Hyundai Sonata Complaints (2014)

778 consumer complaints on file.

#11279903November 13, 2019
EXTERIOR LIGHTING
HEADLIGHTS AND BRAKE LIGHTS CONSISTENTLY WERE BURNING OUT IN MY CAR. I WOULD GO TO HYUNDAI AND HAVE THEM REPLACED WITH HYUNDAI PARTS BUT EVENTUALLY HAD TO FIX THE BRAKE LIGHTS DUE TO A BURNOUT OF THE ELECTRICAL HARNESS IN THE BRAKE SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278305November 5, 2019
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 25 MPH, THE LOW BEAM HEADLIGHTS TURNED OFF. WHEN THE CONTACT JIGGLED THE TURN SIGNAL LEVER, THE HEADLIGHTS ILLUMINATED. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED FOR APPROXIMATELY A MONTH AND A HALF. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277543November 1, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
MY CAR HAS STALLED WHILE I HAVE BEEN ON THE ROAD AND WILL SHUT OFF. IT HAS RESTARTED IN THE PAST OVER THE COURSE OF THE LAST YEAR AND HALF 2018-2019. TODAY NOV 1 2019, MY CAR STALLED AND WOULD NOT RESTART. IT HAD BEEN BEHAVING STRANGELY THE PAST WEEK. NOW I AM STUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277618November 1, 2019
ENGINE
TL* THE CONTACT OWNED A 2014 HYUNDAI SONATA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V934000(ENGINE, FUEL SYSTEM, GASOLINE). THE CONTACT TOOK THE VEHICLE TO NORM REEVES HYUNDAI SUPERSTORE (18818 STUDEBAKER RD, CERRITOS, CA 90703, (562) 353-4062) WHERE THE ENGINE WAS REPLACED PER THE RECALL. WHILE DRIVING 65 MPH, THE BRAKE PEDAL WAS HARD AND DIFFICULT TO DEPRESS. THE CONTACT WAS ALERTED BY ANOTHER DRIVER THAT HER VEHICLE WAS SMOKING AND THE ENGINE CAUGHT FIRE WITHOUT WARNING. THE CONTACT WAS ABLE TO PULL OVER AND ALL THE OCCUPANTS EXITED THE VEHICLE. THE ENTIRE VEHICLE BECAME ENGULFED IN FLAMES. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT AND DEEMED DESTROYED. THE DEALER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO CALL THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED THE CONTACT A NEW VEHICLE. THE FAILURE MILEAGE WAS 200,009.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11271648October 28, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
BRAKE LIGHTS KEEP BLOWING OUT. I HAVE REPLACED INDIVIDUALLY 2 TIMES, AND BOTH TOGETHER 2 TIMES IN 2019. I KNOW I AM NOT PURCHASING OFF-MARKET OR USED OR FAULTY LIGHT BULBS. THERE MUST BE SOMETHING WRONG WITH THE VEHICLE. THE MOST RECENT REPLACEMENT OF BOTH BULBS WAS OCT. 20, 2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258851September 29, 2019
POWER TRAIN
