Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#11279377November 11, 2019
STRUCTURE:BODY, ENGINE
ENGINE BAY CAUGHT FIRE AND CAR IS A TOTAL LOSS. ENGINE HAD BEEN REPLACED PREVIOUSLY UNDER SONATA THETA ENGINE RECALL. INDEPENDENT MECHANIC NOTICED THAT THERE WAS A FUEL LEAK IN THE ENGINE BAY. WAS ON THE WAY TO HYUNDAI DEALER WHEN THE FIRE HAPPENED. THE CAR WAS MOVING AT ABOUT 20 MPH WHEN IT LOST POWER AND SMOKE STARTED SPEWING FROM UNDER THE HOOD. EXITED THE VEHICLE AND THE ENGINE BAY WAS ABLAZE WITH 60 SECONDS. NO INJURIES OCCURRED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11279459November 11, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
IN MOTION CAR SURGES AND JERKS FORWARD RANDOMLY. THERE IS A GAS SMELL WHEN DRIVING AND CAR BEGINS TO SHAKE WHEN ENGINE IS ENGAGED. BACKUP CAMERA WILL NOT ENGAGE AT RANDOM TIMES OR CAR WILL NOT TURN ON WITH PUSH TO START SYSTEM. DIAGNOSES ENGINE AND ELECTRICAL ISSUE BUT HYUNDAI WON'T INCLUDE IN THEIR RECALL CAMPAIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278755November 7, 2019
ELECTRICAL SYSTEM, ENGINE
THIS VEHICLE HAS STALLED ON ME WHILE DRIVING ON THE HIGHWAY AND STREETS. I'VE TAKEN IT INTO THE SHOP FOR THE PROBLEM WAS TOLD THE PC MODULE IS GOING OUT. THE PRICE TO FIX THIS A 2300.00. THIS SHOULD BE COVERED ON A WARRANTY. THEY'VE ME TOLD THAT IT'S NOT. THIS IS A MAJOR COMPONET FOR THESE VEHICLE IT SHOULD BE COVER. THIS HAS HAPPENED SEVERAL TIMES PRIOR. WHEN THE VEHICLE ACCELERATED THERE IS SMOKES FOR THE TAIL PIPE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278099November 4, 2019
ENGINE
VEHICLE STALLED ON HIGHWAY WOULD NOT START HAD TO BE TOWED ON 10/1/19.TOWED TO SERVICE VENDOR, NOT A HYUNDAI DEALER. THEY STATED ENGINE LOCKED. VEHICLE HAD BEEN AT ST CHARLES HYUNDAI AUTOMOTIVE 8/19/19 REPLACED OIL FLOW CONTROL VALVE. CONTACTED HYUNDAI DEALER STATED NOTHING THEY COULD DO. MILEAGE 138,000 AND ALL REQUIRED SERVICE HAD BEEN DONE. RECALL 132 INSPECTION HAD BEEN DONE AT APPROXIMATELY 58,000 ON 2/15/16. NOTED NUMBER OF COMPLAINTS TO NHTSA SHOWING NUMEROUS 2011 SONATA HAD ENGINE FAILURE AFTER THE EXTENDED FORMAT OF 120,000 AND MANY HAD FAILED A SECOND TIME AFTER ENGINES FAILED. THIS VEHICLE WAS BUILT AT ALABAMA PLANT. THE HYUNDAI DEALERSHIP STATED THE VEHICLE WOULD HAVE TO BE TOWED TO THEIR FACILITY AND INSPECTED. THE DECISION WOULD BE HYUNDAI USA NOT THE DEALERSHIP. IT IS HARD TO UNDERSTAND HOW THIS CAN NOT BE A DEFECTIVE VEHICLE. THE NUMBER OF UNITS REPAIRED AND REPAIRED A SECOND TIME GOES AGAINST THE AVERAGES . THE NUMBER OF FIRES THAT HAVE RESULTED IN TOTAL LOSS OF VEHICLES APPEARS TO BE AND INDICATION OF NUMEROUS ISSUES WITH VEHICLES FROM THIS PLANT. IT WILL COST $4500 TO REPLACE THIS ENGINE AND HYUNDAI USA SHOULD BEAR SOME OF THE COST. IF AFTER ENGINE REPLACEMENT VEHICLE PERFORMED PROPERLY THAT WOULD PROVE THE CORRECTION, BUT MANY UNITS HAD TO HAVE THE NECK FILLER REPLACED THE PLANT HAD A PROBLEM. ENGINES FAILED WITH ONLY 10,000, 30,000 65,000, 135,000 MILES. THE UNITS THAT BURNT WERE HANDLED BY INSURANCE AND HYUNDAI USA NOT HELD ACCOUNTABLE. PLEASE REOPEN THE INVESTIGATION ON RECALL 132 THE NUMBER OF OWNERS ARE BEARING THE BRUNT OF HYUNDAI POOR QUALITY. UNDERSTANDING THEY COMPLETELY CHANGED THAT ENGINE IN 2012 KNOWING THE 2011 ISSUES COULD NOT BE FIXED CORRECTLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277773November 3, 2019
