Hyundai Sonata Complaints (2013)

2,025 consumer complaints on file.

#11361104September 25, 2020
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
WHILE DRIVING THE CAR, SOMETIMES IT DOES NOT RESPOND TO THE PUSHING OF THE ACCELERATOR THEREBY EITHER SLOWING DOWN OR HESITATING CREATING SCARY AND HAZARDOUS CONDITIONS ON THE ROAD. THIS HAPPENS WHILE DRIVING ON THE INTERSTATE AT HIGH SPEEDS OR ON THE CITY ROADS IN SLOW TRAFFIC. THE BEHAVIOR IS UNPREDICTABLE AND UNCONTROLLABLE. ALSO, THE BRAKE LIGHT STAYS ON EVEN WHEN THE BRAKE PEDAL IS NOT TOUCHED WHICH IS DANGEROUS WHILE DRIVING. UPON RESEARCH ON LINE, THIS IS NOT AN ISOLATED CASE BUT HAS HAPPENED TO A NUMBER OF HYUNDAI VEHICLES. IT SEEMS THIS HAS TO DO WITH EITHER THE RUBBER STOPPER OF THE BRAKE SWITCH OR THE FAILURE OF THE BRAKE SWITCH OR BOTH. I CALLED HYUNDAI AND WAS INFORMED THAT NO RECALLS HAVE BEEN ISSUED TO FIX THIS PROBLEM BUT THE WARRANTY ON THE STOPPER HAS BEEN EXTENDED TO 15 YEARS AND UNLIMITED MILES. THEY SHOULD EXTEND THIS WARRANTY NOT JUST TO THE STOPPER BUT TO THE WHOLE SWITCH ASSEMBLY. IT IS OBVIOUS THAT HYUNDAI HAS ACKNOWLEDGED THE PROBLEM WITH THE BRAKE SWITCH ASSEMBLY BUT IS NOT INFORMING THE OWNERS OF THE POTENTIAL SAFETY HAZARD CAUSED BY THE FAILURE OF THIS ASSEMBLY. IN REALITY THEY SHOULD ISSUE A RECALL TO REPLACE THIS ASSEMBLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360427September 22, 2020
STEERING, EXTERIOR LIGHTING
MY STEERING WHEEL COUPLER IS BROKEN NO ONE IS ABLE TO DUE THE WORK ON IT MY WHEEL SHAKES BAD WHEN I GET ONTO THE HIGHWAY AND WHEN DRIVING STREET WAY ALSO ALSO THE BRAKES LIGHTS ARE KEEP GOING OUT I HAVE TO GET MY BRAKE LIGHTS CHANGED EVERY TWO WEEKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360286September 21, 2020
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT CALLED THE GREG LEBLANC HYUNDAI DEALER LOCATED AT 218 S. HOLLYWOOD RD, HOUMA, LA 70360, AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *BF*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11359925September 19, 2020
AIR BAGS, STRUCTURE:BODY
TWO CRACKS (6 INCHES OR LONGER) HAVE APPEARED ON THE PASSENGER SIDE DASHBOARD (AROUND THE "AIR BAG" INDICATION ON THE DASH). I AM VERY CONCERNED THIS WILL COMPROMISE THE DEPLOYMENT OF THE AIR BAG IF NECESSARY. A FORMAL COMPLAINT (CASE#17284937) WAS LOGGED IN BY HYUNDAI, BUT NO REMEDY WAS GIVEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11359891September 18, 2020
SERVICE BRAKES
PERIODICALLY LOSING BRAKE PRESSURE CAUSING THE BREAK PEDAL TO GO DOWN THE FLOOR WITH NO BREAKING ACTION. NEED TO PUMP THE BREAK IN ORDER TO STOP. PLENTY OF BRAKE FLUID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11359828September 18, 2020
