Hyundai Sonata Complaints (2006)

1,047 consumer complaints on file.

#10550541November 1, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2006 HYUNDAI SONATA. THE CONTACT STATED WHILE STARTING THE VEHICLE THE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY WITH AN OCCUPANT IN THE FRONT SEAT. THE FAILURE RECURRED WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER NUMEROUS TIMES. THE PASSENGERS SEAT CUSHION WHICH HOUSED THE OCS UNIT WAS REPLACED AND ALSO RECALIBRATED. THE FAILURE PERSISTED AFTER THE REPAIR WAS PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 185. UPDATED 01/07/14*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550262October 30, 2013
AIR BAGS
"AIR BAG" LIGHT STAYS ILLUMINATED AT ALL TIMES. RECEIVED RECALL NOTICE FOR THE OCS ON 10/29/13, CALLED DEALERSHIP, THEY SAID IT WOULD COST ME TO HAVE IT CHECKED OUT. I THOUGHT THAT WAS THE WHOLE PURPOSE OF A RECALL NOTICE. THERE IS A PROBLEM AND SHOULD BE FIXED AT NO CHARGE TO CUSTOMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550271October 30, 2013
AIR BAGS
I CALLED TO BRING MY CAR IN (SATURDAY) TO GLENDALE HYUNDAI FOR A RECALL BUT NOBODY PICKLED UP SO I LEFT A MESSAGE. AFTER NOBODY CALLED AFTER A MANY HOURS LATER I CALLED BACK. I WAS TOLD TO DROP IN ON A WEEKDAY. ON MONDAY THE EMPLOYEE AND MANAGER DID NOT FIX MY CAR BECAUSE I REFUSED TO PAY FOR A DIAGNOSTIC FEE. A RECALL IN MY OPINION SHOULD BE FREE. I CALLED CUSTOMER SERVICE THAT DAY AND WAS GIVEN A CASE NUMBER. I MADE AN APPOINTMENT FOR 4:45 PM WITH HYUNDAI CUSTOMER SERVICE TO GO TO THE GLENDALE HYUNDAI. ON MY ARRIVAL THE EMPLOYEE REFUSED TO CHECK MY CAR BECAUSE HE SAID THEY DON'T FIX CARS AT 4:45. I ARRIVED EARLY, ABOUT THIRTY MINUTES EARLY, BUT HE SAID IT WAS TOO LATE. THE HYUNDAI CUSTOMER SERVICE HAS A HISTORY OF MAKING APPOINTMENTS THAT DON'T MATCH UP WITH THE HYUNDAI DEALER HOURS. I CALLED CUSTOMER SERVICE TO MAKE AN APPOINTMENT AND THEY TOLD ME THERE SHOULD BE NO DIAGNOSIS FEE. WHEN THE APPOINTMENT WAS MADE THEY TOOK BACK THEIR CLAIM. THEY SAID I MUST PAY A DIAGNOSIS FEE FOR A RECALL. MY CAR IS A SALVAGE TITLE CAR IN GOOD CONDITION BUT HAS THE AIR BAG LIGHT ON. I HAVE NO CHOICE BUT TO NOT FIX A RECALL FOR THE CAR. I DON'T FEEL IT IS CORRECT TO PAY A DIAGNOSIS FEE FOR A RECALL INCIDENT. I WILL NO LONGER BE SHOPPING FOR HYUNDAI OR KIA PRODUCTS IN THE FUTURE. THEY WASTED MY TIME AND WANT TO CHARGE ME FOR A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550293October 30, 2013
SERVICE BRAKES
ON MY WAY TO WORK ONE MORNING I NOTICED THAT I HAD NEXT TO NO PRESSURE IN MY BRAKES. WHEN I HAD MY NEIGHBOR INVESTIGATE WHAT WAS WRONG, HE NOTICED THAT MY HARD BRAKE LINES WERE SO RUSTED AND CORRODED DUE TO SNOW/SALT/ETC, THAT MY BRAKE LINE NEARLY CRUMBLED TO THE TOUCH. I HAD TO REPLACE THIS BRAKE LINE FOR MY CAR TO BE SAFE. THE PERSON THAT WORKED ON MY CAR INFORMED ME THAT THERE IS A GROOVE THAT THIS LINE SITS IN, WHICH CAUSED IT TO SIT WITH THE SALT/SNOW THAT CORRODED IT. MY CAR IS ONLY 7 YEARS OLD, AND I TAKE VERY GOOD CARE OF IT. THIS IS IN MY OPINION A VERY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549862October 28, 2013
