Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#11432293September 9, 2021
ENGINE
2011 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO ENGINE SAFETY RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432030September 7, 2021
ENGINE
The contact owns a 2011 Hyundai Sonata. The contact stated that while his wife was driving 50 MPH, the vehicle lost motive power without warning. The vehicle was towed to two different independent mechanics on two separate occasions, and the mechanics informed the contact that there were recalls associated with the failure. Upon researching, the contact saw that there were five recalls associated with the VIN; NHTSA Campaign Number: 17V152000 (Seat Belts), 15V568000 (Engine), 18V137000 (Seat Belts, Air Bags), 15V759000 (Exterior Lighting), and 16V190000 (Steering). The vehicle was then towed to the dealer, but the dealer informed the contact that they would not perform the recall repairs since the vehicle was supposed to have the recall repairs performed in 2018 when the recall notifications were mailed. The contact stated that he purchased the vehicle three years ago and never received the recall notifications. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431730September 4, 2021
STEERING
There is looseness/excessive play in the steering, causing a jerkiness motion side-to-side with minimal movement of the steering wheel. There is also a clunking noise when turning and when going over bumps in the road, sometimes the bumps cause the steering wheel to jerk to the side resulting in the car veering to the left or right. When this occurs traveling at a higher speed, I'm afraid it could result in either veering into the ditch or into oncoming traffic. I had my mechanic inspect the issue, thinking it was a suspension problem, but was informed it was a faulty "steering column flexible coupler" that is a known issue with this particular vehicle. This steering issue seems to be getting worse and worse by the day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431739September 4, 2021
FUEL/PROPULSION SYSTEM
I took my 2011 Hyundai Sonata 2.0L Turbo to my Hyundai Dealership and had several overdue recalls done, one being a complete engine replacement. Upon receiving vehicle again, I then took vehicle to Smog Check Center (California resident) and the vehicle failed in one category: Liquid Fuel Leak Check. I have read on NHTSA notices and other sites that certain 2011-2014 Sonata 2.0L Turbo and 2.4L engines are being recalled for this very issue: confirming high pressure fuel pipe was connected by Hyundai dealer to high-pressure fuel pump outlet during engine replacement (Recall 180). My VIN search states I have 0 open recalls though my vehicle appears to suffer from this exact issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431194August 31, 2021
ENGINE
The contact owns a 2011 Hyundai Sonata Hybrid. The contact stated that while driving there was an abnormal knocking noise detected. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified however, no further assistance was provided. The contact stated the failure was like NHTSA Campaign number 20V746000 (Engine). The failure mileage was approximately 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431205August 31, 2021
UNKNOWN OR OTHER
When I’m driving out of nowhere it will only go 20 miles an hour and I can put the gas petal to the floor it hesitates My shifter will get stuck in park and my brake lights stay on even when it’s in park
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430415August 25, 2021
ENGINE, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
Start losing speed cutting back overheating AC stop function then smoke from good and cut out Had it towed and seek what the problem is This occur on 08/24/2021 just purchase on July 7,2021 from dealer in Auto Land of Thornburg paid cash
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430351August 24, 2021
ENGINE
The contact owned a 2011 Hyundai Sonata The contact stated that while driving, the accelerator pedal locked up and the transmission was slipping. Smoke was detected and fire emerging from the engine. The check engine warning indicator light was illuminated. There were no reported injuries. A Police report was filed. The fire department extinguished the fire. The vehicle was towed to an unknown location. The local dealer was not contacted. The vehicle was not diagnosed or repaired The manufacturer was not notified of the failure. The insurance company deemed the vehicle a total loss. The failure mileage was 187,479. The VIN was not available.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11430072August 23, 2021
AIR BAGS
Airbag light is on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430180August 23, 2021
EXTERIOR LIGHTING
Well my break lights keep burning out the whole harness and light part were the bulbs go burns and melted the harness completely on both sides I have had to replace them twice for both break lights The satellite antenna on the roof of the car is completely out and doesn’t get a signal The key keeps getting stuck in the ignition where the battery had to be disconnected to remove it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429859August 20, 2021
STEERING
The contact owns a 2011 Hyundai Sonata. The contact stated while her husband was driving 30 mph, the EPS warning light was illuminated, and the steering wheel became difficult to turn. The driver was able to continue driving to the residence. The contact stated she also experienced the same failure while driving. The contact took the vehicle to an independent mechanic and was informed it was an electronic failure. The contact towed the vehicle to local dealer, where it was diagnosed with needing the electronic steering assembly to be replaced. The vehicle was not repaired but was pending repairs. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V190000 (Steering) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429643August 18, 2021
POWER TRAIN
