Hyundai Sonata Complaints (2017)

881 consumer complaints on file.

#11232853July 17, 2019
EXTERIOR LIGHTING
WHEN DRIVING THIS VEHICLE AT NIGH, THE HEADLIGHT PROJECTION IS SO POOR THAT VISIBILITY IS RESTRICTED TO ABOUT 40 FEET IN FRONT OF THE VEHICLE. WE'VE EXPERIENCED NUMEROUS CLOSE CALLS DUE TO POOR HEADLIGHT PROJECTION. COMPLAINTS ON THE INTERNET ECHO OUR COMPLAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232441July 16, 2019
POWER TRAIN
I RECEIVED A RECALL NOTICE IN THE MAIL ON 06/27/19 STATING THAT I NEEDED TO BRING MY CAR IN TO HAVE THE COMPUTER UPDATED TO PROTECT THE ENGINE FROM EXCESSIVE CONNECTING ROD BEARING DAMAGE. I WENT IN TO HAVE THE SERVICE DONE ON 7/1/19. WHEN I CAME TO PICK IT UP THE REPRESENTATIVE TOLD ME THAT THE UPDATE MAY OR MAY NOT HAVE RESOLVED THE ISSUE AND THAT MY CAR AT ANY TIME IN THE FUTURE COULD GO INTO WHAT THEY CALLED SAFE MODE. HE EXPLAINED WHAT THAT WAS AND I TRULY DID NOT WANT TO TAKE THE CAR HOME. I NO LONGER FELT SAFE DRIVING IT. I CONTACTED CUSTOMER CARE BY PHONE, CORPORATE BY EMAIL AND HAVE BEEN TOLD THE SAME THING OVER AND OVER AGAIN. THEY CAN ONLY DO SOMETHING IF THE CAR MALFUNCTIONS. I HAD SCHEDULED A TRIP TO MONTGOMERY THE DAY AFTER I HAD TAKEN MY CAR IN TO TAKE MY 80+ YEAR OLD PARENTS TO SEE MY SISTERS NEW HOME. I ENDED UP HAVING TO RENT A CAR BECAUSE I DID NOT WANT TO TAKE THE CHANCE ON ENDING UP STRANDED ON THE SIDE OF THE ROAD WITH MY PARENTS. THERE IS APPARENTLY A HARNESS THAT THEY CAN PUT ON IF THE CAR MALFUNCTIONS AND I DO NOT UNDERSTAND WHY THEY DO NOT JUST DO THAT IF THERE IS A POSSIBLE PROBLEM THAT COULD OCCUR. I NO LONGER FEEL SAFE IN MY VEHICLE AND FEEL THAT I WILL HAVE TO RENT A CAR EVERY TIME I HAVE TO TRAVEL. I FEEL TOTALLY HELPLESS IN THIS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232071July 15, 2019
STEERING
TAKATA RECALL. PULLING ONTO HIGHWAY TURNING LEFT RED STEERING WHEEL WARNING LIGHT AND TRACTION HAZARD LIGHT CAME ON AND IMMEDIATELY STEERING LOCKED UP AND UNABLE TO MAKE TURN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230527July 9, 2019
ENGINE
ENGINE CUTS OFF IN THE MIDDLE OF TRAFFIC WOULD NOT ALLOW ME TO MOVE GEAR SHIFT REPORTED ISSUE SINCE OCTOBER 2018. CAR RECENTLY HAD 3 RECALLS THAT WERE REPAIRED HOWEVER ENGINE IS STILL SHUTTING OFF AND GEAR SHIFT WON'T MOVE AND ENGINE LIGHT IS ON AND OFF. I GOT A DIAGNOSTIC AND IT HAD 3 CODES OF INTAKE MANIFOLD AND VALVE. I BOUGHT THE CAR LIKE THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11223106June 28, 2019
EXTERIOR LIGHTING
HEAD/TAIL LAMPS FLICKER (RAPIDLY) ON/OFF WHILE THE LIGHT STOCK IS IN THE AUTO MODE. OCCURS RANDOMLY DAY/NIGHT EITHER STATIONARY OR MOVING. LIGHTS DO NOT FLICKER WHEN LIGHT STOCK IS IN ON MODE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222921June 27, 2019
STEERING
