Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#11206555May 9, 2019
SUSPENSION
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND MAKING A RIGHT TURN A CLICKING AND POPPING NOISE WAS PRESENT COMING FROM THE FRONT SUSPENSION SYSTEM. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER TAYLOR HYUNDAI (3233 WASHINGTON RD, AUGUSTA GA) WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. *BF*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206573May 9, 2019
AIR BAGS, SEAT BELTS, STEERING
TAKATA RECALL. I BOUGHT MY 2011 HYUNDAI SONATA LAST YEAR IN MARCH OF 2018. I WAS UNAWARE OF THE MANY RECALLS IT HAD, BUT FIGURED THE DEALERSHIP WOHLD HAVE NOTIFIED ME, WHICH THEY DID NOT. JANUARY OF 2019 I HAD MY ENGINE REPLACED, WHICH WAS ON THE RECALL LIST. BEFORE I HAD BROUGHT THE CAR IN THEY TOLD ME THEY WOULD FIX ALL RECALLS. THEY NEVER DID. THERE IS A RECALL ON THE "CUPLER" WHICH IS IN THE STEERING WHEEL COMPARTMENT, WHICH I WAS TOLD THEY WOULD FIX BEFORE BRINGING IT IN. WHEN I PICKED THE CAR UP IT WAS NOT FIXED AND WHEN I ASKED WHY NOT, THEY TOLD ME I WAS OVER THE LIMITED MILEAGE BY 1,000 MILES. THEY NOW TELL ME I HAVE TO PAY $300 FOR THAT PART. ALSO, WHEN CHECKED ON THIS WEBSITE ABOUT MY RECALLS IT SAID THEY HAVE ALL BEEN REPAIRED, WHICH IS A COMPLETE LIE. OUT OF THE 20 RECALLS THEY FIXED 2. THE ENGINE AND THE FUEL PUMP WHICH WAS AFFECTED BY THE MOTOR ISSUE. I HAVE DEALT WITH THEM IN THE PAST, WITH MY 2003 ELANTRA WHEN I NEEDED A RADIATOR, WHICH I PAID FULL PRICE, BUT THEY NEVER GAVE ME A NEW RADIATOR LIKE THEY TOLD ME THEY WERE PUTTING IN MY CAR. I FOUND OUT WHEN I LATER SOLD MY CAR, YEARS LATER. I FEEL THIS COMPANY IS FRADULENT. HYUNDAI OF WATERTOWN, CT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206600May 9, 2019
AIR BAGS, ENGINE, SUSPENSION
PASSENGER SEAT BELT LIGHT IS ON SUSPENSION ENGINE MAKING A RATTLING NOISE WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206245May 8, 2019
ENGINE
COMPLETED THE 953 CAMPAIGN RECALL TO UPGRADE SOFTWARE TO MONITOR FOR EXCESSIVE BEARING WEAR. AS DESCRIBED IN THE CAMPAIGN LETTER, A WARNING INDICATOR INDICATING A PROBLEM CAM E ON WHILE DRIVING (ON A HIGHWAY). AGAIN, AS INDICATED IN THE RECALL CAMPAIGN LETTER, THE VEHICLE OPERATED AT NO MORE THAN 60 MPH AND WITH REDUCED RPM. TOOK THE VEHICLE IMMEDIATELY TO THE NEAREST DEALER FOR EVALUATION/REPAIR AS INSTRUCTED IN THE RECALL LETTER. LEFT THE CAR WITH THE DEALER IN NC, WAITED SEVERAL DAYS TO HEAR FROM THE DEALER AND AFTER GETTING NO INFORMATION FROM THE DEALER, RENTED A CAR AND RETURNED HOME (VA). THE VEHICLE WAS DROPPED OFF AT THE DEALER ON APRIL 26. AS OF TODAY (MAY 8) WE STILL HAVE NOT RECEIVED A DIAGNOSIS PF THE PROBLEM FROM HYUNDAI. THE DEALER REFUSED TO OFFER A LOANER CAR WHILE WAITING IN NC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206349May 8, 2019
ELECTRICAL SYSTEM
MY KEY GETS STUCK IN THE ACC POSTION. AND WILL NOT TURN TO THE LOCK POSITION AFTER EXPERIENCING THIS AFTER 24 HOURS I FINALLY WAS ABLE TO GET THE KEY OUT. THE NEXT DAY WHEN I PUT THE KEY IN THE IGNITION IT WOULD NOT TURN TO CIT ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206121May 7, 2019
AIR BAGS, SEAT BELTS
AIRBAG DASH LIGHT STAYS ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205169May 2, 2019
