Hyundai Sonata Complaints (2015)

1,208 consumer complaints on file.

#11408373April 16, 2021
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE ATTEMPTING TO MOVE FROM A STOP, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE STARTED JERKING. THE CONTACT PULLED OVER AND WAITED FOR A WHILE BEFORE CONTINUING TO DRIVE. THE VEHICLE OPERATED AS DESIGNED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC TO BE INSPECTED HOWEVER, THE MECHAINC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 26,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408457April 16, 2021
ENGINE
DISAPPEARING OIL. FOR YEARS NOW MY CAR HAS BEEN PROGRESSIVELY USING OIL. NOW I CAN'T EVEN GO A WEEK WITHOUT PUTTING IN MORE OIL AND IT HAS FOULED SPARK PLUGS AND LEFT ME STRANDED TWICE NOW, AND CONTINUES TO EXCESSIVELY CONSUME OIL. I FINALLY GOT TIRED OF THIS AT 130K MILES AND TOOK IT TO RELIABLE HYUNDAI IN SPRINGFIELD, MO. THIS DEALERSHIP HAS BEEN COMPLETELY USELESS IN OFFERING ANY HELP, ANSWERS, OR SOLUTIONS. THEY'VE ALREADY CHARGED ME $400 FOR A 'COMBUSTION CHAMBER CLEANING' - TOLD ME I WOULD BE REIMBURSED IF IT DIDN'T WORK, THEN WHEN IT WAS OBVIOUS IT DIDN'T WORK THEY DID NOT REFUND ME. THEY HAVE MADE ME JUMP THROUGH HOOPS IN HOPES I WILL EVENTUALLY GET A NEW ENGINE, BUT REPEATEDLY REMIND ME ULTIMATELY THAT MAY NOT HAPPEN. IN 2 MONTHS I HAVE HAD TO GO TO RELIABLE HYUNDAI, MISSING WORK, 11 TIMES FOR THEIR OIL CONSUMPTION TEST WHEN IT'S OBVIOUS NOTHING IS GOING TO CHANGE BECAUSE 'THAT'S HYUNDAI'S PROTOCOL. I AM GOING TO LOSE MY JOB FOR ATTENDANCE AND EVEN AFTER THAT, HYUNDAI STILL MIGHT NOT FIX THE ISSUE. HORRIBLE COMPANY, WITH HORRIBLE PRACTICES AND CUSTOMER SERVICE. NOW I'M STUCK WITH A CAR THAT HAS LOST A TREMENDOUS AMOUNT OF VALUE, CONTINUES TO DEVOUR OIL, AND HYUNDAI DOESN'T WANT TO DO ANYTHING ABOUT IT UNTIL AFTER I GO THERE NEARLY 15 TIMES. UNACCEPTABLE. WHEN I BOUGHT MY CAR I DIDN'T GET A 'IT'LL PROLLY ONLY MAKE IT TO 140K MILES' DISCOUNT. FORCE HYUNDAI TO RECALL ALL OF THEIR FAULTY ENGINES FOR OIL CONSUMPTION AS WELL! IF I WASN'T SO DILIGENT MY ENGINE WOULD HAVE SEIZED BY NOW. I SHOULDN'T BE PUNISHED FOR MAKING SURE MY VEHICLE IS PROPERLY MAINTAINED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408045April 14, 2021
ENGINE, POWER TRAIN
THE CAR STALLED WHILE ON THE ROAD WHILE DRIVING TO LEAVE SAN ANTONIO. THE CAR LEFT IN SAN ANTONIO TO BE FIXED FOR 30 DAYS. RETURNED TO SAN ANTONIO HYUNDAI REPLACED THE ENGINE DUE TO A FAULTY ENGINE. METAL FLAKES FOUND INSIDE ENGINE. I AM NOW BEING TOLD I NEED A TRANSMISSION LESS THAN 1 MONTH AFTER THE ENGINE REPLACEMENT. HYUNDAI NOT HONORING THEIR POWERTRAIN WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406978April 8, 2021
POWER TRAIN
WHEN YOUR APPLYING BRAKE ON THE 2015 SONATA HYBRID TO SLOW DOWN WHEN U HIT GAS AGAIN THE TRANSMISSION STUMBLES AND HESITATES TO SPEED UP AGAIN. IT HAPPENS ALL THE TIME AT ANY SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406799April 6, 2021
ENGINE, POWER TRAIN