TL* THE CONTACT OWNS A 2017 HYUNDAI SONATA. WHILE DRIVING 45 MPH, THE STEERING SEIZED AND THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE CONTACT MANAGED TO STEER THE VEHICLE TO THE SHOULDER OF THE ROAD. THE VEHICLE WAS TOWED BY AAA TO PENSKE HYUNDAI (8850 GROSSMONT BLVD, LA MESA, CA 91942, (619) 464-1440) TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220874June 18, 2019
STEERING
VEHICLE IN MOTION AND STEERING ALL BUT LOCKS UP - VERY DIFFICULT TO CONTROL STEERING WHEEL. ONCE TURNED OFF IT WAS OK ONLY TO HAPPEN AGAIN A FEW DAYS LATER. I TRAVEL MINIMUM 48 MILES ROUND TRIP PER DAY (WEEKDAYS) TO WORK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220546June 17, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2017 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 55 MPH, THE AIR BAG WARNING INDICATOR BEGAN TO FLASH AND REMAINED LIT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 67,879.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219852June 13, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2017 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE HESITATED WHILE MAKING A LEFT TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO GERALD HYUNDAI OF NORTH AURORA (209 HANSEN BLVD, NORTH AURORA, IL 60542, (877) 781-4106) AND NAPLETON'S VALLEY HYUNDAI (4333 OGDEN AVE, AURORA, IL 60504, (630) 851-2500) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 15823638. THE CONTACT WAS REFERRED TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 15,494.*BF CONSUMER STATED THIS PROBLEM HAPPENS ABOUT EVERY OTHER MONTH. CAR FEELS LIKE ITS GOING TO STALL AT THE RED LIGHT WHEN YOU PUSJH ON GAS PEDAL. NOES NOT GO FOR A FEW SECONDS. CAR STARTS EVERY TIME AND RUNS OTHERWISE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210126May 27, 2019
ENGINE, POWER TRAIN
I WAS DRIVING MY HYUNDAI 2017 SONATA PLUGIN HYBRID ON THE HIGH WAY IN HEV MODE AND SUDDENLY I FELT SEVERE VIBRATION IN MY CAR. THEN I CHANGED MY ENGINE TO EV MODE AND IT WAS FINE. ENGINE LIGHT CAME ON. EVERY TIME THE GAS ENGINE CAME ON THE CAR STARTED VIBRATING AND NON RESPONSIVE TO GAS. I DROVE ABOUT 10 MORE KM TOWARDS HOME ON ELECTRIC ONLY ENGINE AND THEN GOT IT TOWED TO THE DEALERSHIP. IT FELT LIKE ENGINE LOST ITS POWER. I RECENTLY CHANGED THE VOLTAGE PROTECTION DEVICE ON THE CAR AS A RECALL. ALL SERVICES WERE DONE ON TIME AND CAR HAD ONLY 33000 KM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210029May 26, 2019
STRUCTURE:BODY
WHILE DRIVING ON INTERSTATE 70 IN OHIO MY SHARKFIN BLEW OFF. I WAS GOING AROUND 75 MPH. NO VEHICLE WAS IN FRONT OF ME. I HEARD A VERY LOUD NOISE WHICH LASTED A FEW SECONDS. WITHIN 10 MILES I STOPPED MY CAR A SERVICE STATION AND DISCOVERED MY PLASTIC SHARK FIN COVER HAD BLOWN OFF. NOTHING HIT THE CAR. NO BLOOD, NO SCRATCHES. WHEN I REPORTED IT TO THE DEALERSHIP THEY SAID I MUST HAVE TAKEN IT THROUGH A CAR WASH. I HAVE HAD 3 SONATAS AND HAVE NEVER TAKEN ONE THROUGH A CAR WASH. WHEN I FIRST GOT