AIR BAGS
MY AIRBAG LIGHT STAYS ON. ALSO MY HORN DOES NOT WORK. I'VE CHANGED FUSES WITH WHAT I THOUGT COULD BE BURNT OUT ASSOCIATED WITH THE HORN BUT STILL DOES NOT WORK. I WAS IN DRIVING MODE WHEN I NOTICED BOTH THE AIRBAG LIGHT ON AND THE HORN NOT WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11276892October 29, 2019
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
OUT OF NOWHERE WHEN VEHICLE IS SITTING STILL, THE AIRBAG LIGHT KEEPS POPPING ON. IT WILL STAY ON FOR A WHILE, BUT THEN GO OFF. I WENT TO HAVE MY OIL CHANGED AND EVENT THOUGH IT WAS AT 3,000 MILES, THE OIL WAS LOW, DARK, SLUDGY AND METAL SHAVINGS WERE FOUND IN MY OIL PAN---ENGINE SOMETIMES SPUTTERS. FINALLY MY INTERIOR LIGHTS WON'T GO OFF, I HAVE TO JUST KEEP THEM TO THE OFF POSITION VERSUS "DOOR" SO THAT MY BATTERY DOESN'T DRAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271344October 27, 2019
STEERING, UNKNOWN OR OTHER
1. STEERING FEELS TIGHT AND UNRESPONSIVE. HAVE HADTHIS CHECKED AS A COMPLAINT AT SERVICE CENTER WITH NO HELP. 2. GEAR STICKS IN PARK. RECENTLY WAS IN SERVICE FOR ANOTHER RECALL AND WAS TOLD FOR 130$ THEY WOULD LOOK AT IT. VERY NEXT WEEK I WAS STUCK FOR 1.5 HRS UNTIL I COULD GET IT TO MOVE. BOTH PROBLEMS HQVE BEEN REPORTED NUMEROUS TIMES WITH NO REPAIR. IT ONLY HAS 40000 MILES. DO NOT CALL ME WITH OFFER TO LOOK AT IT. THEY HAVE SEEN IT AND PROBLEM IS NOT ADDRESSED. YOUR SERVICE IS JUST AS IMPORTANT AS THE SELL.. HOW CAN ANYONE RECOMMEND THIS KIND OF SERVICE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270844October 24, 2019
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA HYBRID. ON SEVERAL OCCASIONS, WHILE DRIVING 40-50 MPH, AN AUDIBLE CHIME WAS HEARD AND THE CHECK BRAKE WARNING INDICATOR ILLUMINATED. ONCE THE CHIME STOPPED, THE ACCELERATOR AND BRAKE PEDALS WERE RENDERED INOPERABLE. THE CONTACT STATED THAT THE VEHICLE WAS TURNED OFF AND RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO MALCOLM CUNNINGHAM HYUNDAI (4355 STONE MOUNTAIN HWY, LILBURN, GA 30047, (770) 972-1222) WHERE IT WAS DIAGNOSED THAT THE WHEEL SPEED SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270601October 24, 2019
EXTERIOR LIGHTING
I PURCHASED THIS VEHICLE MARCH 2018, I HAVE SPENT UNNECESSARY MONEY ON HEADLIGHTS AND MY BACK BRAKE LIGHTS. I'VE SPENT 180.00 REPLACING MY HARNESSES DUE TO MY BULBS MELTING INSIDE OF MY HARNESSES. MY CAR SMELLS OF WIRES BURNING INSIDE OF MY CAR. IT'S MULTIPLE PEOPLE DRIVING THESE PARTICULAR CARS AND I'VE NOTICED THEIR SONATA'S HAVE THE SAME ISSUES WITH THE LIGHTS... I HAVE PEOPLE THAT DRIVE THE SAME CAR PULLING ME OVER OR PULLING BESIDE ME ASKING IF I HAVE TROUBLE WITH MY LIGHTS. YOU GUYS NEED TO REALLY RECALL THESE CARS BACK IN, MY CAR SHOULDN'T HAVE A BURNING SMELL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270609October 24, 2019