SEAT BELTS, AIR BAGS
MY AIR BAG LIGHT STAYS ON ALL THE TIME. IN A CRASH MY AIR BAG MAY NOT DEPLOY, THIS IS A SAFETY ISSUE. LOOKING INTO THE COMPUTER I'M NOT THE ONLY ONE WITH THIS PROBLEM. THIS SHOULD BE A RECALL MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549888October 28, 2013
VEHICLE SPEED CONTROL, AIR BAGS, SEAT BELTS
WHILE DRIVING ON A BUSY STREET IT FELT LIKE MY GAS PEDAL WAS NOT RESPONDING THEN WITHOUT WARNING IT SUDDENLY LURCHED FORWARD ENOUGH TO SCREECH MY FRONT TIRES. I DO NOT HAVE A FLOOR MAT ON THE DRIVER'S SIDE. THANK GOD NO ONE WAS IN FRONT OF ME, SURELY THERE WOULD HAVE BEEN AN ACCIDENT. I HAVE ALSO HAD THE AIR BAG LIGHT ON SINCE THE CAR WAS NEW. DURING HYUNDAI NEW CAR SERVICE ONE OF THE SERVICE MEN NOTICED AND MENTIONED IT, BUT DID NOTHING TO CORRECT THE PROBLEM AND TODAY I GOT A RECALL ON THE AIR BAG SYSTEM STATING I MISSED THE 1ST RECALL. MY FRONT PASSENGER SEAT BELT LIGHT GOES ON AND OFF SOMETIMES IT IS ON WHEN SOMEONE IS IN THE SEAT BUCKLED UP AND SOMETIMES IT IS ON WHEN NO ONE IS SITTING IN THE SEAT. I AM TAKING MY CAR IN TO HYUNDAI FOR THE RECALL I AM GOING TO MENTION THE LURCHING AND LET THEM KNOW ABOUT ALL THESE COMPLAINTS! I BELIEVE THEY ARE ULTIMATELY RESPONSIBLE FOR THESE PROBLEMS!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548885October 22, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2006 HYUNDAI SONATA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED HOWEVER, THE CONTACT WAS NOT AWARE OF THE EXACT REPAIRS NEEDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548695October 21, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2006 HYUNDAI SONATA. THE CONTACT STATED THAT THE BRAKES FAILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR SERVICE UNDER NHTSA CAMPAIGN NUMBER 13V354000 (SUSPENSION) HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE CONTACT WAS DRIVING DOWNHILL AT UNKNOWN SPEEDS WHEN THE BRAKES FAILED TO ENGAGE WHEN DEPRESSED. THE CONTACT APPLIED AGGRESSIVE FORCE TO THE BRAKES IN ORDER TO STOP THE VEHICLE. THE BRAKE PEDAL ALSO BECAME STUCK TO THE FLOORBOARD. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 66,758.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548566October 19, 2013
FUEL/PROPULSION SYSTEM
MY CHECK ENGINE LIGHT HAS BEEN COMING ON SAID SMALL EVAP LEAK ANY WAY WENT TOO DEALER AND MECHANIC SAID THIS HAS HAPPENED ON HUNDREDS OF CARS IT IS A LEAK IN TOP OF FUEL TANK AND SAYS GOTTA REPLACE TANK AND COUPLE OF OTHER PARTS ON TOP OF TANK GONNA COST 1500.00 PLUS FOR TANK AND ALL PARTS AND LABOR REALLY THESE CARS ARE LEMONS WHO CAN AFFORD ALL THESE PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548158October 16, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2006 HYUNDAI SONATA. THE CONTACT STATED THE AIR BAG WARNING LIGHT ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547671October 11, 2013
