Hyundai Sonata Complaints (2017)

881 consumer complaints on file.

#11463593May 6, 2022
STEERING
Car steering will has locked up while driving as I was making a turn the steering wheel has locked to where it is hard to steer. This happened 6 months ago the same thing happened and then it went away I took the car to Hyundia and left it there for 2 weeks, but it didn't lock up there is no diagnostic code for it. I was on the highway driving straight and it locked up as well. The car has been doing this now on and off for about 3 weeks now. This needs to be recalled but Hyundia is not trying to do nothing until someone is hurt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463600May 6, 2022
STEERING
I was coming home with my family from the grocery store as we were coming around the turn the car steering wheel locked up on the road Luckly i was the only car on the road at the time, so I had to pull over turn the car of and turn it back on and it went back to normal. This has been happing now for the past 2 week after 6 months when it first started.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463605May 6, 2022
STEERING
I was driving into work in the parking lot and the steering wheel locked as I was pulling into parking lot going around the building. I had to turn the car off and then back on for the steering wheel could go back to normal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463607May 6, 2022
STEERING
When I was coming home from my parents' house the steering wheel locked up two times on the way back from there. Both times I had to pull off to the side of road and turn the car off and then back on for the steering wheel to go back to normal this has not happened in 6 months I've called Hyundai and told them about it and they are not willing to do a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463149May 3, 2022
STEERING
I own a 2017 Hyundai Sonata. About a year ago I was driving it and suddenly the steering wheel froze and I lost control of my car. Two warning lights went on. I pulled off the road to a safe place, struggling to turn the steering wheel in the direction I needed to go. I turned the car off. When I turned the car back on, everything seemed normal. The next day I took it to the Hyundai Dealer in Renton, WA. They ran it through a $180 diagnostic but couldn’t come up with a problem. Fast forward to May 1, 2022. As I was leaving a parking lot the steering froze up and it was hard to control just like the first incident. Two lights came on, the stabilizing and a triangle with an ! indicator lights. Again, I turned the engine off and back on and it worked normally. 30 miles later while maneuvering a turn, the car froze up again in heavy traffic. Turning the car off and back on fixed it. Today I took the car back to the same Renton Car Pro Hyundai. They determined this time that the steering column needed to be replaced for a cost of $2005 and it wasn’t under warranty. (the mechanic said that it expired 12000 miles earlier---about a year ago). I have since researched the internet on this problem, and it is widely known that this is a problem has affected many Sonata drivers. https://www.carproblemzoo.com/hyundai/sonata/steering-problems2.php This problem causes extreme safety issues. It causes the driver to lose control of the vehicle. It appears to happen at unknown or predictable times and gives the feeling of being in a very unsafe auto. This car has 73k miles and has not been in any accidents. I am the original owner and have had regular servicing on the vehicle. I believe it is important for the auto makers to be held accountable for having so many vehicles with this problem. It is an expense that should not fall onto the owner of the car. I hope you will research the documented reports of many, many incidents where the steering has froze up during operation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462895May 1, 2022
UNKNOWN OR OTHER
I just bought this car about 10 days ago everything was great until about 2 days ago, I started feeing my steering wheel lock for a little bit or get extremely loose. It did that a couple times through out the day and everything was fine. Next day about the same thing. I thought it was weird. Now today I was driving and felt the same sensation of stiffness on the steering wheel but still able to drive then boom steering wheel locks completely and multiple lights come on. This was extremely scary and I'm already traumatized by other incidents in my life. I like the car but this error in the system is so risky. After turning the car off and on , steering wheel began to work normal. hopefully this does not happen when I am on highway !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462658April 28, 2022
UNKNOWN OR OTHER, HYBRID PROPULSION SYSTEM
