Hyundai Sonata Complaints (2016)

888 consumer complaints on file.

#11454517February 28, 2022
ENGINE
Unknown Vehicle made knocking noises and completely cut off on me . The vehicle had an oil change 1 month ago .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454542February 28, 2022
HYBRID PROPULSION SYSTEM
I was traveling at 65 mph+ in heavy traffic on Friday rush hour when all dashboard error lights came on and then a banner that said TURN OFF ENGINE NOW. I had no acceleration and fortunately was at a point on the highway with a shoulder where I was able to pull over. I waited in the vehicle with high speed tractor trailer traffic passing close by. The vehicle was towed to the dealership. They replaced the hybrid battery . A week later the identical failure happened at highway speed. The vehicle is still in the shop for the second identical failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454194February 25, 2022
ENGINE
Car began to knock and lacked acceleration. I took it to a dealer and spent $300 on replacement of plugs and it seemed to be working fine. One month later on the highway, the car completely lost power and would no longer accelerate. I found online that the engine had been recalled and the warranty extended to 120K miles. Hyundai paid for a tow to the dealership. The dealership determined that the engine needed to be replaced and thought Hyundai would replace the engine due to the recall, but the replacement was denied by Hyundai. I do not not know at this point on what grounds, but the car has 117,000 miles on it and should be within the extended warranty period because of the recall. The estimate for replacement of the engine is $8000. I've only had the car a few months and expected to get at least a few years out of this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453886February 24, 2022
ENGINE
Engine is buring oil. I drove about 1,400 miles since last oil change, and my engine had almost no oil. There are no leaks. My driveway is clean. My mechanic says engine is burning oil inside and he put "crazy" amount of oil to top it off today. He told me to change my oil every 3,000 miles instead of 5,000. He has been saying there is an issue with engine buring oil for some time and recommended contacting this agency and dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453412February 22, 2022
ENGINE
The contact owns a 2016 Hyundai Sonata Hybrid. The contact stated that while driving at 75 MPH, he heard an abnormal popping sound coming from the engine. The contact stated that the engine started making abnormal rattling sounds and the vehicle was shuddering. The check engine warning light and the oil warning light illuminated. The contact continued to drive the vehicle to the residence. The vehicle was then towed to an independent mechanic where it was diagnosed that oil had leaked in the engine compartment and that there was a hole in the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact became aware of NHTSA Campaign Number: 20V746000 (Engine) and the dealer was contacted for the recall repair; however, the dealer informed the contact that the next service availability was in a month. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 43,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453447February 22, 2022
ENGINE
Problem is the engine is burning two quarts of oil every 1,000 miles. Was taking car in for oil change and check engine light went on. Service person said car was way down on oil which is why engine light went on. Said there was a problem with Hyundai engines and to take it to dealer. Dealer Ettleson agent John Cunniff confirm that there is a problem with that engine and said they would run an oil test. Oil was changed with new filter and told to come back in 1,000 miles. Returned to dealer after 1,000 miles and engine was down two quarts of oil, dealer topped off oil and said someone would contact me. I called several days later and John Cunniff said that using two quarts of oil in 1,000 miles was within specs. He said to contact Hyundai customer service. I did with case # 19220125, and Frances was case worker. Attempted to contact Frances three times with negative results. I called and spoke with a Cindy who stated case notes stated Frances contacted Ettleson and they said two quarts of in 1,000 miles is normal, complaint was closed. Research disclosed there is a problem with oil consumption in that engine, backed up by their and other mechanics. I have 69,000 miles on the vehicle and a 100,000 mile warranty. I have all maintenance files for the vehicle since I purchased it. i have complied with the dealers instructions and have had my PCV replaced, and just keep adding oil to keep my engine running. Please advise my options.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453171February 21, 2022
ENGINE
Car started bucking and slowing on freeway. Took car to dealership October 2021 after 2 weeks, I was informed the car needed a new engine. A few days later I was informed, my battery needed replacement. Three months later, January 31, 2022 while in the freeway, my car started bucking then decelerated from 70 mph to 10-20 mph on the freeway ( only reached 40 mph going down hill). Check HEV system and Check Hybrid system indicator triangles were on. Battery light indicator and engine light indicator also on. I had car towed to dealership. I was informed I needed two plugs replaced. 2 weeks later, the same problem happened again on February 19, 2022 I was informed, I needed two plugs replaced. The plugs were replaced. This time it wasn’t two weeks before the same thing happened again. Warning lights displayed: check HEV system, check Hybrid System, battery and engine lights are on. Car doesn’t accelerate over 15 mph. This vehicle has had several recalls, which I am told all recalls check out fine. No one can find a reason why the HEV, battery and engine lights are on. In the meantime, I’ve purchased a battery, spark plugs, rented a car, spent almost $1000. This vehicle is hazardous and an accident waiting to happen. There has been at least a few engine and electrical recalls. I don’t understand why the car is passing the recalls, but exhibits the problems mentioned on recall. I feel like the dealership is waiting for my engine to fall out of warranty. Either the mechanic or machine isn’t fully operational. I don’t want to be on a freeway the next time my vehicle stops and have an 18 wheeler or other vehicle run into me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453245February 21, 2022
ENGINE, FUEL/PROPULSION SYSTEM
my 2016 Sonata SE vin #[XXX] has a engine recall, Hyundai gave me a lifetime Warranty of the engine and power train. the Sonata has 84577 miles on the engine and is using 1 QT of oil per 1,000 miles. took the car to Bentley Hyundai in Huntsville ,Al. for an oil change and to see what they will do about the oil issue. I'm to bring the car back to them in 1,000 miles for them to check out how much oil the car is using. I was told that even with the lifetime Warranty of the engine and power train that with the engine using a quart of oil that Hyundai won't do many thing to take care of the problem. If the engine was given a Lifetime warranty by Hyundai why won't they do any thing to correct the oil problem. Thanks [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453325February 21, 2022
