Hyundai Sonata Complaints (2013)

2,025 consumer complaints on file.

#11472008July 1, 2022
ENGINE
Hello- On 6/29/2022 I was driving to work when engine power was cut off, like half power. The cars traction control light came on and the AC stopped cooling. I drove to a safe place where is turned the car off for a few minutes, I had only been driving for 20 or so minutes at that time. When I started the car back up everything was fine until yesterday. At two separate times on 6/30/2022 the engine would just cut off/ stall. The control panel would light up like a Christmas tree. I would have to pull over and put the car in park and turn the car back on. Not really sure what is happening here but has me worried as these two stall incidents happen at pretty low speeds but I do have to drive highway speeds for work. I do not hear any knocking of the engine or smell gasoline and all warranty recall, except the July recall, is up to date. I use 93 octane gas because of the age and turbo. I also have a push start which makes this fun to restart.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472069July 1, 2022
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I was driving on the way home doing 55 mph with my kids and the car started to slow down and light began to pop up on the dashboard. The car shut off. I tried to restart it it wouldn’t restart. I called a tow truck as I was waiting in 100 degree weather with two kids someone tried to give me a jumpstart how ever when they tried to jump start it we noticed smoke coming from the hood. I went to a part store and brought another battery. Thinking it’s the battery I put the new battery in. Car still would not start. And smoke arised again as I’m Still waiting for tow truck for 7 hours @10pm tow truck finally comes. Tow truck takes car to my residence. The next day I call Carvana and silverrock they tow the car to a dealer then call me and tell me the repairs would not be covered. Even though I haven’t had the car for a two full months. I spent my entire pay check. The Mechanic from Firestone tells me it’s a starter. I get the starter fixed 804$ and The next day the same thing happens again only this time my car began to smoke much more. I’ve never experienced anything like this. I’m also paying a car note on this car and I put down more than 4000$. Can somebody please get me out of this lemon. This should not be legal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471663June 29, 2022
UNKNOWN OR OTHER
The brake lights wont turn off when car is off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471450June 28, 2022
ENGINE
On 4/14/22 while I was pulling up to a stop light my car shut down and the engine caught fire. All dashboard lights illuminated when car shut down. I tried restarting my car to no avail. After a min or two I pushed the car to the side of the road and was just about to call AAA for tow. I then noticed a small amount of smoke from the front end of my car. I decided to open my hood and that's where I noticed a small fire on the engine block. With nothing to put it out I called 911. The fire dept arrived within 5 min from my call. By that time the engine was completely engulfed in flames. The car was a total loss. There were no warnings, or car issues prior. I was driving normally and as I said just pulling up to a stop light while coming to a stop. This is ridiculous and Hyundai should be held accountable as financially this has cost me thousands. And doing very little research online this shows to be a huge issue with many people.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11471215June 27, 2022
HYBRID PROPULSION SYSTEM
The contact owns a 2013 Hyundai Sonata Hybrid. The contact stated that while driving at an undisclosed speed, the Hybrid System warning light illuminated and the vehicle stalled. The contact turned off and restarted the vehicle to correct the failure. The vehicle was taken to the dealer where it was diagnosed; however, no error codes were retrieved. The contact stated that the dealer replaced the oil pump. The manufacturer was not made aware of the failure. The failure mileage was approximately 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470971June 25, 2022
UNKNOWN OR OTHER
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470794June 24, 2022
ENGINE, FUEL/PROPULSION SYSTEM
The car cut off while I was driving. Had it towed to a repair shop, and they said the engine had seized up. Found out that the vehicle was affected by a recall involving the engine having debris left inside at the factory which causes restricted oil flow. I had the car towed to the dealer, and they claimed the engine failed due to "neglect." They didn't inspect for any recalls, and I was charged.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470870June 24, 2022
STRUCTURE:BODY
The front passenger door does not open even when it is unlocked. The power locks will make the noise as if the door is unlocked but the latch is stuck. Even if you manually unlock the door, it will not open. This is a safety issue because you can not safely exit the vehicle if you were in the passenger seat. There were no warnings before this problem presented itself.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470686June 23, 2022
ELECTRICAL SYSTEM
This is the second time the car does not register that is in parking and the motor is off. The electric system does not shuts off, everything that is electric stops working, as well as the door locks, which if your are inside the car it is very dangerous because even to unlock the door manually is hard. The car won't unlock with the electric key, the radio stopped working, and the rear view camera as well. The car keeps saying to put on parking because it does not register that it is on parking and it will beep the whole time without shouting off causing the battery to die completely. I dropped of the car at the dealer on Tuesday June 21 around noon time, but I have not heard anything from them. Today is June 23rd I called them at 9:46 am, but they have not returned my phone call yet to let me know what is wrong with the car. Prior to this incident with the electric system, the car will make strange noises and immediately after the breaks vibrate. I am concerned about my safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470749June 23, 2022
