Hyundai Sonata Complaints (2014)

778 consumer complaints on file.

#10930134December 6, 2016
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 55 TO 60 MPH ON A HIGHWAY, THE VEHICLE LOST POWER. THE ACCELERATOR PEDAL WAS APPLIED, BUT THE VEHICLE CONTINUED TO LOSE POWER WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND RESTARTED. THE VEHICLE WAS DRIVEN HOME AND THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920034October 29, 2016
ENGINE, VEHICLE SPEED CONTROL, STEERING
STEERING WANDERS ON A STRAIGHT ROAD. DRIVING IN A STRAIGHT LINE IS NEARLY IMPOSSIBLE. MORE NOTICEABLE AT HIGHWAY SPEEDS, BUT ALSO AT CITY SPEEDS, THE VEHICLE REQUIRES CONSTANT CORRECTION TO MAINTAIN A STRAIGHT TRACK. THE CAR SIMPLY 'WANDERS' OR 'DRIFTS' LEFT AND RIGHT, WITH NO REAL 'CENTERED' FEEL TO THE STEERING. MAINTAINING A STRAIGHT TRACK IS IMPOSSIBLE AND REQUIRES CONSTANT ATTENTION AND CORRECTION. THE STEERING WANDER CREATES HAZARDOUS DRIVING CONDITIONS, ESPECIALLY ON WET OR ICY SURFACES AND DRIVER FATIGUE, WHICH POSES A PUBLIC SAFETY HAZARD. THE VEHICLE HAS BEEN BROUGHT TO THE HYUNDAI DEALERSHIP OVER 10 TIMES FOR RESOLUTION, AND THE MANUFACTURER HAS BEEN INFORMED TWICE. THE DEALERSHIP AND MANUFACTURER DENIES THERE IS A PROBLEM AND STATES THAT THE INDIVIDUAL DOES NOT KNOW HOW TO DRIVE AND/OR THAT THE INDIVIDUAL WOULD HAVE TO WAIT FOR A RECALL. HYUNDAI US HAS NOT BEEN RESPONSIVE TO COMPLAINTS. CRUISE CONTROL HAS FAILED TO OPERATE SINCE VEHICLE WAS PURCHASED NEW. HYUNDAI HAS ATTEMPTED 3 REPAIRS AND ARE NOW DENYING CLAIMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904587September 8, 2016
ELECTRICAL SYSTEM, STEERING
KEY REMAINS STUCK IN IGNITION UNTIL BATTERY IS DISCONNECTED. CAR IS IN PARK STEERING WHEEL IS NOT LOCKED AND CAR IS NOT IN MOTION AND TIRES ARE ALIGNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896837August 18, 2016
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. WHILE DRIVING 65 MPH, THE SUN ROOF GLASS ABRUPTLY FRACTURED AND PLACED A LACERATION ON THE CONTACT'S RIGHT ARM. MEDICAL ATTENTION WAS NOT REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 16,500.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10894451August 9, 2016
ELECTRICAL SYSTEM, SEAT BELTS, EXTERIOR LIGHTING
HEADLIGHTS AND GAUGE CLUSTER LIGHTING FAILS INTERMITTENTLY WHILE USING TURN SIGNAL SWITCH AT ANY SPEED CAUSING TOTAL LOSS OF INTERIOR(GAUGE)/EXTERIOR LIGHTING AT NIGHT. MILEAGE :28,561...; SEATBELT WARNING FLASHER AND CHIME HAS FAILED. MILEAGE: 29,501. DEALERSHIP NOTIFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10889207July 28, 2016
UNKNOWN OR OTHER
MY CAR WAS PARKED IN FRONT OF MY HOUSE WHEN THE SUN ROOF SHATTERED. THERE WAS BROKEN GLASS EVERYWHERE. I HAVE A PICTURE BUT I NEED HELP TO SEND. AT FIRST I THOUGHT THAT IT WAS VANDALISM, BUT THE ENTIRE GLASS WAS SHATTERED AND THE WAS NO PROJECTILES IN THE AREA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884330July 12, 2016
ENGINE
TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 15,400. UPDATED 09/08/16*LJ *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883913July 11, 2016
STEERING
WHILE DRIVING THE CAR, IT NEEDS CONSTANT STEERING CORRECTION DUE TO DRIFTING - RIGHT LEFT -- DOESN'T MATTER -- WHEREVER THE ROAD TAKES IT. IT IS MORE PREVALENT AT HIGHWAY SPEEDS. IT HAS BEEN HAPPENING SINCE THE CAR WAS NEW (3/26/2014). THE MOST RECENT OCCURRENCE WAS 7/9/2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883413July 7, 2016
SERVICE BRAKES, UNKNOWN OR OTHER
BRAKES FAIL TO DEPRESS DURING ATTEMPTS TO START CAR, OCCURS AT LEAST ONCE PER DAY. OCCASIONALLY, WHEN PARKING CAR, PARK POSITION DOES NOT REGISTER AND ALARMS SOUND WHEN YOU TRY TO LOCK CAR. OCCASIONAL TRANSMISSION SLIP DURING STOP AND GO TYPE TRAFFIC CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882169July 1, 2016
ENGINE, POWER TRAIN
I OWN A NEW 2014 HYUNDAI SONATA, AND MY MAIN CONCERN FROM WHAT I RECENTLY HAVE RESEARCHED IS THAT SOME OF THESE VEHICLES ARE PRONE TO MAJOR MOTOR AND POWER TRAIN PROBLEMS, THAT CAN LEAD TO FATALITIES. I UNDERSTAND THAT THE NHTSA HAS BEEN NOTIFIED OF THESE PROBLEMS, AND THERE IS A CURRENT CLASS ACTION LAWSUIT PENDING. WHAT I'D LIKE TO ASK IS, WHY A RECALL HAS NOT BEEN ISSUED BY THE AGENCY, GIVEN THE GRAVE NATURE THAT ONE OF THESE MOTORS COULD POTENTIALLY SEIZE WHILE DRIVING AT HIGH SPEED AND CAN VERY WELL LEAD TO FATALITIES. A PERSONAL NOTE: WHEN I FIRST BOUGHT THE VEHICLE. IN AUGUST 2014, IT STALLED ONCE, WHILE DRIVING AT 5-10 MILES MPH, I TOOK IT TO THE DEALER AND THEY FOUND NOTHING WRONG WITH IT. IT HAS NOT HAPPENED EVER SINCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876028June 22, 2016
WHEELS, TIRES
4 KUMHO TIRES, ORIGINAL TIRES WITH LESS THAN 30,000 MILES & 2 YEARS AGE ARE CHIPPING AWAY ON THE TREAD. CONTACTED HYUNDAI & KUMHO & THEY WERE DENYING ANY DEFECTS. THESE TIRES SEEM DEFECTIVE & TREAD SEPARATION AT HIGHWAY SPEED IS POSSIBLE MAKING THEM VERY UNSAFE. THESE TIRES WERE USED ON CITY STREETS & STATE HIGHWAYS ONLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871361May 28, 2016
SERVICE BRAKES, FUEL/PROPULSION SYSTEM
I HAVE A PUSH BUTTON IGNITION. THREE TIMES THIS PAST WEEK, MY CAR HAS FAILED TO START. WHEN I PRESS THE BUTTON, ALL OF THE LIGHTS COME ON, BUT THE ENGINE DOES NOT TURN OVER AND WHEN TRYING TO PRESS THE BREAK IN CONJUNCTION WITH PRESSING THE PUSH START ENGINE BUTTON, THE BREAK PEDAL IS STIFF AND DOES NOT PRESS DOWNWARD. THE THIRD TIME THIS OCCURRED, I WAS STRANDED FOR 1.5 HOURS. MY BROTHER CAME TO GIVE ME A "JUMP" AS HE THOUGHT IT WAS MY BATTERY ONLY FOR SPARKS TO COME FROM MY BATTERY AND FOR HIS CABLES TO GET SO HOT THAT THEY MELTED. I HAD MY CAR OWED TO ALLEN SAMUEL'S HYUNDAI IN NORTH RICHLAND HILLS, TX THE NEXT MORNING ONLY TO BE TOLD THAT BECAUSE THEY ARE UNABLE TO "RECREATE" THE ISSUE, THERE IS NOTHING THEY CAN DO. I ALSO REACHED OUT TO HYUNDAI AND WAS TOLD THAT SINCE THERE ARE NO RECALLS, THERE IS NOTHING