Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#11245159August 20, 2019
STEERING, UNKNOWN OR OTHER
STEERING COUPLER RECALL NEEDED! FRONT DASH CRACK RANDOMLY APPEARED I READ IT COULD BE DUE TO THE DAMAGED COUPLER. I HAD A WRECK AND MY CAR WAS ABOUT $400 FROM BEING TOTALLED. THE INSURANCE REFUSED TO FIX THE COUPLER AND IT IS NOW MY RESPONSIBILITY. IT SOUNDS AWFUL AND IT IS SCARY DRIVING AROUND WITH MY STEERING WHEEL SOUNDING LIKE IT IS GOING TO FLY OFF THE DASH.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11244886August 19, 2019
ENGINE
REFERENCE VIN# 5NPE C4AC 5BH1 7045 4 2011 HYUNDAI SONATA 129,044 MILES AT ENGINE FAILURE ON MARCH 19, 2019 HYUNDAI CASE# 15847818, CAMPAIGN 132, TOTAL ENGINE FAILURE, CLAIM IS IN THE SUM OF $5054.95, COMPLAINT: ALL REQUESTED DOCUMENTATION FOR INVOICES, OWNER REGISTRATION, AND ASSOCIATED INFORMATION HAS BEEN SUBMITTED TO THE HYUNDAI CLIENT CARE SPECIALIST IN A TIMELY MANNER. HYUNDAI CAMPAIGN 132 DOCUMENT RCMN-15V568-2234 DIRECTS THAT REQUIRED VEHICLE INSPECTION WILL BE DONE AT NO COST TO CLAIMANT. HYUNDAI CLIENT CARE SPECIALIST, REFUSES TO CONTACT THE HYUNDAI DEALER TO AUTHORIZE VEHICLE INSPECTION AT NO COST TO CLAIMANT PER REFERENCED HYUNDAI PROCEDURE. LOCAL HYUNDAI DEALER IN SAVANNAH, GEORGIA, REFUSES TO CONTACT HYUNDAI FOR AUTHORIZATION TO PERFORM THE REQUIRED VEHICLE INSPECTION AT NO COST TO CLAIMANT. DEALER ADVISES THAT WE MAKE A CLAIM FOR THIS EXPENSE TO HYUNDAI. AT THIS POINT, AUGUST 19, 2019, HYUNDAI HAS MADE NO INDICATION THAT THEY WILL ACTUALLY HONOR ANY CLAIM FOR EXPENSES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244435August 16, 2019
ENGINE
TL* THE CONTACT OWNED A 2011 HYUNDAI SONATA. THE CONTACT CALLED ON BEHALF OF HER SPOUSE THE DRIVER, STATING WHILE HE WAS DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROADWAY BUT WAS UNABLE TO RESTART. THE CONTACT STATED THAT HER SPOUSE SAW SMOKE COMING FROM UNDERNEATH THE HOOD OF THE VEHICLE. THE CONTACT STATED THAT THEY RECEIVED A CALL FROM THE POLICE DEPARTMENT MAKING THEM AWARE THAT THE VEHICLE HAD CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED A TOTAL LOSS. A POLICE REPORT AND FIRE DEPARTMENT REPORT WAS MADE AS THE FIRE DEPARTMENT HAD TAKEN PHOTOS OF THE FIRE. THE MANUFACTURER OR THE DEALER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11244136August 15, 2019
UNKNOWN OR OTHER
THE KEY TO MY 2011 SONATA IS STUCK AND I CANNOT GET IT OUR OF THE IGNITION. THE CAR OPERATES JUST FINE. BUT WHEN YOU TURN THE MOTOR OFF YOU CANNOT GET THE KEY OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243889August 14, 2019
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT ANY SPEED AND TURNING THE STEERING WHEEL, THE STEERING COLUMN MADE A STRANGE CLICKING SOUND. THE VEHICLE WAS TAKEN TO HAPPY HYUNDAI (9121 SOUTH CICERO AVE, OAK LAWN, IL 60453, (708) 422-9300) WHERE IT WAS DIAGNOSED THAT THE STEERING GEARBOX SHAFT FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243451August 13, 2019
ENGINE
VEHICLE SHUT OFF WHILE DRIVING ON THE HIGHWAY. NOT THE BATTERY, BELT, HAS OIL AND ANTIFREEZE ALMOST CAUSED A MAJOR ACCIDENT WITH MY 17 YEAR OLD DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243516August 13, 2019
UNKNOWN OR OTHER
THE DASHBOARD OVER THE PASSENGER'S SIDE IS CRACKING - VEHICLE HAS LESS THAN 90,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243160August 11, 2019
AIR BAGS
AIRBAG LIGHT ON IT IS A SAFETY ISSUE AND MANY OTHERS REPORTING SAME ISSUE SAME VEHICLE YEAR AND MODEL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242440August 8, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC BECAUSE THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND A BURNING ODOR WAS PRESENT. THE MECHANIC DETERMINED THAT THE OIL CAN GASKET NEEDED REPLACEMENT. THE GASKET WAS REPLACED, BUT THE WARNING INDICATOR WAS STILL ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242062August 6, 2019
