Hyundai Sonata Complaints (2016)

888 consumer complaints on file.

#11467146June 2, 2022
ENGINE, LANE DEPARTURE: WARNING
My car begins to shake cutoffs every time I use the air or drive on May 29,2022 took it to get it look at a repair shop. They diagnosed it with internal engine problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466886June 1, 2022
STEERING
While turning onto the freeway the steering locked up and would not budge. Power steering light and traction control light came on. Turned car off and back on and it Went away for a few days. Almost crashed into the side railing and other cars on freeway. Dealership said it was the battery and replaced it. A few weeks later the same thing happened pulling out of the garage. Steering locked up and lights came on. Dealership said they could not duplicate the issue. It is locked right now but would need to be towed to a shop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466935June 1, 2022
ENGINE
The contact owns a 2016 Hyundai Sonata. The contact stated while driving approximately 45 MPH and accelerating to merge onto a highway, the vehicle stalled. The power steering and braking functionality remained operational. The contact was able to safely coast off to the side of the road. The contact attempted to restart the vehicle however, the vehicle failed to restart. The contact stated no warning light was illuminated. The contact had the vehicle towed to her residence and called an independent mechanic. The mechanic diagnosed the vehicle and determined that the engine had seized and needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466283May 26, 2022
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, TRACTION CONTROL SYSTEM
The contact owns a 2016 Hyundai Sonata. The contact stated upon starting the vehicle, the ABS, traction control, and TPMS warning lights were illuminated. The vehicle was taken to the dealer where she was informed that the diagnostic test indicated that the rear wheels were moving at over 200 KM/H while the vehicle was idle. The dealer also diagnosed that the ABS had failed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466083May 25, 2022
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
The contact owns a 2016 Hyundai Sonata Hybrid. The contact stated while driving approximately 55 MPH, the vehicle was shaking. The hybrid battery, PHEV system, and check engine warning lights were illuminated. The vehicle stalled. The vehicle was towed however, the independent mechanic was unable to determine the cause of the failure. The vehicle was then towed to the local dealer, who diagnosed a failure with the engine and catalytic converter. The engine was replaced. The failure reoccurred. The manufacturer was notified of the failure. The approximate failure mileage was 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465887May 24, 2022
ENGINE
I purchased my car used in December 2021 it is a 2016 with 97k miles. 2 weeks after I purchased the car I called to set up service because my cars engine was making horrible sounds. with me putting less than 900 miles on the car (it took 2 weeks to get it in for service) I had a in near perfect condition car with a blown engine. The car still runs and drives fine but it is using almost a qt of oil a week. The dealer is Autonation Hyundai of North Richland Hills, Tx knows the history that these engines are junk. But rather than be stuck with this issue they told me my valve covers were leaking and that was my issue. Keep in mind I have no oil leaking from anywhere and not a drop is on my car or on the ground. This car has an oil consumption problem along with thousands of other Hyundais and neither Autonation or Hyundai are willing to do anything about it because I am the second owner even though I bought the car in this condition from the dealer. The engine is failing because it is consuming oil. The engine is making noises and could at any time while driving could lock up and cause a dangerous situation on the roadways. This is a very well known issue and even a current class action lawsuit. The dealer is refusing to inspect the vehicle because I am the second owner and have no warranty. The only sign is low oil. The car is using oil at a rapid pace and I have to check and add oil weekly. This is a 5 year old car with 100k mikes on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465009May 17, 2022
ENGINE
Recently Service Campaign 966 (NHTSA ID Number: 10210205 Manufacturer Communication Number: 22-01-028H) was applied to my vehicle for improved knock sensor detection system (KSDS) logic. Six days following the software update, my vehicle stalled when DTC P1326 came active during my wife's commute home. We had the vehicle towed to the dealership where a knock sensor was identified to be replaced. 10 days after getting the vehicle back, knocking was heard from the engine compartment and DTC 1326 came active again, causing the vehicle to immediately stall. It did not go into engine protection mode as service campaign 966 indicated it would. My concern is that Hyundai changed the sensitivity of knock detection to prevent warranty claims on engines that may be affected by increased bearing wear; and in preventing replacing engines, they have caused engines (mine included) to stall. This engine stalling is a safety issue and they have left customers with no option to use their vehicle safely if the engine passes their bearing clearance test, which is required for an engine replacement under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464133May 11, 2022
ENGINE
