Hyundai Sonata Complaints (2017)

881 consumer complaints on file.

#11427000July 29, 2021
STEERING
On numerous occasions, the steering wheel feels loose after starting but then begins to work normally. On 7/27/2021, as I was backing out of the driveway, there was excessive steering wheel motion where the wheels did not turn at all even though the steering wheel was turned in each direction about 10 degrees. Then the power steering completely stopped working at all, and I had to steer the car to the curb with extreme effort since the power assist was completely gone. Several dash warning lights were illuminated including the traction control light. After turning the car off, and then back on, the steering was back to normal. I have continued driving the car for the last three days and the problem has not recurred. But I am very nervous about the safety aspect of this and don't enjoy driving the car anymore. I am the original owner of the car and it only has about 28000 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425554July 19, 2021
ENGINE
The contact owns a 2017 Hyundai Sonata. The contact stated that the vehicle consumed an abnormal amount of engine oil. The contact stated that the RPM was fluctuating without warning. The contact stated that the oil level and check engine warning lights were illuminated. The vehicle was diagnosed but not yet repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 79,946.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424325July 11, 2021
LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH
Trunk latch failed. Trunk would not open, even when used emergency trunk release. Eventually, latch broke and trunk would not close. Two potential safety issues: 1. Emergency trunk release would not work, negating ability for someone trapped in trunk to open it; 2. Exhaust fumes entering cabin through open trunk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422932June 30, 2021
STEERING
The contact owns a 2017 Hyundai Sonata. The contact stated while driving 70 mph, the steering wheel became difficult to turn. The vehicle was restarted, and the power steering functionality was restored. The contact stated that the traction control and power steering warning lights were illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422230June 24, 2021
UNKNOWN OR OTHER
The trunk will not open by any means, at times it can be opened, but the emergency release does not work. If anyone gets in, they cannot get out, especially with the Hybrids which do not have fold down back seats. Federal mandate states the trunk must have an operational emergency release, but with the trunk latch issue, the emergency release does NOT work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420533June 11, 2021
LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH
The trunk will not open by any means, the button inside, the key fob, the mechanical key, the smart trunk open feature. Mine is the Hybrid and does not have fold down back seats. So there is no way to open it from inside or outside only via the inside of the trunk. It just has 28,045 miles. I called the dealer Bob King Hyundai and they did not know if it is under warranty and it will cost $130 just to look at it?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420496June 10, 2021
LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH
The trunk will not open by any means and the emergency release does not work. If anyone gets in the trunk, they cannot get out especially with the Hybrids which do not have fold down back seats Federal mandate states the trunk must have an operational emergency release, but with the trunk latch issue, the emergency release does NOT work
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420224June 9, 2021
STEERING
Was driving on a busy road. Turned the corner and went to accelerate and once I hit 45 my steering locked up, couldn't turn or adjust my vehicle at all. I had my 3 kids in the car and was lucky we could get to the side of the road. Shut off the car and started it up and seemed fine. Then later that day i was driving on highway going 65 and my steering locked up and I couldn't drive. Lucky it was early morning and no traffic because I was able to get to the side of the road. This needs to be recalled before someone loses their life!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419649June 4, 2021
