Hyundai Sonata Complaints (2013)

2,025 consumer complaints on file.

#11413492April 23, 2021
STEERING
MY CAR IS MAKING CLUNKING SOUND AND SHAKING IT IS BAD WHEN I PUT ON BRAKES SHAKES AND NOISE SOUND IS LOUD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413322April 22, 2021
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING 45 MPH, THE VEHICLE STARTED TO HESITATE AND HE HEARD AN ABNORMAL SOUND. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT, THE OIL PRESSURE WARNING LIGHT AND AN UNKNOWN WARNING LIGHT ILLUMINATED. THE CONTACT STATED THE VEHICLE CEASED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO HIS RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413218April 21, 2021
FUEL/PROPULSION SYSTEM
I CAN'T PUT GAS IN THE TANK OR IT WILL LEAK OUT ALL OVER THE GROUND
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413006April 20, 2021
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. I JUST DROPPED IT OFF AT POHANKA HYUNDAI (1770 RITCHIE STATION CT, CAPITOL HEIGHTS, MD; (301) 423-1100) DEALERSHIP REGARDING ISSUES I SUSPECT TO BE RELATED TO THE RECALL ON THE ENGINE. ABOUT THREE AND HALF WEEKS AGO, I STARTED EXPERIENCING THE FOLLOWING SIGNS UPON START-UP IN THE MORNING AND DRIVING THROUGHOUT THE DAY. A LOUD KNOCKING SOUND AND VIBRATION FROM THE ENGINE FOR 3-4 SECONDS WHEN I START THE CAR IN THE MORNING. HEAVY SMOKING(MORE THAN THE USUAL MORNING SMOKE ON COLD DAYS) SOMETIMES UP TO FIVE OR MORE MINUTES. ACCELERATION AND RPMTHAT DON'T PASS 2000 ISSUES WHEN DRIVING AT 60 MPH. RANDOM AND INTERMITTENT STALLING WHEN DRIVING, SOMETIMES ALMOST COMPLETELY STOPPING OR REFUSING TO MOVE AFTER A MOMENTARY STOP. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 169,925.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11408284April 15, 2021
ENGINE, POWER TRAIN, STEERING
IKUS BOUGHT CAR 3 WEEKS AGO 11000 DOLLARS WAS COMMING HOME WAS TURNING LEFT IN MY NEIGHBORHOOD AN MOTOR DIED I COULD BARLEY TURN WHEEL WAS ALMOST HIT BY A SEMI TRUCK DOING 50 MPH AN THEN ALMOST WRECKED I ZCOUDNT TURN WHEEL BACK STRAIGHT BECAUSE NO POWER BECAUSE ENGINE FAILURE I COUDVE DIED OR SOMEONE WHO DIDNT HAVEE SAME STREMGH TO TURN WHEEL IM POOR NOW POORER CAR PAYMENT NO CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408006April 14, 2021
ENGINE
I HAVE CONTINUOUSLY TRIED TO GET SOME ANSWERS REGARDING MY ENGINE RECALL. I FIRST RECEIVED THE LETTER IN 2017. AS I CONTINUED TO TO HAVE ISSUES WITH MY ENGINE BURNING TREMENDOUS AMOUNT OF OIL, I WAS GIVEN A CASEWORKER FROM HYUNDAI CORPORATE THAT WILL NO LONGER RETURN MY CALLS. I HAVE WENT THROUGH ALL THREE OIL CONSUMPTION TESTS AND THEY HAVE SEEN THAT EVERY 1,000 MILES MY ENGINE NO LONGER HAS ANY OIL. THE ENGINE LIGHT DOES NOT COME ON FOR SOME REASON. WHEN I PICKED UP MY VEHICLE I WAS TOLD OKAY NOW JUST WAIT UNTIL IT MAKES A NOISE AND THE LIGHT COMES ON. I TOLD THE CUSTOMER SERVICE REPRESENTATIVE THAT MY ENGINE IS ALREADY TICKING AND THE ENGINE LIGHT NEVER COMES ON. I WAS TOLD THERE'S NOTHING THEY COULD DO. I WAS TOLD BY A DIFFERENT REPRESENTATIVE THAT AFTER THE THIRD OIL CONSUMPTION TEST, IF MY ENGINE WAS UNDER THE RECALL GUIDELINES THEN IT WOULD BE REPLACED. I DON'T UNDERSTAND HOW THIS IS OK TO MISTREAT YOU CUSTOMERS THE WAY THAT HYUNDAI DOES. I'M STILL MAKING PAYMENTS ON THIS 2013 HYUNDAI SONATA THAT'S NOT EVEN WORTH IT!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407975April 13, 2021
POWER TRAIN
