Hyundai Sonata Complaints (2002)

320 consumer complaints on file.

#10587174May 8, 2014
SUSPENSION, STEERING, POWER TRAIN
MY SON WAS OPERATING THE VEHICLE AND WAS MAKING A LEFT TURN. DURING THE TURN, THE RIGHT FRONT WHEEL BUCKLED UNDER AND THE VEHICLE BECAME INOPERABLE. VEHICLE WAS TOWED TO A REPAIR FACILITY. THEY FOUND THAT THERE WAS SIGNIFICANT CORROSION IN THE SUB-FRAME WHICH CAUSED IT TO FAIL. I HAVE DONE SOME RESEARCH ON NHTSA SITE AND IT APPEARS THAT CAMPAIGN 09V124000 DESCRIBES THE ISSUE. I HAVE CONTACTED HYUNDAI. THEY HAVE INSTRUCTED ME TO HAVE TO VEHICLE DELIVERED TO LOCAL DEALER FOR INSPECTION TO DETERMINE IF IT IS COVERED UNDER A RECALL PROGRAM. THEIR FIRST RESPONSE WAS TO TELL ME THAT THE RECALL WAS ONLY COVERING CERTAIN STATES, KENTUCKY NOT BEING ONE OF THEM. WHEN I TOLD THEM I HAD PURCHASED THE CAR USED AND HAD NO WAY OF KNOWING WHAT OTHER STATES THE VEHICLE HAD BEEN IN, THEY AGREED TO EXAMINE THE VEHICLE. I BELIEVE THE VEHICLE REPAIR SHOULD BE COVERED SINCE THE DAMAGE IS AS DESCRIBED IN THE RECALL NOTICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578064April 7, 2014
AIR BAGS
WHILE CLEANING OUT THE VEHICLE, I HAD THE FRONT PASSENGER SIDE DOOR OPEN AND WHEN I WENT TO SHUT THE DOOR, THE WIND TOOK IT AND IT SLAMMED SHUT. AS A RESULT, THE AIR BAG ON THE SIDE OF THE SEAT DEPLOYED. AFTER RESEARCHING, I FOUND THAT MODELS OF MY VEHICLE HAD SIMILAR RECALLS WITH THE SAME SUMMARY OF INCIDENTS. I SPOKE WITH THE NATIONAL DEALER HOTLINE AND I WAS TOLD THAT THE VEHICLE MISSED THE RECALL BY 3 DAYS. I AM NOW WAITING TO HEAR BACK FROM A SERVICEMAN TO SEE IF THEY CAN DO ANYTHING ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559728January 13, 2014
SERVICE BRAKES, STEERING, FUEL SYSTEM, GASOLINE
WE HAD OUR VEHICLE WARRANTIED FOR THE ROTTEN FRAME ON OUR VEHICLE LAST YEAR. AT THAT POINT YOU WOULD THINK HYUNDAI WOULD HAVE WARNED US THAT OUR BRAKE LINES WERE SWISS CHEESE JUST LIKE OUR FRAME, THESE CARS ROT OUT, THE ENTIRE VEHICLE IS A DEATH TRAP. THE BRAKE LINES BROKE 3 TIMES IN THE PAST 6 MONTHS AFTER SECTIONS WERE ALREADY REPLACED. THESE VEHICLES NEED ALL THE BRAKE AND FUEL LINES REPLACED IMMEDIATELY!!! THIS IS NOT ROUTINE MAINTENANCE AND SHOULD BE RECALLED IMMEDIATELY!! THE POWER STEERING LINE ROTTED OUT 5 YEARS AGO, THIS CAR WAS MADE OUT OF REALLY CRAPPY METAL. DANGEROUS VEHICLE. EVERYTHING ON THIS VEHICLE IS ROTTED OUT BEYOND WHAT IS NORMAL, THE WHEELS, THE BRAKE DRUMS, EVERYTHING ON THESE VEHICLES ROT TO THE POINT OF SWISS CHEESE. AFTER 10 YEARS THESE VEHICLES ARE VERY UNSAFE. OUR VEHICLE ONLY HAS 50,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557903December 30, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE WOULD ABNORMALLY DRIFT TO THE RIGHT. THE CONTACT ALSO STATED THAT A LOUD NOISE WAS HEARD FROM THE VEHICLE WHENEVER DRIVING OVER AN UNEVEN ROAD SURFACE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC HOWEVER, NO REPAIRS WERE PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE DEFECT. THE FAILURE MILEAGE WAS 55,086.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555421December 10, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT STATED THAT THE FRONT SUBFRAME MOTOR AND SUSPENSION WAS FOUND TO BE SEVERELY CORRODED. THE MANUFACTURER ADVISED THAT THE VIN WAS NOT INCLUDED NHTSA CAMPAIGN NUMBER 09V124000 (SUSPENSION) THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 202,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546905October 6, 2013
SUSPENSION, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