MY CHECK ENGINE LIGHT TURNED ON AND MY CAR HAS POWER HESITATION DURING ACCELERATION. THIS HAPPEND 1-2 DAYS OUT OF THE WEEK UNTIL THE FORTH TIME IT HAPPENED THE CHECK ENGINE LIGHT STAYED ON AND CONTINUES TO HAVE POWER HESITATION AS WELL AS HIGH IDLING AT ALL TIMES, BURNING OIL, SMOKE COMING FROM THE EXHAUST, AND THE BRAKES ARE EXTREMELY HARD WHEN NEEDING TO BRAKE. I TOOK IT TO A LOCAL MECHANIC AND THEY DID A DIAGNOSTIC THAT RETURNED A CODE OF P0010 AND THEY REFERRED ME TO A HYUNDAI DEALERSHIP FOR REPAIR. I WAS ALSO GIVEN A TECHNICAL SERVICE BULLETIN WITH A CAMPAIGN NUMBER OF 15-01-022-1. I TOOK IT TO THE DEALERSHIP AND THEY ALSO CAME BACK WITH THE SAME CODE. I HAVE PAID FOR THE PARTS AND DIAGNOSTIC AND THEY COULDN'T GIVE AN ESTIMATE OF WHEN THE PARTS WOULD BE AVAILABLE BECAUSE THEY ARE ON BACK ORDER. HERE I AM TWO WEEKS LATER CALLING THE DEALERSHIP TO FOLLOW UP AND WAS TOLD BY THE PARTS DEPARTMENT THAT THEY CONTACTED HYUNDAI DIRECTLY AND THERE ARE 1800 OF THOSE PARTS ON BACK ORDER WITH AN ESTIMATED TIME OF BEING AT LEAST TWO MONTHS FOR THE PARTS TO COME IN. HYUNDAI ALSO STATED THAT THEY HAVE SUBMITTED A HIGH PRIORITY FOR THEM. I WILL BE WITHOUT A VEHICLE FOR WHO KNOWS HOW LONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406567April 5, 2021
STRUCTURE:BODY
WHILE DRIVING DOWN THE HIGHWAY AT A HIGH RATE OF SPEED MY ANTENNA COVER FLEW OFF. WHILE THIS MAY NOT SEEM LIKE MUCH THIS COULD VERY WELL CREATE A SAFETY HAZARD BECAUSE OF PARTS FLYING OFF THE CAR B
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406357April 4, 2021
POWER TRAIN
WHILE DRIVING OR IDLING THE ENGINE HAS ALWAYS MADE KNOCKING NOISES WOULD OFTEN HESITATE AND JERK ALSO OIL CONSUMPTION WAS EXCESSIVE FOR A NEW CAR. THE ENGINE SEEMED TO BE FAULTY FROM THE BEGINNING NOW IT SMOKES ,KNOCKS AND MISSES CONSTANTLY. I REPORTED TO DEALER THE PROBLEM THEY DID NOTHING TO REPAIR THE BAD ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405213March 28, 2021
ENGINE
I THOUGHT I HEARD KNOCKING IN THE ENGINE A FEW DAYS AGO. I CHECKED SEEM TO BE NO PROBLEMS. THEN YESTERDAY MARCH 27 IT STOPPED ON MY IN TRAFFIC. IT STARTED BACK UP ONCE I GOT HOME IT CUT OFF AND WON'T START BACK UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405239March 28, 2021
ENGINE
WHILE DRIVING AT INTERSTATE SPEED, THE ENGINE SUDDENLY LOST POWER AND THE CEL BEGAN FLASHING. THE ENGINE DID CONTINUE TO RUN, BUT WITH SEVERE HESITATION, VIBRATION, AND KNOCK. THE VEHICLE WAS TAKEN TO A HYUNDAI DEALERSHIP WHERE IT WAS DETERMINED THE ENGINE WOULD NEED TO BE REPLACED. VEHICLE MILEAGE AT FAILURE ~125K. ENGINE: 1.6 GAMMA T-GDI, TRANSMISSION:7SP DCT. THIS VEHICLE WAS NOT INCLUDED IN THE 20V746000 RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404113March 21, 2021
ENGINE
WHILE DRIVING ON THE HIGHWAY, MY ENGINE ABRUPTLY DIED WITH ALL SUBSEQUENT WARNING LIGHTS COMING ON. I HAD NO POWER, BEYOND BATTERY POWER, AND WAS STUCK ON THE SIDE OF THE HIGHWAY FOR 2.5 HOURS DURING RUSH HOUR. ENGINE WOULD NOT RESTART OR TURNOVER REPRESENTING A LIKELY CATASTROPHIC ENGINE FAILURE. MY LOCAL HYUNDAI DEALER DID NOT SEEM SURPRISED BY THIS REVELATION AND THEY STILL WONT TELL ME WHAT'S WRONG EVEN THOUGH THE CAR HAS BEEN UN THEIR POSSESSION FOR 72 HOURS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403734March 18, 2021
ENGINE
TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, WITH THE AIR CONDITIONER ACTIVATED AND MAKING A TURN, THE VEHICLE HESITATED AND LOSS POWER. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT CALLED HEADQUARTER HYUNDAI (985 RINEHART RD, SANFORD, FL 32771, (407)292-0000) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400308March 11, 2021
UNKNOWN OR OTHER
MY FUEL DOOR LOCKED SHUT AND COULD NOT BE UNLOCKED.. HAD TO PRY IT OPEN TO REFUEL AND NOW IT WON'T CLOSE AGAIN. ALSO AROUND THAT TIME MY PAINT STARTED TO CHIP FOR NO REASON ON THE ROOF AND HOOD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400186March 10, 2021