I WAS DRIVING AND MY 10 YEAR OLD DAUGHTER WAS WITH ME IN THE CAR. WHEN CAR WAS CHANGING GEAR IT STARTED SHAKING VIOLENTLY, ALTHOUGH MY DAUGHTER WAS RESTRAINED SHE HIT HER HEAD AND HANDS ON THE INSIDE OF THE REAR DOOR. AFTERWARDS EVERY TIME CAR CHANGED THE GEAR IT WAS JERKING, SHAKING, BEHAVING IN UNEXPECTED MANNER THAT FURTHER DRIVING WAS VERY DANGEROUS. I WAS ABLE TO REACH MY HOME BUT I AM VERY SCARED TO DRIVE THAT CAR AGAIN. I READ THE CODE THAT CAME UP ON DASHBOARD P0711, TURNS OUT TRANSMISSION OIL TEMPERATURE SENSOR AND HARNESS MALFUNCTIONED AND THAT LED TO VIOLENT AND ROUGH SHIFTING. CALLED DEALER, THEY WANT $700 FOR A REPAIR AND MY CAR IS OUT OF WARRANTY. CHECKED INTERNET AND IT'S FULL OF STORIES HOW THIS IS A HUGE PROBLEM WITH HYUNDAI CARS. IT TURNS HYUNDAI MODIFIED THE PART SINCE THEN AND NEVER RECALLED IT, THEY HAVE TSB 14-AT-010. HOW COME MANUFACTURER PUT FAULTY PART THAT COMPROMISES SAFETY OF THE VEHICLE AND THEY WANT HUGE CHUNK OF MONEY TO FIX IT? WHY DIDN'T THEY RECALL IT? DEFINITELY GOING TO COURT WITH THIS.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11407479April 11, 2021
ELECTRICAL SYSTEM, STEERING
THE STEERING COLUMN MAKES A VERY LOUD CLUNKING NOISE WHENEVER YOU GO OVER A BUMP IN THE ROAD, LIKE SOMETHING IS LOOSE. THE WHEEL IS SOMETIMES HARD TO TURN. SMELL OF RUBBER AND BULBS HAVE TO BE CONTINOUSLY REPLACED. IT SEEMS THE HOUSING HAS MELTED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407059April 8, 2021
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA HYBRID. WHILE DRIVING 20 MPH, THE CONTACT STATED THAT THE VEHICLE STARTED SPUTTERING WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO NAPLETON OAKS HYUNDAI (1985 RIVER OAKS DRIVE, CALUMET CITY, IL 60409) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BATTERY WAS FAULTY AND THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V7460000 (ENGINE). THE FAILURE MILEAGE WAS 77,946.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406834April 7, 2021
AIR BAGS, ELECTRICAL SYSTEM
MY AIRBAG LIGHT CAME FOR NO REASON, THEY CHECKED THE ERROR CODES FOR AIRBAG THEY GOT CODES B1388 AND B1481 AIRBAG RESISTANCE TOO HIGH AND SEAT TRACK POSITION SENSOR WHICH THEY STATED IS AN ISSUE WITH THE CLOCKSPRING. WHEN I RESEARCH THIS ISSUE I FOUND THIS RECALL TSB ITS THE EXACT SAME ISSUE FOR 2011-2013 HYUNDAI SONATA BUT FOR SOME REASON MY CAR OR VIN NUMBER SAYS I AM NOT INCLUDED OR COVERED, I BELIEVE THIS SHOULD BE COVERED UNDER THIS AS THE DEALER AS THERE IS A UNLIMITED MILEAGE WARRANTY EXTENSION AND THE DEALER IS QUOTING ME $400+ TO REPLACE IT AND THIS IS A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406806April 6, 2021
STEERING
POWER STEERING COUPLE PART# 563152K000FFF WILL BREAK AND STEERING WHEEL WILL BECOME LOOSER WITH A FEW MORE DEGREES OF PLAY BEFORE ABLE TO CORRECT STEERING. WHEN GOING OVER BUMPS VEHICLE WILL MAKE AUDIBLE CLUNKS, WHEN CHANGING DIRECTION OF STEERING WILL MAKE AUDIBLE NOISES AND HAVE ADDITIONAL DEGREES OF PLAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405504March 30, 2021
ELECTRICAL SYSTEM
DRIVER SIDE BREAK LIGHT BULB NO LONGER WORK PROPERLY. EVEN THOUGH ITS BEEN CHANGED IT WORKS SPORADICALLY BECAUSE THE BULB IS LOOSE IN THE SOCKET OF THE WIRE HARNESS OR THE SOCKET WILL MELT. THIS CAUSES MORE THAN ONE SAFETY ISSUE. CAR HAS NO BRAKE LIGHT ON ONE SIDE AND COULD AT ANYTIME CATCH ON FIRE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11404734March 24, 2021
ENGINE
I WAS DRIVING MY CAR, ALL MY LIGHTS POPPED UP ON MY DASH BOARD THIS NEVER HAPPENS, ONCE IT HAPPENED I PULLED OVER TURNED IT OFF, TRIED TO TURN IT BACK ON IT WOULDN'T START, CHECKED THE OIL EVERYTHING WAS FINE TRIED TO GIVE IT A JUMP IT STILL WOULDN'T START. SO I HAD TO TOW TO A LOCAL MECHANIC AND HE LOOKED AT IT THE NEXT DAY HE TOLD ME HE THINK MY ENGINE WENT, WHEN I BOUGHT THIS CAR IT HAD NO LIGHTS ON THE DASH BOARD AND IT DROVE PERFECT I'M SO CONFUSED AND SUPER MAD RIGHT NOW. THEN I GOT IT TOWED TO CONECELLI HYUNDAI FOR FURTHER INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404429March 23, 2021