2014 HYUNDAI SONATA WITH VIN # [XXX] HAS HAD CAMPAIGN RECALLS WHICH STARTED 3/ 2019 ( CAMPAIGN RECALL123 POWERTRAIN TRANSMISSION/TRANSAXLE). VEHICLE RECEIVED REPAIR FOR CAMPAIGN RECALL 123 10/2014 UNDER HYUNDAI DEALERSHIP. RECENTLY CAR STALLED WHILE DRIVING AND GOT DIAGNOSED BY HYUNDAI DEALERSHIP THAT ENGINE SEIZED AND WOULD NEED NEW ENGINE.CAR WAS UNDERWARRANTY WITH THE CAMPAIGN RECALL AND STATED THAT CAR WOULD NEED TRANSMISSION DUE TO 3RD SHIFT NOT WORKING LIKE IT SHOULD. CASEWORKER FROM CONSUMER AFFAIRS STATED THAT I WOULD HAVE TO PAY FOR TRANSMISSION DUE TO TRANSMISSION NOT UNDER WARRANTY AND HE WOULD NOT APPROVE FOR REPAIR. I HAD MENTIONED TO CASEWORKER THAT CAMPAIGN RECALL 123 HAD BEEN REPAIRED BY HYUNDAI BACK IN 2014. HE DENIED ANY APPROVAL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257897September 25, 2019
POWER TRAIN
IN JULY 2019 2014 HYUNDAI SONATA AS I WAS DRIVING VEHICLE STALLED. AGAIN IN SEPTEMBER 2019 VEHICLE DID SAME THING. PRIOR TO THAT AS I WOULD PUT VEHICLE IN PARK AND TURN OFF ENGINE THE SHIFT NOB WOULD NOT COMPLETELY BE IN PARK POSITION. IT WOULD MAKE A NOISE LIKE IT SHIFTED. TOOK IT TO HUYNDAI DEALERSHIP AND THEY WERE ABLE TO APPROVE WARRANTY FOR ENGINE,BUT THEN STATED IT WAS GOING TO NEED NEW TRANSMISSION. AND THAT THE 3RD SHIFT WAS DIFFICULT. AS I LOOK UNDER RECALLS I SEE THAT CAMPAIGN RECALL 123 WAS DONE 2014. HOWEVER UPON RESEARCHING CAME ACROSS IF DEALERSHIP REPAIRED A RECALL AND IT FAILED THEY SHOULD HAVE BEEN ABLE TO REPAIR THE PROBLEM. UNFORTUNATELY I WAS NOT GETTING ANYWHERE WITH CONSUMER AFFAIRS AND GETTING RECALL CAMPAIGN 123 REPAIRED.. I NEEDED VEHICLE RUNNING TO GET TO WORK SO SINCE HYUNDAI DIDN'T WANT TO REPAIR SOMETHING THEY SUPPOSEDLY BILLED OUT. I HAD TO PAY OUT OF POCKET FOR TRANSMISSION REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257913September 25, 2019
SERVICE BRAKES
THE LOW TIRE PRESSURE CAME ON, SO I WENT HOME TOLD MY HUSBAND ABOUT THE TIRE WE WAS ON OUR WAY TO PUTTING AIR IN THE TIRE. I WENT TO PUSH ON THE BRAKE TO START THE CAR AND NOTICED THE BRAKE PEDAL WAS HARD(STIFF), I WENT TO PULL OFF AND REALLY NOTICED THAT I WAS NOT ABLE TO PUSH ON THE BRAKE PEDAL TO STOP THE CAR. I HAVE TAKEN THE CAR TO THE SHOP TO SEE WHAT IS WRONG WITH IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257452September 23, 2019
STRUCTURE:BODY
DRIVER DOOR WILL NOT OPEN FROM OUTSIDE WHEN PARKED. NOT WITH UNLOCKING WITH KEY OR FOB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256725September 19, 2019
STEERING
WHEN TURNING THE STEERING WHEEL IT MAKES A CLICKING OR KNOCKING NOISE. MAYBE THE RUBBER COUPLER IS WORN OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256513September 18, 2019
EXTERIOR LIGHTING