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA SE. THE CONTACT STATED THAT WHILE DRIVING, THERE WAS A FUEL ODOR PRESENT. THE CONTACT NOTICED SMOKE COMING UNDER THE HOOD AND THEN FLAMES. THE VEHICLE WAS STOPPED AND THE CONTACT EXITED THE VEHICLE. THE VEHICLE WAS ENGULFED IN FLAMES AND DESTROYED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES AND NO POLICE REPORT FILED. THE CONTACT WAS NOT SURE IF A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE JUNKYARD FOR INSPECTION BY THE INSURANCE COMPANY. THE DEALER VERIFIED THAT THERE WERE NO RECALLS AND THE MANUFACTURER ISSUED A CASE NUMBER AND PROMISED A CALLBACK. THE ENGINE WAS REPLACED BY AN EARLIER RECALL AND HAD 20,000 OF MILEAGE AT THE TIME OF THE FIRE. THE FAILURE MILEAGE WAS 137,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11241602August 4, 2019
ENGINE
WHILE DRIVING VEHICLE IT FULLY SHUT OFF. IT HAD BEEN MAKING A LOUD NOISE FOR A WHILE AND BURNING OIL FREQUENTLY SO WE TOOK IT TO HYUNDAI FOR THE ENGINE RECALL AND THEY SAID NOTHING WAS WRONG WITH THE ENGINE. NOW THE CAR SHUTOFF ON A MAJOR HIGHWAY IN THE BAY AREA (RICHMOND PARKWAY) S AND NOW WON'T CRANK OR START. TOOK THE CAR TO MIDAS TO DO A ENGINE DIAGNOSTIC AND WASTED MONEY BECAUSE THEY SAID THEY COULDN'T DO THE FULL CHECK WITHOUT THE CAR CRANKING. MECHANIC THINKS A ROD OR PISTON IS THE CAUSE. CALLED HYUNDAI AND THEY ARE GIVING THE RUN AROUND AS TO SEEING ABOUT THE ISSUE. NEED HELP ASAP. I'M A MOTHER OF FOUR CHILDREN AND NEED HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241225August 2, 2019
STEERING
I WAS DRIVING AND MY STEERING COLUMN STARTED MAKING A STRANGE NOISE. THE STEERING WHEEL HAS A LOT OF PLAY IN IT. I WAS ONLY ABOUT TWO MILES FROM HOME, SO LUCKILY I MADE IT. UPON A GOOGLE SEARCH I REALIZE THERE WAS A RECALL OPEN ON THE STEERING COUPLING. I MADE AN APPOINTMENT TO HAVE MY CAR LOOKED AT. WHEN I DROPPED IT OFF, I WAS NOTIFIED I WASN'T COVERED UNDER RECALL BECAUSE I WAS PAST THE 100,000 MILE WARRANTY FOR THE COUPLING. IT'S EXTREMELY SAD THAT I HAD TO PAY $300 TO FIX A $5 PART THAT HYUNDAI KNOWS IS DEFECTIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234774July 25, 2019
SERVICE BRAKES, ENGINE, FUEL/PROPULSION SYSTEM
I HAD SMELLING A GAS SMELL COMING FROM THE VENTS ON FRIDAY JULY 19TH ANDI TOOK IT TO FIRESTONE FOR A NEW BATTERY AND A OIL CHANGE. I CALLED THE HYUNDAI DEALERSHIP BECAUSE FIRESTONE TOLD ME ABOUT A NEW RECALL FOR THE FIRE PRESSURE FUEL REGULATOR AND THEY HIGHLY SUGGESTED I TAKE IT INTO THEM. I CALLED HYUNDAI AND THEY SAID FOR ME TO BRING IT IN AND I DIDN'T NEED AN APPOINTMENT SO I TOLD THEM I WOULD BE THERE AROUND 3-4PM YESTERDAY. SO I LEFT WORK EARLY, PICKED UP MY CAR FROM FIRESTONE AND HEADED TO THE DEALERSHIP WHICH WAS ABOUT 10 MILES AWAY. I GOT ON I-35 DOING ABOUT 40MPH OR SO BECAUSE OF TRAFFIC. ALL OF A SUDDEN THE CAR NEXT TO ME STARTS HONKING AND WAVING SAYING MY CARS OF FIRE. I TRY TO APPLY THE BREAK BUT THERE WAS NO PRESSURE. MY INSTRUMENT COLUMN LIT UP LIKE THE 4TH OF JULY AND THEN ALMOST IMMEDIATELY SMOKE STARTS COMING IN FROM THE VENTS, DASHBOARD AND FLOOR. SO MY ONLY OPTION IS TO TUCK AND ROLL DOING ABOUT 35-40MPH ON ONE OF THE BUSIEST HIGHWAYS IN AUSTIN. SO I TUCK AND ROLL, PEOPLE ARE STOPPED TO HELP. I SEE MY CAR CONTINUE TO ROLL INTO THE BARRIER AND WHILE CAR BURST INTO FLAMES.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11234121July 23, 2019