Recall [XXX] : Engine Inspection / Replacement ([XXX]) In the month of Oct 21, my Hyundai sonata hybrid, had severe engine issues and stalled. Upon inspection by dealer, it was determined, it needs engine replacement as there was a recall for these engines. After 3 months of waiting, in January 2022, I received my car back supposedly with the new engine. today [XXX] my car has stalled again with a similar engine issues and I have towed my car to the same dealer (DORAL HYUNDAI : Miami Florida) for inspection. fortunately i was not injured or ended up in an accident. the car just stalled suddenly with red lights on for every parameter along with engine light. luckily i was on the onramp and not in between the freeway. still was a dangerous situation as cars barely managed to save from hitting me when the car suddenly slowed down and stopped I feel, Hyundai didn't perform their replacement part effectively or efficiently. Probably replaced the car with a similar faulty engine. I request you to please investigate this matter my name is [XXX] and my email id is [XXX] and [XXX]. my cell phone number is [XXX]. thanks, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463757May 7, 2022
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The recall for the moonroof wind deflector plate was done. However, with their remedy just being super glue it didn't hold up. Last year I had contacted Long Hyundai, dealership I bought the car from and the dealership I did the recall through and when I arrived they told me I was SOL. Hyundai America said the same thing. I've tried remedying this recall and my partner has witnessed the potential hazard given the plate detaching and the sunroof being left slightly ajar when closed. Three times this deflector plate has came detached and three times it almost caused an accident given the scare.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463682May 6, 2022
ENGINE
COMPLETE ENGINE FAILURE ENGINE FAILED IN 2021, PRIOR TO RECALL NOTICES (2 OF THEM) FINALLY HAD IT TOWED TO HUNDAI. HUNDAI WANTS ME TO BUY A NEW ENGINE BLOCK FOR $13,000.00 THIRTEEN THOUSAND DOLLARS. HUNDAI NEEDS TO BUY THAT CAR BACK, OR PAY TO PUT A NEW ENGINE BLOCK IN IT. HAD THE PARTS NOT BEEN FAULTY, I'D STILL HAVE A CAR TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463471May 5, 2022
ENGINE
2016 HYUNDAI SONATA. CONSUMER WRITES IN REGARD TO ENGINE FAILURE. THE CONSUMER STATED WHILE ON VACATION THE ENGINE FAILED. THE CONSUMER STATED THE MANUFACTURER DENIED ANY ASSISTANCE. THE CONSUMER STATED THE VEHICLE WAS SOLD WITH AN UNRESOLVED RECALL. THE CONSUMER WAS UNAWARE OF THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462761April 29, 2022
SERVICE BRAKES
The contact called on behalf of the driver. The contact owned a 2016 Hyundai Sonata. The contact stated while the driver was driving approximately 30 MPH the vehicle braking system functionality completely failed. Then shortly after there was smoke exhausted from the hood. There were no warning lights. The driver was able to cruise to the nearest parking, got the vehicle down to 5 MPH, and forced the brakes on. Upon exiting the vehicle the smoke became more intense and spread in the cab. The vehicle was destroyed by the fire. The fire department arrived and extinguished the fire. There was a police report filed. There were no major injuries; just minor smoke inhaled. The vehicle was towed to the wrecking yard. There were no medical reports. The manufacturer was not notified of the failure. The approximate failure mileage was 91,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11462793April 29, 2022
ENGINE
Car oil light begin to blank and suddenly killed while driving at over 50mph. No warning. No engine or computer codes. Just sudden failure. The engine is locked I am being told.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462544April 28, 2022
FUEL/PROPULSION SYSTEM
Hybrid system shut down while driving on I5 freeway at 60mph speed. Lost power completly finding myself in a very dangerous situation barely making it to the shoulder without being hit by other cars. This happened twice after 2 recalls performed on the car. Knock sensor replacement and software update. First recall was attempted by Hyundai of Kirkland WA. HEV system failure and multiple lights turned on while driving on the freeway the following day. Car was towed to Lee Johnson in Everett WA and I was told the recall was not performed correctly. After repair, same thing happened the following day. HEV failure and multiple lights turned on finding myself once again in very dangerous situation on the same busy freeway. Manufacturer is not taking this seriously. I see they have lots of vehicles with the same problem. Please investigate this failure before somebody dies. Next will file a police report. Car still at the dealership with no news on what might cause this. Has been at the dealer for over a week.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462582April 28, 2022
ENGINE
The engine is still under the orgininal warranty (10 years, 100,000 miles). I took my car to Parks of Hyundai in Gainesville, FL on 09/23/2021 for an issue with engine code p1326. The service manager reset my engine code and told me that their service department is backed up with cars and they cannot help me with my car at this time. Then on April 5, 2022, the issue happened again to my Hyundai Sonata on the interstate, the car engine went into limbo mode in the middle of the interstate and almost caused a large accident. I have the engine code p1326 showing up on their computer I took my car back to Parks of Hyundai on April 5th, 2022. Parks of Hyundai told me that I had to leave my car with them and that they refuse to provide me with a rental. Karl Buchwald, stated that it will take a few days to get to my car, and they will let me know what is wrong with it plus diagonistic fee of $200 even though I provided him with the engine code number thats under the powertrain warranty on the car. I went home and called Corporate Hyundai and opened a case. Case no: 19623500 case manager Emily, number 1(833)462-8722. Corporate Hyundai says I have to pay out of pocket for my rental and then submit my paper work after for possible rental reimbursement. I went back to Parks of Hyundai to check on the status of my car on April 13, 2022, Karl Buchwald, states that it may take 2-3 weeks for them to take a look at my car. When I asked to see what was done on my car, he told service advisor Michelle to enter my car into the system. My car was at their dealership for a week without paperwork. Eric Duke states that since I did not purchase my car at their dealership, the wait time will be longer. I waited 2 weeks and went back to Parks of Hyundai to check on my car yesterday 4/27/2022. Nothing has been done, they said it will be a few more weeks for diagonistic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462108April 25, 2022