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE OPERATING THE VEHICLE, SMOKE WAS PRESENT COMING FROM THE ENGINE AND OIL WAS LEAKING ON TOP OF THE VALVE COVER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP RETURN PRESSURE UNIT WAS CRACKED, WHICH DAMAGED THE IGNITION COIL AND CAUSED A FLAME TO OCCUR. THE VEHICLE WAS NOT REPAIRED. AN UNKNOWN DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 128,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11270357October 23, 2019
ENGINE
WHILE DRIVING ON I-75 DOING ABOUT 65 MPH, WITHOUT ANY WARNING WHATSOEVER, ENGINE STOPPED. IT FELT LIKE ALL POWER STEERING, BREAKS AND STEERING WHEEL, WENT AWAY. I WAS LUCKY ENOUGH TO BE ON THE RIGHT LANE AND WAS ABLE TO SAFELY PULL OVER TO THE SIDE. THIS HAPPENED THE NIGHT OF SUNDAY, THE 20TH OF OCTOBER. I HAD THE CAR TOWED TO MY LOCAL MECHANIC WHERE I WAS TOLD THE ENGINE HAD FROZEN UP AND NEEDED TO BE REPLACED. I READ ON LINE THAT HYNDAUI HAD EXTENDED ENGINE WARRANTY ON '11 SONATAS TO 120,000 MILES, SO I HAD IT TOWED THIS MORNING TO POTAMKIM HYNDAUI. I BOUGHT THAT CAR BRAND NEW BACK IN 2011, AND HAVE RELIGIOUSLY CHANGED OIL EVERY 5000 MILES USING SYNTHETIC OIL EVERY SINGLE TIME. THE CAR HAD 118028 MILES WHEN THIS HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270475October 23, 2019
EXTERIOR LIGHTING
MY FRONT, BACK, BREAK LIGHTS ARE CONSTANTLY OUT. I'M REPLACING THEM SEVERAL TIMES A MONTH. I'VE TAKEN IT BACK TO THE DEALER WHERE THEY'VE CHANGED THE HOUSING. PROBLEM STILL CONTINUES. THIS IS VERY UNSAFE BECAUSE THERE IS AN OVER HEATING ISSUE WITH THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270507October 23, 2019
STEERING
STEERING COLUMN FAILURE - NEED REPLACEMENT. LOUD CLANKING WHEN PERFORMING ANY TURNS. ALSO CAUSING CAR TO PULL FOREABLY TO SIDE WHEN BRAKE IS APPLIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270521October 23, 2019
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 60 MPH, THE VEHICLE VIOLENTLY VIBRATED AND AN ABNORMAL RATTLING NOISE WAS HEARD. IN ADDITION, THE HORN DID NOT WORK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE STEERING COLUMN INTERMEDIATE CONNECTIONS NEEDED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V457000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269945October 21, 2019
ENGINE, FUEL/PROPULSION SYSTEM
PURCHASED 2011 HYUNDAI SONATA LITERALLY A WEEK LATER, THIS HAPPENED.UNKNOWN.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11270015October 21, 2019
ENGINE