AIR BAGS
RE: OCSSETTLEMENT.HYUNDAI.COM DEAR REPRESENTATIVE: MY CAR MAKE AND MODEL IS INVOLVED IN THE HYUNDAI AIRBAG CLASS ACTION SUIT. I TOOK MY CAR SO THAT THE DEALER COULD DO THE RECALIBRATING TO THE SEAT ON 8/27/2013. THEY TOLD ME BEFORE THEY SENT IT TO CALIFORNIA FOR THE RECALIBRATING TO BE DONE TO THE SEAT. THE SERVICE ADVISOR TOLD ME THAT DUE TO AN ACCIDENT THE IMPACT JARS THE SEAT CONNECTION AND CAUSES CODES AND THAT THE LIGHT WILL STILL ILLUMINATE WHEN IT CAME BACK AND IT IS. HE SAID I HAVE TO PAY SOME $600.00 TO GET SOMETHING REPAIRED AND THE ATTORNEY ADVISED AGAINST ME PAYING THAT IS NOT MY FAULT. THE ATTORNEY FOR THE CLASS ACTION ALREADY TOLD ME HYUNDAI IS COMING UP WITH ALL KINDS OF REASONS; EVEN THE INSPECTOR THEY SENT SEEMED BIASED FOR THE COMPANY. THE ATTORNEY ALSO STATED THAT THE CAR IS UNDER RECALL AND IF THE LIGHT IS ON WHATEVER THEY SAY DOESN'T MATTER THAT THEY HAVE TO OFFER ME SOMETHING UNDER THE SETTLEMENT AND THEY ARE NOT. THE CASE INVOLVES THE AIR BAG LIGHTS BEING ILLUMINATED INDICATING THAT THERE IS SOMETHING IS WRONG WITH THE SYSTEM. SINCE THE LIGHT REMAINS ILLUMINATED AND THE SYSTEM IS NOT FUNCTIONING PROPERLY, I AND WHOEVER RIDES WITH ME ARE IN DANGER BECAUSE THE AIR BAG WILL NOT DEPLOY. HYUNDAI WILL NOT REPAIR WITHOUT ME PAYING. I SHOULD NOT PAY. I HAVE NOT HAD AN IMPACT. I GOT A LETTER FROM HYUNDAI TODAY STATING I SHOULD KEEP THIS LETTER IN MY VEHICLE AND THEY LISTED THAT THIS CONTACT SHOULD BE WRITTEN IF I AM UNSATISFIED. I AM NOT SATISFIED AND FEEL I AM NOT GETTING THE OFFER OPTIONS IN WHICH I AM ENTITLED. PLEASE INFORM ME HOW I SHOULD PROCEED IF BETTER BUSINESS BUREAU DOES NOT COMPLY. I CALL THE ATTORNEY OVER THE CLASS ACTION AND THEY INFORM I SHOULD BE PERSISTENT AND I HAVE. BUT WITH HYUNDAI OVER THE INSPECTIONS, ETC., I FEEL THIS WILL NOT COME OUT FAIR. PLEASE INFORM WHAT I NEED TO DO. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547525October 10, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2006 HYUNDAI SONATA. THE CONTACT RECEIVED NHTSA CAMPAIGN RECALL NUMBER 08V161000 (AIR BAG). THE DEALER AND THE MANUFACTURER INFORMED THE CONTACT THE RECALL CLOSED ON SEPTEMBER 20TH. THE AIR BAG LIGHT WAS ILLUMINATED AND COULD MALFUNCTION DURING A CRASH. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545034September 23, 2013
SERVICE BRAKES