FUEL SYSTEM, GASOLINE, ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V934000 (ENGINE, FUEL SYSTEM, GASOLINE). THE CONTACT TOOK THE VEHICLE TO SPORT DURST HYUNDAI (4507 DURHAM-CHAPEL HILL BLVD, DURHAM, NC 27707) WHERE HE HAD THE ENGINE REPLACED UNDER THE RECALL. UPON RETURN OF THE VEHICLE, THE CONTACT STATED THAT HE COULD HEAR AN ABNORMAL KNOCKING SOUND FROM ENGINE WITH THE LOW COOLANT WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT WHITE SMOKE WOULD ALSO EMIT FROM THE ENGINE. THE CONTACT THEN TOOK THE VEHICLE BACK TO THE SAME DEALER WHERE HE WAS INFORMED THAT THE KNOCKING WAS DUE TO THE WRONG TYPE OF FUEL IN THE VEHICLE. THE CONTACT WAS INFORMED TO USE 89 OCTANE FUEL IN THE VEHICLE INSTEAD OF 87 OCTANE FUEL. THE CONTACT SWITCHED TO 89 OCTANE FUEL HOWEVER, THE KNOCKING WITH THE WHITE SMOKE BECAME MORE PRONOUNCED. THE CONTACT STATED THAT ON SEVERAL OCCASIONS THE VEHICLE SHUTOFF IMMEDIATELY AFTER START-UP. THE CONTACT CALLED THE DEALER AND WAS INFORMED TO BRING THE VEHCILE IN TO BE INSPECTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 196,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355522September 17, 2020
STEERING
THE STEERING HAS BEEN PROGRESSIVELY GETTING WORSE OVER TIME. INITIALLY I STARTED WITH MY STEERING WHEEL LOCKING OCCASIONALLY. THEN STARTED SMALL CLICKING AND CLUNKING NOISES WHEN TURNING STEERING WHEEL OR GOING OVER BUMPS. NOW THE NOISE IS ALL LOT WORSE AND THE STEERING WHEEL FEELS LIKE IT WANTS TO COME OFF AT TIMES. I HAVE READ SEVERAL COMPLAINTS WITH THE SAME ISSUES AND YET HYUNDAI HAS NOT ADMITTED THIS IS AN ISSUE WITH THESE VEHICLES. I HAVE BEEN BASICALLY PLEASED WITH THIS VEHICLE UP UNTIL THIS ISSUE STARTED. A LOT OF COMPLAINTS I READ WAS THAT THIS STARTED AROUND THE 100,000 MILE POINT, WHICH WOULD BE CORRECT WITH ME AS WELL, IT STARTED JUST BEFORE I HIT 100,000 AND HAS CONTINUED AND PROGRESSIVELY GOTTEN WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355651September 17, 2020
STEERING
STEERING COUPLER IS BROKEN BUT I CAN'T GET IT FIXED BECAUSE THE EXTEND WARRANTY ONLY GOES TO 100,000 MILES! I'M OVER THAT MILEAGE! THE PART IS VERY CHEAP BUT THE LABOR TO GET IT REPLACED IS OVER $300. PLEASE MAKE THIS A RECALL FOR EVERYONE ASAP!!! IT IS NOT SAFE FOR US TO BE DRIVING WITH THIS BROKEN PART!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355674September 17, 2020
ENGINE, FUEL/PROPULSION SYSTEM
DRIVING MY CAR 2013 HYUNDAI SONATA FROM NYC TO OHIO, CAR OVERHEATED AND SHUT DOWN ON INTERSTATE 80 WEST BOUND POLICE MANDATED A TOW TO NEARBY MECHANIC WHERE THEY SAID MY THERMOSTAT ALONG WITH THERMOSTAT HOUSING WAS FRIED UP. IT WAS REPLACED ONLY TO 3 MONTHS LATER CAR OVERHEATED AGAIN, ALONG WITH GAS SMELLS IN THE AIR VENTS, AND STALLING AS WELL AS TOTAL ENGINE POWER LOSS. HOWEVER, COUPLE MONTHS LATER, RECALL 189 WAS ISSUED BUT DIDN'T RESOLVE OVERHEATING ISSUE, IN FACT MADE THE CAR REACTED MORE NEGATIVELY. ONE MORE MONTH LATER I WAS NOTIFIED OF HYUNDAI THETA ENGINE CLASS ACTION LAW SUIT SETTLEMENT AND PURSUED NEARBY DEALERSHIP WHO SAID THEY WOULD DIAGNOSE IT, WHICH SHOWED 7 CODERS SHOWING MISFIRE AND ONE FOR BATTERY FAULTY AND ONE FOR THE GAS RAIL AND PIPES. MY DEALERSHIP DIDN'T NOTIFY HYUNDAI THAT I MENTIONED MY CAR HAD BEEN STALLING, SHUTTING ITSELF DOWN A FEW TIMES AND HYUNDAI DENIED MY CLAIM FOR REPAIRS UNDER THIS SETTLEMENT WHICH IS A LIFETIME WARRANTY ON THE ENGINE. THERE IS EXTREMELY SOMETHING FAULTY WITH THE GAS PIPING ON THIS ENGINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355294September 16, 2020