TL* THE CONTACT OWNED A 2011 HYUNDAI SONATA. WHILE DRIVING 40 MPH ON THE HIGHWAY, THE VEHICLE CAUGHT FIRE UNDER THE HOOD. THE CONTACT PULLED OVER, EXITED THE VEHICLE, AND CALLED THE POLICE. THERE WERE NO INJURIES. THE VEHICLE WAS ENGULFED IN FLAMES AND DESTROYED. THE FIRE DEPARTMENT ARRIVED TO EXTINGUISH THE FIRE. THE WRECKAGE WAS TOWED AWAY. THE CONTACT WENT TO PLAZA HYUNDAI (2740 NOSTRAND AVE #2, BROOKLYN, NY 11210, (347) 983-5977) AND WAS INFORMED TO CALL THE MANUFACTURER. THE CONTACT REACHED OUT TO THE MANUFACTURER, BUT HAD NOT SPOKEN WITH ANYONE YET. THE CONTACT SETTLED FOR THE RECOVERY COST OF THE VEHICLE WITH HIS INSURANCE COMPANY. THE CONTACT FELT THAT THE MANUFACTURER IGNORED HIM THROUGH THE ENTIRE PROCESS. A YEAR BEFORE THE FIRE, THE ENGINE WAS REPLACED WITH A REFURBISHED ENGINE PER AN UNKNOWN RECALL. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11269591October 20, 2019
POWER TRAIN
AS STATED IN SERVICE BULLETIN 14-AT-010 THERE IS A KNOWN ISSUE WITH THE TRANSMISSION TEMPERATURE SENSOR. THIS IS COVERED ON THERE THE 2011 HYUNDAI SONATA'S 5/60,000 WARRANTY. THIS AN AN ELEMENT OF THE TRANSMISSION AND SHOULD BE COVERED UNDER THE 10/100,000 TRANSMISSION WARRANTY. BEING THAT HYUNDAI RELEASES THIS SERVICE BULLETIN, THIS SENSORS POSSIBLE FAILURE IS A KNOW FACT AND HAS BEEN EXPERIENCED BY MANY OTHERS AS MY ONLINE RESEARCH PROVED. HYUNDAI SHOULD COVER THIS AND NOT HAVE THEIR DEALERS CHARGED OVER $700 TO CORRECT THIS KNOWN FAULT IN THE HYUNDAI VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269821October 20, 2019
ENGINE
I WAS DRIVING DOWN THE ROAD THE ENGINE JUST LOCKED AND STOPPED. I AM NOT SURE WHATS GOING ON BUT I WAS AT A SPEED OF ABOUT 65MPH. I NEVER HAD A PROBLEM WITH THE ENGINE PRIOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269553October 19, 2019
EXTERIOR LIGHTING
MY HEADLIGHTS AND REAR LIGHTS AND BRAKE LIGHTS KEEP GOING BAD, THERE IS A PROBLEM WITH THE LIGHTS STAYING ON SOME KIND OF ELECTRICAL ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269287October 17, 2019
AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
2011 HYUNDAI SONATA. MY HEADLIGHTS AND INTERIOR STARTED BLINKING OFF AND ON BY THEMSELVES WHILE I WAS DRIVING AT NIGHT FOR ABOUT A 30 OR 40 SECOND INTERVAL. TOOK TO DEALERSHIP AND HAD IT DIAGNOSED AND THEY FOUND THAT THE THERE WAS AN INTERMITTENT INTERNAL FAULT WITH THE MULTI-FUNCTIONAL SWITCH. JUST GOT IT BACK SO I'VE ONLY DRIVEN IT ABOUT 50 MILES AT NIGHT SO FAR NO PROBLEM BUT IT'S TOO EARLY TO SAY FOR SURE IF THIS FIXED THE PROBLEM TO MY SATISFACTION. THE PROBLEM ONLY HAPPENED ABOUT 3 TIMES BUT IT IS UNPREDITCABLE WHEN THE PROBLEM OCCURS BUT WHEN IT DOES HAPPEN AND IT'S DARK, IT'S NOT SAFE SO WE TOOK IT IN RIGHT AWAY ON THE THIRD TIME BECAUSE THIS WAS THE LONGEST PERIOD OF TIME THAT THE PROBLEM LASTED. IF YOU'RE HAVING ANY PROBLEM LIKE THIS, I SUGGEST YOU GET IT LOOKED AT RIGHT AWAY, VERY DANGEROUS. IT COST ME $209 TO HAVE IT FIXED. THE VEHICLE WAS MOVING ABOUT 55MPH WHEN THIS OCCURRED. DATE WAS 10-17-2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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