HYUNDAI SONATA RECENTLY WITH ONLY 46K MILES ON IT. AFTER 3 WEEKS, THE ENGINE STARTED CLICKING LOUDLY AND IT LITERALLY SOUNDED LIKE A ROLLER COASTER BEING PULLED UPHILL WHEN UNDER LOAD. A WEEK LATER THE TICKING WAS CONSTANT. MY HUSBAND CHANGED MY OIL AND STRAINED IT, FINDING SMALL METAL FRAGMENTS IN THE OIL. THESE FRAGMENTS ARE FROM AN ENGINE DEFECT THAT HYUNDAI EVEN ADMITS HAVING. NOW AS THE SECOND OWNER, I HAVE NO SERVICE RECORDS PRIOR TO OWNERSHIP AND MY WARRANTY CLAIM WAS DENIED BECAUSE OF IT. HOW CAN THIS BE HAPPENING? HYUNDAI ADMITS DEFECT BUT ARE STILL ALLOWED TO RIP OFF CONSUMERS WITH BAD ENGINES? THE GDI HYUNDAI ENGINES ARE DEFECTIVE AND IT COST ME $3,000!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253276September 4, 2019
ENGINE
HI NHTSA, I DRIVE A 2015 HYUNDAI SONATA AND FOLLOWED ALL THE RECOMMENDED MAINTENANCE. I STARTED TO NOTICE MY OIL LEVEL WAS BELOW LOW AFTER 2000 MILES AT 47000 ON THE VEHICLE. I THOUGHT IT WAS NOT FILLED CORRECTLY AND HAD MY MECHANIC CHECK IT. ALSO, I TOLD MY HYUNDAI DEALERSHIP IN LAUREL, MD ABOUT THE FINDING. I DECIDED TO TOP OFF MY OIL AND CLOSELY MONITOR THE STATUS. ON MY NEXT OIL CHANGE, AFTER 2000 MILES MY OIL WAS LOW AGAIN. I ADD ROUGHLY 1.5 QTS TO TOP IT OFF. I BROUGHT MY CAR UNTIL HYUNDAI FOR AN OIL CONSUMPTION TEST. THE MECHANIC DID NOT NOTE HOW MUCH OIL HE STARTED AS THE BASELINE; HOWEVER, THE DIP STICK WAS OVER THE FULL MARK. AFTER 3000 MILES, MY OIL WAS AT THE LOW LEVEL. PER HYUNDAI OWNER MANUAL, I CAN DRIVE 7500 MILES BETWEEN OIL CHANGES WITH NON - EXTREME DRIVING. HYUNDAI STATED MY CAR WAS NOT CONSUMING OIL, AND THIS IS NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252958September 3, 2019
ENGINE, POWER TRAIN
ON OR ABOUT 3/15/2015, PURCHASED A NEW 2015 HYUNDAI SONATA. MAINTAINED OIL CHANGES IN ACCORDANCE WITH "NORMAL MAINTENANCE SCHEDULE" AS DESCRIBED IN OWNER'S MANUAL. IN 5/2019, WHILE DRIVING ON A HIGHWAY, VEHICLE BEGAN SPUTTERING, KNOCKING AND ENGINE LIGHT CAME ON. WAS TOLD ENGINE "THREW A ROD" AND PUNCHED A HOLE IN THE ENGINE AND NOW ENGINE NEEDS TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252284August 29, 2019
VEHICLE SPEED CONTROL, SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS APPLIED, BUT THE VEHICLE FAILED TO RESPOND AND CONTINUED TO MOVE AND IDLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE BRAKE SENSORS AND THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 16052684. THE CONTACT REQUESTED REIMBURSEMENT, BUT WAS DENIED. THE FAILURE MILEAGE WAS 35,137.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252038August 28, 2019
UNKNOWN OR OTHER, EXTERIOR LIGHTING
DRIVING DOWN HIGHWAY TURNED HIGH BEAMS LIGHT ON AND LIGHTS COMPLETELY SHUT OFF\ TURNED OFF AN ALSO HAPPENS WHEN I USE TURN SIGNALS OR CHANGING THE LIGHT SETTINGS FOR ANY INDICATION ON EITHER HIGH OR LOW SETTINGS . VERY FRIGHTENING WHEN NOT KNOWING WHAT WOULD HAPPEN ESPECIALLY IN TRAFFIC. HAS HAPPENED NUMEROUS TIMES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246462August 26, 2019
POWER TRAIN
