Hyundai Sonata Complaints (2015)

1,208 consumer complaints on file.

#11383384December 14, 2020
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
VEHICLE DRIVER RECEIVED AUDIO AND VISUAL ALERT WHILE DRIVING AT HIGH RATE OF SPEED THAT THE "HYBRID WARNING FAILED AND TO CHECK HYBRID SYSTEM-TURN ENGINE OFF" AND TO PULL OVER SAFELY. HOWEVER, THE VEHICLE LOCKED AND LOST ALL POWER MAKING IT IMPOSSIBLE TO SAFELY EXIT THE INTERSTATE ALMOST INSTANTLY AFTER THE ALARM. UPON RESEARCH, I MANAGE A LARGE VEHICLE FLEET, WE HAVE MULTIPLE OTHER SONATA'S WITH THE SAME ISSUE-AND THERE IS A TSB FOR THIS KNOWN SAFETY FAILURE (17-HC-003-1).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11382772December 9, 2020
STEERING
TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE LOSS POWER STEERING ASSIST AND THE STEERING WHEEL BECAME HARD TO MANEUVER. THE CONTACT PULLED OVER AND THE VEHICLE REGAINED POWER STEERING FUNCTIONALITY HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE POWER STEERING WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS FIRST TOWED TO THE RESIDENCE AND THEN TOWED TO HYUNDAI INLAND EMPIRE (25072 REDLANDS BOULEVARD, LOMA LINDA, CA 92354, (909)-796-1600) TO BE DIAGNOSED. THE DEALER PERFORMED A DIAGNOSTIC TEST THAT LOCATED A FAILURE CODE AT THE POWER STEERING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378266December 7, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA. THE CONTACT STATED THAT AFTER COMING TO A COMPLETE STOP, THE VEHICLE HESITATED WITHOUT WARNING WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED WHILE DEPRESSING THE ACCELERATOR PEDAL WITH THE VEHICLE IN REVERSE. THE CONTACT STATED THAT INTERMITTENTLY, THE VEHICLE RESUMED NORMAL OPERATION AFTER BEING RESTARTED. THE VEHICLE WAS NOT TAKEN TO A DEALER NOR AN INDEPENDENT MECHANIC TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378153December 6, 2020
STEERING
WHILE DRIVING THE CAR, THE POWER STEERING LOCKED WHILE I WAS ON 55M/H. THE DASHBOARD HAD THE STEERING SIGN ON. THE CAR WAS EVENTUALLY TOWED HOME BECAUSE IT WAS UNSAFE TO DRIVE. I TRIED THE CAR THE FOLLOWING DAY AND THE CAR WAS FINE AND NO SIGN ON THE DASHBOARD. I TOOK THE CAR ON AN ERRAND AND FEW MINS LATER, THE SAME INCIDENT OCCURRED. THE CAR WAS TOWED TO AN AUTO WORKSHOP WHO DATAMINED IT IS A MANUFACTURE SAFETY ISSUE WITH SENSOR. AS AT THIS MOMENT, THE CAR IS UNSAFE AND VERY DANGEROUS TO DRIVE. I AM REALLY CONCERNED ON WHY THE PUBLIC HAVE NOT BEEN NOTIFIED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377908December 4, 2020
ENGINE
