Hyundai Sonata Complaints (2017)

881 consumer complaints on file.

#11473017July 9, 2022
STEERING
The power steering on my 2017 Sonata went out all the sudden while I was making a turn in a parking lot on 7/03/2022. The red power steering warning light and the yellow traction control warning light came on and the steering wheel locked up, please see attached picture. I almost hit a parked car because I was not able I complete my turn. This is the 2nd time happened to this 2017 Sonata in 5 weeks and it was as scary as the 1st time (05/28/2022) because there was no warning before malfunction happened. The power steering would restore and warning lights would turn off after the engine restarted. I contacted my local Hyundai service department in Fremont, CA, they told me they can’t inspect my Sonata until early December because they don’t have any available appointment for diagnostic until December. I told the service advisor that this is a series safety issue, but no further assistance was provided. Please investigate this safety issue because clearly there is something wrong with the electric power steering system and it will put other drivers and pedestrians in danger.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473084July 9, 2022
STEERING
My power steering stopped working while driving my car I can’t turn car left or right and no way to know how to fix it unless I spend 1000 at a dealership and it’s a dangerous situation
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472961July 8, 2022
STEERING
While driving my 2017 Sonata on a winding backroad my power steering suddenly locked up without warning, and I was unable to turn the vehicle left or right. Prior to this incident there were no warning or check engine lights lit indicating any type of issue with my car, and my power steering was operating normally. I hit, and jumped a curb striking a rock wall attempting to turn slightly left to keep myself in my lane, and on the road damaging the right passenger side rim and fender. After coming to a stop I noticed there were two warning lights that had activated. I immediately called my local Hyundai dealer (Imperial Hyundai of Milford Massachusetts) informing them of what had happened, and scheduled a service appointment to have this issue diagnosed. I was informed by the dealership that Hyundai is having issues with their electric assist steering motor, and computer module which controls the steering assist motor. Had this been my wife or son this would have definitely turned out differently, because I'm over 240lbs and could barely get the steering wheel to turn at all prior to hitting the curb. After shutting off the car, and then restarting it repeatedly for approx 30 minutes suddenly the service lights went out, and the vehicle started operating normally again. My appointment at the Hyundai dealer is on July 13, 2022. I was told Hyundai has extended the warranty on parts associated with the steering system, but they wouldn't tell me which parts are covered or not covered. That is the least of my concerns, because like I said had I not been the driver, or if this had happened at highway speed this could have been tragic. It's a serious safety issue
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11472131July 2, 2022
ENGINE
ENGINE HAS 131,000 IS DRIVEN LESS THAN 800 MILES PER MONTH CURRENTLY. AND HAS EXCESSIVE OIL CONSUMPTION . AN AVERAGEOF 2-1/2 TO 3 QTS OF OIL IN A MONTH. I FIRST NOTICE THIS PROBLEM ,WHEN I CHECKED OIL LEVEL ABOUT 3 MONTHS AGO. OIL WARNING LIGHT NEVER COMES ON LETTING YOU KNOW IT IS LOW ON OIL.I CONTACTED HUYNDAI DEALERSHIP AND WAS TOLD I NEED TO PAY FOR 6 OIL CHANGES . AND AN ENGINE CLEAN UP TO DETERMINE WHAT PROBLEM IS . IT IS CLEARLY A FACTORY DEFECT THAT THEY ARE NOT WILLING TO ADMIT TO. CUSTOMER SHOULD NOT BE LIABLE FOR A FACTORY DEFECT. IVE READ HYUNDAI FORUMS AND FOUNF MANY OWNERS WITH SAME COMPLAINT BUT NO ACTION HAS BEEN TAKEN . NEED HELP WITH THIS..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471711June 30, 2022
ENGINE
The contact owns a 2017 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the vehicle lurched forward with the oil warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the vehicle was consuming an excessive amount of oil, causing engine damage. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471644June 29, 2022
STEERING
Steering wheel locked twice in one day up in my neighborhood while I was driving back to the house had to turn the car off and turn back on for steering wheel because unstuck the second time was on the highway going 65 mph had to pull over to the side of the road turn the car off and back on so steering wheel could go back to normal all fluid is top off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471648June 29, 2022
STEERING
Steering wheel locked twice in one day up in my neighborhood while I was driving back to the house had to turn the car off and turn back on for steering wheel because unstuck the second time was on the highway going 65 mph had to pull over to the side of the road turn the car off and back on so steering wheel could go back to normal all fluid is top off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471650June 29, 2022