AFTER HAVING INCREASED DIFFICULTY CONTROLLING THE CAR, I TOOK IT TO MY TIRE DEALER FOR AN ALIGNMENT AND WAS TOLD THAT THEY COULD NOT HELP ME BECAUSE THE FRAME WAS "BROKEN" AND WAS SHREDDING MY REAR TIRES. I CALLED HYUNDAI CORPORATE AND WAS TOLD THAT THERE WAS A RECALL ON THE SUBFRAME AND WAS ADVISED TO TAKE THE CAR TO MY LOCAL DEALER FOR INSPECTION. UPON INSPECTION, I WAS TOLD THAT IT WAS COVERED ON THE RECALL AND LEFT IT WITH THEM FOR TWO DAYS FOR REPAIR. WHEN I PICKED THE CAR UP, I WAS TOLD THAT THE FRONT WAS REPAIRED AT NO COST TO ME, HOWEVER, THE REAR (WHICH IS WHAT I WENT IN FOR) WAS IN VERY BAD SHAPE BUT IT WAS NOT COVERED AND WOULD COST ME $1,500 TO REPAIR IT. I CANNOT UNDERSTAND HOW THE FRONT OF A FRAME CAN BE PART OF A RECALL, BUT THE REAR IS NOT. ????? AND I CANNOT UNDERSTAND WHY THE LOCAL DEALER DIDN'T CALL TO TELL ME THIS BEFORE HE DID THE WORK ON THE FRONT. HAD I KNOWN HOW MUCH IT WAS GOING TO COST ME, I WOULD HAVE TOLD HIM NOT TO BOTHER. SHOULD I CHOOSE TO KEEP THE CAR, IN ADDITION TO $1,500 TO REPAIR THE REAR FRAME, I WILL ALSO NEED TO BUY TWO TIRES TO REPLACE THE TWO WHICH THIS REAR FRAME IS SHREDDING. UNBELIEVABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546239September 30, 2013
FUEL SYSTEM, GASOLINE
FUEL TANK HAS SPLIT IN HALF DUE TO POOR WELDING. SEEMS TO BE VERY SIMILAR TO THE ISSUE WITH 1998 HYUNDAI SONATA. 3-4 GALLONS OF GAS LEAKED ONTO THE GROUND WITHIN A FEW HOURS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537672August 28, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING OVER A POT HOLE AT APPROXIMATELY 25 MPH, THE VEHICLE BEGAN TO PULL TO THE LEFT INDEPENDENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO INFORMED THE CONTACT THAT THE FRONT END SUB FRAME CRADLE WAS COMPLETELY FRACTURED. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V124000 (SUSPENSION) HOWEVER, THE CONTACT'S VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 89,727.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534496August 9, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT STATED THAT WHEN SHE TOOK HER VEHICLE FOR ROUTINE MAINTENANCE, SHE LEARNED THERE WAS CORROSION UNDER THE BODY OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 69,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10531709July 24, 2013
SUSPENSION, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
MY CAR HAD BEEN EXPERIENCING PULLING TO THE RIGHT AND I WAS REPLACING THE RIGHT FRONT TIRE EVERY WEEK. IT FELT AS IF THE TIRE WAS GOING TO FALL OFF. I TOOK IT TO MY DAD WHOM IN TURN GOT A MECHANIC TO LOOK AT IT. THE MECHANIC SAID THAT THE K FRAME WAS BROKEN. HE TRIED WELDING IT. THE WELD HELD FOR ABOUT TWO WEEKS. AFTER RESEARCHING THE PROBLEM I FOUND THAT THERE IS A RECALL AND SETTLEMENT FROM HYUNDAI. I CALLED THE CUSTOMER SERVICE DEPARTMENT WHO IN TURN GAVE ME A CASE NUMBER AND HAD BE TAKE THE CAR TO THE DEALERSHIP. THEY INSPECTED THE CAR AND DETERMINED THAT MY CAR DIDN'T FIT THE CRITERIA. I'M CONFUSED BY THE FACT THAT SO MANY VEHICLES LIKE MINE HAVE THE SAME PROBLEM BUT THEY DON'T FIT THE "CRITERIA". SOMETHING IS WRONG. AND IT'S MORE THAN CORROSION OR THE LACK OF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520682June 19, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT STATED THAT AFTER INSTALLING A NEW AXLE ON THE VEHICLE, HE WAS INFORMED THAT THERE WAS INTERNAL CORROSION OF THE FRONT SUB-FRAME AND THINNING OF THE SUB-FRAME STEEL. THE CONTACT WAS INFORMED OF A RECALL FOR NHTSA CAMPAIGN NUMBER: 09V124000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513831May 28, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE BRAKING, THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE CONTACT WAS UNABLE TO MANEUVER THE VEHICLE WHEN IT THEN CRASHED AND TRAVELED UP THE SIDE SUPPORT WIRES FOR A TELEPHONE POLE. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND HIRED A THIRD-PARTY AGENCY TO FURTHER INSPECT THE VEHICLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WOULD NOT PROVIDE A CAUSE FOR THE FAILURE TO THE CONTACT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 200,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10510613May 4, 2013
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