ENGINE
THE CONNECTING-ROD BEARINGS IN THE ENGINE WORE OUT PREMATURELY. MY CAR ONLY HAS 75,000 MILES ON IT AND DOES NOT COME UP ON A VIN SEARCH AT HYUNDAI AS A RECALL VEHICLE EVEN THOUGH IT HAS THE 1.6 GAMMA MOTOR IN IT. THE DESCRIPTION FROM HYUNDAI OF THE ISSUE IS THE FOLLOWING, "ABNORMAL KNOCKING NOISES FROM THE ENGINE, REDUCED POWER OR HESITATION, ILLUMINATION OF THE "CHECK ENGINE" LIGHT OR THE ENGINE OIL-PRESSURE WARNING LIGHT; OR A BURNING SMELL, OIL LEAKS, OR SMOKE." THIS IS EXACTLY WHAT HAPPENED TO US WHEN THE CAR DIED. WE TOOK IT IMMEDIATELY TO OUR LOCAL MECHANIC WHO WAS SHOCKED AT HOW WORN THE BEARING WEAR AND THE LARGE AMOUNT OF METAL SHAVINGS IN THE OIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399499March 6, 2021
ENGINE
FUEL LINE CRACKED AND CAUGHT FIRE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11398135February 26, 2021
ENGINE
I WAS DRIVING ON 95 NORTH, WHEN I FELT THAT LOST STRENGTH AND THE ENGINE DID NOT WORK ANYMORE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397759February 24, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
VEHICLE CONTINUOUSLY ALERTS THAT THE HOOD IS OPEN WHEN IT IS IN FACT CLOSED. HOOD LATCH IS IN GOOD CONDITION. THIS HAPPENS VERY RANDOMLY, EVEN WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396866February 18, 2021
ENGINE
I WAS DRIVING ON THE HIGHWAY AND ALL OF A SUDDEN THE ENGINE LOST POWER AND MY SPEED DROPPED TO 20 MPH. I COULD NOT GO ANY FASTER. OTHER CARS WERE HONKING AT ME AND ALMOST HIT ME AS I TRY TO GET TO THE SHOULDER OF THE ROAD. THE CHECK ENGINE LIGHT CAME ON AND I HAD THE CAR TOWED TO HYUNDAI OF DULUTH GA. THEY SCANNED IT AND SAID IT WAS CODE P1326 KNOCK SENSOR DETECTION. THERE IS A NHTSA SERVICE CAMPAIGN FOR THIS- HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2019/MC-10154682-9999.PDF (TSB #19-01-006H. THE PROBLEM IS HYUNDAI DEALER DOES NOT HAVE A FIX BECAUSE THEY SAID CORPORATE DIAGNOSTIC EQUIPMENT IS NOT WORKING. THEY HAVE HAD MY CAR FOR 5 DAYS NOW. THEY DO NOT HAVE ANY LOANER VEHICLE WHILE MY CAR IS INOPERABLE. MY COMPLAINT IS THEY SHOULD HAVE LOAN CARS OR PAY FOR RENTAL CARS FOR CUSTOMERS WITH THIS PROBLEM. I DEMAND THEY FIX MY CAR SOON OR GIVE ME A RENTAL CAR TO DRIVE TO WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395610February 10, 2021
ENGINE
JANUARY 11,2021 I WAS DRIVING DOWN HIGHWAY 98 IN APALACHICOLA FLORIDA AND ALL MY LIGHTS ON MY DASHBOARD POPPED UP I PULLED OVER LOOKED UNDER MY HOOD AND SEEN SOME BLACK SMOKE THEN NEXT THING I KNOW MY ENGINE WAS ON FIRE SO I CALLED 911 THEY SENT OUT THE FIRE DEPARTMENT AND POLICE ..
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11395435February 9, 2021
STEERING, WHEELS
EVERY TIME IT'S BAD WEATHER I HAVE THIS TERRIBLE SHACKING AND DON'T KNOW WHAT IT IS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394697February 4, 2021
AIR BAGS, ELECTRICAL SYSTEM
THE AIRBAG DASH LIGHT INTERMITTENTLY COMES ON AND OFF, IT HAS THROWN A B1490 CODE ALTHOUGH THE CAR HAS NEVER BEEN IN ANY MAJOR ACCIDENTS BEFORE. I HAVE READ THAT IT IS A COMMON ISSUE AMONG VEHICLES LIKE MINE, HOWEVER THERE IS NO RECALL THOUGH I'VE SEEN MANY COMPLAINTS ABOUT IT ON ONLINE FORUMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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