I CONSTANTLY HAVE TO REPLACE MY LIGHT BULBS OF MY BRAKE LIGHTS. THE LIGHT BULBS OVER HEAT AND THEN BRAKE. IT'S MELTING THE THE PLASTIC AROUND THE BRAKE LIGHTS. I'M AFRAID IT'S GOING TO START A FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256095September 17, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. WHILE DRIVING 60 MPH, THE VEHICLE LOST ALL ELECTRICAL FUNCTIONS WITHOUT WARNING. ALSO, SEVERAL UNKNOWN WARNING INDICATORS FLASHED ON AND OFF. THE CONTACT STATED THAT THE BRAKES, POWER STEERING, AND ACCELERATION WAS INOPERABLE, AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO SIMMONS ROCKWELL HYUNDAI (784 COUNTY RD 64, ELMIRA, NY 14903, (607) 796-5555) WHERE IT WAS DIAGNOSED, BUT NO FAULT CODE WAS FOUND. THE VEHICLE WAS TEST DRIVEN BY THE MECHANIC WHO STATED THAT THE VEHICLE WAS OPERATING AS INTENDED. THE VEHICLE WAS STILL BEING DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256048September 16, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TAILLIGHTS CONSTANTLY BURN OUT AND WORK INCONSISTENTLY. MY PASSENGER SIDE TAILLIGHT CURRENTLY DOES NOT WORK AFTER THE ENTIRE TAILLIGHT CONNECTOR/WIRING HARNESS HAS BEEN CHANGED DUE TO THE BULB BURNING AND MELTING THE SOCKET. THE FACT THAT THE LIGHT GETS HOT ENOUGH TO MELT THUS PIECE IS A FIRE HAZARD. ADDITIONALLY MY ESC LIGHT GOES ON FOR DAYS AND THEN SUDDENLY GOES OFF. I DON'T BELIEVE IT POSSESSES A SAFETY ISSUE DUE TO POSSIBLE UNPREDICTABLE MALFUNCTIONING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255119September 12, 2019
SERVICE BRAKES, POWER TRAIN, STEERING
I PURCHASED A CAR FROM TOYOTA OF HOLLYWOOD IN MARCH OF 2019. AT THE TIME OF PURCHASE THE DEALER KEPT VEHICLE FOR 1 DAY TO MAKE SERVICE REPAIRS TO THE BRAKES. I BRANG VEHICLE BACK TO THE DEALERSHIP IN APRIL OF 2019 BECAUSE OF NOISES BEING HEARD FROM CAR ( BRAKE NOISES, ROCKY NOISES, WATER RUSHING FORWARD) BUT WAS TOLD BY SERVICE MANAGER THAT NOISES WERE NORMAL. I BRANG VEHICLE BACK TO DEALERSHIP IN AUGUST OF 2019 AT 8AM BECAUSE OF ADDITIONAL NOISES BEING HEARD FROM CAR (EXPLAINED TO EMPLOYEE) BUT WAS TOLD TO MAKE AN APPOINTMENT. I CALLED AND MADE AN APPOINTMENT FOR THE SAME MORNING AT 9AM. CAR WAS DIAGNOSED WITH MULTIPLE ISSUES ( BRAKES, ROTORS, AXLE). MANAGEMENT (RAY AND MICHAEL ) MADE THE DECISION TO HOLD MY CAR WITHOUT CONSENT DUE TO SAFETY ISSUES. IT HAS BEEN HELD WITHOUT MY CONSENT SINCE FRIDAY, AUGUST 30TH 2019. BID PATROL WAS CALLED BY MANAGERS BECAUSE THEY DID NOT WANT TO SPEAK WITH ME OR RELEASE MY VEHICLE AND ASKED THE PATROL THAT I LEAVE PREMISES WITHOUT MY CAR. I HAVE MADE MULTIPLE ATTEMPTS TO CONTACT THE DEALERSHIP BY PHONE, EMAIL AND AN IN PERSON VISIT( WITH POLICE ESCORT) BUT HAVE BEEN UNSUCCESSFUL IN OBTAINING MY VEHICLE. VISITED DEALERSHIP ON MONDAY, SEPTEMBER 2ND WITH A POLICE ESCORT AND WAS NOT ALLOWED ON PREMISES. MANAGER WOULD NOT SPEAK TO ME, WOULD NOT RELEASE VEHICLE AND REQUESTED I CONTACT SERVICE MANAGER MICHAEL. THE SERVICE MANAGER DID NOT RESPOND TO ANY OF MY CALLS, VOICEMAILS OR EMAILS THROUGHOUT THE WEEK. ON