AIR BAGS, ELECTRICAL SYSTEM
MY AIR BAG LIGHT IS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404331March 22, 2021
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT MODERN HYUNDAI OF CONCORD LOCATED AT 965 CONCORD PKWY S, CONCORD, NC 28027, (704)262-4408 EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT STATED THAT THERE WAS A GRINDING SOUND COMING FROM ENGINE. VIN TOOL CONFIRM PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403706March 18, 2021
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LAFONTAINE HYUNDAI (1847 S TELEGRAPH RD, DEARBORN, MI 48124, (313) 486-2801) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402959March 15, 2021
ENGINE
CAR STALLED WHILE DRIVING APPROXIMATELY 25 MPH IN CITY. ALL DASHLIGHTS ILLUMINATED. ONCE PULLED OVER, I ATTEMPTED TO START THE ENGINE WHICH CAUSED LARGE AMOUNTS OF BLACK SMOKE TO COME OUT FROM UNDER THE HOOD. SMOKE SMELLED LIKE AN ELECRICAL FIRE. THIS ISSUE OCCURED 2 HOURS AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402997March 15, 2021
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT WHILE HIS SON WAS DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITH THE HYBRID SYSTEM WARNING ILLUMINATED. THE VEHICLE WAS TOWED TO LAKELAND HYUNDAI (1500 W MEMORIAL BLVD, LAKELAND, FL 33815) AND WAS DIAGNOSED AS A BLOWN HEAD GASKET FAILURE. THE CONTACT INFORMED THE DEALER THAT THE FAILURE WAS RELATED TO THE RECALL. THE VEHICLE WAS NOT REPAIRED AND REMAINED AT THE DEALER FOR SEVERAL WEEKS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE CONTACT WAS INFORMED BY THE MANUFACTURER THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY. THE CONTACT WAS INFORMED THAT IF THE FAILURE WAS NOT RELATED TO THE RECALL IT WOULD BE AN OUT OF POCKET EXPENSE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS 100,700. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403072March 15, 2021
EXTERIOR LIGHTING
DRIVER SIDE BREAK LIGHT BULB NO LONGER WORK PROPERLY. EVEN THOUGH ITS BEEN CHANGED IT WORKS SPORADICALLY BECAUSE THE BULB IS LOOSE IN THE SOCKET OF THE WIRE HARNESS OR THE SOCKET WILL MELT. THIS CAUSES MORE THAN ONE SAFETY ISSUE. CAR HAS NO BRAKE LIGHT ON ONE SIDE AND COULD AT ANYTIME CATCH ON FIRE. DEALERSHIP HAS SAID THIS IS A PROBLEM AMONG THESE VEHICLES BUT HYUNDAI HASN'T ADDRESSED THIS ISSUE. THIS NEEDS TO BE ADDRESSED VERY SOON. TRIED OF REPLACE HARNESSES AND BULBS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400124March 10, 2021
ENGINE
ON NOVEMBER 15, 2020 MY 2013 HYUNDAI SONTA JUST QUIT ON ME WHILE ON THE INTERSTATE IN GEORGIA. I GOT IT TOWED TO SUPERIOR HYUNDAI IN ANNISTON, AL AND THAT'S WHERE THEY TOLD ME I HAD A OPEN RECALL ON MY ENGINE AND THAT'S WHAT MADE MY CAR QUIT ON ME AND I WAS GONNA NEED A NEW ENGINE, BUT SINCE HAVING A SALVAGE TITLE THEY HAD TO SEND IT UP TO THE WARRANTY DEPARTMENT, 2 WEEKS LATER THEY COME BACK AND SAID MY CLAIM WAS DENIED BC OF HAVING A SALVAGE TITLE. I FEEL I HAVE DONE MY PART BY KEEPING THE UP KEEP OF MY CAR UP SO SOMETHING LIKE THIS WOULDN'T HAPPEN, BUT SOMETHING THAT WAS OUT OF MY HANDS HAPPEN I HAVE TO BUY A WHOLE NEW ENGINE ALL BC OF WHAT MY TITLE SAYS. I CAN UNDERSTAND IF I DIDN'T DO THE UP KEEP OF MY CAR BUT AT THE END OF THE DAY IT SHOULDN'T FALL ON ME ALL BC OF WHAT MY TITLE SAYS. I HAVE OWED THAT CAR SINCE APIRL 2016 AND HAVEN'T HAD ANY PROBLEMS TIL NOW ON THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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