WE BOUGHT OUR SONATA IN 2017, SINCE THEN IT HAS GONE INTO "LIMP MODE" (WHILE IN MOTION EVERY TIME) THREE TIMES. WE TOOK IT TO THE DEALERSHIP THE FIRST TIME IT HAPPENED AND THEY CLAIMED IT NEEDED A "SOFTWARE UPDATE". THE UPDATE DIDN'T LAST TOO LONG BECAUSE IT WENT INTO "LIMP MODE" ONCE AGAIN. WE TOOK IT BACK TO THE DEALERSHIP (AS INSTRUCTED BY THE DEALERSHIP) AND THEY REFUSED TO PROVIDE SERVICES UNTIL A DIAGNOSIS FEE WAS PROVIDED; EVEN THOUGH THEY TOLD US TO BRING IT BACK IF IT HAPPENED AGAIN AND THEY WOULD FIX THE PROBLEM AT NO COST. WE REFUSED TO PAY THE FEE SINCE THEY HAD TOLD US THEY WOULD FIX IT FOR FREE AND THE CAR SAT FOR ABOUT A MONTH OR TWO WHILE WE USED MY HUSBANDS PARENTS VEHICLE (SINCE IT IS OUR ONLY VEHICLE). WE EVENTUALLY DROVE IT TO A THIRD PARTY MECHANIC (WHILE BEING JERKED AROUND BECAUSE THE CAR WOULD LOSE POWER AND GOING 20MPH IN A 35MPH ZONE) AND HE CHANGED OUT THE KNOCKER ROD AND HEAD GASKETS AFTER STATING IT WAS THE ISSUE AFTER HOOKING IT UP TO A DIAGNOSTIC COMPUTER AND GETTING CODES TO CHANGE THOSE SPECIFIC ITEMS. IT SEEMED TO WORK FOR ABOUT FIVE MONTHS, UNTIL RECENTLY WHEN MY HUSBAND AND I WERE DRIVING ON THE HIGHWAY (IN TRAFFIC) WHEN IT WENT INTO "LIMP MODE" ONCE MORE. THE DEALERSHIP DECIDED TO TAKE THE CAR IN TO LOOK AT IT, PROVIDED A RENTAL CAR AND INDICATED THE CAR NEEDED A NEW ENGINE BEFORE SERVICE (BECAUSE IT KEEPS GOING INTO LIMP MODE). THEY CALLED US YESTERDAY TO LET US KNOW THAT IT JUST NEEDED ANOTHER "SOFTWARE UPDATE". I HAVE BEEN TOLD SOFTWARE UPDATES DON'T RESOLVE THE ISSUE, IT PUSHES THE PROBLEM BACK AND IT WILL REOCCUR. I HAVE ALREADY CALLED AND FILED A COMPLAINT WITH THE DEALERSHIPS CONSUMER AFFAIRS DEPARTMENT (THAT THE SERVICE MANAGER FROM THE DEALERSHIP GAVE US) AND AM WAITING FOR A CALL BACK. THIS CAR IS NOT SAFE. I HAVE A TODDLER AND AM PREGNANT AND FEAR FOR MY FAMILIES SAFETY WHILE DRIVING THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377976December 4, 2020
SERVICE BRAKES, UNKNOWN OR OTHER, LANE DEPARTURE: BLIND SPOT DETECTION
I OWN A 2015 HYUNDAI SONATA AND I OWN IT SINCE BEGINNING. ALL OF A SUDDEN THE KEY FEATURES SUCH AS BLIND SPOT DETECTION (BSD), ALONG WITH ANTI-LOCK BRAKING SYSTEM (ABS) AND CAR SKIDDING PREVENTION SYSTEM STOPPED TO WORK IN MY CAR. I CONTACTED HYUNDAI DEALERSHIP (WITH MY CAR CLOCKING ABOUT 62,650 MILES) AND I WAS TOLD THAT SUCH IMPORTANT SAFETY FEATURES ARE NOT COVERED UNDER WARRANTY. WHEN I CONTACTED HYUNDAI USA CORPORATE OFFICE, I WAS TOLD THAT SUCH KEY SAFETY FEATURE CAN GO WRONG ANY TIME WHICH WAS SUCH A SHOCKING NEWS FOR ME AND MY FAMILY. MY CAR DOES NOT DETECT ANY VEHICLE WHICH IS COMING/PASSING THROUGH AT HIGH SPEED, AND THE REAL WORST THING IS THAT IT'S ANTI-LOCK BRAKING SYSTEM (ABS) AND SKIDDING WARNING SYSTEM ARE NOT AT ALL FUNCTIONING WHICH COMPROMISE THE SAFETY OF MY FAMILY. I AM REALLY CONCERNED FOR THE SAFETY OF MY FAMILY AND OTHER PEOPLE TRAVELING IN DIFFERENT CAR AT THE SAME TIME. MY FAMILY'S SAFETY MEANS NOTHING FOR DEALERSHIP OR TP HYUNDAI CORPORATION BUT THEY ARE JUST CONCERNED TO BILL ME AND MY FAMILY HUNDREDS OF DOLLARS FOR THEIR FAULTY PARTS/SAFETY SYSTEM AT THIS PANDEMIC TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377832December 3, 2020