STEERING
The power steering on 2017 Hyundai Sonata's will randomly stop working while I am driving. It started as an every month occurrence and now has become more than weekly occurrence. The steering locks up and two light indicators illuminate on the dashboard. These two lights are not on prior to the random power steering failure. My family's safety is at risk every time this occurs as are those on the road near my vehicle. I purchased this vehicle from my 88 year old grandmother. This extreme safety problem would have killed her had it happened when she was driving. I have taken the vehicle to a local dealership who seemed to be aware of the notorious problem on 2017 Sonata's but they explained that they are unable to reproduce the failure in their shop, so they are unable to fix the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419383June 2, 2021
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE, ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
The contact owns a 2017 Hyundai Sonata. The contact stated that while merging onto a highway at 50 MPH, the vehicle independently decelerated to 30 MPH and shifted into limp mode. The contact stated that an unknown warning light was illuminated on the instrument panel. The contact had initially taken the vehicle to an independent mechanic who was unable to determine the cause of the failure. The contact then had the vehicle towed to a dealer where he was informed that the failure was linked to a software update. The manufacturer was not notified of the failure. The failure mileage was 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418560May 25, 2021
ENGINE, VEHICLE SPEED CONTROL
While driving the engine light comes on and blinks rapidly and the car drops from the speed of 65 to 15 or below in second. The code was p1326 with is the knock senor. I changed it and the code went away. Weeks later the code returned while driving again with me and my 3 little babies in the car again. Same issue engine light came on blinking speed drop rapidly. Read this is an occurring issue with this car and it must be taken in to the dealer for fixing.Dealer refused to check out the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418390May 24, 2021
STEERING
I had just left my house and had stopped to turn on main road. My steering wheel jerked a little and then when I went to turn it was extremely hard to turn. I pulled over to let my husband try and he had a hard time. The steering wheel light and an exclamation point came on and the traction lights came on but it was not even raining. We took the car to the dealership and they said it was a sensor in the steering column. It would cost $2000.00 to repair it. My car only has 67500 miles on it. They said the 100000 mile power/Tran warranty does not cover the steering column... I search online about steering issues with the Sonata and it seems very common. The 2015 models have a recall fir this issue. Had I been on a very busy street this could have been extremely dangerous because I could not control the steering of my car at all. I called the Hyundai Corporation and they said sorry there has to be a class action lawsuit with hundreds of names for a recall to be issued. They said to keep my records and if the model is recalled then they will reimburse me. We are in a pandemic and I don’t have the extra 2000 lying around to spend on a manufacturing safety error.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418395May 24, 2021
STEERING
I had just left my house and was just a few miles down the road turning onto the main highway. The steering wheel jerked and then The steering wheel locked up like it had no power steering and I could not turn the wheel. Three lights came on on the dashboard, an exclamation point, a steering wheel and the traction lights all came on. It was a sunny day and there was no rain the pavement was not slick. I had to pull over on the side of the road and let my husband drive my vehicle. We had to take it in to the dealership and they said it was a sensor in the steering column and the entire steering column would have to be replaced at a cost if $2000.00. This is not a driver error this is a manufacturer error and it is not covered under any warranty. My car only has 67,500 miles on it and this should be recalled for the 2017 Hyundai Sonata‘s. After researching online about steering issues with the Hyundai Sonata’s I discovered that the 2015 Hyundai sonata’s have been recalled for the steering and so have the Hyundai ELANTRA’s. I called the Hyundai corporation and they said that there had to be a class action lawsuit for the 2017 models to get a recall. This could have been extremely dangerous had I been on a busier street. Hyundai needs to step up and recall this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416333May 12, 2021