TO THE DEALERSHIP THE RECEPTIONIST AT THE SERVICE DEPT. SAID THEY HAD BEEN HAVING PROBLEMS WITH THAT PART, BUT THE SERVICE MANAGER TRIED DENYING IT. I HAVE BEEN TALKING TO OTHER SONATA OWNERS AND SOME HAVE EXPERIENCE A SIMILAR PROBLEM.WHEN I REPORTED IT TO HYUNDAI THEY FAILED TO TAKE ACTION. THE PHOTOS WILL SHOW THAT THE VERY SMALL SCREWS IN THE ELECTRICAL COMPONENT THAT ATTACH TO THE PLASTIC SHARK FIN COVER HAVE VERY LITTLE PENETRATION INTO THE SHARK FIN COVER. INCIDENT HAPPENED ON MAY 9, 2019, REPORTED IT ON MAY 10. I ENDED UP PAYING $353.03 FOR THE PART AND INSTALLATION. I AM SUGGESTING THAT THE WIND AT 75 MPH LIFTED THE PLASTIC COVER BECAUSE IT SOUNDED LIKE A RIPPING SOUND LIKE ONE SCREW AT A TIME. NOT ONLY DID IT CAUSE ME TO TAKE MY EYES OF THE ROAD, BUT THE PART FLYING BACK COULD HAVE POSED A SERIOUS SAFETY TO ANOTHER DRIVER DRIVING BEHIND ME. AND LIKE I MENTIONED THIS HAS HAPPENED TO OTHER OWNERS. I BELIEVE IT IS A DESIGN FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208000May 16, 2019
AIR BAGS
PASSENGER SIDE AIRBAG COVER POPPED OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205825May 6, 2019
VEHICLE SPEED CONTROL
TL* MAY 3, 2019 2:34 P.M, CONTACT WAS DRIVING VERY SLOWLY TO MAKE THE TURN INTO MY ASSIGNED PARKING SPACE, WHEN ALL OF A SUDDEN, ON ITS OWN, MY CAR ACCELERATED AT GREAT SPEED, FORCEFULLY PRESSING ME AGAINST THE SEAT BACK, FLYING OVER THE STOP CURB AT THE FRONT OF MY SPACE, CONTINUING ACROSS THE GRAVEL LEEWAY BEFORE SMASHING PART WAY THROUGH THE CEMENT BLOCK WALL THAT SURROUNDS OUR PROPERTY. DEMOLISHED THE FRONT OF MY CAR AS IT PUNCHED A LARGE HOLE IN THE CEMENT BLOCK WALL. AIR BAGS DEPLOYED, CAUSING DEEP BRUISING, SWELLING AND ABRASIONS ON ARMS, LEGS AND STOMACH. MY LEFT SHOULDER JOINT AND UPPER BACK WERE WRENCHED ENOUGH THAT I AM HAVING TO DO PHYSICAL THERAPY. FIREMEN AND EMT'S WERE THERE AND CHECKED ME OUT. THE POLICE WERE ON SITE AND FILED A REPORT. THE DEALER AND THE MANUFACTURER WERE NOTIFIED. MY INSURANCE COMPANY HAD THE CAR MOVED TO A COLLISION FACILITY AND DECLARED THE CAR A TOTAL LOSS. I BOUGHT THE CAR NEW WITH 1350 MILES ON IT. THE MILEAGE WAS JUST 3,591, WHEN THE CAR ACCELERATED ON ITS OWN, OUT OF CONTROL AND SMASHED THROUGH THE CONCRETE BLOCK WALL. THE CONSUMER STATED AS A RESULT OF THE CRASH, THERE WERE INJURIES INCLUDING A WRENCHED SHOULDER AND UPPER BACK. THERE WAS DEEP BRUISING ON THE ABDOMEN AND ABRASIONS ON THE RIGHT LEG. *JS *DT *TR*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11203695April 25, 2019
ENGINE
TL* THE CONTACT OWNS A 2017 HYUNDAI SONATA. WHILE STOPPED AT A LIGHT, THE VEHICLE STALLED AND WAS UNABLE TO RESTART. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS FINALLY ABLE TO RESTART THE VEHICLE AND DROVE HOME. THE VEHICLE WAS TAKEN TO WORLD HYUNDAI MATTESON (LOCATED AT 5337 MILLER CIR DR, MATTESON, IL 60443, (866) 486-2915) WHERE IT WAS DIAGNOSED THAT IT CONSUMED AN EXTREME AMOUNT OF OIL, BUT THERE WAS NO REMEDY AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203271April 23, 2019
