Hyundai Sonata Complaints (2016)

888 consumer complaints on file.

#11460483April 12, 2022
VISIBILITY:SUN/MOON ROOF ASSEMBLY
I have had NO previous issues with my sunroof. On Thursday, March 31st at approximately 5:30 pm, as I drove home from work. There was a breezing sound immediately after which my sunroof was pulled from the vehicle. Projected about 30 feet in the air according to the witness and crashed in the middle of the road. Fortunately, there was no one hurt or injured. I was shocked and a bit shaken up. I pulled over got out of the car and recover the frame of the apparatus. The front deflector appeared unattached and I had to hold it down to keep from flapping to bring the car home. After some research as to how this major and possibly like-threatening incident could have occurred. I found numerous articles regarding the deflector unbonding and cause tracking issues with sunroof and disengagement. This is highly concerning and I believe Hyundai should be responsible for the repairs in full as this is a safety concern that is the result of defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460360April 11, 2022
ENGINE
On 04/09/2022 around 6:30 PM EDT, while driving on the Florida Turnpike at the posted 70 mph in Orlando FL, the 2015 Sonata Hybrid suddenly shut down in the center of 4-lanes with heavy traffic. The engine would not run and only sputtered and jerked when I gave it any gas. The display screen lit up with multiple failure symbols including the Hybrid System failure, lane detection failure, and several others. I exited the Turnpike and had a local auto store scan the vehicle finding the following DTC’s: 1. P1326: Excessive connecting rod bearing wear 2. U0293: Lost Communication with Hybrid Powertrain Control Module 3. U1004: Not certain The vehicle was checked and found to be full of oil. The vehicle was serviced at the Hyundai Dealer on 02/25/2022 where they specifically updated the “Excessive connecting rod bearing wear” knock sensor software along with a turn signal issue. Having the engine go into a default mode at 70 mph in heavy traffic was a near disaster. A simple warning would have been adequate to all me to safely navigate to the roadside.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460390April 11, 2022
ENGINE
STARTED OIL CONSUMPTION TESTING IN AUG 2021 THROUGH HYUNDAI DUE TO THE VEHICLE TAKING IN AT LEAST 1.5 QTS OF OIL EVERY 1,000 MILES. AFTER MULTIPLE TESTS, HYUNDAI COMPLETED A COMBUSTION CLEANING IN JAN 2022. NO CHANGES. AFTER AN ADDITIONAL OIL CONSUMPTION TEST IN MARCH 2022, HYUNDAI HAS ADVISED THIS IS NORMAL CONSUMPTION. NO ACTION TO BE TAKEN FROM DEALER/CORP UNTIL ENGINE BLOWS A ROD. MANUFACTURER &/OR DEALER PREFERS FOR MY FAMILY TO SUFFER A DANGEROUS AND POTENTIALLY CATASTROPHIC EVENT BEFORE ADDRESSING WHAT IS TO BE A KNOWN ISSUE WITH THIS YEAR/MAKE/MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460292April 10, 2022
ENGINE, FUEL/PROPULSION SYSTEM
When entering freeway and needing to get up to speed real quick, the car will accelerate to approximately 50mph and then engine totally cuts out like the gas stopped flowing to it. I then have to let off on the gas considerably or it will not accelerate until I let off on the gas about 1/2 way. I then must "Slowly" accelerate so that it won't cut the engine again. This will happen anywhere if I take off from 0 mph and try to accelerate with peddle eventually going to floor, the car will cut the engine and will feel like its dying until I let off on the gas peddle all the way and then slowly accelerate the vehicle up to speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460291April 9, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
IF I drive long distances for 30 minutes or more and then stop in somewhere and shut the vehicle off. Once I try and start it, it will give the Yellow CIL Check engine light and the HEV error, bring car to dealer. You have to wait approx 15-25 minutes and then it will start up again. I also seem to notice that it happens even faster when I put the transmission speed control into High Performance. The battery seems to overcharge and go well past the halfway mark almost to 80% and then once I power off and back on vehicle, I get the HEV error message and must wait 15-25 minutes before it will start.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459910April 6, 2022
ELECTRICAL SYSTEM
The contact owns a 2016 Hyundai Sonata. The contact stated that while attempting to start the vehicle, the vehicle failed to start. There were no warning lights illuminated. The vehicle was not taken to be diagnosed or repaired. The manufacturer had not been notified of the failure. The approximate failure mileage was 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459035March 30, 2022
POWER TRAIN
