Hyundai Sonata Complaints (2017)

881 consumer complaints on file.

#11434789September 28, 2021
STEERING
3 times steering has locked up while driving. Had to turn vehicle off and back on to get it working again. Have not driven since last incident as it is too dangerous. Will tow to mechanic to have it looked at. Have read many complaints from other owners with same problem. Hyundai has not issued recall for this problem and not admit it is a problem. This is serious and could cause death or serious injury.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434553September 27, 2021
ENGINE
The contact owns a 2017 HYUNDAI Sonata Plug-In Hybrid. The contact stated while driving approximately 35 MPH, the vehicle started making a loud knocking sound. The contact pulled over and noticed an excessive amount of oil underneath the front of the vehicle. The contact took the vehicle to a certified mechanic who diagnosed that there was a hole in the engine block. The mechanic showed the contact a piece of metal that had fractured from the engine. The contact stated that three days later while driving approximately 25 MPH, the vehicle stalled. The vehicle was towed to the dealer who confirmed that the vehicle was not included in NHTSA Campaign Number: 21V727000 (Engine). The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434360September 25, 2021
FUEL/PROPULSION SYSTEM, ENGINE
On August 31st 2021, While driving my 2017 Hyundai Sonata PHEV on interstate 95 the check engine and hybrid system warning lights came on and the car simultaneously lost power for 3-4 seconds, which caused a decrease in speed from 65 to approximately 50 mph. There was a tractor trailer behind me but thankfully it braked to avoid striking my car. The car regained partial power and I was able to drive it home. I took the car to the dealership to have it repaired. The dealer diagnosed a faulty battery management system, and replaced this component after 17 days. On September 25, while driving on a street the car once again lost power for 3-4 seconds, with the check engine and hybrid system lights simultaneously illuminated. There was a recall on my vehicle several years ago to prevent this dangerous problem. I had the car repaired at that time but clearly the problem was not fixed as my car has subsequently lost power on two separate occasions, in a manner that could have easily caused a crash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434158September 24, 2021
UNKNOWN OR OTHER
While being driven, the check in engine light came on. Next the battery light came on followed by the other lights on the dashboards. It then became difficult to accelerate and smoke began to come from under the hood. Then flames were noticed by a man passing and he began to point to the bottom passenger side of the car. The car was pulled over and more flames began. The passengers exited out of the driver side and the car was soon engulfed.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11434267September 24, 2021
ENGINE
The contact owns a 2017 Hyundai Sonata. The contact stated that over the years upon start of the vehicle; an abnormal clicking noise would emit from the engine as the check engine warning light would illuminate on the instrument panel. Since owning the vehicle, the contact had taken the vehicle to several dealers where she had been given different diagnoses and has had multiple repairs performed on the vehicle; however, the failure would return soon after each repair. The manufacturer was also notified of the failure but offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434001September 23, 2021
LATCHES/LOCKS/LINKAGES
The contact owns a 2017 Hyundai Sonata. The contact stated that as she attempted to place her groceries into her vehicle, the trunk failed to open as needed. The contact was finally able to open the trunk; however, the trunk failed to shut with the trunk warning light illuminated on the instrument panel. The contact had taken the vehicle an independent mechanic who was able to make a temporary repair to the trunk latch. The contact then received a recall notification for NHTSA Campaign Number: 21V619000 (Latches/Locks/Linkages) however, upon speaking with the manufacturer, the contact was notified that the parts were not yet available. The contact also mentioned that the passenger’s side air bag was exposed; however, no airbag warning light was illuminated on the instrument panel. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle had yet to be repaired. The failure mileage was unknown. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433222September 16, 2021
LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH
The contact owns a 2017 Hyundai Sonata. The contact was made aware of NHTSA Campaign Number: 21V619000 (Latches/Locks/Linkages) associated with the VIN after an emissions test. The contact stated that while the vehicle was parked, the trunk latch would not latch properly to securely close the trunk. The contact's son repaired the trunk latch. The dealer and manufacturer were not made aware of the failure. The failure mileage was approximately 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431968September 7, 2021
STEERING
The steering collar has locked up while driving home and on the street 4x's since Mid August. I was lucky that I was strong enough to get it to turn and I was able to turn the car off and back on and the steering wheel went back to regular control. This is a serious issue that Hyundai will not do a recall on. My family and I could be in the car and this could have happen. The biggest problem is that this can not be confirmed by any one there is not diagnosis code for a steering collar. The waring lights come on at the same time once the wheel locks up on you. You have to stop the car turn it off and turn it back on so it can work properly once it happens.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431881September 6, 2021