ENGINE
ENGINE IS KNOCKING AROUND 113,000 MILES. THIS IS CRAZY BECAUSE IT IS LOW MILEAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377370December 1, 2020
ELECTRICAL SYSTEM, ENGINE
THE CAR HAS FAILED TO START ON MULTIPLE OCCASIONS. I ENTER THE CAR, PRESS THE BREAK AND THE PUSH TO START BUTTON, AND THE CAR FAILS TO IGNITE. IT HAPPENS NORMALLY WHEN IT IS COLDER, BUT WILL STILL DO IT WHEN IT IS WARMER OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377102November 30, 2020
ENGINE
TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING 70 MPH, THE VEHICLE HESITATED AND DECELERATED INDEPENDENTLY. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT WAS ABLE TO DRIVE TO HIS RESIDENCE. THE CONTACT STATED THAT ON ANOTHER OCCASION WHILE DRIVING 25 MPH, THE FAILURE RECURRED WITH AN ABNORMAL NOISE. THE VEHICLE STALLED AND WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT CALLED OXMOOR HYUNDAI (8107 SHELBYVILLE RD, LOUISVILLE, KY 40222; (502) 894-3400) AND MADE THE DEALER AWARE OF THE FAILURE. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377136November 30, 2020
FIRERELATED, STRUCTURE:BODY, SEATS
VEHICLE CAUGHT FIRE WHILE PARKED AND UNOCCUPIED. IT SEEMS AS THOUGH THE FIRE COULD HAVE ORIGINATED AT THE BASE OF THE DRIVER'S SEAT, CAUSING DAMAGE TO THE INTERIOR OF THE VEHICLE AND BODY.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11376805November 28, 2020
ENGINE, WHEELS
FIRST I GOT MY TIRES CHANGE 2 ON THE BACK AND THE TPMS HAS BEEN ON SINCE THEM , AND DRIVING FROM WORK IN THE INDUSTRIAL PART OF TOWN WHERE TRAFFIC IS HIGH HEAVY AND FAST DRIVING IN ALL THE MY CAR JUST QUIT WHILE DRIVING AT 2:30AM GETTING OFF WORK, SO A GUY I WORK WITH SEEN ME SLOWING DOWN AND GAVE ME A BOOST AND AGAIN BEFORE I MADE IT HOME IT QUIT AGAIN AND I LIVE 15 MIN FROM AND WHEN I STOPPEDI WAS ABOUT 9MIN AWAY. LIGHTS STARTED FLICKERING AND THE CAR SHUTDOWN IN THE MIDDLE OF TTAFFIC. SO I BOUGHT A NEW BATTERY FOR ALMOST $200 AND THAT DIDN'T WORK IT STARTED FOR A MOMENT AND WENT DEAD IN TRAFFIC AGAIN .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376187November 24, 2020
UNKNOWN OR OTHER
JERKING WHILE ACCELERATING THEN SAYS 'HYBRID SYSTEM WARNING SAFELY STOP AND DO NOT DRIVE'
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375848November 22, 2020
ENGINE, POWER TRAIN
VEHICLE ENGINE LIGHT STARTED FLASHING WHILE DRIVING AND VEHICLE WOULD NOT ACCELERATE. I WAS ALMOST REAR ENDED DUE TO THE DECREASE IN ENGINE SPEED. IF I DIDNT QUICKLY PULL THE VEHICLE TO THE GRASS I WOULD'VE BEEN HIT. I COULD NOT DRIVE MORE THAN 10MPH AFTER THE DECREASE IN ENGINE SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373617November 7, 2020
VEHICLE SPEED CONTROL