Contact was driving on city streets, received Hybrid System Warning, turn off engine alert. Car slowed to dangerous speed in heavy traffic, would only drive under electric system. Car pulled over when safe, restarted, same issue recurred. Car brought to local repair shop, where trouble code #P261F recorded- "Coolant Pump A Control Circuit Stuck On." Mechanic discussed with dealer who said it should be under warranty. Towed to Keyes Mission Hills Hyundai in Mission Hills, CA. Fault diagnosed as electric water pump. Per Mission Hills, not covered under 10 year warranty, only 5 year warranty. Car 5 years, 7 month old,19,000 miles, out of warranty. Owner notified dealer about recall campaign 16-01-020 for this specific component. Awaiting consideration for goodwill repair from Hyundai as per the TSB for the campaign.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458755March 29, 2022
ENGINE
Engine went bad prematurely. After 6 years of routine maintenance and standard commuting the engine went bad at 130k miles. No warning or indications that anything was wrong.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458910March 29, 2022
ENGINE
Hyundai Motor America is doing fraud with its customer’s and putting their lives at danger. They made engines with manufacturing defect. They sent a brochure to their customers to get the software updated for knocking sensors and then placed a lifetime warranty for the issues caused by it including any repair costs. They said the software will detect the knocking noise and will turn on Warning lights (Engine Light) as well as place the vehicle into reduced power, engine protection mode. Their brochure said they have defective engines in 2011-2019 Sonatas, 2013-2018 Santa FE Sports, 2019 Senta Fes, and 2014,2015, 2018 and 2019 Tucsons.I own a 2016 Hyundai Sonata. I did software update and then I started having engine knocking at around 76,000 miles. Sometimes, car automatically loses power on highways/freeways and sometimes it starts to accelerate on its own at very high RPM’s. I contacted Hyundai dealership in Spring, TX (North Freeway Hyundai), which told me that Hyundai doesn’t cover it anymore until unless its complete engine failure. This is not what their Warranty document (Brochure) said. They are denying to take care of the issue which was caused by manufacturing defect and their software update. Their brochure said they will take care of it including any engine repair costs. Their dealership told me that this is just the “Beginning of the engine falling apart”, they can start with putting a new cover on the faulty engine part rather than replacing it, which will cost me $640.50+tax to take the engine light disappear for few days. If they have to fix it permanently, it is going to cost me “Thousands of Dollars” into parts and labor charges. Private mechanic said Hyundai Engines are "Can of Worms" and wont even touch it. As per Hyundai case managers instructions, I ended up spending $435.50 out of pocket without any work done on my vehicle. As per their Brochure, they are making defected engines from 2011. Thousands of people driving those dangerous vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457522March 20, 2022
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
My oil seems to be consumed really quickly! I get a full synthetic oil change and then my engine sounds strange and check the oil and there's no more oil in there! This is after less than 1,000 miles after the oil change! It's very expensive that every few months I need to go and get a new oil change, it's supposed to be every 6 months or after 5,000-7,500 miles with full synthetic but it only last about 700 miles before it starts to start to disappear! I'm scared it will cause my engine to get ruined and make a fire! This has been going on formore than 2 years now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457523March 20, 2022
EXTERIOR LIGHTING
My blinker switch that has the light controls on it as well is not working properly! The lights would be set to Auto, and it started randomly switching while driving at night or day on and off, at night when it's dark it just would randomly shut off and sometimes I wouldn't realize until someone lets me know. It could be very dangerous as other people may not see me if my lights are shut off without me knowing it. It sometimes flickers on and off as well, when I use the blinker stick to turn lanes. So something is wrong with the stick as when it's touched that's when it would flicker.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457451March 19, 2022
ENGINE
Yesterday, my car’s engine/battery/oil lights came on. I pulled over, checked the oil and it was almost completely dry. I went to start the car again and it would not start. After my mechanic checked the starter and battery, they determined that the engine was locked up. My engine could have caught on fire as there was no warning prior.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457041March 16, 2022
UNKNOWN OR OTHER