EXTERIOR LIGHTING
REAR TAIL LIGHT BRAKE LIGHTS GETS TOO HOT AND MELTS INSIDE THE SOCKET. IT'S A BIG FIRE HAZARD. THE HEAT MELTED THE INNER PART WHICH MADE ME REPLACE THE WHOLE TAIL LIGHT. BOTH LEFT AND RIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355423September 16, 2020
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OVER AND HAD THE VEHICLE TOWED TO HER RESIDENCE. THE CONTACT CONTACTED AN UNKNOWN DEALER AND WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACE DUE TO COOLANT LEAKING INTO THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355164September 15, 2020
STEERING
WHEN DRIVING, MY STEERING WHEEL SHAKES/RATTLES MAJOR ON HIGHWAY TO WEAR I HAVE TO HOLD THE STEERING TIGHTER TO TRY TO MAKE IT MORE SECURE. IT ALSO SHAKES/RATTLES JUST DRIVING THROUGH THE CITY AT LOWER SPEEDS. IT DOES NOT FEEL SAFE, SECURE OR NORMAL FOR THIS TO BE OCCURRING. IT FEELS LIKE IT IS THE ENTIRE STEERING COLUMN THAT IS HAVING ISSUES AND JUST SEEMS TO BE GETTING WORSE OVER TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354869September 14, 2020
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT CALLED THE LESTER GLENN HYUNDAI TOMS RIVER DEALER LOCATED AT 386 NJ-37, TOMS RIVER, NJ 08753 AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354370September 11, 2020
SERVICE BRAKES
I AM GETTING A ERROR - FLASHING BLUE LIGHTS SAYING ' HYBRID SYSTEM WARNING DO NOT DRIVE ' CHECK BRAKES. THE CAR WILL NOT DRIVE, AND THE BRAKE PEDAL GOES ALL THE WAY TO THE FLOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354024September 9, 2020
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT BOTH THE DRIVER SIDE AND PASSENGER SIDE REAR BRAKE LIGHT BULBS HAD MALFUNCTIONED AND WOULD NOT ILLUMINATE. WHILE REPLACING THE BULBS IT WAS DISCOVERED THAT THE LIGHT BULBS HAD OVERHEATED AND MELTED INTO THE BULB SOCKET. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE HAD OCCURRED ON MULTIPLE OCCASIONS. ALSO WHILE OPERATING THE VEHICLE THE CHECK ENGINE LIGHT WOULD REMAIN ILLUMINATED. THE LOCAL DEALER FIVE STAR HYUNDAI OF MACON LOCATED AT 3010 RIVERSIDE DR, MACON, GA 31210 WAS NOTIFIED OF THE FAILURES BUT NO ASSISTANCE WAS OFFERED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,000.*DT*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11353891September 8, 2020
ELECTRONIC STABILITY CONTROL (ESC), STEERING
