Hyundai Sonata Complaints (2013)

2,025 consumer complaints on file.

#11482307August 31, 2022
ENGINE
Engine seized due to bad rod bearing
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481563August 27, 2022
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
My 2013 hyundai sonata was apart of the original fuel leak recall about a year ago. I went to my local hyundai dealership and to my knowledge they "fixed" the issue. Now there is another recall with "no remedy" as of yet. My car definitely has a leak as my entire cabin smells of gas, really bad to the point of headaches and getting nauseous. If you're sitting next to my vehicle you can also smell the gas leaking. This is so dangerous for my child & I and everyone my car is near as this could catch on fire! I took my vehicle to a local repair place to fix the issue and inspect my car and thats when I was made aware that this is infact a leaking hose & is apart of the new recall. The repair place would not fix it and told me to take it to hyundai, they also failed my inspection. I contacted hyundai in limerick pa and they said there is no solution or fix for it but then they said they would repair it but not under warranty and I would need to pay a couple hundred dollars to repair it which I cannot and should not have to do. Meanwhile my car is still not inspected due to this and is not legal for the road. The gas smell has been going on for 9 days, I have many witnesses including the repair shop. They kept all of it on file should I need to pursue legal help.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11481173August 25, 2022
ENGINE
My car is 9 years old with less than 111,000 miles and has been reliable with no major problems. In mid July, my car was running fine until it wouldn't start. My car had started right up 2 times earlier this day with no indication there was a problem. No warning lights of any sort had been on and the car seemed to be running normal. When the car wouldn't start I tried to jump it off in case it was the battery but after that failed I had to have the car towed. I had it towed to a mechanic who said the engine was seized and there was very little oil in the car. I had the oil changed regularly about every 3000-4000 miles and did not have an oil leak which meant the engine was burning and excessive amount of oil. I had to have the car towed a 2nd time from the mechanic to the dealership who also confirmed the engine had seized and found this had been a problem with various years of this model car. This is a safety issue considering the car gave no warning that something wasn't working properly and in danger of engine failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481254August 25, 2022
EXTERIOR LIGHTING
THE VEHICLE WILL NOT ACCELERATE WHEN PRESSING THE GAS THE TRACTION LIGHT IS ON AND THE TAILIGHTS STAY ON EVEN WHEN THE CAR IS OFF FOUND BRAKE LIGHTS STAYING ON DUE TO FAILED BRAKE PEDAL STOPPER. REPLACED BRAKE PEDAL STOPPER PER TSB 18-BE-010
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480780August 23, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was emitting knocking noise coming from the front end of the vehicle underneath the hood. The check engine warning light was illuminated. The approximate failure mileage was 119,000. The manufacturer was not made aware of the failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480802August 23, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that there was a fuel hose leak. The dealer and Steele South Loop Hyundai (8811 Lakes at 610 Dr, Houston, TX 77054) were made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 102,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480833August 23, 2022
ENGINE
The contact owns a 2013 Hyundai Sonata. The contact stated while driving at 57 MPH, the accelerator pedal was depressed and the vehicle stalled. Several unknown warning lights were illuminated. The contact was able to veer to the side of the road. The contact saw white smoke coming from underneath the hood of the vehicle. The contact exited the vehicle and noticed a strong rubber-burning odor. The vehicle was towed to an independent mechanic where it was diagnosed that the engine had locked up. The contact associated the failure with NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline). The vehicle was not repaired. The dealer and the manufacturer were notified of the failure. The failure mileage was approximately 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480520August 22, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2013 Hyundai Sonata. The contact stated that while at a stop light, the vehicle stalled without warning. The contact initially had the vehicle towed to an independent mechanic who informed him that the engine had seized. Upon investigation, the contact discovered NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling) which he linked to the failure. The contact then towed the vehicle to the dealer and was informed that the vehicle was under an extended warranty. The manufacturer was notified of the failure but denied the extended warranty due to a lack of service and maintenance records. The vehicle was not repaired. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480223August 19, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2013 Hyundai Sonata. The contact stated that while his wife was driving 10 MPH, the engine seized. The driver was unaware if any warning lights were illuminated. The vehicle was unable to restart. The vehicle was towed to an independent mechanic. The mechanic diagnosed the vehicle with engine bearing wear failure. The battery and starter were also burned. The vehicle was not repaired. The manufacturer was not notified of the failure. The VIN was not included in NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling). The approximate failure mileage was 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479900August 18, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle was leaking fuel from the engine. The check engine warning light was illuminated. The waste gate actuator was previously replaced; however, the warning light illuminated after the replacement. The approximate failure mileage was 109,900. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479947August 18, 2022
ENGINE