STEERING
The steering wheel continuously locks up when pulling out of the driveway or a parking spot. It has gotten to the point where it was completely locked and my car is now unable to be driven. It also has locked while driving on the road twice prior to that. No warning signs popped up before the situation happened. Usually when it would happen, I would turn the car on and off, and the issue would be resolved, but now I’m unable to drive my car as it has completely locked. I brought the car in prior to this to the Hyundai dealership in Puyallup, WA, and they advised that the MDPS column needs to be replaced which will cost $3,000. I asked them if they have received any complaints about this, and they stated that they haven’t, yet when I look online I see hundreds of Hyundai owners stating that they have had similar issues with their power steering. Clearly the cars need to be recalled immediately has this is a safety hazard for many Hyundai owners.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431323September 1, 2021
LATCHES/LOCKS/LINKAGES
The contact owns a 2017 Hyundai Sonata. The contact received notification of NHTSA campaign number 21V619000 (Latches/Locks/Linkages) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact indicated that the vehicle had experienced the failure and the trunk could not be opened as stated in the recall. The failure mileage was 53,394. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431286August 31, 2021
AIR BAGS
I went to my dealer today and they reported that My car in fact did not have a safety recall set for my car. therefore there were no repairs to list or update..I attached the supporting document that my dealership printed out for me today..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430363August 24, 2021
STEERING
Power steering failure on 07/27/2021 as reported in complaint number 11427000. It took until 08/24/2021 to have the vehicle checked at Ricart Automotive in Columbus Ohio. The problem could not be duplicated at the dealer and no error codes were found. The car is not considered safe to drive by the owner, since I do not know when or under what conditions the power steering will malfunction again. 28000 miles, original owner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430156August 23, 2021
UNKNOWN OR OTHER
The trunk latch has broken
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429252August 16, 2021
LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH
The contact owns a 2017 Hyundai Sonata. The contact received a recall notification for NHTSA Campaign number: 21V619000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429314August 16, 2021
ENGINE
The contact owns a 2017 Hyundai Sonata. The contact stated that she would frequently add engine oil every 1,000 miles due to an excessive oil consumption. The contact also stated that the vehicle stalled while at a red light as the oil warning light illuminated on the instrument panel. The contact had taken the vehicle to a dealer and she was informed that the oil needed to be changed more frequently to prevent further failures. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429346August 16, 2021
EXTERIOR LIGHTING, EXTERIOR LIGHTING:HEADLIGHTS:BULBS
The headlights and brake lights are constantly blowing and not working. Just recently my light bulbs were switch in august and the driver side will only work with the high beams on and my car is available upon request for inspection… I’m unable to see if i don’t have on the high beams and I’m pretty sure it’s blinding the other drivers. It haven’t been to the dealer since they were able to repair the brake light defects and there were no warning signs prior to the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429044August 13, 2021
UNKNOWN OR OTHER
Trunk latch
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428592August 10, 2021
STEERING
On two occasions my steering wheel locked up completely. Fortunately at the times I was only maneuvering my car at low speeds and I was able to stop the car in time. I was only able to regain steering after shutting off the engine and restarting. Both times the lockups occurred immediately following a “hard over” steering wherein the steering wheel was held against a stop. i.e.,the wheel could turn no further. After rebooting the startup, the steering returned to normal. I’m a little reluctant to try this maneuver again but I’m sure that the lockup could be repeated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428598August 10, 2021
VEHICLE SPEED CONTROL
Important: This is hybrid vehicle. With the cruise control set to maintain a constant speed and while descending a long hill, the vehicle speed is maintained using dynamic braking by charging the battery. But if the grade is long - such as on CA 101 just north of San Luis Obispo, (locally referred to as the Questa Grade) there will come a time when the battery “gas gauge” reaches 100 % at which time the dynamic braking ceases and without warning the vehicle’s speed gradually increases and can reach excess speeds. If you are not paying attention to the speedometer the speed can become excessive in a hurry.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427277July 31, 2021
EXTERIOR LIGHTING
* Taillights (Brake lights) * Bulbs are burning out continuously and I am afraid is going to cause a fire since they get so hot. I have replaced them on both sides at least 10 times over the last year * No * No
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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