THE VEHICLE HAS INTERMITTENTLY FAILED TO ENGAGE IN REVERSE. THIS IS ONLY REMEDIED BY SHUTTING THE CAR OFF AND RESTARTING IT. THERE HAVE ALSO BEEN INTERMITTENT INCIDENTS OF SEVERE HESITATION WHEN ACCELERATING, SURGES IN THE TACHOMETER AT INAPPROPRIATE TIMES ACCOMPANIED BY THE ENGINE RACING (WITH CHECK ENGINE LIGHT INDICATOR ON), AND JOLTING ACCELERATIONS. THE VEHICLE IS USUALLY GOING FROM A STATIONARY POSITION AT A TRAFFIC LIGHT OR INTERSECTION WHEN THE PROBLEMS WITH HESITANT ACCELERATION OCCUR. THE FAILURE TO REVERSE ISSUES OCCUR WHEN TRYING TO LEAVE PARKING SPOTS OR MY OWN DRIVEWAY. THE ENGINE RACING HAS OCCURRED AT TAKE OFF FROM A STATIONARY POSITION AT INTERSECTIONS AND WHILE IN MOTION. THE VEHICLE HAS BEEN TAKEN TO THE LOCAL HYUNDAI DEALERSHIP TWICE OVER THESE SAME ISSUES AND BOTH TIMES THE DEALERSHIP STATED THEY RESET THE TRANSMISSION COMPUTER. THE MANAGEMENT OF THE SERVICE DEPARTMENT ASSIGNED BLAME TO THE DOUBLE CLUTCH TRANSMISSION AND SAID IT MUST LEARN THE DRIVER'S SPECIFIC DRIVING HABITS. THE TRANSMISSION PROBLEMS HAVE ALWAYS RETURNED AND REMAINED PRESENT THE ENTIRE TIME THE CAR HAS BEEN OWNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244169August 15, 2019
ENGINE
TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HESITATED AND MADE CLICKING NOISES IN THE ENGINE COMPARTMENT. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED, REMAINED LIT, AND FLASHED OCCASIONALLY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED TO HYUNDAI INLAND EMPIRE (909-796-1600, LOCATED AT 25072 REDLANDS BLVD, LOMA LINDA, CA 92354), BUT THE FAILURE COULD NOT BE DUPLICATED. THE DEALER STATED THAT THERE WAS NO FAILURE WITH THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 59,800. THE VIN WAS INVALID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244218August 15, 2019
ENGINE
THE CHECK ENGINE LIGHT IS ILLUMINATED AND WHEN COMING TO A STOP, THE VEHICLE LUNGES/SURGES FORWARD AS IF THE BRAKES ARE FAILING AND I'M GOING TO HIT THE VEHICLE IN FRONT OF ME. I TOOK THE THE VEHICLE TO 2 LOCAL JIM CLICK HYUNDAI DEALERS, THE FAULT CODE IS P200A AND THEY STATED THE ISSUE IS MOST LIKELY REPLACING THE INTAKE MANIFOLD WHICH WOULD NOT BE COVERED BY THE POWERTRAIN WARRANTY AND MY MILEAGE IS 85,000 PRESENTLY. I WOULD THINK THAT IT WOULD BE A WARRANTY ITEM BECAUSE THE INTAKE MANIFOLD IS BOLTED TO THE ENGINE AND CONNECTED TO THE ENGINE WITH WIRES. NOW I'M STUCK WITH A $1000 REPAIR BILL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242730August 9, 2019
ENGINE
HAD AN ACCIDENT 6/29/19 WAS HIT DRIVER'S SIDE FRONT TIRE AREA. INSURANCE RECOMMENDED CLOSEST REPAIR SHOP FIX (DICK SMITH) AND THEY RETURNED IT. SAME WEEK CAR WAS TAKEN BACK TO REPAIR SHOP FOR CONCERNS, CLICKING, VIBRATING, ETC. WAS TOLD BY DICK SMITH REPAIR SHOP NEEDS A BOOT BUT CAR IS "DRIVEABLE". TWO DAYS LATER CAR DIES WHILE DRIVING.. DS (JEFF, SERVICE MGR) SAYS DIED 4 NO OIL CAUSING ENGINE TO "SEIZE UP" BUT NO LIGHT WAS ON.. AND PRIOR TO HYUNDAI RUNNING DIAGNOSTICS ALSO. DS TOWED TO HYUNDAI. TOLD BY PEACOCK HYUNDAI (CHRIS) THEY HAD SEVERAL REPORTS OF ENGINE FAILURE WITHIN 2 WEEKS OF MY CAR BEING TOWED AND THEY WERE WAITING ON APPROVAL FOR NEW ENGINE BUT THEN A DIFFERENT PERSON (TED) SAYS ENGINE "SEIZED" FOR NO OIL BUT CAR HAD OIL CHANGE WITHIN LAST 6K MILES AND IS FULL SYNTHETIC. PLEASE HELP AS I HAVE A NEWBORN AND NEED A VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242823August 9, 2019
ENGINE
TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA. WHILE THE CONTACT'S DAUGHTER WAS DRIVING AT A VERY LOW SPEED, THE ENGINE COMPLETELY FAILED. PRIOR TO THE FAILURE, THE ENGINE SEIZED ON SEVERAL OCCASIONS. AFTER EACH FAILURE, THE VEHICLE WOULD RESTART AND RESUME NORMAL OPERATION. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED PRIOR TO THE ENGINE FAILURES. THE VEHICLE WAS TOWED TO NAPLETON HYUNDAI OF CARMEL (4200 E 96TH ST, INDIANAPOLIS, IN 46240, (844) 729-4217) WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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