THEY CAN DO. THIS IS A SAFETY ISSUE AND BECAUSE THEY ARE UNABLE TO RECREATE OR DO NOT HAVE ANY RECALLS, THEN I AM STUCK WITH A LEMON CAR. THE SECOND ISSUE I HAVE BEEN FACING (WHICH HAS BEEN ONGOING) IS THE SENSOR IN MY GAS TANK RECOGNIZES MY TANK AS "FULL" WHEN I FILL UP WITH GAS BUT THIS IS NOT INDICATED ON THE GAS HAND READOUT. AGAIN, THIS WAS BROUGHT TO HYUNDAI'S ATTENTION AND BECAUSE THEY CAN'T "SEE IT", "RECREATE IT" AND THERE ARE NO "RECALLS", THEN THERE IS NOTHING THAT THEY CAN DO. AGAIN, THIS IS ANOTHER SAFETY HAZARD AS I MAY THINK I HAVE A CERTAIN AMOUNT OF GAS IN MY CAR WHEN IN REALITY I DO NOT. THE FIRST ISSUE OCCURS WHEN THE CAR IS STATIONARY. THE FIRST TIME I WAS AT HOME, THE SECOND TIME I WAS AT WORK AND THE LAST TIME (MOST RECENT) I WAS AT A RESTAURANT. I BELIEVE THE CAUSE OF BOTH ISSUES ARE SENSORS WITH THE BREAK THAT CONNECTS IT TO THE PUSH BUTTON AND A SENSOR IN THE TANK THAT CONNECTS IT TO THE GAS HAND. THE GAS HAND ISSUES OCCURS EACH TIME I PUT GAS IN MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865601May 18, 2016
AIR BAGS
ON MARCH 3, 2016 I WAS DRIVING TO WORK AND WAS HIT ON THE DRIVERS SIDE DOOR BY ANOTHER VEHICLE CAUSING THOUSANDS OF DOLLARS IN DAMAGE. THE OTHER DRIVER CROSSED THE STREET FROM ONE PARKING LOT TO THE OTHER AND THAT IS WHEN MY VEHICLE WAS HIT. THE AIR BAGS DID NOT DEPLOY. MY VEHICLE WAS IN MOTION ON A CITY STREET AND THE VEHICLE THAT HIT MY VEHICLE WAS ALSO IN MOTION. L WILL NOT BE SUPPLYING ANY REPORTS SUCH AS POLICE REPORTS. I WOULD LIKE TO EMAIL IT ALONG WITH ANY OTHER DOCUMENTATION YOU REQUIRE. PLEASE ADVISE IF THIS IS ALL RIGHT TO DO AND WHAT EMAIL ADDRESS TO SEND IT TO AND IF THERE IS A REFERENCE NUMBER. THANK YOU. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10865003May 15, 2016
SERVICE BRAKES
WHEN THE BRAKES ARE APPLIED A LITTLE MORE RAPIDLY OR HARDER THAN NORMAL THERE IS A SHORT GRUMBLE NOISE. THIS NOISE HAS NO RELATIONSHIP TO CAR SPEED AS IT WILL MAKE THIS SAME NOISE IF THE CAR ISN'T MOVING OR AT ANY SPEED. THE BRAKES FEEL AND OPERATE NORMALLY WITH THE EXCEPTION OF THE NOISE THEY MAKE. I HAVE TOLD TWO DIFFERENT SERVICE DEPARTMENTS AND BEEN TOLD THIS NOISE IS NORMAL ON ALL THE SONATA HYBRID CARS. IN THE TWO YEARS AND 19,000 MILES THE NOISE REMAINS THE SAME, NO LESS OR MORE. EVEN IF THE CAR ISN'T ON PUSHING ON THE BRAKE PEDDLE IT WILL MAKE THE NOISE THREE OR FOUR TIMES. THE CAR HAS DONE THIS SINCE NEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864489May 11, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
HYBRID SYSTEM WARNING HAS COME ON FOUR TIMES, CAR SHUTS OFF INSTANTLY, THEN THE ENGINE LIGHT COMES ON. THE FIRST TIME WAS ON A CITY STREET, THE SECOND TIME WAS A THE DEALERSHIP WHEN PICKING UP THE CAR AFTER REPAIR, THE THREE TIME WAS IN A PARKING LOT, AND THE FOURTH TIME WAS ON THE INTERSTATE IN HEAVY TRAFFIC. CAR IS NOT SAFE. ASKED FOR A REPLACEMENT WITH NO RESOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864001May 9, 2016
