Hyundai Sonata Complaints (2017)

881 consumer complaints on file.

#11481310August 26, 2022
ENGINE, SERVICE BRAKES
On or about August 13 2022, I notice the oil engine light come for a second, then it went off. After parking vehicle at my home and letting the engine cool off a bit and oil to settle, I checked dipstick only to find out that is was showing DRY no oils whatsoever, I then bought 1 qt of oil and added it to engine still dip stick showed dry and not a drop of oil on it. With still 3,000 miles to go before my next oil change, I decided to take it to PepBoys for a new oil change. After one week dip stick was showing oil on the low side and this time the metal on the stick showed whiteish, like it had been over heated. after this decided to take it to dealership GOSH HYUNDAI In Hemet 92545. I was told it would take 2 days to do some checks and get it ready for an oil consumption test. That is drive vehicle 1000 miles then take it in for another inspection (hopefully 1 day) then getting it back, drive another 1000 miles, then take back for another inspection. Being this my only Vehicle at this time, I am not sure why it takes so long to figure this out. OH did I mention Hyundai headquarters (I'm guessing) has to approve the oil consumption test, otherwise I am out a vehicle and have to pay for repairs. Not too mention the brake fluid reservoir is doing the exact same thing, fluid is being completely replaced every month to month and a half, by replace I mean adding a full reservoir worth of fluid because it seems to be evaporating. I am on the the third time adding fluid to this vehicle after GOSH Hyundai worked on my brakes (10000 miles a go). But this one I will have to pay 165 dollars for them to check it out. Nothing was said about me paying for engine oil issue check, plus they had me sign a affidavit to make sure I was the only owner on vehicle witch I am...So now the waiting game begins and to wait until someone makes a decision about fixing this issues?!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480097August 19, 2022
UNKNOWN OR OTHER
Paint is peeling badly all over car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480157August 19, 2022
ENGINE
The contact owns a 2017 Hyundai Sonata. The contact stated while driving approximately 70 MPH, the vehicle stopped accelerating as needed. There were no warning lights illuminated. The contact activated the hazard lights and coasted the vehicle to the residence. The contact then was followed by a friend to the dealer. The vehicle was diagnosed with a knock sensor and cylinder failure. The vehicle was repaired; however, the failure reoccurred. Additionally, while attempting to shift the vehicle into reverse, the vehicle failed to respond. The manufacturer was not notified of the failure. The approximate failure mileage was 85,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479989August 18, 2022
ENGINE
The contact owns a 2017 Hyundai Sonata. The contact stated that while coming to a stop, the vehicle would stall and lose motive power. The contact would shift to park(P) and restart the vehicle. The contact took the vehicle to the dealer who was not able to identify the exact cause of the failure. The O2 sensor was replaced; however, the failure persisted but not as often as before. The contact stated that the check engine warning light was oil level warning light was illuminated. The contact took the vehicle to another dealer and was informed that the vehicle was consuming an excessive amount of oil and the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479388August 15, 2022
ENGINE
It’s has taken 15,279 miles, 8 months, 8 oil consumption tests, a shitty service provider, service provider minions doing his job, worried everyday driving around my car that the engine would fail, set on fire or the engine would sputter and die on the freeway; to today being told they would have my vehicle 4-6 hours to do a complete engine walk through. Thank god I hadn’t left the lot 45 minutes after dropping off my vehicle getting called and told they will need my vehicle for 12 hours!!! I asked to see the higher up manager today; (who didn’t haven time to show his face) but could clearly get me a brand new 2022 Hyundai Tucson with 4600 miles on it for rental. Hyundai do better! I’ve played the game, now it’s time to fix my vehicle that is your duty under the 100k miles power train warranty. I have personally noted each event since March 2nd when I realized this was going south
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478864August 11, 2022
STEERING
The electronic power steering sporadically fails. This has happened 3 time in the last two months. The frequency of occurrences are now closer. When this happens the car is almost impossible to steer, it would be unsafe to attempt to operate the car on a public road. The majority of the time when this happens it's when the car is started (regardless if the vehicle is cold or warm). It did happen once while the car was moving at approximate 45 mph. Turning the car off and back on will stop the problem. A warning light on the dash appears when the problem happens. We unsuccessfully tried to recreate the problem so it can be diagnosed from the dealer. The dealer stated in conversation that is difficult if not impossible to diagnose a problem when it is not occurring.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478051August 7, 2022
ENGINE
So this morning I was on my way to work and boom once again my engine light came on blinking so my car started stalling and slowing down and went to shaking while I was on the highway so I pulled over because this not the first time experience this 2 days prior battery light red oil light and engine light came on when I brake at a red light and car wouldn't move but anyway cut the car off luckily it wasn't busy on this Sunday morning. I turned the car back on engine light was still blinking so now I have to make a hard decision because my car has been tow so much for engine issues that my insurance company sunt me a letter because they was concern about me needing a tow so much so they had to reach out so I called someone to have thm follow me since I didn't make it that far from home, so with my cautious lights blinking doing 20mph on the highway light still blinking car stalling and kept slowing down thn jerk forward like it gain life again but still while u driving the gas pedal feel forced like u putting pressure on the engine forcing it to put out power, finally getting off the highway good thing round corner from home stop at the red light when light turn green I press the pedal car shook a little and went to stalling but was moving slow turned the corner house right there soon as pulling in driveway car stalled and completely slowed down and put it n park went to vibrating but yes engine light still on blinking, was only 10 min away from home but that issue is dangerous and did happen to me before 6 months ago car was towed to Hyundai dealership kept my car nearly 3 weeks I paid and got my invoice still for proof that need to be a recall because that should not be happening again they did tell me my engine may need to be replace if it happens again which is sad because this car is only 5 years old I had the most issues with this car and both there brake lights go out every 3 months at the same time ISSUE NEED TO BE RESOLVED ASAP......
