Hyundai Sonata Complaints (2017)

881 consumer complaints on file.

#11502788January 20, 2023
STEERING
Power Steering, on two occasions the power steering malfunctioned. One while starting to leave a parking lot, the other happened while driving. This can cause an extremely safety hazard driving in traffic. As far as know there has been no recalls addressing this problem. I did some research and found this same incident has happened with others with this vehicle. It seems that a safety recall should be initiated to correct this malfunction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502717January 19, 2023
STEERING
The steering wheel became stiff and I had to jerk it a little just to coast with the curves in the road. Took it to Hyundai and they said nothing was wrong and recalibrated the steering. The problem remained. A few months later there was a mechanical griding sound coming from the steering column while car was idle on several occasions. It eventually stopped and then the steering wheel was not in sync with turning the wheels causing a knocking sound. The plastic gear in the motor was bad and replaced by a mechanic. Vehicle now has additional sounds coming from the steering column and they suspect the power steering motor itself is bad. Sound/problem more noticeable when driving on a bumpy road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502016January 16, 2023
POWER TRAIN
Driving this passed saturday and my car was jumping when i would slow it down to decrease my speed. Once my car got to 5mph it’ll jump forward then it would stop. When i went to accelerate it would pick up no speed until 40mph then the engine light came on. I went to get a diagnostic from autozone and it was my power train system having an issue. I have no clue what that was. Went to make an appointment for hyundai NO appointments for a month! What happens if the car shuts down on me? or doesn’t brake when i press on it?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501872January 15, 2023
STEERING
Electric power steering light has come on… when this happens the stirring wheel almost feels locked and when merging off the freeway this was a scary thing. Not sure how something like this can go out already and the car is only a little over 5 years old.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501721January 13, 2023
STEERING
When driving the vehicle, the power steering stops working causing the steering to become very difficult to operate. It has created very hazardous situations. I’m very nervous when driving the vehicle due to the seriousness of the situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501644January 13, 2023
ENGINE
The contact owns a 2017 Hyundai Sonata. The contact stated while driving from a stationary position, the vehicle sputtered and vibrated while attempting to accelerate. Additionally, it was discovered that the engine was consuming 1-quart of engine oil per 1,000 miles. The vehicle was taken to the local dealer who performed an oil consumption test. The cause of the failure was not yet identified. The manufacturer was not yet contacted. The VIN was not available. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501380January 11, 2023
STEERING
I had just come off the interstate and was driving down a side road when my steering wheel became locked ( very hard to steer) and warning lights on the dashboard came on. It has happened two separate times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501070January 10, 2023
ENGINE
The contact owned a 2017 Hyundai Sonata. The contact stated while driving 30-30 MPH, he saw smoke coming from underneath the hood of the vehicle. There was no warning light illuminated. The contact veered to the side of the road. The contact stated that upon opening the hood, he saw fire. The contact stated that the fire burned the front end and interior of the vehicle. The contact was able to extinguish the fire with the assistance of the fire department. There were no injuries sustained. A fire department report was filed. A police report was filed. The vehicle was towed to a tow lot yard where it was totaled. The dealer was notified of the failure. The manufacturer was notified of the failure but no assistance was provided. The approximate failure mileage was 150,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11501075January 10, 2023
ENGINE
The contact owns a 2017 Hyundai Sonata. The contact stated while driving 60-65 MPH, the vehicle lost motive power and stalled. There was no warning light illuminated. The contact veered to the side of the road. The vehicle failed to restart. The vehicle was towed to the residence. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500909January 9, 2023
ENGINE
The contact owns a 2017 Hyundai Sonata. The contact stated that while her friend was driving 35 MPH, the vehicle stalled with white and black smoke coming from under the hood. The contact stated that an abnormal thumping sound was coming from the vehicle. There were several unknown warning lights flashing on the instrument panel. The contact exited the vehicle and called for a tow truck. Upon arrival, the tow truck driver inspected the vehicle and informed her that a piston had blown a hole through the engine block. The tow truck driver informed her that there was an engine recall for similar vehicles. The vehicle was towed to the residence. The contact called the dealer and was informed that due to the vehicle having a Salvage Title the recall would not be honored. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500571January 7, 2023
ENGINE
Check engine light came on had it check out it the motor. I always maintain me car. The place that fixes my car said the Hyundai have issue with their engine. They engine has to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500049January 4, 2023
FUEL/PROPULSION SYSTEM
Complete loss of power. Car shut down at freeway speeds. Dealership runs codes and they cannot find out what specifically is causing issue. Issue cannot be replicated as it only happens a few times a year and has existed since shortly after purchase of the car brand new. There is articles all over the internet people having similar experiences. This car is NOT safe. Hyundai does not communicate hybrid system codes through their telematics system so there is no paper trail. The car also clears the codes out after 3 reboots following the check hybrid system codes. Dealer has reported car shut down due to voltage issues-not able to determine the reason since after reboot the car drives normally.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499677January 1, 2023