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE) BY HAPPY HYUNDAI (9121 S CICERO AVE, OAK LAWN, IL 60453, (708) 422-9300). SHORTLY AFTER THE REPAIR, THE VEHICLE STALLED AND WAS UNABLE TO BE SAFELY DRIVEN. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DETERMINED THAT FURTHER DIAGNOSTIC TESTING WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233698July 21, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM
RECALL CODE 136, BRAKE LIGHTS STAY ON. THIS DOES NOT SHOW UP IN MY HISTORY OF RECALLS FOR MY SONATA. THE VEHICLE REAR BRAKE LIGHTS WILL STAY ON AFTER FULL RELEASE OF THE BRAKE PEDAL. BRAKE LIGHTS MAY SHOW OFF, CAR IS THEN SHUT OFF. 2 MINUTES LATER, THE CAR BRAKE LIGHTS ARE ON (NOT ALL THE TIME, BUT FREQUENT ENOUGH). THIS IS A REOCCURRING EVENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233017July 18, 2019
ELECTRICAL SYSTEM, ENGINE, FUEL SYSTEM, GASOLINE, EXTERIOR LIGHTING:TAIL LIGHTS
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE ENGINE FAILED TO FUNCTION NORMALLY. THE VEHICLE WAS TAKEN TO ATLANTIC HYUNDAI (193 SUNRISE HWY NORTH SERVICE RD, WEST ISLIP, NY 11795, (631) 587-0700) WHERE IT WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V934000 (ENGINE, FUEL SYSTEM, GASOLINE). THE REMEDY FAILED AND THE CHECK ENGINE INDICATOR ILLUMINATED; HOWEVER, THE DEALER REFUSED TO REPAIR THE VEHICLE AGAIN. IN ADDITION, THE TAIL LIGHTS SHORTED OUT NUMEROUS TIMES AND THE BULBS WERE REPLACED MORE THAN FIVE TIMES. THE VEHICLE WAS UNABLE TO BE DRIVEN DUE TO THE FAULTY ENGINE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233123July 18, 2019
STEERING
SONATA RECALL. ALL OF A SUDDEN MY STEERING WHEELS MAKES THIA CLICKING NOISE WHEN TURNING AND ON ROUGH ROADS. THERE IS A CLAMP THE SNAPPED AND MY MECHANIC FIXES THOSE ALL THE TIME. I WAS DRIVING AND OT NOW SOUNDS LIKE MY STEERING WHEEL IS ABOUT TO FALL OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233202July 18, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE BRAKE LIGHT EXPLODES EVERY COUPLE OF MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232655July 17, 2019
AIR BAGS, STRUCTURE:BODY, POWER TRAIN
TAKATA RECALL, MY VEHICLE WAS IN MOTION WHEN MY AIRBAG WARNING LIGHT CAME ON 3 WEEK AGO WHILE DRIVING ON CITY STREET AND HAVE NOT COME OFF SINCE THEN. I HAVE ALSO LOOKED AT THE CAR HISTORY AND HAVE NOTICED 14 RECALLS ON THIS VEHICLE INCLUDING THE AIRBAGS. WHILE IN MOTION, MY DOORS UNLOCK BY THEMSELVES. LASTLY, THE TRANSMISSION SHIFT GEAR SOMETIMES DISAPPEAR FROM THE DASHBOARD AS WELL AS THE SHIFT GEAR WHICH IN MOST CASE THE CAR WOULDNT START OR JERKS WHEN IT DISAPPEAR WHILE IN MOTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232843July 17, 2019
ENGINE
DRIVING ON A BUSY 4 LANE HIGHWAY AT 50 MPH AND MOTOR SEIZED WITH NO WARNING. THIS VEHICLE HAS HAD A MOTOR RECALL AND WAS BROUGHT TO A AUTHORIZED DEALER IN 2016 FOR AN INSPECTION AFTER WE RECEIVED THE FIRST NOTICE. WE WERE TOLD THAT OUR VEHICLE WAS FINE AND NO REPAIRS WERE DONE AT THAT TIME. WE RECEIVED A SECOND NOTICE FOR THE SAME ISSUE A FEW MONTHS AGO STATING THAT HYUNDAI WAS EXTENDING THE WARRANTEE FOR THE MOTOR BECAUSE OF THE SAME MOTOR ISSUE IT WAS CHECKED FOR IN 2016. WE ARE OVER THE EXTENDED WARRANTEE MILEAGE AS THIS VEHICLE IS USED DAILY AS A COMMUTER VEHICLE TRAVELING THE TURNPIKE DAILY AT 70 MPH HAD THIS HAPPENED ON THE TURNPIKE THE RESULTS COULD HAVE BEEN VERY BAD AS MOST VEHICLES TRAVELING THE TURNPIKE ARE TRAVELING AT GREATER SPEEDS THAN 70 MPH. HYUNDAI NEEDS TO BE ACCOUNTABLE FOR ALL VEHICLES WITH THIS MOTOR ISSUE REGARDLESS OF THE MILEAGE IT IS A TRUE DEFECT AND SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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