ENGINE
THE THEA-ENGINE IS BAD AND NEEDS TO BE REPLACED. AFTER DIAGNOSTICS DETERMINED THE ENGINE INDEED NEEDS TO BE REPLACED; THEY ADDED THE RODS AND BEARINGS DID NOT CAUSE ISSUE SO THEY WILL NOT COVER COST. THE BIG LIE IS THAT THE, "RODS AND BEARINGS WAS NOT PART OF THE ORIGINAL EVALUATION DIAGNOSTICS DONE ON THE ENGINE. IT WAS ADDED TO REMOVE THE CONNECTION THAT CAUSE PRIOR RECALLS. IT IS THE SAME PROBLEM AND MILLIONS OF UNSUSPECTING AUTO PURCHASERS SHOULD BE MADE AWARE. THIS COMPANY HAS BEEN MAKING CARS SINCE 2011 WITH FAULTY ENGINES, "STAY AWAY" THE DEALERSHIP SAID THE ENGINE MUST BE REPLACED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416045May 11, 2021
STRUCTURE:BODY
THE TRUNK WAS HARD TO OPEN AT FIRST, THEN IT WOULD NOT OPEN AND ALL OF A SUDDEN IT WOULD NOT CLOSE. IT HAS TO BE TIED DOWN TO STAY SHUT. IT CAME OPEN BY ITSELF WHILE DRIVING. HAD TO HAVE THE LATCH REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415616May 7, 2021
STEERING
MY STEERING KEEPS LOCKING UP WHILE I AM DRIVING DOWN THE ROAD. I HAVE TO STOP MY CAR, PUT IT IN PARK AND TURN MY CAR OFF. THEN RESTART MY CAR IN ORDER FOR IT TO UNLOCK. I HAVE ALMOST CAUSE SOME WRECKS. MY CAR IS NOT THAT OLD TO BE HAVING THIS ISSUE. WHEN I WENT ON YOUTUBE TO SEE WHAT I CAN DO TO FIX IT, I FOUND OUT THIS IS A COMMON PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415348May 5, 2021
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
CAR CAUGHT FIRE WHILE DRIVING ON THE FREEWAY. DRIVER HAD ONLY BEEN DRIVING THE CAR FOR ABOUT 10 TO 15 MINUTES. GOT ON FREEWAY FROM DOWNTOWN HOUSTON AND WAS ON FREEWAY FOR LESS THAN 10 MILES. WITNESS SAID CAR WAS ON FIRE UNDER VEHICLE IN THE REAR OF THE HYBRID VEHICLE. DRIVER PULLED OVER TO FEEDER OF FWY AND CAR WOULD NOT GO INTO PARK SO HE TURNED VEHICLE OFF AND EXITED VEHICLE. DRIVER SAW CAR WAS ON FIRE AND RAN TO SAFETY.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11415059May 3, 2021
POWER TRAIN
AFTER TRANSMISSION WAS REPLACE IN DECEMBER 2020, NOTICED STARTING IN JAN 2021, THAT VEHICLE DID NOT STAY IN PARK AND ROLLED BACK UP TO 5 FEET FROM WHERE PARKED. PICTURES FROM PARKING LOT, 3/6/2021 ROLLED BACK 5 FEET FROM WHERE IT PARKED. MILEAGE ON 3/6/21 WAS 96858. ON 4/15/21 WE HAVE VIDEO WITH THE NOISE THAT IT IS MAKING WHEN IN PARK AND ROLLS BACK (UNABLE TO ATTACH HERE). MILEAGE ON 4/15/2021 WAS 97881. CAR WAS PARKED IN A HANDICAP SPOT AT A RESTAURANT. THE AMOUNT OF ROLLBACK COULD CAUSE SOMEONE WALKING BEHIND THE VEHICLE TO BE CRUSHED OR KILLED. THE CONSUMER STATED THE FAILURE OCCURRED ON NUMEROUS OCCASIONS, NOT ONLY ON AN INCLINE. THE DEALER WAS UNABLE TO REPLICATE THE FAILURE; THERFORE, THE DEALER WAS UNABLE TO REPAIR THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414880May 2, 2021
STEERING
AS I WAS BACKING INTO A PARKING SPACE, THE STEERING WHEEL LOCKED UP, I COULDN'T TURN THE STEERING WHEEL IN EITHER DIRECTION AND THE STEERING WHEEL LIGHT WITH THE EXCLAMATION MARK CAME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413679April 24, 2021
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
HAD OPEN RECALL ,, AN ECM UPDATE AND WILE HYUNDAI IN COLUMBIA CT. AND AFTER IT WAS DONE THE CAR WORKED FINE FOR ABOUT A WEEK , NOW I'M LACKING ACCELERATION FOR MILES PER GALLON HAS DECREASED 50% BURNING GAS QUICKLY PLUS IS BURNING ABOUT A QUART OF OIL A WEEK, BUT THERE'S NO CHECK ENGINE LIGHT, CHANGE THE SPARK PLUGS AND AIR FILTER STILL THE POWER HAS DECREASED 30%. I NOTICED THAT DECREASE IN POWER WHEN ENTERING ON TO A HIGHWAY AND I TRIED TO ACCELERATE INTO TRAFFIC BUT IT DID NOT HAVE ANY POWER AT FIRST UNTIL IT STARTED BUCKING AND THEN IT'S FINALLY GETTING SOME MOMENTUM. THE SPARK PLUGS WERE CHANGED BUT THE PROBLEM STILL PERSIST! STILL AT THIS TIME THE PROBLEM IS UNKNOWN TO ME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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