STEERING
was coming home and the car just locked up on me making a turn
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471654June 29, 2022
STEERING
Pulled into my driveway and the steering wheel locked up
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471659June 29, 2022
STEERING
STEERING WHELL LOCKED ON ME AND THE FAMILY WHILE WE WERE ON OUR WAY TO THE STORE HAD TO TURN IT OFF AND TURN BACK ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471661June 29, 2022
STEERING
THIS LOCKED UP THE SECOND TIME IN ONE DAY WHILE WE WAS COMING HOME AND IT LOCKED UP WHEN WE MADE A TURN INTO OUR DRIVEWAY I HAD TO PARK AND TURN THE CAR OFF AND BACK ON AGAIN THIS IS NOT SAFE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471512June 29, 2022
ELECTRICAL SYSTEM, ENGINE
After travelling on the highway for approximately 1 hour the HEV light along with several other lights came on and the engine powered down. The instructions were to turn off the engine immediately . Luckily I was in the right lane and was able to get to the shoulder of the highway and turn off the engine. Tried several times to restart, but same message came up to turn off engine. Had it towed to closest Hyundai dealer for service. They couldn't look at it immediately, but according to them it started the next day and they drove it around (local driving) for 10 miles with no issues. I took the car back and after driving it again on the highway for 1 hour the same problem occurred and I had to have towed to my local Hyundai dealer. It has been in their shop for over 3 weeks and I still have no answers as to what may have caused the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471200June 27, 2022
STRUCTURE
"Shark fin" antenna cover blew off the car while I was traveling down the freeway. If it had hit another car or caused someone to swerve to miss it, it could have caused damage to the other car. Others have had this problem. You can see that by googling the problem. No warning. Hyundai wants $1000 to repair it--$350 for the part and $600 for labor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470862June 24, 2022
ENGINE
The contact owns a 2017 Hyundai Sonata. The contact stated that while his wife was driving at an undisclosed speed, the vehicle was shaking violently. The vehicle was towed to the dealer where it was diagnosed with piston ring failure in one of the cylinders. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 118,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470554June 22, 2022
STEERING
Electronic Power Steering failed in the 2017 Hyundai Sonata Hybrid SE. As I was turning left the dashboard showed the EPS warning light, and EPS completely failed. Power steering locked, and I was unable to steer the car. I immediately put my hazard lights on to avoid any accident. I turned the vehicle off, waited a few seconds, and turned it back on. Steering was still extremely tight; I forced the steering wheel to turn slowly and gradually moved the car out of traffic. This was an extremely scary experience. My 3-year-old daughter was in the back in her car seat, and I consider ourselves to be very lucky on this date.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470388June 22, 2022
ENGINE
The contact owns a 2017 Hyundai Sonata Hybrid. The contact stated that while driving at an undisclosed speed, the vehicle was shaking and hesitated during acceleration with the check engine warning light illuminated. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 40,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470272June 21, 2022
STEERING
Steering wheel locks in place and will not unlock until the vehicle is completely stopped and turned off. Turing the vehicle back on will unlock the wheel. This happens at speeds between 10-65 mph and is extremely dangerous. This is an intermittent issue and happens on slight turn, sharp turns, low and high speed. It also happens in forward and reverse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470287June 21, 2022
EXTERIOR LIGHTING:BRAKE LIGHTS
The contact owns a 2017 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the exterior brake lights failed to illuminate while the brake pedal was depressed. The failure almost caused a collision. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 143,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470051June 20, 2022
UNKNOWN OR OTHER
The power steering stopped working. I am unsure if this is powertrain, electrical or something else. My wife was driving the vehicle without an issue and then the steering became very difficult to the point of not being able to control the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469498June 15, 2022
UNKNOWN OR OTHER
Trunk latch will not latch. Trunk will not close.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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