STEERING
AT 70 MPH (AND HIGHER SPEEDS AND SOME LOWER) 2014 SONATA WEAVES ALL OVER THE LANE FROM ONE SIDE TO THE OTHER WITH NO DRIVER CONTROL EXCEPT TO KEEP TRYING TO STRAIGHTEN IT OUT. IT IS AN EXTREMELY DANGEROUS SITUATION AND HYUNDAI DEALERS ARE DENYING ANY PROBLEM EVEN THOUGH 2011'S WERE RECALLED FOR THIS VERY ISSUE AND 2013'S HAVE NUMEROUS COMPLAINTS AND 2014'S AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861623April 27, 2016
ENGINE, VEHICLE SPEED CONTROL, STEERING
AS I WAS EXCITING THE FREEWAY I BEGAN TO HEAR A "KNOCKING" SOUND, AS I MADE THE TURN ON TO THE STREET THE CAR COMPLETELY SHUT DOWN AND ALL THE LIGHTS ON MY DASHBOARD CAME ON. SINCE I WAS IN THE MIDDLE OF THE STREET I ATTEMPTED TO RESTART THE CAR AND AFTER INITIALLY STARTING UP IT THEN ABRUPTLY TURN OFF ONCE AGAIN ABOUT 20 SECONDS LATER. AT THIS POINT I MANAGAGED TO PULL INTO A PARKING LOT WITH THE LEFT OVER MOMENTUM. HAD TO GET IT TOWED TO THE NEWREST HYUNDAI DEALER. AFTER THEY INSPECTED IT, THEY DETERMINED MY CRANKSHAFT HAD SEIZED AND 2 AND HALF WEEKS LATER HERE I AM STILL WAITING FOR AN ENGINE THEY SAY IS ON BACKORDER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861469April 26, 2016
ENGINE
I HEARD A GRINDING ENGINE NOISE FROM THE CAR. I TOOK IT IN TO ASK WHAT THE TERRRIBLE SOUND WAS, I WAS TOLD THE COMPUTER PULLED A "INTERNAL ENGINE FAILURE" CODE AND IT WAS NO LONGER ABLE TO BE DRIVEN. I WAS TOLD THEY HAD A RECALL ON EARLIER MODELS BUT NOT THE YEAR 2014. I WAS TOLD IT NEEDED A NEW ENGINE, METALLIC FLAKES WERE FOUND UPON INVESTIGATION AT HYUNDAI. I WAS TOLD IF THE CAR CONTINUED TO BE DRIVEN IT HAD A HIGH RISK OF SEIZING UP DURING USE WHICH WOULD CAUSE AN ACCIDENT. I WAS TOLD IT WAS RECALLED THEN LATER TOLD THAT YEAR 2014 HAD NOT YET BEEN RECALLED, BUT THAT IT WAS COVERED UNDER WARRANTY. THEY HAVE HAD THE VEHICLE FOR 2 MONTHS NOW AND ARE STATING I NEED TO CALL THE CONSUMER PROTECTION AGENCY AND NOTIFY THEM OF THE SITUATION TO ENCOURAGE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852039March 28, 2016
ENGINE
CAR HAS JUST OVER 30,000 MILES ON IT. STARTED SHAKING WHILE WE WERE DRIVING IT. WE TOOK IT INTO THE DEALERSHIP WITHIN 15 MINUTES. THE DEALERSHIP STATED THAT THE ENGINE BLEW AND THAT THERE WAS NO OIL IN IT. OIL WAS CHANGED REGULARLY AND NO OIL PRESSURE NOTIFICATION INDICATED LOW OIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851697March 25, 2016
ENGINE
WAS ON HIGHWAY NORTH GA WHEN I TRIED TO PASS SOMEONE AND THE ENGINE JUST STOPPED. TOWED IT TO THE DEALER WHERE I BOUGHT IT. THE DEALERTS HIP TORE THE ENGINE DOWN TO FIND METAL SHAVINGS IN THE OIL PAN ALSO SCARRING ON THE LIFTERS AND VALVES THIS IS 2014 SONATA WITH 107,000 MILES. I WAS ALSO MADE AWARE THAT THIS PROBLEM HAS ACURED IN EARLIER MODELS. HYUNDAI IS REPLACING MY ENGINE WITH A NEW ONE ALSO HAVE A LOANER CAR WHILE MINE IS BEING REPAIRED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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