THROTTLE BODY GOT STUCK WIDE OPEN THERE US A PIC OF THIS IN GETTYSBURG TIMES I GOT VIDEO OF THE CAR GOING WILD MY CAR DROVE INTO A SUPPORT LINE AND THERE WAS NOTHING I COULD DO. HAMILTON HYUNDAI - CHAMBERSBURG, PA HAD A FEW MECHANICS COME AND THEY TOLD ME TO CLEAN THE THROTTLE CAUSE IT WAS STICKING I HAVE NOT DONE SO AND WILL NOT UNTIL THEY ADMIT THERE AN ISSUE I COULD HAVE BEEN KILLED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10507462April 8, 2013
SUSPENSION, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
WHEEL COLLAPSED INTO WHEEL WELL - REPAIRED UNDER CAMPAIGN 089 SUB FRAME CORROSION BY HYUNDAI. STILL HAD TO REPLACE AXLE AND AXLE BOOT - 500.00 DEALER REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507464April 8, 2013
SUSPENSION, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
AFTER HAVING REPAIRS DONE UNDER CAMPAIGN 089 SUB FRAME CORROSION BY HYUNDAI AND PAYING 500.00 FOR AXLE REPAIR, 2WKS LATER THE OPPOSITE WHEEL COLLAPSED OUT OF THE BALL JOINT. 900.00 REPAIR BILL AND DEALER INDICATED THIS WAS NOT RELATED TO THE SUB-FRAME RECALL. THIS IS NOW 2 INCIDENTS WHERE THE WHEELS FELL OFF THE CAR WHILE THE DRIVER WAS DRIVING THE CAR. BOTH WERE THANKFULLY AT LOW SPEEDS IN A PARKING LOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502703March 13, 2013
SUSPENSION, STRUCTURE:BODY, POWER TRAIN
TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD VEER TO THE RIGHT AND WOULD ALSO FAIL TO SHIFT INTO GEAR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE FRONT PASSENGER SIDE AXLE WAS FRACTURED DUE TO CORROSION OF THE FRAME. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 184,000. *TR UPDATED 5/7/13 *CN THE CONSUMER STATED THE REPAIR COST WAS REIMBURSED. 05/17/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496584February 6, 2013
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT STATED THAT THE DRIVER FRONT DOOR HANDLE FAILED AND THE CHROME COATING FRACTURED AND SEPARATED FROM THE DOOR HANDLE. THE VEHICLE WAS RECENTLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 09V171000 (LATCHES/LOCKS/LINKAGES) BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494773January 25, 2013
SUSPENSION, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
THE RIGHT SIDE SUB-FRAME OF MY 02 HYUNDAI SONATA I JUST FOUND OUT HAS RUSTED THROUGH AND THE LOWER CONTROL ARM HAS SEPARATED CAUSING THE AXLE TO POP OUT, THIS HAPPENED AS I WAS DRIVING AND ALMOST CAUSED A WRECK... I THOUGHT I NEED ALIGNMENT BUT, FOUND OUT THAT I NEED REPLACE SUBFRAME. THE CAR IS VERY WELL MAINTAINED AND EVEN THOUGH IT WAS ONCE IN A NORTHERN STATE (THAT'S WHERE I BOUGHT IT..IN NEW YORK) I DO NOT THINK THIS UNEVEN RUSTING OF THE SUBFRAME IS NORMAL. I CHECKED AND FOUND THAT THERE WAS ACTUALLY A RECALL OF THIS VEHICLE FOR THE EXACT THIS SAME REASON, I AM PLANNING TO CALL HYUNDAI. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493642January 21, 2013
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, SUSPENSION
THE RIGHT SIDE SUB-FRAME OF MY 02 HYUNDAI SONATA WE JUST FOUND OUT HAS RUSTED THROUGH AND THE LOWER CONTROL ARM HAS SEPARATED CAUSING THE AXLE TO POP OUT, THIS HAPPENED AS I WAS DRIVING AND ALMOST CAUSED A WRECK...THE CAR IS VERY WELL MAINTAINED AND EVEN THOUGH IT WAS ONCE IN A NORTHERN STATE (THAT'S WHERE I BOUGHT IT..IN S.DAKOTA) I DO NOT THINK THIS UNEVEN RUSTING OF THE SUBFRAME IS NORMAL. I CHECKED AND FOUND THAT THERE WAS ACTUALLY A RECALL OF THIS VEHICLE FOR THE EXACT THIS SAME REASON, I CALLED HYUNDAI AND THE REPRESENTATIVE LIED TO MY EAR THAT IT WAS NOT COVERED BY THAT RECALL AND THAT I SHOULD TAKE TO THE HYUNDAI DEALERSHIP AND PAY FOR THE REPAIR MYSELF. THIS IS UNCONSCIONABLE AND SHOULDN'T BE SO. I WISH I CAN GET SOME HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493332January 17, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE HAVING THE VEHICLE SERVICED, IT WAS FOUND THAT THE SUB FRAME WAS RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 09V124000 (SUSPENSION). THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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