ENGINE
AFTER HAVING THE ENGINE REPLACED UNDER RECALL CAMPAIGN 132 AND 162, THE ENGINE OIL COOLER FAILED ALLOWING HOT MOTOR OIL TO MIX WITH ENGINE COOLANT. THIS IN TURN CAUSED MOST OF THE RUBBER PIPING TO BECOME DISTENDED, CAUSING THEM TO HAVE TO BE REPLACED. ALSO, THE RADIATOR SYSTEM NEEDED TO BE FLUSHED MORE THAN ONCE BECAUSE OF THE DIFFICULTY IN VACATING THE MOTOR OIL FROM THE SYSTEM. MY VEHICLE'S WATER PUMP NEEDED TO BE CHANGED A FEW MONTHS LATER, DUE TO IT FAILING. A PRIVATE MECHANIC STATED THAT THIS WAS MORE THAN LIKELY DUE TO THE HOT MOTOR OIL MIXING IN THE SYSTEM, CAUSING THE SEALS ON THE WATER PUMP TO FAIL. I REPORTED THIS PROBLEM TO THE HYUNDAI DEALERSHIP, AS WELL AS HYUNDAI CORPORATE, AND THEY BOTH STATED THAT THIS PROBLEM WAS NOT COVERED UNDER THE RECALL CAMPAIGNS. I BELIEVE THAT THE FAILURE OF THE OIL COOLER AND WATER PUMP IS DIRECTLY CORRELATED WITH THE REPLACEMENT OF THE ENGINE, AND MY PRIVATE MECHANIC HAS STATED THE SAME. MY VEHICLE WAS IN MOTION ON A HIGHWAY WHEN THESE PARTS FAILED, AND IF I CONTINUED WITHOUT PULLING OVER, IT IS HIGHLY LIKELY THAT THE ENGINE WOULD HAVE CAUGHT FIRE OR SEIZED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205253May 2, 2019
ENGINE, STEERING, SUSPENSION
I TOOK MY CAR TO THE HYUNDAI DEALERSHIP IN TURNERSVILLE NJ THEY CLAIMED THEY BUT A "NEW" ENGINE AS A REPLACEMENT OF MY RECALL BECAUSE THE ENGINE WAS MAKING A KNOCKING SOUND SO THEY KEPT MY CAR FOR 3 MONTHS THEN THEY CALLED ME ON MEMORIAL WEEKEND TO PICK UP MY CAR TWO DAYS AFTER I PICKED UP MY CAR THE ENGINE LIGHT WENT BACK ON SO I TOOK THE CAR BACK THEN SERVICE DEPARTMENT WANTED TO CHARGE ME TO FIX IT WHICH I REFUSED TOO. NOW LAST MONTH I GET ANOTHER RECALL FOR MY HYUNDAI 2011 SONATA WHAT IT'S GOING ON MY ENGINE LIGHT STILL GOES ON AND TO BE HONEST I'M SO DISAPPOINTED WITH THIS CAR THAT I DON'T EVEN DRIVE EVEN THOUGH I'M MAKING PAYMENTS ON IT STILL. I HATE MY CAR AND HYUNDAI CARS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205257May 2, 2019
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, THE DRIVER SIDE HEADLIGHT FAILED TO WORK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE HEADLIGHT NEEDED TO BE REPLACED. THE CONTACT CALLED RED MCCOMBS HYUNDAI (4800 NW LOOP 410, SAN ANTONIO, TX 78229, (210) 593-3658) AND NOTIFIED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED.THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205391May 2, 2019
ELECTRICAL SYSTEM, ENGINE
MAY BE ENGINE OR ELECTRICAL OR SOFTWARE PROBLEM; LOST POWER ON INTERSTATE FROM 70 MPH TO 20 MPH THEN GOT OFF EXIT, SHUT DOWN AND WAITED A FEW MINUTES AND THEN STARTED IT UP AND NO PROBLEM AGAIN; HAS HAPPENED 3 TIMES IN LAST 4 MONTHS; TAKEN TO DEALER TWICE WITHOUT SUCCESS- NO CODES IN COMPUTER; NOW CAR IS SPUTTERING AND JUMPING WHEN GAS IS APPLIED AFTER SLOW DOWN/STOP. NOW GETTING FLASHING/BLINKS ON/OFF READY LIGHT ON DASH. SAW NHTSA ID NUMBER 10056327 AND SOUNDS LIKE MY ISSUE. DRIVE 40 MILES ONE WAY TO WORK ON INTERSTATE DAILY AND AM GETTING VERY CONCERNED ABOUT LOSING POWER. I HAVE REPORTED IT TO DEALER TWICE AND NOTHING DONE ABOUT IT AND REPORTED IT HYUNDIA CUSTOMER SERVICE CENTER WITHOUT A CALL BACK TO DATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204369April 29, 2019
ENGINE