AFTER EXITING A RESTAURANT PARKING LOT I ATTAINED A SPEED OF ABOUT 35MPH WHEN A TRAFFIC LITE ABOUT 100YDS AHEAD TURNED TO RED. I TOOK MY FOOT OFF THE ACCELERATOR AND AFTER A FEW YARDS APPLIED THE BRAKES ONLY TO FIND THE PEDAL GOING DOWN TO THE FLOOR WITH LITTLE OR NO BRAKING ACTION. I GRABBED AND THE PULLED THE HAND BRAKE AS HARD AS REASONABLE WITHOUT BREAKING THE HANDLE OR DOING OTHER DAMAGE TO THE EMERGENCY BRAKING SYSTEM. ALTHOUGH I STOPPED ABOUT 2-3 CAR LENGTHS SHORT OF AN ACCIDENT I'M SURE THAT USE OF THE HAND BRAKE PREVENTED A REAR END COLLISION. ONLY AFTER I HAD DRIVEN A FEW HUNDRED YARDS TO GET OFF THE ROADWAY DID THE RED BRAKE FAILURE LITE COME ON CONFIRMING THAT I HAD SURVIVED A SUDDEN BRAKE FAILURE AS OPPOSED TO A SLOW LEAK FAILURE. WITH A RATHER SHAKY HAND, I GRABBED A FLASH LIGHT AND WHILE MY PASSENGER PUMPED THE BRAKE PEDAL I FOUND THAT THE BRAKE FLUID WAS LEAKING FROM A LOCATION ABOUT 16 INCHES IN FRONT OF THE LEFT REAR TIRE. THE CAR IS IN THE YARD NOW BUT W/O A LIFT THE LOCATION OF THE FAILURE IS UNKNOWN. HUNDAI DID NOT SEEMED TOO CONCERNED ABOUT THE NEAR ACCIDENT STATING THERE ARE NO KNOWN BRAKE ISSUES BUT DID GIVE ME A CASE NUMBER FOR REFERENCE, THAT NUMBER IS 6046357. SINCE HUNDAI DID NOT SEEM TOO CONCERNED ABOUT NEAR ACCIDENT SO I WILL BE TAKING THE SONATA TO A LOCAL DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544724September 21, 2013
SERVICE BRAKES
HAVE HAD AN ONGOING ISSUE WITH BRAKE LIGHTS GOING OUT... STOP LAMP SWITCH HAS BEEN REPLACED 4 TIMES IN THE LAST 5 YEARS. NOW I DON'T HAVE BRAKE LIGHTS .... SOMETHING IS VERY VERY WRONG WITH HYUNDAI'S ELECTRICAL SYSTEM OF COURSE HYUNDAI SAYS MY CAR IS NOT AFFECTED BY ANY RECALL... AND I HAVE TO PAY THEM TO FIND OUT WHAT IS WRONGS WITH THE CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542434September 7, 2013
AIR BAGS, SEAT BELTS
A PART ON THE DRIVER'S SIDE SEATBELT BUCKLE HAS FAILED ONCE PER YEAR FOR THE LAST THREE YEARS. THE FAILURE OF THIS PART CAUSES THE AIRBAG LIGHT TO GO ON, RENDERING THE AIRBAG INEFFECTIVE IN THE EVENT OF A CRASH. WE HAVE TAKEN THE CAR IN AS SOON AS THIS HAPPENS, BUT ARE CONCERNED ABOUT THE FREQUENCY OF THE FAILURES. WE ALSO DON'T UNDERSTAND WHY THIS REPAIR WAS COVERED TWICE, BUT NOT THE THIRD TIME SINCE THIS IS CLEARLY A PROBLEM WITH THIS SAME PART AND THE TIME PERIOD IN BETWEEN PART FAILURES WAS ALMOST IDENTICAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10541982September 5, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2006 HYUNDAI SONATA. THE CONTACT STATED THAT THE PASSENGER'S SIDE FRONT AIR BAG INDICATOR LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR THE FAILURE. THE DRIVER'S SIDE SEAT BELT BUCKLE AND THE FRONT PASSENGER'S SIDE AIR BAG SENSOR WAS REPLACED. IN ADDITION, FRONT PASSENGER'S SEAT SENSOR WAS REPROGRAMMED UNDER NHTSA CAMPAIGN NUMBER 08V161000 (AIR BAGS); HOWEVER THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT FULLY REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 100,000. UPDATED 10/24/13*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537579August 27, 2013
SUSPENSION, STEERING, WHEELS