The contact owns a 2011 Hyundai Sonata. The contact stated that after the vehicle was stopped at a red light, the contact depressed on the accelerator pedal, but the vehicle did not accelerator properly. The contact was able to pull over on the side of the road and had the vehicle towed to an independent mechanic. The mechanic informed the contact that the failure was related to the transmission, but the vehicle was not fully diagnosed. The vehicle was not repaired and remained with the mechanic. The manufacturer was not made aware of the failure. The failure mileage was approximately 94,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429655August 18, 2021
STEERING
The contact's father owns a 2011 Hyundai Sonata. The contact stated that while his father was attempting to make a turn, the electric power steering failed, and the steering wheel became difficult to turn. The vehicle was taken to the dealer and diagnosed as a steering column failure. The contact was informed that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 44,181.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428452August 9, 2021
ENGINE
2011 sonata limited This car engine was recalled on year 2016 and I visit Hyundai dealer to get recall service on April 27, 2016 (campaign 132). The dealer said this car did not any problem. I visited Hyundai dealers 18 times since the recall service, Campaign132 for related problems. Each visit, I request to check engine condition, and the dealer said it is O.K. One of issues was heavy oil consumption. My car consumed 1 Q for every 1500 miles. So I requested oil consumption test, and the dealer said "No problem and normal condition” I drove the 2011 sonata limited on freeway on Jul, 31 2021. Driving speed was around 70 miles/H. The car engine suddenly stopped without any unusual sign. When Engine stop, all type of warning lights on and I cannot fully control its steering wheel because it was very stiff to control and even it against my will. I was lucky because other drivers recognized the situation let me move off from high way 101. I towed this car to local mechanic and they diagnose as “engine seized and will not turn” I towed the car to local Hyundai dealer and wait 5 business days for their own diagnostic. The dealers have chance to know the problem. I do not know already they know but did not say to me or realty they did not know. One thing is very sure that this car originally designed to use conventional oil, but Hyundai USA order to each dealer put synthetic motor oil when they performed campaign 132 and 162. I found out this situation from “Recall 132 Dealer Best Practice Guide” issued June 23, 2017. I put conventional oil several for several oil changes after the recall service because they did not mention that synthetic oil was recommended after recall 132. Already Hyundai admitted the engine has problem, but they hide the way to best maintenance to its consumer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428116August 6, 2021
STEERING
My eps light came on in my car and my car wouldn’t steer and just shut off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427908August 5, 2021
STEERING, STEERING:GEAR BOX:SHAFT SECTOR
The contact owns a 2011 Hyundai Sonata. The contact stated while driving 35 mph, an abnormally loud popping sound was heard inside the vehicle and the steering wheel was shaking and vibrating while driving at high speeds. There was no warning light illuminated. The contact took the vehicle to an independent mechanic and the vehicle was diagnosed with an intermediate shaft failure. The contact was informed that the intermediate shaft needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426970July 29, 2021
ENGINE
Engine locked up and is to be replaced under theta lawsuit. 12month warranty rebuilt engine is all they offer. Not happy. Car worth 8k and now I can't get 2k. Went to pick it up and it won't start. CALLED customer service for options and no response just delays for 5 was. Can't find a lawyer to help. Please help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427051July 29, 2021
ENGINE
I wash driving my car to work I was running approximately 40 mph when I went to turn a corner all of a sudden my car shut down. I do work as a mechanic but due to my car being still under warranty I elected to have it taken to a dealership. I do know there is an active class action lawsuit going on for the rod bearing going out in these models and years. I currently do not have any recalls on my car. Before my engine locked up I was having a small ticking noise in my motor that started two days prior. When the car seized up I checked all fluids and did find that my oil has a burnt smell to it which means in technical terms it has thrown a rod and bent valves. I am getting no answers and am now being left with no vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426168July 23, 2021
UNKNOWN OR OTHER
The contact called on behalf of her son who owns a 2011 Hyundai Sonata. The contact stated that the vehicle would intermittently stall and shut-off with the check engine warning light illuminated. Due to the failure, the contact had the vehicle towed on multiple occasions to an independent mechanic who topped off the fluids however, the mechanic was unable to determine the cause of the failure. The vehicle was then taken to a dealer and the contact was informed that the fuel pump needed to be replaced. Upon investigation, the contact linked the failure to NHTSA campaign number: 18V934000 (Engine, Fuel System, Gasoline) however, the Vin was not included. The contact also stated that the vehicle would run hot as the temperature gauge would indicate a rise in engine temperature. Additionally, the contact stated the vehicle failed to start up after several attempts. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426221July 23, 2021
ENGINE, ELECTRICAL SYSTEM
I almost got into an accident on the highway with my family when returning home with my family my car started to sputter and the check engine light started blinking the car wouldnt accelerate on the highway almost got into an accident with a truck. my family and i was terrified. i took it to autozone they notified me its an problem with my engine, rod bearings, the representative ,informed me alot of sonatas have came in with the same issue. that occurance reminded me on the letter i received few months back informing me on a national recall. I truly need assistance fixing my car ive lost days from work due to my transportation not working properly. Please help
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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