OUT OF NOWHERE I STARTED HEARING A KNOCKING NOISE FROM MY ENGINE. MY CAR HAD OIL SO I DIDN'T UNDERSTAND WHY IT WAS KNOCKING. FEW DAYS LATER I WAS LEAVING WORK HEADING HOME AND MY VEHICLE JUST STOP ON THE HIGHWAY. I WAS PRESSING ON THE GAS AND NOTHING DIDN'T HAPPENED. SO I HAD TO PULL OVER; AS I WAS PULLING OVER LIGHT SMOKE WAS COMING FROM UNDER MY HOOD BUT MY CAR WASN'T RUNNING HOT. I SIT THERE 10 MINUTES BEFORE STARTING MY CAR BACK UP. THAT'S WHEN MY CAR WOULDN'T START OVER. I TRIED AGAIN AND IT STARTED BUT WOULDN'T MOVE THE LIGHT ON MY DASHBOARD WHERE BLINKING ON AND OFF FOR NO REASON. PREVIOUS BEFORE ANY OF THIS STARTED I ALSO DID NOT HAVE THE CHECK ENGINE LIGHT NOR OIL LIGHT WAS ON. I HAD MY CAR TOWED THE NEXT DAY TO MY HOME. THAT'S WHEN I HAD A MECHANIC TO COME AND LOOK AT MY CAR. THE FIRST THING HE DO IS CHECK THE OIL SAID MY OIL WAS GOOD. HE DIDN'T UNDERSTAND WHY MY CAR WOULDN'T MOVE. THEN THE MECHANIC STARTED MY CAR UP AND IT MADE AND EVEN LOUDER NOISE WENT FROM LIGHT TAPPING KNOCKING TO SOMETHING UNEXPLAINABLE LIKE THE ENGINE JUST WANTED TO FALL OUT THE BOTTOM. MY MECHANIC HAD ME TO START MY CAR UP ONCE MORE AS HE LOOKED UNDER THE HOOD AGAIN TO SEE WHAT'S WRONG AS HE SAID STOP THE CAR. ALL THE OIL IN MY CAR HAS SPILLED INTO MY DRIVEWAY. THAT'S WHEN HE TOLD ME MY ENGINE HAS BLOWN A ROD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204254April 28, 2019
ELECTRICAL SYSTEM
I REPLACE LIGHT BULBS ON MY CAR EVERY MONTH IF IT'S NOT THE HEADLIGHTS, IT THE BRAKE OR TAIL LIGHT. I KNOW A FEW PEOPLE WHO OWN SONATAS AND WE ALL HAVE THE SAME PROBLEM. BEING THAT THIS IS AN ISSUE FOR MORE THAN ONE CUSTOMER, INSTEAD OF HYUNDAI MAKING MONEY OFF THEIR MALFUNCTION, THERE SHOULD BE A RECALL ON THE ELECTRICAL SYSTEM DEALING WITH THE LIGHTS. I HAVE ALMOST BEEN RUN INTO AND HIT BY OTHER CARS BECAUSE WE CANNOT SEE EACH OTHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203974April 26, 2019
ELECTRICAL SYSTEM, ENGINE, STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING HIGH SPEEDS, THE STEERING SEIZED AND THE VEHICLE DECELERATED WITHOUT WARNING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT PULLED OVER AND HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC. THE DIAGNOSTIC TEST STATED TO REPAIR THE ELECTRONIC CONTROL UNIT. THE VEHICLE HAD NOT BEEN REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 144,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203998April 26, 2019
ENGINE, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE REDUCED ENGINE POWER AND CHECK ENGINE WARNING INDICATORS FLASHED. THE MANUFACTURER PROVIDED A PRODUCT ENHANCEMENT CAMPAIGN FOR A SOFTWARE UPDATE PERTAINING TO THE ENGINE. HATFIELD HYUNDAI (1400 AUTO MALL PKWY, COLUMBUS, OH 43228, (855) 627-7144) REPAIRED THE VEHICLE, BUT THE FAILURE RECURRED WITHIN LESS THAN A WEEK. THE VEHICLE WAS TOWED BACK TO THE DEALER FOR FURTHER DIAGNOSTIC TESTING. WHILE AT THE DEALER, SMOKE APPEARED FROM THE VEHICLE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V934000 (ENGINE, FUEL SYSTEM, GASOLINE), BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 121,457.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203753April 25, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE, FUEL SYSTEM, GASOLINE