FRIDAY,SEPTEMBER 6TH 2019 I MADE ANOTHER IN PERSON VISIT( WITH POLICE ESCORT BECAUSE MANAGERS DID NOT WANT ME ON PREMISES) AND MANAGERS DID NOT WANT TO SPEAK WITH ME. AN EMPLOYEE WAS SENT IN PLACE OF MANAGER TO SPEAK WITH ME AND I WAS ABLE TO OBTAIN MY VEHICLE BUT NONE OF THE SAFETY ISSUES WERE FIXED( BRAKES, ROTORS, AXLE). I WAS GIVEN DOCUMENTS I DID NOT WANT TO SIGN BUT SIGNED ONLY TO GET MY VEHICLE RELEASED TO ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254606September 11, 2019
EXTERIOR LIGHTING
ABOUT MARCH OF 2018 I NOTICED MY HEADLIGHTS STARTED ACTING UP. I WOULD TURN MY BLINKER ON AND ONCE THE TURN WAS COMPLETE AND THE BLINKER TURNED OFF, MY HEADLIGHTS WOULD GO OFF. VERY SCARY WHEN IT IS SO DARK OUTSIDE. IT DIDN'T HAPPEN AGAIN UNTIL ABOUT MARCH OF 2019. NOW IT HAPPENS ALL THE TIME. AND IT HAPPENS WHEN I AM NOT USING MY BLINKER. I AM JUST DRIVING DOWN THE STREET IN THE DARK AND MY HEADLIGHTS GO OUT (EVEN THE INDICATOR ON MY DASH THAT TELLS ME THE LIGHTS ARE ON GOES OFF). I HAVE TO JIGGLE THE BLINKER HANDLE TO GET THEM TO COME BACK ON. SOMETIMES THEY BLINK ON AND OFF AS WELL. THIS IS VERY SCARY AS I GO TO WORK WHEN IT IS STILL DARK OUT. THIS HAPPENS EVERY DAY NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252882September 3, 2019
ENGINE
TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. WHILE OPERATING THE VEHICLE, THE ENGINE SUDDENLY STALLED AND WOULD NOT RESTART. CARMAX (2696 JOHN HAWKINS PKWY, HOOVER, AL) DIAGNOSED THAT THE ENGINE WAS FAULTY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244863August 19, 2019
ELECTRICAL SYSTEM
VEHICLE STALLS WHEN ACCELERATOR AFTER COMING TO A STOP. TRY GIVING GAS IT WANT MOVE OR IT WILL COAST VERY SLOW. AFTER 30-60 SECONDS IT WILL PICKUP SPEED. SOMETIMES IT WILL NOT ALLOW TO REVERSE OR GO UP INCLINES. I'VE SHAKEN TO TWO DIFFERENT DEALERSHIPS AND ONE MECHANIC SHOP. WAS TOLD THAT IF CAR IS NOT STALLING AT THE TIME PROBLEM CAN'T BE DIAGNOSED. I'VE BEEN ON MAJOR HIGHWAYS AND THIS HAS HAPPENED WHICH IS VERY SCARY. WHEN IT STARTED HAPPENING IT WOULD BE IN A RARE OCCASION NOW AFTER AT LEAST ONE YEAR IT IS MUCH MORE OFTEN. NOW I'M NOTICING AFTER DRIVING IT FOR TWO HOURS CONTINUOUS THE BATTERY DIES DOWN AND THE AC GOES OUT. I'LL TURN IT OFF WHICH CHARGES THE BATTERY BUT DOES NOT HELP THE STALL ISSUE. IT STARTED AT AROUND 80,000 MILES I AM AT 120,000 NOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244896August 19, 2019
AIR BAGS
AIR BAG LIGHT ON CONTROL MODULE FAILED FOR NO REASON. COST ME $1,141.00 TO HAVE DEALER REPLACE CONTROL MODULE. I SUSPECT THE FAILURE WAS DUE TO WIRING IN TENSIONER RECALL. AFTER HYUNDAI TENSIONER RECALL IN 2017 NO ACCIDENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244203August 15, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