The contact owns a 2013 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the engine revved loudly and then the vehicle lost motive power. The vehicle was towed to an independent mechanic who related the failure to NHTSA Campaign Number: 15V568000 (Engine) however, the VIN was not included in the recall. The vehicle was then towed to the dealer where it was diagnosed that there was sludge in the engine oil, causing the engine to seize. The dealer informed the contact that the warranty was voided due to the previous owner's failure to maintain the oil change. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and advised the contact to tow the vehicle to the dealer. The failure mileage was approximately 122,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479755August 17, 2022
ENGINE
The contact owns a 2013 Hyundai Sonata. The contact stated while accelerating at various speeds, she heard a loud knocking noise at the front of the vehicle. The oil warning light illuminated. Additionally, the vehicle was taken to an independent mechanic where the oil was changed but the oil warning light remained illuminated. The contact then stated that five to six hours later while driving, the engine failed. The vehicle was towed back to the independent mechanic where it was diagnosed that the engine needed to be replaced. The dealer was notified of the failure and the contact was made aware of the vehicle recalls. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was out of warranty and advised to contact the NHTSA Hotline. The failure mileage was approximately 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479576August 16, 2022
ENGINE, POWER TRAIN
My car has been having issues for the last 3 years and dealership replaced the water pump 2 years ago. Went back to the dealership for engine issues like hesitation and stalling several times and they said they can’t find an issue, they adjust the brake light switch one time as they said they had the code for it, but the car still has the hesitation and stalling issue which they wanted to charge me again for a diagnosis. I looked up online and there are actually recalls for the engine connecting Rod and probably these recalls were cleared by the dealership from my previous visits but I can assure that the engine was not replaced nor the fuel system was not inspected at that time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479615August 16, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2013 Hyundai Sonata. The contact stated the vehicle would lose oil at an excessive rate as the oil warning light would appear on the instrument panel. The contact also stated that once he replenished the oil, a large cloud of greyish smoke would emit from the tailpipe upon the depression of the accelerator pedal. The dealer nor the manufacturer had yet to be notified about the failure. The vehicle had yet to be repaired. The failure mileage was approximately 138,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479679August 16, 2022
ENGINE
I was traveling north on interstate 295 in New Jersey at 65 mph in the left lane . Without warning my car stated to go into shut down mode loosing speed and forced me to exit onto rt70 in cherry hill when all the dash warning lights came on and the engine shut off. I pulled over to a safe haven. I checked the oil dipstick which was full. I tried to restart the engine and starting hearing a loud metal tapping sound from the engine with multiple dash board warning lights flashing. I immediately shut the car off and called for a 70 mile tow home. I had to Uber other family members home do to no safe seats for 4 people in the tow truck. I started a case number 20174138 with Hyundai corporate customer service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479440August 15, 2022
FIRERELATED
The contact's wife owns a 2013 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with the EPS, battery, and check engine warning lights illuminated. The vehicle was able to restart; however, the failure recurred. The contact was able to pull into a parking lot and park the vehicle. The contact opened the hood and noticed that there was smoke coming from the engine compartment before it caught fire. The contact went to a nearby store and grabbed a fire extinguisher to put out the flames. The contact and his wife did not sustain any injuries and no medical attention was received. No police or fire department reports were filed. The vehicle was towed to the dealer; however, the vehicle was diagnosed nor repaired and remained at the dealer. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 82,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11479004August 12, 2022
FUEL SYSTEM, GASOLINE
The contact's ex-wife owns a 2013 Hyundai Sonata. The contact received a notification for NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline). However, the parts to do the recall repair were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time to complete the recall repair. The manufacturer was made aware of the issue. The contact's ex-wife had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478934August 12, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2013 Hyundai Sonata. The contact received a recall notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline). However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478736August 11, 2022
STEERING
The steering feels loose while driving at any speed. When traveling over a rough road, speed bump, or pot hole, the steering wheel rattles and makes a noise that sounds like a loose screw in a cup. A clicking noise can be heard when the car is sitting and not moving. After taking car to mechanic he did his research on this serious issue, I'm quite surprised to see there has been no recall, due to the high number of complaints, especially when this could result in death if the driver is not able to control the steering .. It is a plastic part looks like a gear (flexible steering coupler) Mechanic gave it to me all chewed up and 2 teeth are completely gone…
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478834August 11, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2013 Hyundai Sonata. The contact stated while driving at 55 MPH, there was a strong odor of fuel coming into the vehicle. The contact was able to pull over safely and opened the front hood of the vehicle and notice that there was a fuel leak. The vehicle was towed to the dealer, and they stated no failure was found in the vehicle. The manufacturer was contacted, and they stated that there's no remedy for the failure. The failure mileage was 143,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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