SO MY STEERING WHEEL COUPLER HAS GONE BAD I KNEW THERE WAS A RECALL ON THIS WHEN I FIRST GOT THE CAR; WHEN I WENT TO THE HYUNDAI DEALERSHIP NOBODY WOULD FIX IT AND THEY TRIED TO CHARGE ME $600 TO FIX IT. AND BECAUSE OF COVID I COULDNT GET IT FIXED SINCE I WAS FURLOUGHED. THEN I WAS CHARGED $500 TO TRY TO FIND WHAT A TICKING NOISE.WAS IN MY CAR AND I WAS CHARGED FOR.SOMETHING THAT HYUNDAI DIDNT FIX AND OTHER DEALERS CHARGED ME AND MY ISSUE STILL WASNT FIXED. ALL TOGETHER I WASTED ALMOST $1100 TO FIND A WAY TO FIX MY ISSUES AND NOTHING WAS FIXED. THE SECOND ISSUE I WAS TOLD WAS HEAT BOX AND ACTUATOR BUT IT WASNT FIXED BECAUSE HYUNDAI TRIED TO CHARGE ME $3,041.84..... I KNOW ALOT OF.THINGS ARE APART OF THESE RECALLS THIS CAR HAVE BUT NO ONE EVEN HYUNDAI WAS WILLING TO FIX IT FREE OF CHARGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352747September 2, 2020
ELECTRICAL SYSTEM, ENGINE
MY CHECK ENGINE LIGHT HAS CAME ON WHILE I WAS DRIVING IT'S JUST CUT OFF ON THE HIGHWAY 3 TIMES .. I TOOK IT TO THE SHOP AND HE PUT IT ON THE MACHINE AND THE GAS LID WAS TO TIGHT SO HE TOOK IT OFF AND IT STARTED RUNNING AS NORMAL BUT THE CHECK ENGINE LIGHT WOULD NOT GO OFF IT KEPT SAYING THE SENSOR CODE THE NEXT DAY I WAS DRIVING AND IT STARTED MAKING FUNNY NOISE THEN IT CUT OFF WHILE MAKING A LOUD KNOCKING NOISE HAD TO GET THE CAR TOWED KEPT CUTTING OFF AND THE NOISE GOTTEN LOUDER IT WILL START BUT WHEN U DRIVE IT CUTS OFF IT WAS A ROD KNOCK AS THE SHOP TOLD THE MOTOR IS NO MORE GOOD AND MY CAR WAS RUNNING PERFECTLY FINE AND THE SENSORS ARE REALLY TERRIBLE IN MY CAR AND HAD TO GET TOWED AGAIN OFF THE HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352257August 31, 2020
ENGINE, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE WAS AT A STAND STILL AND WAS UNABLE TO START. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED AFTER SEVERAL ATTEMPTS HE WAS ABLE TO START THE VEHICLE. THE CONTACT ALSO STATED WHILE MOVING OFF FROM A TRAFFIC LIGHT, THE VEHICLE BEGAN TO HESITATE. THE CONTACT PARKED ON THE SIDE OF THE ROAD. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO A FRIEND'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE), FOR WHICH THE VIN WAS INCLUDED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351563August 27, 2020
STEERING
MY STEERING WHEEL CLICKS AND ALWAYS FEELS AS IF I'M SWERVING. NOW ON THE HIGHWAY ,STARTS SHAKING ONCE TO 70 MILES AN HOUR. THIS HAS HAPPENED 3 TIMES WITHIN 2 WEEKS . RATTLED OR SHAKES REAL BAD GOING OVER RAILROAD TRACKS OR HITTING A SMALL WHOLE. THIS IS A VERY SERIOUS AND DANGEROUS ISSUE THAT IS EVENTUALLY GONNA CAUSE ACCIDENTS IF NOT FIXED . I ASKED THE DEALER SHIP IF THERE HAD BEEN A RECALL FOR THIS AND THE RESPONSE WAS NO AND THE COST WOULD BE $250 TO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351325August 26, 2020
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE VEHICLE SUDDENLY LOST AUTOMOTIVE POWER AND BEGAN TO STALL AND THE CHECK ENGINE LIGHT BEGAN TO FLASH ON AND OFF. THE VEHICLE WAS TOWED TO THE LOCAL DEALER BENTLEY HYUNDAI LOCATED AT 3805 UNIVERSITY DR, HUNTSVILLE, AL 35816 WHO DIAGNOSED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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