GOOD AFTERNOON, I AM CONTACTING THE CONSUMER AFFAIRS DEPARTMENT REGARDING THE RECALL 180 HYUNDAI IS CONDUCTING A SAFETY RECALL IN THE UNITED STATES TO CONFIRM THE HIGH PRESSURE FUEL PIPE WAS PROPERLY CONNECTED BY HYUNDAI DEALERS TO THE HIGH-PRESSURE FUEL PUMP OUTLET WHEN THE ENGINE WAS REPLACED UNDER RECALLS 132 AND 162. IN COME CASES, DURING THE ENGINE REPLACEMENTS UNDER RECALL CAMPAIGNS 132 AND 162, THE HIGH PRESSURE FUEL PIPE MAY HAVE DAMAGED, MISALIGNED, OR IMPROPERLY TORQUED DURING THE ENGINE REPLACEMENT PROCEDURE, ALLOWING FUEL TO LEAK FROM THE PIPE. HYUNDAI WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE FUEL PIPE, AS NECESSARY, FREE OF CHARGE. OWNERS MAY CONTACT HYUNDAI CUSTOMER SERVICE AT 1-855-371-9460. HYUNDAI'S RECALL NUMBER FOR THIS RECALL IS 180. MY HYUNDAI SONATA LIMITED WAS INVOLVED IN AN ACCIDENT AFTER HYUNDAI HAD JUST REPLACED THE MOTOR AND ON IMPACT THE WHOLE CAR CAUGHT ON FIRE, SO WHAT I AM TRYING TO DO IS FIND OUT DO I NEED TO CONTACT NHTSA IN REGARDS TO THIS MATTER BUT I FEEL THAT MY LIFE, THE PERSON INVOLVED IN THE ACCIDENT WAS TOTALLY AT RISK DUE TO THIS MALFUNCTION AND I AM OUT OF SO MUCH AND WAS PUT IN A VERY HARD FINANCIAL PLACE DUE TO THIS FIRE WHEN IT COULD HAVE BEEN PREVENTED. IF SOMEONE COULD PLEASE CONTACT ME AT [XXX] THANKS, [XXX] VIN #: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
Yes
Injuries:
2
Deaths:
0
#11203315April 24, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY VEHICLES BRAKE LIGHTS CONTINUE TO HAVE ELECTRICAL PROBLEMS. SOMETIMES THE BRAKE LIGHT WORKS, AND SOMETIMES IT DOESN'T.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203070April 23, 2019
ELECTRICAL SYSTEM, WHEELS, UNKNOWN OR OTHER
AFTER BEING JUMPED ONCE AND RUNNING PROPERLY THE CAR NO LONGER HAS ANY KIND OF POWER. THE REAR BATTERY IS WORKING FINE. MY MECHANIC HAD ALSO TOLD ME THAT THE WHEELS HAD A CERTAIN TYPE OF SPRING LIKE MECHANISM THAT WAS READY TO SHOOT OFF THE CAR AND THAT THE CAR NEEDS A VERY EXPENSIVE LARGE PIECE OF PLASTIC TO REGULATE AIRFLOW IF IT IS GOING TO PASS INSPECTION. THE VEHICLE HAS NOT BEEN IN ACCIDENTS AND NOTHING OUT OF THE ORDINARY HAS HAPPENED TO IT TO CAUSE THESE THINGS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202578April 19, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, THE REAR BRAKE LIGHTS REMAINED ILLUMINATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. AN UNKNOWN LOCAL DEALER DIAGNOSED THAT THE REAR BRAKE PADS NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197128April 18, 2019
ENGINE
CAR ACCELERATES AND THEN STALLS AT HIGH RATE OF SPEED. DEALER SAYS NOT AN ISSUE WITH THE ENGINE AND THEY CANNOT FIND ANYTHING WRONG. ALSO GOES TO VERY HIGH RPM'S, WHILE DRIVING. ASKED ABOUT WHEN HAPPENED. IT HAPPENS ALL THE TIME FOR THE PAST THREE YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196664April 16, 2019
STEERING
THE STEERING COLUMN IS MAKING CLUNKING SOUNDS WHEN TURNING RIGHT OR LEFT AND THE VEHICLE HAS LOST STEERING RESPONSE. MY OWN READING TELLS ME THAT IT IS THE BUSHING IN THE COLUMN, WHICH HAS BEEN WORN DOWN OR BROKEN; LONG STORY SHORT - THIS IS NOT A UNIQUE PROBLEM TO ME. THE VEHICLE UNSAFE TO DRIVE AT THIS POINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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