UPPER CONTROL ARMS FAILED & WERE REPLACED 9/27/2012. THIS REQUIRED ANOTHER DEALER ALIGNMENT. FRONT TIRES THEN WORE OUT 6,200 MILES LATER. TIRES WORE DOWN TO METAL BELT CORE; COULD HAVE EASILY BLOWN OUT. I HAD 3 PREVIOUS DEALER ALIGNMENTS AND WAS TOLD BY DEALER IN APRIL 2013 THERE IS NO MORE CAMBER/CASTER ADJUSTMENT POSSIBLE, MY CAR IS "OUT OF SPECS", THAT I NEED A $650 AFTERMARKET CAMBER ADJUSTMENT KIT. DEALER TOLD ME TO ROTATE TIRES EVERY 3,500 MILES WHICH IS MUCH SOONER THEN THE FACTORY RECOMMENDED 7,500 MILES. I WAS TOLD TIRES WILL LOSE 50% OR MORE OF TREAD LIFE. MY APRIL 17, 2013 DEALER ALIGNMENT FAILED, COULD NOT BE DONE. I HAD DEALER ALIGNMENTS SEPT 26, 2012 (WITH NEW UPPER CONTROL ARMS), JAN 22, 2010, JULY 29, 2010, JULY 29, 2009. I HAVE GOOD PHOTOS OF THE SEVERE TIRE DAMAGE, STEEL BELTING CLEARLY VISIBLE. I AM ORIGINAL OWNER AND HAVE DETAILED REPAIR RECORDS FROM THE DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537269August 26, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2006 HYUNDAI SONATA. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR ROUTINE MAINTENANCE AND WAS INFORMED THAT THE REAR FRAME WAS RUSTED. THE VEHICLE WAS REPAIRED PREVIOUSLY FOR THE FAILURE. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DEEMED UNSAFE TO DRIVE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 91,232.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537173August 25, 2013
AIR BAGS, SEAT BELTS, ELECTRONIC STABILITY CONTROL (ESC)
I TURNED THE CAR ON AND THE DASHBOARD LIGHTS INDICATED ALL AFFECTED PARTS LISTED ABOVE WENT ON. DROVE THE CAR FOR 3 MILES AND SHUT IT OFF FOR 2 HOURS. TURNED THE CAR BACK ON AND HAD THE SAME PROBLEM. I'VE READ MANY OWNERS WITH THE SAME ISSUE, BUT HAVEN'T SEEN A RESOLUTION THIS PROBLEM. THIS IS A VERY SERIOUS ISSUES GOD FORBID THE AIR BAGS DON'T EJECT IN A ACCIDENT. WHAT DO I DO?? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536021August 19, 2013
STEERING, POWER TRAIN
THE TRANSMISSION INITIALLY WENT OUT ON MY VEHICLE WHICH WAS REPLACED UNDER WARRANTY. I WENT TO PICK UP MY VEHICLE FROM THOSE REPAIRS AND AS I DROVE HOME APPROX 3 MILES I FELT SOMETHING WAS WRONG WITH THE VEHICLE'S RESPONSE, THEN THE STEERING GRABBED AS I MADE A RIGHT TURN AND DID NOT RELEASE ALMOST CAUSING ME TO STRIKE A VEHICLE. THE STEERING WAS "GRABBING" OR STICKING TURNING LEFT AND RIGHT, I RETURNED TO THE DEALER, THEIR INSPECTION DETERMINED THAT THE STEERING RACK "LET LOOSE", THE DEALER PUT IN 2 POWER STEERING PUMPS, AND TWO STEERING RACKS AND FLUSHED THE SYSTEM MULTIPLE TIMES. THE THIRD RACK SEEMED TO HAVE RESOLVED THE ISSUE HOWEVER THE DEALER COULD NOT SAY HOW OR WHY THIS HAPPENED OR WHAT CAUSED THIS ALTHOUGH I DID NOT HAVE ANY ISSUES WITH THE STEERING PRIOR TO DROPPING THE VEHICLE OFF FOR THE REPLACEMENT TRANSMISSION WORK. THE DEALER STATED THEY HAD NEVER SEEN THIS ISSUE AND COULD NOT GIVE ME ANY EXPLANATIONS TO THE CAUSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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