The contact owns a 2017 Hyundai Sonata Hybrid. The contact stated that while driving at an undisclosed speed, the check engine and ABS warning lights illuminated. Additionally, the check HEV System message was displayed. The vehicle then lost motive power and was not able to restart. The vehicle was towed to the dealer on two separate occasions. The dealer replaced the engine coil and battery; however, the failure recurred. The vehicle was taken back to the dealer and the dealer performed NHTSA Campaign Number: 21V749000 (Exterior Lightning, Electrical System) however, the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462663April 28, 2022
ENGINE, POWER TRAIN
APRIL 28, 2022 THE ENGINE. IT IS REPLACED AND STILL AT ANTWERPEN HYUNDAI IN BALTIMORE MD. AT GREAT RISK BECAUSE THE CAR WOULD LOSE ALL FORWARD POWER AND REDUCE SPEED FROM60 MILE PER HOUR ON A BELTWAY WHERE THE TRAFFIC MOVES VERY FAST AND I WOULD QUICKLY GO DOWN TO 20 MILES PER HOUR. THE PROBLEM WAS DIAGNOSED BY 2 CERTIFIED MECHANICS BEFORE TAKEN TO ANTWERPEN WHERE THE 3RD DIAGNOSIS WAS PROVEN A NEED TO REPLACE THE ENGINE. I AM NOT SURE IF IT WAS INSPECTED BY THE MANUFACTURER BUT THE SERVICE DEPT. AT ANTWERPEN WERE IN TOUCH WITH THE MANUFACTURER BECAUSE THEY APPROVED REPLACING THE ENGINE. THERE WERE NO-(NONE) CHECK ENGINE LIGHTS BUT IT DID SAY CHANGE THE OIL. I DID CHANGE THE OIL EVEN THOUGH IT WAS ONLY 1200 MILES SINCE THE OIL HAD BEEN CHANGED. THE POWER FAILURE OCCURED TWO TIMES PRIOR TO THE FINAL TIME AND I TOOK IT TO JENKINS HYUNDAI IN LEESBURG FLORIDA (WHERE I BOUGHT THE CAR) AND THEY CONTINUED TO REPORT NO PROBLEMS. THE PROBLEM 1ST APPEARED WITHIN THE FIRST 30 DAYS OF THE PURCHASE ON MAY 22, 2021. UPON RECEIVING THE CAR BACK AFTER ENGINE REPLACEMENT THE CAR WAS BLOWING BLACK SMOKE (LOTS OF IT) I TOOK IT BACK TO ANTWERPEN AND THEY FOUND THE TURBO WAS COMPLETELY DESTROYED (BECAUSE THE MANUFACTURER HAD THEM -POWER CLEAN?-THE TURBO. THE MANUFACTURER AGREED TO PAY TO REPACE THE TURBO. HOWEVER UPON CLOSER INSPECTION THE CATELETIC CONVERTOR WAS RUINED BECAUSE OF ALL THE OIL THROWN . THEY AGREED TO PAY FOR THE CONVERTER BUT I HAD TO PAY FOR THE LABOR (?) IT TOOK 2 WEEKS (WHILE I HAD TO PAY FOR MY TRANSPORTATION) TO COMPLETE.I WAS TO PICK UP THE CAR ON THE 27TH OF APRIL,2022 AND I DID. IT IS STILL BLOWING LOTS OF BLACK SMOKE. ANTWERPEN SAID DRIVE IT FOR A FEW WEEKS AND THE SMOKING WILL STOP. I DROVE 13 MILES AND THE CAR START TREMBLING- ALL OVER SHAKING. NO FLAT TIRE. THE ENGINE IS RUMBLING AND SHAKING THE CAR. ANTWERPEN SAID DON'T BRING IT IN. LET ME DO SOME LOOKING AROUND AND I ([XXX]) WILL CALL YOU BY 2 P.M. TODAY (5/28/22 I AM AFRAID OF I INFORMATION Redacted PURSUANT TO THE FREEDOM OF IN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462376April 27, 2022
POWER TRAIN
ABRUPT AND TOTAL LOSS OF ACCELERATION AT FULL THROTTLE AT OR NEAR HIGH RPM SHIFT POINTS. THIS BEHAVIOR CAN BE RELIABLY REPRODUCED BY "FLOORING IT" (ALL THE WAY, INCLUDING KICKDOWN) AND NOT LETTING GO - AS IF ONE IS EXECUTING A PASSING MANEUVER. THE POWER LOSS WILL OCCUR AT THE NEXT SHIFT POINT AFTER KICK DOWN, AND WILL NOT BE CLEARED UNTIL THE ACCELERATOR PEDAL IS RELEASED AND RE-APPLIED - OR AFTER APPROXIMATELY 15 TO 20 SECONDS AFTER THE OCCURRENCE IF THE DRIVER DOES NOT RELEASE THE PEDAL. IN CASES WHERE THE PEDAL IS NOT RELEASED AFTER THE POWER LOSS, THE VEHICLE WILL SURGE SUDDENLY AFTER THE CONDITION HAS CLEARED AND REPEAT THE BEHAVIOR DESCRIBED ABOVE. THIS BEHAVIOR CAN BE REPRODUCED IN ANY DRIVE PROGRAM MODE (ECO, NORMAL, SPORT, ) AND IN BOTH AUTOMATIC AND MANUAL SHIFT SELECTION MODES. Has been occurring since purchase. Parks Hyundai of Gainesville, Fl. states unable to reproduce, but a Parks' employee confirmed occurrance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462218April 26, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2017 Hyundai Sonata Hybrid. The contact stated while driving 35 MPH, a message indicating a vehicle failure was displayed and the coolant temperature warning light illuminated. The contact stated that as she was veering to the side of the road, she saw white smoke rising up in the rear of the vehicle through the rearview mirror. Another driver also notified the contact of the white smoke. The contact stated that she parked the vehicle and opened the hood but could not determine the cause of the failure. The contact remained on the side of the road where she was waiting for the vehicle to be towed. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 116,495.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11461082April 17, 2022
ENGINE
Last year in March 2021 I have a problem with the oil and the engine. The oil is burning internal and the engine wouldn't go pass 60 miles. This was reported the McGrath City Hyundai in chicago. A whole year they had me to bring my car in to them saying that hyundai need pictures and other stuff. I was told to keep driving my car 1000 miles and that did no good at all. Every since then my oil light been coming on and off. Now my engine light has pop on on today April 17, 2022. I was told by the Manger at McGrath City Hyundai that I was decline for a engine. I have been getting my oil change with them for the longest . I feel discriminated against because I am a female and they had me bring my car back and forward up there to keep topping off the oil in the car and know there is a problem with the engine,they kept my car for two weeks and didntgive me a rental and the car is still doing the same thing loosing oil there was a recall on Hyundai Engine it's been all in the papers and on the news they also sent out recall letters and they are refusing to replace my engine