ENGINE
While driving on the highway in Michigan I noticed the engine RPM not functioning properly. The timing on the engine was off and the shifting was irregular. I pulled over to the side of the road with fear it was going to do more damage internally to the engine. If I had the cruise control on I was in fear of the engine malfunctioning and causing damage to other vehicles on the road. Upon further inspection I noticed the variable valve censor connector had an electrical shortage and burned a hole right through it. I was afraid of more electrical damage that could have turned into an engine fire. So I didn’t drive it anymore.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461452April 20, 2022
ELECTRICAL SYSTEM, ENGINE
The NHTSA has numerous complaints from owners of the 2016 Hyundai Sonata and 2016 Hyundai Sonata Hybrid with failures associated with the following: abnormal (knocking) noise from engine, reduced motive power and/or hesitation, illumination of the “Check Engine” warning lamp, illumination of engine oil pressure warning lamp, and a burning smell, oil leaking, and smoke. After research, I found the recall 21V301000, which lists “Part 573 Safety Recall Report 21V-301”, and I have attached it. I believe the piston oil rings are potentially a source of engine failure for the 2016 Hyundai Sonata and 2016 Hyundai Sonata Hybrid (since they are from the same manufacturer) and not the process and defect that Hyundai previously listed (that they stated was corrected), yet referenced in their recall. Hyundai and Kia both have defects with their ignition coils that have the shared part number: 27300-2E601, which also appears as: 27300 2E601. We have a 2016 Hyundai Sonata Hybrid Limited that is on its 3rd set of ignition coils, and some Hyundai Elantra and Kia Forte owners have reported the use of a 4th set of ignition coils. I have researched this part number by contacting multiple Hyundai Certified Parts Departments. A Hyundai Parts Department verified that the Hyundai Technical Service Bulletin (TSB) 16-01-003-1 states that it “replaces” part number 27300-2E601 with part number 27300-2E601QQH, but they are the same exact part down to the 27300-2E601 appearing on both parts. One of the Hyundai parts people that I spoke to said that Hyundai put white circle stickers on the top of the ignition coils to differentiate between the older and newer part numbers, but the parts are identical. He said that Hyundai contacted their supplier of the ignition coils and negotiated a lower price due to a high failure rate. This means a significant price difference per ignition coil for the dealers, but keeps a defective part in the concerned vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461523April 20, 2022
ENGINE
The contact owns a 2016 Hyundai Sonata. The contact stated while driving 70 MPH, the vehicle lost motive power and stalled without warning. The contact was able to pull over safely; upon inspection, the contact noticed that there was oil leaking from under the front of the vehicle. The vehicle was towed by AAA to an independent mechanic to be diagnosed. The contact was informed that there was a hole in the engine block and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461197April 18, 2022
ENGINE
In January of 2022, my vehicle experienced a complete power loss while driving to work, leaving the car coasting down the road. A Check Hybrid System warning came up on the dashboard, along with several other warning lights, including Check Engine. Luckily, I was able to pull over without an accident occurring. Once stopped, the vehicle did restart and got me to and back from work. A diagnosis effort made at a local Hyundai dealership was unsuccessful as they could not replicate the problem and found no error codes in the auto's CPU system. I continued to drive the vehicle, hoping it was a one time deal, but since then, the identical situation has occurred three more times. I was extremely lucky that I had been in a position to safely pull off to the side of the road. The car has not been driven since March 19, 2022. After researching this scenario online, it appears to be the exact situation reflected in the Hyundai Recall campaign 175 from 2018, where the dealership remove the original VPD module and replace it with a Battery Management System (BMS) that contains an Overvoltage Protection Device (OPD). The recall is said to have been done on my vehicle, but the exact situation has reoccurred. Every time time the car lost power, it was preceded by a shuttering feel in the car, an alarm would go off and the propulsion system would just shut down and the Check Hybrid light would come on. Hyundai's only response has been to drive the car until it fails again (can you believe that?) and bring it in again for diagnosis. Even if that were to be done, the technicians and others on the road, would then be put at risk, as well, if they drove the vehicle in an attempt to get it to fail. I am the second owner of this car and the recall was supposedly done prior to my purchase. I now wonder if the dealer knew of the problem and that is why it was $2K below KBB. I cannot safely drive the car and can't sell it without loss once this safety issue is revealed. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460754April 14, 2022
ENGINE
We were on a road trip and the car was on cruise control. I stopped accelerating and lost power. We had it towed to the nearest aaa approved mechanic. They ran the codes and found P132600- knock signal range performance. The technician found heavy metal contamination in the oil. The motor needs to be completely replaced
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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