IN 2018 I STARTED PERIODICALLY TO SMELL AN ELECTRICAL BURNING ODOR WHILE DRIVING MY CAR. MY DRIVER'S SIDE HEADLAMP WENT OUT. I REPLACED IT ON SATURDAY WITH REPLACEMENT PART FROM AUTOZONE. SUNDAY THAT BULB WENT OUT. TOOK TO DEALERSHIP 4/24/18, THEY REPLACED IT-HASN'T GONE OUT AGAIN. SMELLED BURNING AGAIN. RECEIVED POLICE TICKET FOR DRIVER'S SIDE TAILLIGHT OUT. TOOK TO DEALERSHIP 6/26/18, EXPLAINED SMELL. VERIFIED WIRING ASSY/SOCKET WAS BURNT UP & BULB MELTED TO SOCKET. CALLED HYUNDAI CS BECAUSE THEY WANTED ME TO PAY FOR REPAIR, EXPLAINED PERIODIC BURNING SMELL. HYUNDAI REPLACED HARNESS & BULB, NO CHARGE TO ME. IN JUNE & JULY 2019, I HAD BEEN TOLD BY UNHAPPY MOTORISTS, YOU HAVE NO REAR LIGHTS &/OR BRAKE LIGHTS. TOOK TO DEALERSHIP 7/19/19 EXPLAINED BURNING SMELL. WAS TOLD PASSENGER BRAKE LIGHT BURNT OUT. IT WAS REPLACED, I WAS CHARGED $44.84. THEY SAID NOTHING ABOUT SMELL. NOT BEING HAPPY WITH THE SERVICE DEPT NOT ADDRESSING THE SMELL, I CALLED HYUNDAI CS AGAIN. A CASE WAS OPENED. TOOK CAR TO DIFFERENT DEALERSHIP FOR DIAGNOSTIC PER HYUNDAI CASE. THEY ONLY DID THE REAREND, TECH SAID THEY HAD KNOWN ISSUES ON THIS. BOTH SIDES WERE FOUND TO HAVE BURNT UP WIRING ASSEMBLIES AGAIN THAT NEED TO BE REPLACED. TECH REPORTED TO ME THAT THE LAST TECH AT THE OTHER SHOP WOULD HAVE SEEN THIS ISSUE AT THE TIME THEY REPLACED THE BULB, IF THEY REPLACED IT! HYUNDAI GAVE ME 2 OPTIONS; THEY PAY PARTS & LABOR-NO WARRANTY ON EITHER, OR THEY PAY PARTS & I PAY LABOR FOR 12 MONTH/12,000 MILE WARRANTY. I AM PAYING LABOR FOR WARRANTY. THERE ARE NUMEROUS REPORTS ONLINE REGARDING THIS SAME ISSUE. I WILL LIVE IN FEAR OF MY CAR BURNING UP WITH/WITHOUT ME IN IT. OR GOD FORBID BEING IN AN ACCIDENT FOR REAR LIGHTING FAILURE WHICH COULD RESULT IN INJURY OR DEATH TO MYSELF AND/OR OTHERS. THIS ISSUE NEEDS TO BE FIXED BY HYUNDAI AND A RECALL & EXTENDED WARRANTY TIME GRANTED DUE TO MANUFACTURING PROBLEMS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243917August 14, 2019
ELECTRICAL SYSTEM, POWER TRAIN, VISIBILITY/WIPER
TAKATA RECALL THE VEHICLE IS ALWAYS STATIONARY WHEN I AM UNABLE TO PUT IT IN DRIVE FROM THE PARK POSITION. I AM UNABLE TO PUT MY DRIVER'S SIDE WINDOW UP, THE INTERIOR LIGHTS WENT OUT, MY TAIL/BRAKE/TURN SIGNAL ALL WENT OUT THE SAME DAY. ALL FUSES HAVE BEEN CHECKED, THEY ARE FINE. THE CAR WAS SITTING IN MY DRIVEWAY OVERNIGHT AND THE NEXT MORNING I WENT TO TURN THE WIPERS ON TO CLEAN THE WINDOW OF BIRD POOP AND THEY WOULDN'T WORK FOLLOWED BY THE CLOCK SAYING 1:01 AND IT WAS AROUND 8:30AM. THEN I NOTICED EVERYTHING ELSE, THE REAR LIGHTS WERE CALLED OUT TO ME BY ANOTHER DRIVER ON THE MAIN ROAD BY MY HOUSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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