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460987April 16, 2022
ENGINE
I have a 2.4L 4 cylinder enginr.lI noticed that I would get my oil change and a few weeks later my oil light would come on and I would have to add oil. This had been going on for the past year with no one able to provide an explanation. About a month or so ago, my car began to violently shake,, loss acceleration and my check engine light came on. A mechanic looked at my vehicle advised he saw oil on all my spark plugs and said the 3rd chamber was losing compression. Doing some research I found out that the engine in my car has a recall for defective connecting rod bearing issues. The dealership is telling me that is not the issue even though the have not broken down the engine as the issue could be due to the recall....I need help I am without a car and my warranty has expired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459926April 6, 2022
ENGINE, FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
The Hyundai was started, feint knocking was heard. Progressed louder as vehicle accelerated, engine then stalled, check engine light and oil pressure light turned on and traction control disengaged as the vehicle erupted into a rolling blaze
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11459702April 5, 2022
LATCHES/LOCKS/LINKAGES
The contact owns a 2017 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 21V619000 (Latches/Locks/Linkages) however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459462April 3, 2022
ENGINE, STEERING, VEHICLE SPEED CONTROL
Vehicle’s engine began to emit a knocking sound that would increase in volume and speed as engine progressed in speed. Engine suddenly lost power, check engine light began to flash and traction control disabled itself. Vehicle was pulled over and turned off when it immediately began to rapidly self immolate over the course of minutes while the power to the engine was completely disabled.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11458689March 28, 2022
ENGINE, ELECTRICAL SYSTEM
The vehicle is available upon requested inspection. Since I bought the car in 2019 it has made a rattling sound like the engine is knocking. Not a severe knocking, however, it does make a clicking/rattling sound in idle, occurs more rapidly while accelerating, then sounds like a muffled diesel while the engine’s torque is dropping when shifted into neutral coasting on the road. Oil has been changed in its due time. Between 3k - 7k as scheduled. Independent service provider didn’t think it was normal and recommend I check for recalls. I asked Hyundai dealership representative and said it’s a normal sound. Other vehicles I’ve driven don’t sound like this. Even an older ‘96 Buick sounded smoother running. Nothing has failed, caused an injury or accident. Engine light has recently come on. Temperature is hotter, according to the gage, than we’re it has typically sat for the past couple years. The potential risks increased, not knowing what can happen, when the temp rose and engine light comes. . . . . . . . . . . This, aside from previously stated concern, alarm activates (mostly during the rainy cloudy weather) when manually unlocking the car. Having to relook and unlock to silence alarm.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458273March 25, 2022
STEERING
Was driving and the steering wheel became hard to steer. Had two lights come on the dash, steering wheel with an exclamation point and the traction control. I was able to pull over and shut the car off. I waited a few minutes and turned the car back on. The lights went off and steering was back.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457639March 21, 2022
ENGINE
Vehicle seemed to burning oil. Losing oil a month after oil change. Emission issues, rattling and fumes when running.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457292March 18, 2022
ENGINE
The oil burns way to fast in these cars because of the engine there should definitely be a recall to asses this situation as I’m not the only one with this problem. This is a problem for Hyundai owners as you have to replace your oil even when the car states you have about 3K MILES left before a refill.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457204March 17, 2022
STRUCTURE:BODY
Paint Peeling Off - It's a 2017 Hyudai Sonata. It has about 55K miles. All of a sudden the paint started peeling off. The car is white. I did a bit of research and there a numerous complaints about the paint. Here is a reference of one of the websites that report the issue. https://www.hyundai-forums.com/threads/2017-sonata-paint-chipping.646195/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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