Manufacturer paint is peeling off hood of car. Problem has been confirmed and photographed by Speck Hyundai. Vehicle and component was inspected by manufacturer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456782March 15, 2022
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
The Car is flash on Dash boards Check HEV and turn off the engine cause my car to idle. Turn off my car for 20 mins signal gone Then 2 weeks later randomly does it again. Car also flash Check Breaks on dash boards and turn off the engine and it shut my whole car off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456302March 11, 2022
ENGINE
My 2016 Sonata se with 85,000 miles is using over 1 qt of all per 1,000 miles . I'm told that this is normal for this type of engine ??? is there any thing Hyundai will do to FIX this oil problem thanks C.W. Mehltretter
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456003March 10, 2022
ENGINE
The contact owns a 2016 Hyundai Sonata. The contact stated upon accelerating from a complete stop at a traffic light, the vehicle stalled. The contact attempted to restart the vehicle, but the vehicle failed to restart and emitted an abnormal grinding sound. There was no warning light illuminated. The vehicle was towed to a local dealer, where it was diagnosed that the motor had failed and needed to be replaced. The contact was advised by the dealer that the failure was related to Hyundai Service Campaign Number: 953, regarding the Knock Sensor Detection System (KSDS). The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455526March 7, 2022
ENGINE
Took car to accredited service center for routine oil change early. Was given an opinion that the their was internal engine damage and that my engine would blow out if car was continued to be driven. I then had it towed to Hyundai dealership to be serviced and to get a second opinion. Service was done, and told it was a simple issue, after paying $400 after services were complete, I left feeling relieved it wasn’t a bigger issue. Not less than maybe 6 hours later, early sunday morning, I was driving at night on the road and my engine completely blew out on me. My safety was put at risk and others around me on the road as well because I could have caused an accident, if I had been on the high-way going a higher MPH, my engine would have more than likely caught on fire or possibly have caused an accident. Clearly the issue was not fixed and they sent me to drive in a car that was faulty and not fixed, endangering my life and possibly others around me. It has only been inspected by hyundai, but clearly inspection by them is inadequate. No engine light warnings ever appeared. Oil light would occasionally flash on and off but I didn’t think anything of it because, 1) no loud sounds/vibrations were happening, 2) my next oil change service wasn’t until almost over 1,000 miles, as I regularly keep up with maintenance on my vehicle. I would say the on and off oil light was flashing maybe for about a week or so, and this was NOT after prior oil change, this occurred miles and miles after. I have attach pictures from the 1st opinion service, as well as the service I received from Hyundai before incident occured. I have also if needed to be provided, documentation of routine maintenance by Hyundai Dealership and from an accredited service center by the Better Business of Bureau.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454900March 2, 2022
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS
The contact owns a 2016 Hyundai Sonata. The contact stated that while driving 55-65 MPH, the oil warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with an oil leak. The oil pressure sender was replaced. The contact stated that upon taking the vehicle to the dealer for an unknown recall repair, he notified the dealer of the oil leak failure; however, the dealer informed the contact that no issues were found. The contact stated that after servicing the vehicle at the dealer, the vehicle began to overheat while driving. The vehicle was taken to another independent mechanic who diagnosed that oil was leaking from around the valve cover gasket. The cause of the vehicle overheating was undetermined. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist because the vehicle was out of warranty. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454948March 2, 2022
UNKNOWN OR OTHER
This is a plug-in hybrid. Charging light on the dash blinks red indicating there is an issue (per manual). Also blinks while driving. Should be green. Still charges. Taken to two Hyundai dealerships. Computer produces no codes. Dealership does not know how to proceed. Safety concern is it’s unknown if battery is dangerous to charge? Is it dangerous to drive? How does a car indicate a problem but then give no codes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454664March 1, 2022
ENGINE
Engine is consuming a quart of oil every 400 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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