SERVICE BRAKES, STEERING, ELECTRICAL SYSTEM
I took my car to a shop due to my car having a loud knocking noise coming from the engine bay and lack of acceleration as well as the oil light flickering on and off and once the mechanic inspected my vehicle he said metal particles were being deposited into my oil due to internal engine parts. After picking my car up all the lights on the dash cut on and the car completely had no steering, no brakes, no power but the radio still worked. I barely could turn the steering wheel nor could stop the vehicle due to this and thankfully could coast into an upgrade leveled hill and stop the car. Car would barely recrank or hold power nor would go above 40 mph. Only drove 5 miles to get the car back home safely. Drove back around 3:00 a.m. so there wouldn't be much traffic out in case of something like this happening. Could've been catastrophic!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499339December 29, 2022
ENGINE
The contact owns a 2017 Hyundai Sonata. The contact stated while driving 45 MPH and depressing the accelerator pedal, the RPMs revved up however, the vehicle failed to respond. The contact stated that the vehicle decelerated, lost motive power and stalled in the middle of the road. The contact's newborn and two other young children were occupying the rear seats at the time the failure occurred. The vehicle failed to restart. Another driver assisted the contact with hauling the vehicle to her residence. The vehicle was then towed to the dealer where it was diagnosed and determined that the engine needed to be replaced. The contact was also informed that other unknown repairs also needed to be completed. The dealer informed the contact that the engine could not be replaced under an unknown recall. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 131,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499068December 27, 2022
STEERING
Was pulling out of a parking space started driving and power steering completely failed second time this has happened in 2 months
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498886December 26, 2022
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
The car lost all acceleration and my check hybrid system light came on. The car would not handle safely to drive. After 3 resets the car finally accelerated as normal. The codes clear themselves before the dealer can check them to give a specific issue. It is not giving the diagnosis for the hybrid issue in the diagnostic log.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498896December 26, 2022
STRUCTURE:BODY, ENGINE, UNKNOWN OR OTHER
Ever since I have had my car there has been a wind sound like some this is dragging under my car! Been to dealership multiple times and they tell me that’s how these cars sound! Now oil is disappearing right after and oil change! They say my oil pan bolts were stripped out! Well the Hyundai dealership is the only people that have done my oil changes! Tried to charge me for that! I get an engine diagnosis check done and they tell me nothing is wrong with my car! Before I could make it home engine light was on! Took it back now they saying engine manifold! Want to charge me for that! Now car won’t go over 20 mph! White car paint has chipped from the front roof and hood of car! Driving I see multiple white vehicles with paint chipped in the same areas of the vehicle! Call corporate they know about the the issue. They want to spot paint the car! If you spot paint it doesn’t fix the growing areas of peel up! There is no reason a 2017 and newer models should have huge metal spots for paint peeling already! Only on white Hyundai Sonatas mainly! I have called corporate about every issue with my car and they seem to not care!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498593December 22, 2022
ENGINE
The contact owns a 2017 Hyundai Sonata Hybrid. The contact stated that while driving at an unknown speed, the engine seized without warning. The vehicle was towed to the local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498342December 21, 2022
ENGINE
2017 Hyundai Sonata with Theta II engine received knock sensor detection software update 7/30/19. Engine knock increased substantially during August and September of 2022 with periodic, partial loss of power at idling and significant oil consumption. Dealership initiated oil consumption testing 9/24/22. On 11/2/22, vehicle fully stalled with blue smoke from exhaust during slow-speed turn in normal driving conditions. Owner and child in vehicle were uninjured. Dealership unable to replicate stall or identify error codes. Dealership's 11/11/22 oil consumption test identified excessive oil consumption. Dealership cleaned combustion chamber. Vehicle experienced partial stall 12/15/22 at moderate speed in normal driving conditions. Dealership performed final oil consumption test 12/20/22 and reported normal oil consumption (.25 quart in 1,000 miles).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498106December 19, 2022
STEERING
Yesterday when turning right on to my street making right turn very slow as children going home from school my steer ing lock no control. Car stopped within a few feet but unable to restart or take it out of drive. I tried several times turning the key nothing happened. But finally able to get it out of drive and start the car. With that the power steering worked I slowly drove it home about ten houses from intersections. Lucky no one hurt when I turned on to my street. Looked up problem with the electric steering for this cat and reports from your agency referenced similar problems but for some reason no recall issued by manufacturer. Call dealer can do nothing without mfg doing recall. How possible.? Your agency is to protect. What's more dangerous then having your steering going completely out while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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