STEERING
PROBLEM: STEERING STICKS AT CENTER POSITION. IT TAKES EXTRA FORCE TO MOVE IT EITHER RIGHT OR LEFT FROM CENTER POSITION WHEN MAKING SMALL STEERING CORRECTIONS. THIS OCCURRED WHEN HIGHWAY DRIVING AT 65 MPH. AFTER ABOUT 60 MILES PROBLEM ENDED. I AM CONCERNED PROBLEM WILL REOCCUR AND BE WORST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202605April 20, 2019
ELECTRICAL SYSTEM, ENGINE
AFTER RECEIVING RECALL MAIL, YESTERDAY I LEFT MY VEHICLE AT SERVICE. THEY GAVE ME BACK MY CAR AND TOLD ME THEY HAVE FIXED IT. AFTER DRIVING LESS THAN A MILE THE ENGINE STOPED AND A YELLOW LIGHT TURNED ON. AGAIN LEFT MY VEHICLE AT THE SAME SERVICE, TODAY I CALLED THEM AND TOLD ME THAT THEY WILL PROBABLY FIXING IT AFTER RECEIVING THE PART NEXT WEEK. IF IT WON'T GET FIXED THEY ARE PLANNING TO CHANGE THE ENGINE. IS THIS A NORMAL PROCESS! AND WHAT HAPPENS TO THE VALUE OF THE CAR IF THE ENGINE CHANGES?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202562April 19, 2019
SEAT BELTS
MY CAR DOES NOT HAVE ANY WARNING SIGN OR SOUND WHEN AN ADULT PASSENGER DOES NOT HAVE THE SEAT BELT ON. I BOUGHT THE CAR AS NEW JAN LAST YEAR AND I DO NOT RECALL THAT THIS EVER WORKED. I DOUBLE CHECKED THE EXISTENCE OF THE PROBLEM DRIVING SLOWLY WITHIN THE CUL-DE-SAC. I HAVE AN APPOINTMENT WITH THE DEALERSHIP TOMORROW TO CHECK THE ISSUE. IT IS POSSIBLE THAT MANY OTHER CARS LIKE MINE HAVE THIS PROBLEM AND THIS MIGHT BE A CASE FOR A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196957April 17, 2019
STEERING
PURCHASED OUR 2017 SONATA. WHILE DRIVING FOR NO APPARENT REASON I LOSE POWER STEERING AND CAN BARELY TURN THE WHEEL. I HAVE TO PULL OVER WITH GREAT STRUGGLE AND TURN THE CAR OFF THEN RESTART IT TO BE ABLE TO GET POWER STEERING BACK. THE LIGHT FOR POWER STEERING ILLUMINATES ON THE DISPLAY PANEL AND THEN DISAPPEARS AFTER I RE-START IT. ALONG WITH THE TRACTION CONTROL AT TIMES, BUT OFTEN JUST THE POWER STEERING FAILS. HAPPENS USUALLY AT SPEEDS AROUND 10-30 MILES PER HOUR.THEY HAVE HAD MULTIPLE RECALLS IN THE PAST YEARS FOR THE SAME PROBLEM. EVEN OTHER MODELS AND SAME YEAR. HTTPS://WWW.CARANDDRIVER.COM/NEWS/A15348048/HYUNDAI-RECALLS-173000-SONATAS-FOR-POWER-STEERING-FAILURE/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195870April 12, 2019
ELECTRICAL SYSTEM, ENGINE
WIRRING HANDSS, ENGINE RED LIGHTS ON AND CAN'T GO OVER 55 MILES, START TO SHAKE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195651April 11, 2019
STEERING
3 TIMES AFTER STOPPING AT A STOP SIGN, POWER STEERING FAILED WHEN ACCELERATING (0-10 MPH). TURNED CAR OFF THEN ON, STEERING WAS FINE. DEALERSHIP COULD NOT FIND A CODE SET OR REPRODUCE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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