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477123August 2, 2022
STEERING
Steering has locked up or become extremely difficult to manipulate on 4 occasions. Carried it to the dealership after first time and they said since the code was still not up there was nothing they could do. Has failed 3 more times with latest issue almost causing a wreck with my wife. This is NOT normal wear and tear!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477251August 2, 2022
ENGINE
The oil light would blink on, then go back offstarting abiut 7/15/22. We checked the oil, but it was fine. This happened for about 2wks, w/ the light never staying on or staying on & flashing. However, the oil consumption started increasing, needing more oil each time, but no indication of a leak. Then the check engine light started flashing & car went into limp mode w/engine knocking. This happened suddenly in traffic, which could have caused a wreck d/t sudden loss of power & inability to reach speed of surrounding vehicles. At this time, the oil light was not present, but 3qt of oil needed to be added in order to limp the car home. This was 7/39/22. Computer check gave code 1326. Engine failure seems immenent. Vehicle is available for inspection request. The issue has not been confirmed by dealer, but we have seen similar complaints on YouTube.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477037August 1, 2022
STEERING
As I was turning my car into a parking spot the steering locked up on me. I tried to turn the wheel left and right and I simply couldn't do it at all. I turned the vehicle off and turned it back on after a few seconds and it seemed to fix itself. It's been 1 day since this incident happened and I'm afraid it could happen again. Luckily I wasn't on a highway or I could've been seriously injured!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476392July 28, 2022
ELECTRICAL SYSTEM, STEERING, WHEELS
My steering wheel is locked it’s hard to turn left or right. I go to school in a different city so I drive back and forth from school to home. While I was turning into the parking lot to park my steering wheel just locked while I was trying to park i almost hit someone’s car in the process. I had to turn the steering wheel with both hands tightly to one side for the steering wheel to move. I was so scared
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476010July 26, 2022
ENGINE
IT is burning oil and am very afraid to drive this car before it catches on fire....I am hoping the dealer will replace the engine or Hyundai Motor company to give us warranty without the hassle...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475225July 22, 2022
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
It's knock sensor issue code was showing since 85000 mileage, dealer just got rid of the code and said can drive safely. Then again at 101000 mileage knock sensor code and Hyundai dealer said software is updated can drive safely. Also it's engine oil burning faster that we keep on topup oil all time. Then at after 108000 mileage my car started overheating, & it's engine seized. Now Hyundai don't want to fix such problems. I don't know maybe it get fixed, then catches fire on highway can cause death.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475287July 22, 2022
ELECTRICAL SYSTEM, STEERING, UNKNOWN OR OTHER
The power steering system appears to be failing. There is no indication of the failure prior to failing. When making turns the power steering would randomly stop working, all emergency lights would turn on, and the steering would become extremely difficult to control. This becomes an extreme safety issue when I’m driving around other vehicles. I took my vehicle to a mechanic and they explained that the power steering is electronic, therefore power steering fluid will not fix the problem. Also, there’s an electrical issue with the windows as well. The passenger window can no longer can be controlled by the driver. Lastly, the AC has failed as well. It blows out only hot air. I’ve taken my car to the manufacture dealership and they assessed my vehicle for the AC problem, but they stated that it’s working fine. This is not true because I’ve continued to have problems with the AC, even after many failed troubleshooting attempts. To summarize my report, I have a total of 3 issues in order of importance, power steering, power windows/electrical, and air conditioning unit. My car is available immediately for inspection upon request. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474737July 19, 2022
ENGINE
2017 Hyundai Sonata Sport engine is consuming oil at 85,000 miles and has done so since early 2022. I have had the vehicle to the dealer on numerous occasions regarding this issue; oil light coming on and immediately needing 3 quarts or more to fill it back up. The latest encounter was 7/17/2022 when the check engine light came on and when oil was checked, it was on the "L" level yet again and this was less than 800 miles since the complete oil change where 5 quarts of oil was inserted. This engine is known for oil consumption and at 85,000 miles it should not be doing it at this rate. Another consumption test is being requested.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474290July 16, 2022
STEERING
Steering Wheel locked while turning. I got a red light on the dashboard. I had to restart the engine again to unlock it. Continued driving for 5 minutes and it happened again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474044July 15, 2022
ENGINE
The contact owns a 2017 Hyundai Sonata. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. Additionally, the vehicle drove rough and was unresponsive. The vehicle also experienced an excessive oil consumption. The contact stated that occasionally the vehicle failed to start. Upon inspection, it was discovered that the engine oil level was extremely low even though all schedule oil changes had been performed. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The approximate failure mileage was 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473870July 14, 2022
FUEL/PROPULSION SYSTEM
I work from home so I don't travel that much. A few months ago, my car was jerking when trying to accelerate. The engine light was flashing on and off. I took it on to the dealership and was told it was a computer update causing the problem. After leaving, the car was doing better, but not completely right as it was prior to the issue. I returned back to the dealership later to explain what else was going on. The car still Jenks on acceleration, but not as forceful. I was then told it is possibly my intake manifold and spark plugs. I plan to take my car back for the spark plugs, but I'm curious about the intake manifold. Either way, this is an issue for when I'm trying to accelerate after a stop and I have a long delay. It also does this on an incline. My car doesn't want to climb on an incline.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473966July 14, 2022
ENGINE
I'm now having to check my oil on a car I still have a loan on once a week and having to add at least 3 qts everyother dealership wants 600 for a diagnostic run to see if there's a defect
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473355July 11, 2022
UNKNOWN OR OTHER
Paint and clearcoat have separated from body on roof of car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Sonata