ENGINE
Engine rod problems, car has less then 90,000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470187June 21, 2022
STEERING
Car was stolen 6/20/22 and they where able to get in it in under a minute. Don’t understand how and why?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470229June 21, 2022
STEERING
The steering feels loose while driving at any speed. When traveling over a rough road, speed bump, or pot hole, the steering wheel rattles and makes a noise that sounds like a loose screw in a cup. A clicking noise can be heard when the car is sitting and not moving. After doing research on this serious issue, I'm quite surprised to see there has been no recall, due to the high number of complaints, especially when this could result in death if the driver is not able to control the steering causing the vehicle to travel into a different lane of travel or into a crosswalk. As a retiree, am unable to afford high repair costs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469753June 17, 2022
SERVICE BRAKES
The brake lights stay on even with the engine off. Happened multiple time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469789June 17, 2022
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
FUEL IN ENGINE. ENGINE FAILURE. had car towed to hyundai of louisvile dealership due to recall on may 20,2022.as of today the dealer has not even began to do anything toward my car. i was told it may take up to 8 weeks before they could even look at my car. I was given a clain number from hyundai #19842116 and a case worker who has not helped at all. I was also denied a loaner from the dearlership
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469291June 15, 2022
AIR BAGS, UNKNOWN OR OTHER
I have reported several times to hyundai that the dashboard has several cracks on the area of the airbag on the passenger side and driver side. I was instructed to take it to dealer which I did and I was informed that it is considered a cosmetic issue. I do not have a custom made dashboard and my concern is that those cracks will be continue to get bigger to the point it will cause the airbag to deploy at any time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469468June 15, 2022
EXTERIOR LIGHTING:TAIL LIGHTS:BULBS
The contact owns a 2013 Hyundai Sonata. The contact stated while replacing the rear driver’s side taillight bulb and pulling out the socket assembly, the plastic melted onto the socket making it difficult to remove the bulb. The contact removed the light socket and the bulb fractured. The dealer was contacted but offered no assistance. The contact was informed that the VIN was not under recall and that the repair would be an out-of-pocket expense. The manufacturer was not contacted. The vehicle was not repaired. The failure mileage was 167,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469006June 13, 2022
ENGINE
The contact owned a 2013 Hyundai Sonata Hybrid. The contact stated while driving 50 MPH, the vehicle lost motive power and stalled inadvertently in the middle of the road. The contact was unable to veer to the side of the road. The contact was unable to restart the vehicle after several attempts. There were no warning lights illuminated. The vehicle was towed to the local dealer where it was diagnosed that the engine and the short block needed to be replaced. The vehicle was repaired. The contact later received notification of NHTSA Campaign Number: 20V746000 (Engine). The manufacturer was notified that the vehicle had been repaired prior to the safety recall. The manufacturer advised the contact to file a claim for reimbursement. The contact filed a claim; however, the manufacturer declined the claim and informed the contact that they could not assist as the failure was caused by the head gasket failure instead of the engine. The failure mileage was approximately 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468333June 8, 2022
ENGINE
Complaint # 11459299 was filed with nhtsa needing follow up as stil denied due to salvage title.?? It was just a door and the body shop over inflated the bill so insurance paid out as a total loss.. there was no frame damage.. As you can see in the pictures I included it’s just a simple door the car is fixed from the door damage and was in pristine condition with the motor locked up Hyundai denied our claim because of the salvage title and the only reason it has a salvage title it’s because the body shop way overinflated the bill before we bought it so the insurance paid out a total loss
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468007June 7, 2022
STEERING: STEERING WHEEL/HANDLE BAR
The contact owns a 2013 Hyundai Sonata. The contact stated that while going over a speed bump, there was a loud noise coming from the steering wheel. In addition, the contact stated that the steering wheel felt loose. The vehicle was taken to an independent mechanic. The mechanic stated the steering column needed to be replaced. The vehicle was not repaired. The dealer or the manufacturer were not contacted. The failure mileage was 43,520.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468056June 7, 2022
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
For about a month, while driving lights go off during the night, MOST recently the lights and car shut off DURING the ride home!! No flashers working! When we attempted to move the steering wheel locked and would not go into drive! Feels like something was stuck, further inspection NOTHING WAS STUCK! when I fuel up the car seizes in the middle of my drives!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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