VEHICLE STARTED SLOWLY CRANKING FOR A WEEK OR SO AND THEN WHILE DRIVING IN A 55MPH ZONE, SPEED SUDDENLY DROPPED TO 20 MPH WITH CHOKING TO THE POINT OF PULLING TO A SAFE AREA AND HAVING CAR TOWED 11-4-2020
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373201November 5, 2020
STEERING
SUDDEN LOSS OF POWER STEERING WHILE ON THE INTERSTATE. NEARLY HAD SEVERAL ACCIDENTS TRYING TO GET HOME. I AM A 100% DISABLED VETERAN SUFFERING END STAGE KIDNEY FAILURE A% DAY/WEEK DIALYSIS. I CAN NOT SAFELY DRIVE THIS VEHICLE WITHOUT THE POWER STEERING AND AM ALARMED AT ALL THE WARNING LIGHT ON THE DASH THAT HAVE ILLUMINATED. THE DEALERSHIP SERVICE MGR 1ST TOLD ME THERE WERE NO RECALLS ON MY VEHICLE. I REMINDED HIM OF THE PANORAMIC ROOF RECALL THEY DID. NOW HE SAYS MY CAR HAS NO RECALLS FOR THE POWER STEERING ISSUE CAUSE IT WAS MANUFACTURED IN JULY OF 2014. I PURCHASED IT NEW IN 2015 WITH ONLY 13 MILES ON THE ODOMETER. PLEASE HELP ME SORT OUT THE TRUE RECALL STATUS AND I WISH TO FILE THIS AS A COMPLAINT ALSO. [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372927November 3, 2020
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
WHEN TRYING TO SET MY CRUISE CONTROL A MESSAGE POPS UP ON MY DASH SAYING SCC CONDITIONS NOT MET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372607November 2, 2020
ENGINE
THIS IS OUR DAUGHTER'S CAR. YESTERDAY (NOV 1) HER CAR STALLED, WITH THE WARNING "HYBRID SYSTEM WARNING! SAFELY STOP AND DO NOT DRIVE". THIS TIME SHE WAS PARKED IN A PARKING LOT AND THE WARNING MESSAGE CAME ON WHEN SHE TRIED TO START THE VEHICLE. THIS IS NOT THE FIRST TIME IT'S HAPPENED. ON PREVIOUS OCCASIONS THE DEALER'S TECHNICIANS DID NOT EVEN RECORD ANYTHING IN HER MAINTENANCE RECORDS. SHE UNDERSTANDS THIS IS NOT AN UNUSUAL PROBLEM, WITH MANY HYUNDAI HYBRID OWNERS OF THAT SAME 2015 MODEL YEAR, AS WELL AS OTHER YEARS, REPORTING SIMILAR PROBLEMS. IS THIS SOMETHING THAT IS BEING LOOKED INTO? THE DEALER PERSONNEL JUST SORT OF DISMISS THIS AS NO BIG DEAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11367107October 29, 2020
AIR BAGS
MY AIR BAG LIGHT KEPT ON LIGHTING UP ON MY DASHBOARD, IT KEPT LIGHTING ON AND OFF FOR SEVERAL MONTHS AND NOW IT IS A STEADY LIGHT. EVERY TIME I START THE CAR NOW IT'S A STEADY LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366616October 27, 2020
STEERING
WHEN TURNED THE VEHICLE ON, THE POWER STEERING LIGHT CAME ON AND THE POWER STEERING HAD STOPPED WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366356October 26, 2020
ENGINE, UNKNOWN OR OTHER
WHILE DRIVING ON THE HIGHWAY THE ENGINE LIGHT CAME ON THE CAR BEGAN TO SHAKE AND GRADUALLY SLOWED DOWN EVENTUALLY COMING TO A COMPLETE STOP AND UNABLE TO START BACK UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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