AIR BAGS, SEATS
For no apparent reason and very little passenger usage the seat sensor for the passenger air bag is supposedly not working properly and if there is an accident the air bag may not deploy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452463February 17, 2022
ENGINE
The contact owns a 2016 Hyundai Sonata Hybrid. The contact stated while driving 50 MPH, the vehicle started to violently shake and lose power while being powered by the engine. The contact stated the accelerator pedal was released and the shaking stopped as the vehicle switched to being powered by the battery. The contact stated as the vehicle was a hybrid vehicle the switch between using the engine and battery was done automatically when the accelerator pedal was released. The contact also stated that an abnormal noise was coming from the engine compartment when the vehicle was started. The check engine warning light was illuminated. The vehicle was taken to the dealer where the failure was diagnosed as an engine misfire and that the coils needed to be replaced. The vehicle was repaired; however, the failure continued as soon as the vehicle was picked up from the dealer. The vehicle was taken back to the dealer where it was awaiting diagnostic testing. The contact recently received a Service Campaign from the manufacturer for the engine monitoring logic. The contact was relating the Service Campaign to the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 204,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452564February 17, 2022
ENGINE, UNKNOWN OR OTHER
After cold start, car lost power and has set Check engine light codes P0010,P0011, made appointment with Springfield Huyandi, charged $289.33 for the diagnosis of engine oil sludge causing VVT issues. Huyandi will Not cover under warranty,recommended $1400.00 repair, with no help from Huyandi on repair bill.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452129February 15, 2022
EXTERIOR LIGHTING
The contact owns a 2016 Hyundai Elantra. The contact stated that while driving, there was an abnormal burning smell detected. The police pulled the contact over, who informed her the headlights were blown. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed the wiring harness was melted. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 82,459. The VIN was not available.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11451795February 13, 2022
ENGINE
Left car parked at airport for 3 days came back car was fine for 2 days. On day 3 car went into limp mode and started knocking at the engine! Took it yo dealership and they said I was loosing oil. It was 2 weeks after a full oil change. They cleared the codes and refilled the oil! Drove 5 miles down the road, same thing! Changed throttle body, new spark plugs. New knock sensor and drove for 3 days after that and same issue came back!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451747February 13, 2022
EXTERIOR LIGHTING
The vehicle continually melts fuses for the interior lighting. Dealer said that they can not find any issues. This can potentially turn into an electrical fire. This has happened multiple times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451700February 12, 2022
POWER TRAIN
On Tuesday February 1st 2022, I was driving home from work on the interstate doing 70mph when my engine shut off. There was no warning lights ...nothing. By the grace of God I was able to pull over on the right shoulder without getting in an accident. That was TOTALLY unacceptable! Scared me to death! Come to find out the the engine blew! I babied this car which only had 104,000 miles. Hyundai knows about this problem and have done nothing to help compensate the owners of these . I have five kids and it is going to cost me 6,000 dollars for another engine. That cost includes labor as well. If you ever wanted to fight for the little guy, now is the time! Thank you in advance!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451378February 10, 2022
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE THE CONSUMER PLACED THE REQUEST*DJR ******* DELETE VOQ *******
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451381February 10, 2022
ENGINE, POWER TRAIN
Oil light came on when vehicle was almost out of oil. Engine could have seized Dealer says it is out of warranty because I am 2nd owner. 100,000 power train warrenty defaults to 60,000 for 2nd owner. Problem occurred just under 70,000. Warning oil light came on for the first time ever at 69,000 miles. Came on again after getting an oil change at 3,000 miles. Took 3 quarts to fill back to full. Engine now burns oil and must be refilled with nearly 2 quarts every 1000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450767February 7, 2022
ELECTRICAL SYSTEM
The contact owns a 2016 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 21V749000 (Exterior Lighting, Electrical System). The contact stated months later, the driver’s and passenger’s headlight fault warning lights were illuminated. The contact called local dealers; Freeman Hyundai (1800 Airport Fwy, Irving, TX 75062: (972) 438-2121), AutoNation Hyundai North Richland Hills (7724 NE Loop 820, North Richland Hills, TX 76180: (817) 953-6549) and Van Hyundai (1301 S Interstate 35E, Carrollton, TX 75006: (972) 437-8334) and was informed that the earliest available appointment would be in 8 weeks. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 105,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450790February 7, 2022
UNKNOWN OR OTHER
The hybrid system shuts down while operating, gives warning "Check Hybrid System, Turn off Engine" This has happened twice. Both times the dealership cleared the codes and can't duplicate the issue at their facility. One time this happened while traveling approx 70mph causing the car to immediately decelerate which is a potential safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449802February 1, 2022
UNKNOWN OR OTHER
The contact owns a 2016 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, there was a knocking sound, and the vehicle lost motive power. Additionally, the vehicle consumed an excessive amount of oil, and there was a smoke odor detected. The check engine, oil, and two other unknown warning lights were illuminated. The vehicle was taken to the dealer on three separate occasions; however, the dealer could not duplicate the failure. The vehicle was then towed to an independent mechanic and diagnosed with engine failure. The vehicle was not repaired and will be towed back to the dealer. The manufacturer was made aware of the failure and informed the contact that they would call back. The failure mileage was unknown.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

← Back to Hyundai Sonata